Internet Research
Issue(s) available: 145 – From Volume: 1 Issue: 1, to Volume: 31 Issue: 4
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Volume 27
Volume 26
Volume 25
Volume 24
Volume 23
Volume 22
Volume 21
Volume 20
Volume 19
Volume 18
Volume 17
Volume 16
Volume 15
Volume 14
Volume 13
Volume 12
Volume 11
Volume 10
Volume 9
Volume 8
Volume 7
Volume 6
Volume 5
Volume 4
Volume 3
Volume 2
Volume 1
Why am I seeing this? Deconstructing algorithm literacy through the lens of users
Donghee Shin, Azmat Rasul, Anestis FotiadisAs algorithms permeate nearly every aspect of digital life, artificial intelligence (AI) systems exert a growing influence on human behavior in the digital milieu. Despite…
Internal or external social media? The effects of work-related and social-related use of social media on improving employee performance
Xiayu Chen, Carol Xiaojuan Ou, Robert M. DavisonThis study investigates how employees' work- and social-related use of social media can individually and interactively render different impacts on employees' performance…
Emojis and assertive environmental messages in social media campaigns
Tae Hyun Baek, Seeun Kim, Sukki Yoon, Yung Kyun Choi, Dongwon Choi, Hyejin BangThe authors aim to examine how emojis interact with assertiveness in social media posts to encourage social media engagement and cooperation in environmental campaigns.
The grey areas of Internet use: secret affairs in cyberspace and religiosity
Wilson Weixun Li, Alvin Chung Man Leung, Wei T. YueThe anonymity of the Internet supports an increasing number of deviant behaviors such as secret affairs. This paper aims to investigate whether religiosity has a negative…
Proximal and distal antecedents of problematic information technology use in organizations
Henri Pirkkalainen, Monideepa Tarafdar, Markus Salo, Markus MakkonenExcessive use of work-related information technology (IT) devices can lead to major performance and well-being concerns for organizations. Extant research has provided…
Fear appeal cues to motivate users' security protection behaviors: an empirical test of heuristic cues to enhance risk communication
Jongpil Park, Jai-Yeol Son, Kil-Soo SuhFirms continue to struggle with end users who do not follow recommended actions for safeguarding information security. Thus, the authors utilize insights gained from…
The role of flow consciousness in consumer regret
Sergio Barta, Raquel Gurrea, Carlos FlaviánThis research aims to identify whether subsequent consciousness of having been in a flow state – that is, flow consciousness – regarding an earlier impulse purchase…
User recommendation in online health communities using adapted matrix factorization
Hangzhou Yang, Huiying GaoOnline health communities (OHCs) are platforms that help health consumers to communicate with each other and obtain social support for better healthcare outcomes. However…
Knowledge sharing in online smoking cessation communities: a social capital perspective
Chenglong Li, Hongxiu Li, Reima Suomi, Yong LiuAlthough knowledge sharing in online communities has been studied for many years, little is known about the determinants for individuals' knowledge sharing in online…
Co-creation of services: an online network perspective
Reihaneh Bidar, Alistair Barros, Jason WatsonIn the co-creation process from a network perspective, service is produced, designed, and evaluated entirely by the actors with dynamic roles and with less participation…
Who sells knowledge online? An exploratory study of knowledge celebrities in China
Xiaoyu Chen, Alton Y.K. Chua, L.G. PeeThis study explores identity signaling used by an emerging class of knowledge celebrities in China – Knowledge Wanghong – who sell knowledge products on online platforms…
The future of social entrepreneurship: modelling and predicting social impact
Nur Azreen Zulkefly, Norjihan Abdul Ghani, Christie Pei-Yee Chin, Suraya Hamid, Nor Aniza AbdullahPredicting the impact of social entrepreneurship is crucial as it can help social entrepreneurs to determine the achievement of their social mission and performance…
Exploring incivility and moral foundations toward Asians in English-speaking tweets in hate crime-reporting cities during the COVID-19 pandemic
Bumsoo Kim, Eric Cooks, Seong-Kyu KimThis study aims to explore the extent to which Twitter users engaged in uncivil and morally questionable expressions in their comments about specific Asian countries and…
Complements are warm and substitutes are competent: the effect of recommendation type on focal product evaluation
Yunhui Huang, Zhijie Lin, Lu YangPrevious research about online recommendation systems has focused largely on their impact on customers' purchase decisions regarding the products being recommended, but it…
Lift the veil of rumors: the impact of the characteristics of information sources on the effectiveness of rumors spreading
Lu (Monroe) Meng, Tongmao Li, Xin Huang, Shaobo (Kevin) LiThis paper aims to investigate the impacts of rumors' information characteristics on people's believing and spreading of rumors online.
Effects of visit behavior on online store sales performance: personal computer (PC) versus mobile channels
Peng Luo, Eric W.T. Ngai, Yongli Li, Xin TianThis study examines the dynamic relationships of visit behavior in the multiple channels [personal computer (PC) and mobile channels] on online store sales performance.
Exploring the influence of doctor–patient social ties and knowledge ties on patient selection
Shuqing Chen, Xitong Guo, Tianshi Wu, Xiaofeng JuWith the advent of the Digital 2.0 era, online doctor–patient (D–P) interaction has become increasingly popular. However, due to the fact that doctors use their fragmented…
An artificial intelligence-enabled industry classification and its interpretation
Daejin Kim, Hyoung-Goo Kang, Kyounghun Bae, Seongmin JeonTo overcome the shortcomings of traditional industry classification systems such as the Standard Industrial Classification Standard Industrial Classification, North…
Exploring the relationships between socialization agents, social media communication, online shopping experience, and pre-purchase search: a moderated model
Mahasweta Saha, Sangeeta SahneyThe purpose of this study is to examine the relationships between the dimensions of the pre-purchase information search (PS) such as direction (reliance on the information…
Fake news on Facebook: examining the impact of heuristic cues on perceived credibility and sharing intention
Khudejah Ali, Cong Li, Khawaja Zain-ul-abdin, Muhammad Adeel ZaffarAs the epidemic of online fake news is causing major concerns in contexts such as politics and public health, the current study aimed to elucidate the effect of certain…
The research on propagation modeling and governance strategies of online rumors based on behavior–attitude
Hailiang Chen, Chuan Ai, Bin Chen, Yong Zhao, Kaisheng Lai, Lingnan He, Zhihan LiuThe purpose of this paper is to achieve effective governance of online rumors through the proposed rumor propagation model and immunization strategy.
Teens' privacy management on video-sharing social media: the roles of perceived privacy risk and parental mediation
Hyunjin Kang, Wonsun Shin, Junru HuangThis study investigates how different parental mediation strategies (active versus restrictive) and teen Douyin users' privacy risk perceptions are associated with their…
Cyberloafing and cyberslacking in the workplace: systematic literature review of past achievements and future promises
Anushree Tandon, Puneet Kaur, Namita Ruparel, Jamid Ul Islam, Amandeep DhirScholars are increasingly focusing on the adverse effects of digitization on human lives in personal and professional contexts. Cyberloafing is one such effect and…
Does brand type affect what consumers discuss? A comparison of attribute-based reviews of value and premium brands of an innovative product
Jisu Yi, Yun Kyung OhThis research aims to investigate the role of brand types (value brand vs premium brand) in determining review content. Specifically, this research focuses on…
The spillover effects of different monetary incentive levels on health experts' free knowledge contribution behavior
Tuotuo Qi, Tianmei Wang, Jiarui YanUnderstanding health experts' online free knowledge contribution behavior is vital for promoting health knowledge and improving health literacy. This study focuses on the…
The effect of shopping channel (online vs offline) on consumer decision process and firm's marketing strategy
Cheng Xu, Jooyoung Park, Jacob C. LeeThis research investigates the novel questions of whether and how specific forms of shopping channels (online vs offline) influence consumers' decision-making. Moreover…
Demographic factors have little effect on aesthetic perceptions of icons: a study of mobile game icons
Henrietta Jylhä, Juho HamariCustomization by segmenting within human–computer interaction is an emerging phenomenon. Appealing graphical elements that cater to user needs are considered progressively…
Balancing online pharmacy services for patient adherence: a stimulus-organism-response perspective
Hongze Yang, Zeyu Peng, Xitong Guo, Kee-Hung LaiThe purpose of this study is to identify patient experience unique to online pharmacy services (OPS) based on the characteristics of OPS (i.e. interactivity and…
Exploring the interplay between question-answering systems and communication with instructors in facilitating learning
Cheng Yi, Runge Zhu, Qi WangQuestion-answering (QA) systems are being increasingly applied in learning contexts. However, the authors’ understanding of the relationship between such tools and…
Interpretable video tag recommendation with multimedia deep learning framework
Zekun Yang, Zhijie LinTags help promote customer engagement on video-sharing platforms. Video tag recommender systems are artificial intelligence-enabled frameworks that strive for recommending…
Physician ranking optimization based on patients' browse behaviors and resource capacities
Xin Pan, Hanqi Wen, Ziwei Wang, Jie Song, Xing Lin FengDigital healthcare has become one of the most important Internet applications in the recent years, and digital platforms have been acting as interfaces between the…
Announcement of formal controls as phase-shifting perceptions: their determinants and moderating role in the context of mobile loafing
Dong-Heon Kwak, Saerom Lee, Xiao Ma, Jaeung Lee, Khansa Lara, Alan BrandyberryMobile loafing, or non-work-related mobile computing, is deviant workplace behavior that can reduce productivity and increase cybersecurity risks. To thwart mobile…
Challenges of customer experience management in social commerce: an application of social network analysis
Mona Jami Pour, Mahnaz Hosseinzadeh, Narjes Sadat MansouriAs social media applications have turned into popular platforms for interacting with customers, creation of a consistent customer experience in social commerce has…
Interpretable MOOC recommendation: a multi-attention network for personalized learning behavior analysis
Ju Fan, Yuanchun Jiang, Yezheng Liu, Yonghang ZhouCourse recommendations are important for improving learner satisfaction and reducing dropout rates on massive open online course (MOOC) platforms. This study aims to…
Influencing factors and mechanism of doctor consultation volume on online medical consultation platforms based on physician review analysis
Yan Wan, Ziqing Peng, Yalu Wang, Yifan Zhang, Jinping Gao, Baojun MaThis paper aims to reveal the factors patients consider when choosing a doctor for consultation on an online medical consultation (OMC) platform and how these factors…
Short video apps as a health information source: an investigation of affordances, user experience and users’ intention to continue the use of TikTok
Shijie Song, Yuxiang Chris Zhao, Xinlin Yao, Zhichao Ba, Qinghua ZhuAlthough leveraging social media to access healthcare information is nothing new, a boom in short video apps offers new potential for disseminating health-related…
From intuition to intelligence: a text mining–based approach for movies' green-lighting process
Jongdae Kim, Youseok Lee, Inseong SongThe purpose of this paper is to develop a predictive model for box office performance based on the textual information in movie scripts in the green-lighting process of…
Influence of trust and risk on peer-to-peer investment willingness: a bidirectional perspective
Mengfan Zhai, Yuan Chen, Mingxia WeiThe purpose of this paper is to investigate the influence of trust and perceived risk on investment willingness considering the bidirectional relationship between trust…
How do interpersonal interaction factors affect buyers' purchase intention in live stream shopping? The mediating effects of swift guanxi
Hongquan Chen, Shuhua Zhang, Bingjia Shao, Wei Gao, Yujin XuThe purpose of this paper is to investigate the impact of buyer-seller interpersonal interactions on the purchase intention of buyers, incorporating swift guanxi as a mediator.
Asymmetric effect of feature level sentiment on product rating: an application of bigram natural language processing (NLP) analysis
Yun Kyung Oh, Jisu YiThe evaluation of perceived attribute performance reflected in online consumer reviews (OCRs) is critical in gaining timely marketing insights. This study proposed a text…
Pricing and coordination of vaccine supply chain based on blockchain technology
Ruihuan Liu, Chunqiao Tan, Chengwei ZhaoVaccine safety is a major issue in the world. Blockchain technology is the right solution to this worldwide problem. The impact of introducing blockchain technology on the…
Exploring consumers' response to text-based chatbots in e-commerce: the moderating role of task complexity and chatbot disclosure
Xusen Cheng, Ying Bao, Alex Zarifis, Wankun Gong, Jian MouArtificial intelligence (AI)-based chatbots have brought unprecedented business potential. This study aims to explore consumers' trust and response to a text-based chatbot…
Managing trolling in online communities: an organizational perspective
Denitsa Dineva, Jan BreitsohlThe literature lacks knowledge on how organizations can manage trolling behaviors in online communities. Extant studies tend to either focus on user responses to trolling…
Factors influencing health anxiety: the stimulus–organism–response model perspective
Xuejie Yang, Dongxiao Gu, Jiao Wu, Changyong Liang, Yiming Ma, Jingjing LiWith the popularity of the internet, access to health-related information has become more convenient. However, the easy acquisition of e-health information could lead to…
Managing the tension between opposing effects of explainability of artificial intelligence: a contingency theory perspective
Babak AbedinResearch into the interpretability and explainability of data analytics and artificial intelligence (AI) systems is on the rise. However, most recent studies either solely…
Unraveling the links between active and passive social media usage and seniors' loneliness: a field study in aging care communities
Shufang Yang, Lin Huang, Yanli Zhang, Pengzhu Zhang, Yuxiang Chris ZhaoThe literature reports inconsistent findings about the effects of social media usage (SMU). Researchers distinguish between active and passive social media usage (ASMU and…
Doctor recommendation on healthcare consultation platforms: an integrated framework of knowledge graph and deep learning
Hui Yuan, Weiwei DengRecommending suitable doctors to patients on healthcare consultation platforms is important to both the patients and the platforms. Although doctor recommendation methods…
Continued use intention of wearable health technologies among the elderly: an enablers and inhibitors perspective
Md. Shamim Talukder, Samuli Laato, A.K.M. Najmul Islam, Yukun BaoWearable health technologies (WHTs) show promise in improving the health and well-being of the aging population because they promote healthy lifestyles. They can be used…
Which social media posts generate the most buzz? Evidence from WeChat
Jie She, Tao Zhang, Qun Chen, Jianzhang Zhang, Weiguo Fan, Hongwei Wang, Qingqing ChangFollowing the hierarchy-of-effects model, this study aims to propose a two-step process framework to investigate social media post efficacy via attraction and likes.
The advertising communication effectiveness of using netizen language code-switching in Facebook ads
Ying-Feng Kuo, Jian-Ren Hou, Yun-Hsi HsiehNetizens refer to citizens of the internet, and code-switching refers to the use of more than one language, style or form of expression to communicate. This study explores…
Charting consumers' continued social commerce intention
Xi Hu, Zhenjiao Chen, Robert M. Davison, Yaqin LiuThis study aims to investigate the factors influencing consumers' continued social commerce (s-commerce) intention and its underlying mechanism.
Leveraging online behaviors for interpretable knowledge-aware patent recommendation
Wei Du, Qiang Yan, Wenping Zhang, Jian MaPatent trade recommendations necessitate recommendation interpretability in addition to recommendation accuracy because of patent transaction risks and the technological…
Laziness as an explanation for the privacy paradox: a longitudinal empirical investigation
Jakob Wirth, Christian Maier, Sven Laumer, Tim Weitzel“Smart devices think you're “too lazy” to opt out of privacy defaults” was the headline of a recent news report indicating that individuals might be too lazy to stop…
Positive effects of negative reviews: an eye-tracking perspective
Jing Luan, Jie Xiao, Pengfei Tang, Meng LiA counterintuitive finding of existing research is that negative reviews can produce positive effects; for example, they can increase purchase likelihood and sales by…
Privacy helplessness on social media: its constituents, antecedents and consequences
Hichang ChoMany internet users exhibit signs of privacy helplessness and entirely give up online privacy management. However, we know little about what privacy helplessness is, when…
The continuation and recommendation intention of artificial intelligence-based voice assistant systems (AIVAS): the influence of personal traits
Kyung Young Lee, Lorn Sheehan, Kiljae Lee, Younghoon ChangBased on the post-acceptance model of information system continuance (PAMISC), this study investigates the influence of the early-stage users' personal traits…
Qualitative comparative analysis in the information systems discipline: a literature review and methodological recommendations
Jens Mattke, Christian Maier, Tim Weitzel, Jason Bennett ThatcherQualitative Comparative Analysis (QCA) is a promising, powerful method that is increasingly used for IS research. However, the Information Systems (IS) discipline still…
Antecedents and consequences of the perceived usefulness of smoking cessation online health communities
Chenglong Li, Hongxiu Li, Reima SuomiAn empirical study investigated the antecedents to perceived usefulness (PU) and its consequences in the context of smoking cessation online health communities (OHCs).
Multimodal cooperative learning for micro-video advertising click prediction
Runyu ChenMicro-video platforms have gained attention in recent years and have also become an important new channel for merchants to advertise their products. Since little research…
How to build employees' relationship capital through different enterprise social media platform use: the moderating role of innovation culture
Liang Ma, Xin Zhang, Gaoshan Wang, Ge ZhangThe purpose of the present study is to build a research model to study how the use of different enterprise social media platforms affects employees' relationship capital…
The transition from novice to serial crowdfunders: behavioral antecedents and well-being drivers
Kalanit Efrat, Andreas Wald, Shaked GilboaSerial crowdfunders are vital to the advancement of crowdfunding, either by launching subsequent campaigns or by mentoring novice (first-time) crowdfunders. However…
To post or not to post? Exploring the motivations behind brand-related engagement types on social networking sites
Sevil Yesiloglu, Juliet Memery, Chris ChapleoThis study aims to investigate consumer motivations behind brand-related engagement on social media by exploring three different engagement types: consuming, contributing…
Jumping over the network threshold of information diffusion: testing the threshold hypothesis of social influence
Cheng-Jun Wang, Jonathan J.H. ZhuSocial influence plays a crucial role in determining the size of information diffusion. Drawing on threshold models, we reformulate the nonlinear threshold hypothesis of…
Trialing or combining? Understanding consumer partial switching in mobile application usage from the variety seeking perspective
Yingying Hu, Ling Zhao, Xin (Robert) Luo, Sumeet Gupta, Xiuhong HeThe purpose of this paper is twofold: first, to clarify what specific behaviors are involved in consumers' partial switching in mobile application (app) usage, and…
Effects of customer trust on engagement in live streaming commerce: mediating role of swift guanxi
Lingyun Guo, Xiayu Hu, Jinxuan Lu, Ling MaLive streaming commerce, a new form of social commerce where firms integrate with broadcasters, community members and customers in live chat rooms for real-time…
Jealousy due to social media? A systematic literature review and framework of social media-induced jealousy
Anushree Tandon, Amandeep Dhir, Matti MäntymäkiThe association between social media and jealousy is an aspect of the dark side of social media that has garnered significant attention in the past decade. However, the…
Group polarisation among location-based game players: an analysis of use and attitudes towards game slang
Samuli Laato, Nobufumi Inaba, Mauri Paloheimo, Teemu Daniel LaajalaThis study investigates how game design, which divides players into static teams, can reinforce group polarisation. The authors study this phenomenon from the perspective…
Others' fortune in online vs offline settings: how envy affects people's intention to share information
Ana Suárez Vázquez, Manuel Chica SerranoThis paper aims to fill a gap in the existing literature by answering the following question: is the effect of envy on people's intention to share information the same in…
Predicting the factors of employee agility using enterprise social media: moderating effects of enterprise social media-related strain
Abdul Hameed Pitafi, Minglun RenThis study aims to investigate the impact of enterprise social media (ESM) usage on employee agility through communication quality and visibility. Theory of communication…
The engagement–addiction dilemma: an empirical evaluation of mobile user interface and mobile game affordance
Qianwen Yang, Xiang GongThe engagement–addiction dilemma has been commonly observed in the information technology (IT) industry. However, this issue has received limited research attention in the…
Empathy impairs virtue: the influence of empathy and vulnerability on charitable giving
Chuang Wei, Zhaoji Yu, Yongli LiOnline charitable giving is prevalent, and how to attract individuals' attention to donate is essential for charities. Little is known about the interaction effect of…
Consumer response toward native advertising on social media: the roles of source type and content type
Mikyoung Kim, Doori Song, Ahnlee JangDrawing upon attribution theory, this study aims to examine how different types of product information sources (mainstream celebrities vs micro-celebrities) interact with…
Unveiling the success factors of BTS: a mixed-methods approach
So-Hyun Lee, Soobin Choi, Hee-Woong KimThe purpose of this paper is to explore the key success factors behind Bangtan Boys’ (BTS) popularity, and how they can contribute to sustaining it, along with detailed…
Making sense of the internet of things: a critical review of internet of things definitions between 2005 and 2019
Nikolaos Goumagias, Jason Whalley, Ozge Dilaver, James CunninghamThis paper aims to study the evolution of definitions of internet of things (IoT) through time, critically assess the knowledge these definitions contain and facilitate…
ISSN:
1066-2243Online date, start – end:
1991Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Dr Christy Cheung
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