Internet Research
Issue(s) available: 132 – From Volume: 1 Issue: 1, to Volume: 29 Issue: 3
Category:
Information and Knowledge ManagementVolume 29
Volume 28
Volume 27
Volume 26
Volume 25
Volume 24
Volume 23
Volume 22
Volume 21
Volume 20
Volume 19
Volume 18
Volume 17
Volume 16
Volume 15
Volume 14
Volume 13
Volume 12
Volume 11
Volume 10
Volume 9
Volume 8
Volume 7
Volume 6
Volume 5
Volume 4
Volume 3
Volume 2
Volume 1
Fame and fortune, or just fun? A study on why people create content on video platforms
Maria Törhönen, Max Sjöblom, Lobna Hassan, Juho HamariThe purpose of this paper is to examine the motivations behind online video content creation on services such as YouTube and Twitch. These activities, performed by private…
A factual and perceptional framework for assessing diversity effects of online recommender systems
Christian Matt, Thomas Hess, Christian WeißThe purpose of this paper is to explore the effects of online recommender systems (RS) on three types of diversity: algorithmic recommendation diversity, perceived…
Effects of socialization interactions on customer engagement in online travel communities
Nuan Luo, Yu Wang, Chunhua Jin, Yuan Ni, Mingli ZhangTravel companies are increasingly hosting online communities to extend their initiatives of customer relationship management and gain additional insight into their…
User experiences in live video streaming: a netnography analysis
Yi-Sheng WangThe purpose of this paper is to conduct an in-depth exploration of the special context and user experiences of live video streaming and to provide insights regarding an…
Engaging with TV events on Twitter
Claire Monique Segijn, Ewa Maslowska, Theo Araujo, Vijay ViswanathanThe purpose of this paper is to explore the interrelationship between television (TV) consumption (viewing ratings), engagement behaviors of different actors on Twitter…
The effect of workers’ justice perception on continuance participation intention in the crowdsourcing market
Ying Liu, Yongmei LiuThe purpose of this paper is to examine the impact mechanism of workers’ perceived justice, trust and job satisfaction (JS) on their continuance participation intention in…
Influence of ambidextrous governance mechanisms and risk management on repurchase intention in social commerce
Jao Hong Cheng, Li Wei Lin, Liang Chien LeeThe purpose of this paper is to examine the factors influencing ambidextrous governance and risk management on repurchase intention in social commerce.
An intervariable approach to customer satisfaction and loyalty in the internet service market
Mamoun N. Akroush, Bushra K. MahadinThe purpose of this paper is to examine a multidimensional model of customer perceived value (CPV), customer satisfaction (CS) and loyalty from internet subscribers’ perspectives.
Adoption and non-adoption motivational risk beliefs in the use of mobile services for health promotion
Mihail Cocosila, Ofir TurelThe purpose of this paper is to validate empirically a theoretical model that integrates an innovative construct capturing consumers’ non-adoption risk belief associated…
“Silence” as a strategy during a corporate crisis – the case of Volkswagen’s “Dieselgate”
Stefan Stieglitz, Milad Mirbabaie, Tobias Kroll, Julian MarxThe purpose of this paper is to investigate the communication behaviour on Twitter during the rise of a preventable corporate crisis. It aims to contribute to situational…
Factors influencing people’s continuous watching intention and consumption intention in live streaming
Fangfang Hou, Zhengzhi Guan, Boying Li, Alain Yee Loong ChongThe purpose of this paper is to investigate what factors can affect people’s continuous watching and consumption intentions in live streaming.
Information privacy concern and deception in online retailing
Yang Li, Hefu Liu, Matthew Lee, Qian HuangPrevious studies have attempted to address online uncertainties from the relationship marketing perspective. The purpose of this paper is to argue that the integration of…
Cross-border e-commerce: consumers’ intention to shop on foreign websites
Shiu-Li Huang, Ya-Chu ChangLittle research has been done to investigate how consumers decide to shop across national borders. The purpose of this paper is to explore the factors that impact…
Contributors to exchange structures and their effects on community solidarity in online communities
Eunyoung Han, Kyung Kyu Kim, Ae Ri LeeThe purpose of this paper is to investigate which exchange structure, direct or generalized exchange, better promotes community solidarity in online communities (OCs)…
Enablers and inhibitors of cloud computing assimilation: an empirical study
Nianxin Wang, Huigang Liang, Shilun Ge, Yajiong Xue, Jing MaThe purpose of this paper is to understand what inhibit or facilitate cloud computing (CC) assimilation.
Tell me your age and I tell you what you trust: the moderating effect of generations
Carolina Herrando, Julio Jimenez-Martinez, M.J. Martin-De HoyosThe proliferation of social commerce websites has allowed consumers to share and exchange information, experiences, advice and opinions. Recently, information provided by…
When will consumers be ready? A psychological perspective on consumer engagement in social media brand communities
Linlin Liu, Renjing Liu, Matthew Lee, Jiawen ChenThe purpose of this paper is twofold: first, to explain whether consumer engagement in social media brand communities (SMBCs) motivates consumer brand loyalty; and second…
Dealing with initial success versus failure in crowdfunding market
Chang Heon Lee, Ananth ChiravuriSerial crowdfunding is becoming a common phenomenon as entrepreneurs repeatedly return to online crowdfunding to raise capital. In this study, the authors focus attention…
The conditioning function of rating mechanisms for consumers in the sharing economy
Gemma Newlands, Christoph Lutz, Christian FieselerThe purpose of this paper is to explore how rating mechanisms encourage emotional labor norms among sharing economy consumers.
Investigating online consumers’ responses to product presentation modes
Yi-Shun Wang, Ching-Hsuan Yeh, Yu-Min Wang, Timmy H. Tseng, Hsin-Hui Lin, Shinjeng Lin, Min-Quan XieWith the proliferation of virtual reality (VR) applications in electronic commerce, investigations on the effects of VR on consumer responses are important. The purpose of…
Policy compliance and deterrence mechanism in the sharing economy
Soo Kyung Park, Kyu Tae Kwak, Bong Gyou LeeIn a sharing economy, economically inactive members can serve as providers owing to the low start-up costs. However, such providers may operate without sufficient…
The sharing economy ideal
Anita D. Bhappu, Ulrike SchultzeBridging noted gaps in the sharing economy and corporate social responsibility (CSR) literatures, the purpose of this paper is to investigate how an organization-sponsored…
Complicating or simplifying? Investigating the mixed impacts of online product information on consumers’ purchase decisions
Yan Yu, Ben Qianqian Liu, Jin-Xing Hao, Chuanqi WangPrior literature indicates conflicting effects of online product information, which may complicate or simplify consumer purchase decisions. Therefore, the purpose of this…
Does usage of enterprise social media affect employee turnover? Empirical evidence from Chinese companies
Lu Yingjie, Shasha Deng, Taotao PanThe purpose of this paper is to examine how the usage of enterprise social media (ESM) affects eventual employee turnover.
Agenda-setting on traditional vs social media
Liang Chen, Jingyuan Shi, Yu Guo, Pianpian Wang, Yiwei LiThe purpose of this paper is to explore and compare haze-related content between traditional and social media in China by applying agenda-setting theory and the extended…
Does more crowd participation bring more value to crowdfunding projects? The perspective of crowd capital
Chunxiao Yin, Libo Liu, Kristijian MirkovskiThe purpose of this paper is to focus on investigating the impact of crowd participation on degree of project success, which is defined as the total amount of funds a…
Localization of computer-mediated communication and corporate impression on online communities
Christine Hallier Willi, Bang Nguyen, T.C. Melewar, Suraksha Gupta, Xiaoyu YuThe purpose of this paper is to investigate the importance of localizing online communities (OCs) and examines how OC members form impressions of organizations that use…
Workplace internet leisure and employees’ productivity
Jihad Mohammad, Farzana Quoquab, Siti Halimah, Ramayah ThurasamyThere is an on-going debate about the role of workplace internet leisure (WIL) and whether it is a vice or virtue. Considering this, the purpose of this paper is to…
Building customers’ trust in the ridesharing platform with institutional mechanisms
Zhen Shao, Hao YinDrawing upon institution-based trust theory, the purpose of this paper is twofold: firstly, to examine the joint influences of legally binding and market-driven…
The dual roles of web personalization on consumer decision quality in online shopping
Jialiang Huang, Liyun ZhouMany online merchants today have adopted web personalization in the form of personalized product recommendations (PPRs) to improve consumer’s decision quality. The purpose…
Sharing economy: seeing through the fog
Daniel Trabucchi, Laurent Muzellec, Sébastien RonteauThe purpose of this paper is to delineate the current state of the art of sharing economy (SE) research and practice. It provides a new framework to help managers and…
Impacts of user interactions on trust development in C2C social commerce
Wilson K.S. Leung, Si Shi, Wing S. ChowThe purpose of this paper is to understand the effect of two types of reciprocity (restricted reciprocity and generalized reciprocity) on customers’ trust in social…
Analyzing campaign’s outcome in reward-based crowdfunding
Pilar Madrazo-Lemarroy, Karla Barajas-Portas, Maria Elena Labastida TovarThe purpose of this paper is to probe how reward-based crowdfunding campaigns accomplish their goal by adopting the theoretical constructs of social capital dimensions…
Spillover effects from web to mobile payment services
Kem Z.K. Zhang, Xiang Gong, Chongyang Chen, Sesia J. Zhao, Matthew K.O. LeeDrawing from the spillover effect literature, the purpose of this paper is to investigate the spillover effect in consumers’ web-mobile payment extension behavior. The…
The impact of intragroup relationship conflict on intention to re-enroll
Ying Zhu, Valerie Lynette Wang, Evan Leach, Kevin Cruthirds, Yong WangScholars have identified several predictors of learner satisfaction, but little research addresses the impact of intragroup conflict in a virtual learning context. The…
Challenges for adopting and implementing IoT in smart cities
Marijn Janssen, Sunil Luthra, Sachin Mangla, Nripendra P. Rana, Yogesh K. DwivediThe wider use of Internet of Things (IoT) makes it possible to create smart cities. The purpose of this paper is to identify key IoT challenges and understand the…
Endorsement and visual complexity in food advertising on Instagram
Sony Kusumasondjaja, Fandy TjiptonoThe purpose of this paper is to investigate the differences in consumer pleasure, arousal and purchase intention when consumers encounter food advertising on Instagram…
Driving individuals’ citizenship behaviors in virtual communities through attachment
Chao-Min Chiu, Hsin-Yi Huang, Hsiang-Lan Cheng, Jack Shih-Chieh HsuThe purpose of this paper is to examine the complex relationships between common bond attachment, common identity attachment, self-esteem and virtual community citizenship…
Dual mechanisms of reinforcement reward and habit in driving smartphone addiction
Chongyang Chen, Kem Z.K. Zhang, Gong Xiang, Matthew LeeIn the limited existing research on smartphone addiction, reinforcement reward and automatic habit have been identified as two distinct underlying mechanisms. The purpose…
Are overqualified employees bad apples? A dual-pathway model of cyberloafing
Junwei Zhang, Muhammad Naseer Akhtar, Yajun Zhang, Shan SunDrawing from cognitive and emotional perspectives, the purpose of this paper is to theorize and test a dual-pathway model in which moral disengagement and anger toward…
What makes people send gifts via social network services? A mixed methods approach
So-Hyun Lee, Su-Jin Choi, Hee-Woong KimSocial network services (SNS) gifting is a new business model, but many SNS providers continue to face challenges as they explore ways to increase their revenues from…
Variation matters
Guanxiong HuangIn-feed native ads have become a major social media advertising format. The purpose of this paper is to investigate strategies for leveraging native advertising in terms…
Achieving mobile social media popularity to enhance customer acquisition
Helen S. Du, Xiaobo Ke, Wei He, Samuel K.W. Chu, Christian WagnerThe purpose of this paper is to draw on social exchange theory and heuristic–systematic model to examine how peer-to-peer (P2P) lending firms can enhance their customer…
Increasing rates of impulsive online shopping on tourism websites
Chun-Der Chen, Edward C.S. Ku, Chien Chi YehCustomers who engage in impulsive online shopping make immediate, unplanned and ill-thought-out purchases online. The purpose of this paper is to present a model to…
Antecedents and role of individual sociability on participation in mobile collaborative consumption
Yicheng Zhang, Chee Wei Phang, Rui Gu, Chenghong ZhangThe purpose of this paper is to investigate what may influence participation in mobile collaborative consumption (CC). In particular, the authors investigate the effects…
E-Governance in educational settings
Maria Sideri, Angeliki Kitsiou, Ariadni Filippopoulou, Christos Kalloniatis, Stefanos GritzalisEven though social media are nowadays used in the frame of public governance to ensure citizens’ major participation, enhance e-dialogue and e-democracy consequently, this…
Collaborative innovation in the sharing economy
Kaveh Abhari, Elizabeth J. Davidson, Bo XiaoWith the emergence of the sharing economy paradigm, the process of innovation is no longer unidirectional, but cyclical. This paradigm shift requires a better…
Not so positive, please!
Blanca Hernandez-OrtegaThe purpose of this paper is to analyse the effect of positive online consumer reviews (OCRs) on changes in the individual’s evaluations from the pre-purchase to the…
Encouraging people to embrace feedback-seeking in online learning
Manli Wu, Xiaojuan Xu, Lele Kang, J. Leon Zhao, Liang LiangThe purpose of this paper is to examine the impacts of perceived informational value and perceived relational value on feedback-seeking intention in online communities of…
ISSN:
1066-2243Online date, start – end:
1991Copyright Holder:
Emerald Publishing LimitedOpen access:
hybridEditor:
- Dr Christy M. K. Cheung