Internet Research
Issue(s) available: 161 – From Volume: 1 Issue: 1, to Volume: 33 Issue: 7
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Volume 16
A dual-process model to explain self-disclosure on online social networking sites: examining the moderating effect of enjoyment
Shanshan Zhang, Fengchun Huang, Lingling Yu, Jeremy Fei Wang, Paul Benjamin LowryResearchers continue to address the concept of self-disclosure because it is foundational for helping social networking sites (SNS) function and thrive. Nevertheless, the authors'…
Performance implications of match between social media–enabled interactions and contracts in interfirm governance
Chao Feng, Jinjun Yu, Yajing Fan, Hui ChenIntegrating transaction costs economics and task-technology fit theory, this study distinguishes two categories of social media–enabled interactions, namely task-related…
Reexamining review variance and movie sales: the inverted-U-shaped relationship and boundary conditions
Jungwon Lee, Cheol ParkThis study is based on the heuristic-systematic model (HSM) to dynamically examine the effect of review variance on sales and the boundary conditions that mitigate this effect.
Value creation for online collaboration between doctors and medical institutions: empirical evidence from online health communities
Manyang Zhang, Han Yang, Zhijun Yan, Lin JiaDoctor–medical institution collaboration (DMIC) services are an emerging service mode in focal online health communities (OHCs). This new service mode is anticipated to affect…
The impact of streamer emotions on viewer gifting behavior: evidence from entertainment live streaming
Dinghao Xi, Wei Xu, Liumin Tang, Bingning HanThe boom in live streaming has intensified competition among streamers for viewers' gifts, which makes it meaningful to study the factors that affect the viewers’ gifting…
Using machine learning to investigate consumers' emotions: the spillover effect of AI defeating people on consumers' attitudes toward AI companies
Yongchao Martin Ma, Xin Dai, Zhongzhun DengThe purpose of this study is to investigate consumers' emotional responses to artificial intelligence (AI) defeating people. Meanwhile, the authors investigate the negative…
Fake news detection using machine learning: an adversarial collaboration approach
Karen M. DSouza, Aaron M. FrenchPurveyors of fake news perpetuate information that can harm society, including businesses. Social media's reach quickly amplifies distortions of fake news. Research has not yet…
ICT-based training and education in volunteer sports communities: an action design research project with soccer referees during the COVID-19 pandemic
Sven Laumer, Christian MaierThe purpose of this study is to investigate the impact of the COVID-19 pandemic on the beliefs and attitudes toward the use of information and communication technology (ICT). The…
Why retail firms commonly get only halfway through channel integration with online channels
Philip Tin Yun Lee, Aki Pui Yi Hui, Richard Wing Cheung Lui, Michael ChauThis paper aims to examine why retail firms seldom achieve full integration of online and offline channels as prescribed in omni-channel literature. It examines the intermediate…
The psychological and functional factors driving metaverse resistance
Michael S.W. Lee, Damien ChaneyWhile the metaverse is promised to be the next big step for the Internet, this new technology may also bear negative impacts on individuals and society. Drawing on innovation…
The effect of social commerce attributes on customer engagement: an empirical investigation
Abdelsalam Busalim, Linda D. Hollebeek, Theo LynnSocial commerce (s-commerce) offers community-based platforms that facilitate customer-to-customer interactions and the development of customers' social shopping-based experience…
Enterprise social media usage and social cyberloafing: an empirical investigation using the JD-R model
Liang Ma, Xin Zhang, Peng YuOne of the most important challenges confronting enterprise managers is that of controlling employees' social cyberloafing. The use of enterprise social media entails…
Exploring the diffusion of digital fashion and influencers' social roles in the Metaverse: an analysis of Twitter hashtag networks
HaeJung Maria Kim, Swagata ChakrabortyThe study aims to explore the digital fashion trend within the Metaverse, characterized by non-fungible tokens (NFTs), across Twitter networks. Integrating theories of diffusion…
A review of the literature on the metaverse: definition, technologies, and user behaviors
Zhongyun Zhou, Zidie Chen, Xiao-Ling JinAs a sociotechnical system, the metaverse has sparked heated discussion. However, concerns abound that the concept is “old wine in a new bottle” used for capital hype. The mixed…
Avatar design in Metaverse: the effect of avatar-user similarity in procedural and creative tasks
Runge Zhu, Cheng YiThrough the lens of self-perception theory, this paper investigates how avatar design (i.e. avatar user similarity) affects users' self-awareness and shapes their task engagement…
Public information sharing in enterprise social networks: a communication privacy management perspective
Yu Wang, Daqing Zheng, Yulin FangThe advancement of enterprise social networks (ESNs) facilitates information sharing but also presents the challenge of managing information boundaries. This study aims to explore…
Learning for success: understanding crowdfunding relaunch performance after initial failures
Xiaochen Liu, Yukuan Xu, Qiang Ye, Yu JinFierce competition in the crowdfunding market has resulted in high failure rates. Owing to their dedication and efforts, many founders have relaunched failed campaigns as a…
Augmented reality in the metaverse market: the role of multimodal sensory interaction
Chongyang Chen, Kem Z.K. Zhang, Zhaofang Chu, Matthew LeeIn the growing information systems (IS) literature on metaverse, augmented reality (AR) technology is regarded as a cornerstone of the metaverse which enables interaction…
Men are from Mars and women are from Venus: dyadic collaboration in the metaverse
Shu Schiller, Fiona Fui-Hoon Nah, Andy Luse, Keng SiauThe gender composition of teams remains an important yet complex element in unlocking the success of collaboration and performance in the metaverse. In this study, the authors…
Exploring the association between the Proteus effect and intention to play massive multiplayer online role-playing games (MMORPGs)
Seungjong Sun, Jang Hyun Kim, Kwan Min Lee, Dongyan NanMassive multiplayer online role-playing games (MMORPGs) are representative metaverse games that are thriving in academia and the industry. This study aims to develop an integrated…
Loyalty and well-being explain serial crowdfunding backing behavior: an empirical test of complementary theories
Kalanit Efrat, Shaked Gilboa, Andreas Wald, Rotem ShneorDespite the critical contribution of serial backers in advancing crowdfunding volumes, few studies have addressed the phenomenon of serial backing. Research on the motivations of…
Revisiting the social commerce paradigm: the social commerce (SC) framework and a research agenda
Lai-Ying Leong, Teck Soon Hew, Keng-Boon Ooi, Nick Hajli, Garry Wei-Han TanSocial commerce (SC) is a new genre in electronic commerce (e-commerce) that has great potential. This study proposes a new research framework to address deficiencies in existing…
Disentangling the antecedents of rational versus emotional negative electronic word of mouth on a peer-to-peer accommodation platform
Chaofan Yang, Yongqiang Sun, Nan Wang, Xiao-Liang ShenAlthough extant studies have investigated the antecedents of negative electronic word of mouth (eWOM), they treated it as a unidimensional concept without classification. To…
Friend-connecting affordances: playing online games to contact friends
Gen-Yih Liao, Tzu-Ling Huang, Alan R. Dennis, Ching-I TengOnline games are popular applications of Internet technology, with over 2.8 billion users worldwide. Many players engage in team gameplay, indicating that online games are…
Bringing safety analytics to the online shopper: evaluating designs for augmenting point-of-sale interfaces with safety information
Richard Gruss, David Goldberg, Nohel Zaman, Alan AbrahamsThe widespread adoption of online purchasing has prompted increasing concerns about product safety, and regulators are beginning to hold e-commerce sites accountable for dangerous…
Tap here to power up! Mobile augmented reality for consumer empowerment
Eugene Cheng-Xi Aw, Garry Wei-Han Tan, Keng-Boon Ooi, Nick HajliThe present study aims to propose a framework elucidating the attributes of mobile augmented reality (AR) shopping apps (i.e., spatial presence, perceived personalization and…
Short video marketing: what, when and how short-branded videos facilitate consumer engagement
Xuebing Dong, Hong Liu, Nannan Xi, Junyun Liao, Zhi YangThis study explores whether and how four main factors of short-branded video content (content matching, information relevance, storytelling and emotionality) facilitate consumer…
The impact of interaction on continuous use in online learning platforms: a metaverse perspective
Wei Xu, Nan Zhang, Mingming WangAs online learning is the embryonic form of education in the metaverse, it is extremely important to explore the behavioral preferences of users. The aim is to explore the impact…
IT investment and corporate collaborative innovation: the moderating role of the top management team's educational background and absorptive capacity
Wenqing Wu, Pianpian Zhang, Sang-Bing TsaiPrevious studies have shown that the application of information technology (IT) can help break through the innovation boundaries of firms and has undoubtedly become a key enabler…
Understanding employees' perceptions of SETA events: the role of pedagogical and communication approaches
Siqi Hu, Carol Hsu, Zhongyun ZhouSecurity education, training and awareness (SETA) programs are the key to addressing “people problems” in information systems (IS) security. Contrary to studies using conventional…
How intergroup counter-empathy drives media consumption and engagement
Robin Wakefield, Kirk WakefieldSocial media is replete with malicious and unempathetic rhetoric yet few studies explain why these emotions are publicly dispersed. The purpose of the study is to investigate how…
It pays to be forthcoming: timing of data breach announcement, trust violation, and trust restoration
Steven Muzatko, Gaurav BansalThis research examines the relationship between the timeliness in announcing the discovery of a data breach and consumer trust in an e-commerce company, as well as later…
Disentangling the relationship between omnichannel integration and customer trust: a response surface analysis
Yang Li, Jie Fang, Shuai Yuan, Zhao CaiThis study aims to examine whether customer trust is influenced by the congruence and incongruence between customers' perceptions of two types of omnichannel integration—perceived…
The coping strategies in fitness apps: a three-stage analysis with findings from SEM and FsQCA
XiaoYu Xu, Syed Muhammad Usman Tayyab, Qingdan Jia, Kuang WuCombining the coping theory and social support theory, this study aims to reveal users' coping strategies for mobile fitness app (MFA) engagement and fitness intentions with a…
Organizational mission and digital platform evolution: an investigation of entrepreneurial organizations in nascent markets
Nicholas Roberts, Inchan KimAlthough digital platforms have become important to organizations and society, little is known about how platforms evolve over time. This is particularly true for early-stage…
How features and affordances of a metaverse portal engage users? Evidence from exergames
Meiyun Zuo, Yuanyanhang ShenBuilding on the “needs–affordances–features” framework, the authors explored how users are motivated by their needs to actualize the feature-enabled affordances and engage in the…
Determinants of debunking information sharing behaviour in social media users: perspective of persuasive cues
Fan Chao, Xin Wang, Guang YuSharing and disseminating debunking information are critical to correcting rumours and controlling disease when dealing with public health crises. This study investigates the…
Fighting fire with fire: the use of an auxiliary platform to address the inherent weaknesses of a platform-based business
Cheuk Hang Au, Barney Tan, Chunmian GeThe success of sharing economy (SE) platforms has made it attractive for many firms to adopt this business model. However, the inherent weaknesses of these platforms, such as…
Developing future managers through business simulation gaming in the UK and Hong Kong: exploring the interplay between cognitive realism, decision-making and performance
Jonathan Lean, Robert Newbery, Jonathan Moizer, Mohamed Haddoud, Wai Mun LimThis paper investigates how individuals' decision-making approach and perceptions of a game's cognitive realism affect the performance of virtual businesses in a web-based…
The influence of virtual reality on the experience of religious cultural heritage content
Kyunghwa Hwang, M. Claudia tom Dieck, Timothy Jung, Ohbyung KwonThe purpose of this study is to expand the experience economy model and to determine if this model provides a better understanding of the process of growing intention to continue…
Competitive peer influence on knowledge contribution behaviors in online Q&A communities: a social comparison perspective
Chencheng Shi, Ping Hu, Weiguo Fan, Liangfei QiuUsers' knowledge contribution behaviors are critical for online Q&A communities to thrive. Well-organized question threads in online Q&A communities enable users to clearly read…
Small businesses and e-government participation: the role of personalisation preference and intermediaries
Maryanne Scutella, Carolin Plewa, Carmen ReaicheAdvances in technology have given rise to an increased demand by small businesses for personalised e-government services. Given the importance of small businesses to the…
Leading for employees' enterprise system ambidextrous use through contextual ambidexterity: the mediating role of user empowerment and moderating role of leader–member exchange
Xiaofan Tang, Shaobo WeiThis study aims to develop a cross-level research model to explore the relationship between team-level contextual ambidexterity and employees' enterprise system (ES) ambidextrous…
More than two decades of research on IoT in agriculture: a systematic literature review
Cevdet Bulut, Philip Fei WuAgriculture is one sector where the Internet of things (IoT) is expected to make a major impact. Yet, its adoption in the sector falls behind expectations. The purpose of this…
How does material adaptivity of smart objects shape infusion use? The pivot role of social embeddedness
Qian Hu, Zhao Pan, Yaobin Lu, Sumeet GuptaAdvances in material agency driven by artificial intelligence (AI) have facilitated breakthroughs in material adaptivity enabling smart objects to autonomously provide…
The effect of the motion attributes of spokes-characters on app launch pages on brand memory
Ning Zhang, Zhu LiyaThe use of brand slogans that represent brand concepts on app launch pages can improve user brand impressions. The purpose of this paper is to investigate the impact of using…
The impacts of within-task and between-task personal Internet usage on employee creative performance: the moderating role of perceived organisational support
Yunyu Qian, Hemin JiangEmployees' personal Internet usage (PIU) has become increasingly common at work. It is important for both researchers and managers to understand how PIU affects employee creative…
Understanding the role of information transparency in improving patient experience under different uncertainties: a quasi-natural experiment
Qing Ye, Hong WuWaiting time, as an important predictor of queue abandonment and patient satisfaction, is important for resource utilization and patient experience management. Medical…
Cognition or interaction? Mediating factors influencing online group open collaboration
Min Zuo, Jiangnan Qiu, Jingxian WangOnline collaboration in today's world is a topic of genuine interest to Internet researchers. The purpose of this paper is to explore the role of group knowledge heterogeneity…
Affect and information technology use: the impact of state affect on cognitions and IT use
Michael Dinger, Julie T. Wade, Steven Dinger, Michelle Carter, Jason Bennett ThatcherThis paper investigates the dynamics between state affect and trusting cognitive beliefs on post-adoptive information technology (IT) use behaviors in the form of intention to…
Working in a smart home environment: examining the impact on productivity, well-being and future use intention
Davit Marikyan, Savvas Papagiannidis, Omer F. Rana, Rajiv RanjanThe coronavirus disease 2019 (COVID-19) pandemic has had a big impact on organisations globally, leaving organisations with no choice but to adapt to the new reality of remote…
Probably something: a multi-layer taxonomy of non-fungible tokens
Eduard Hartwich, Philipp Ollig, Gilbert Fridgen, Alexander RiegerThis paper aims to establish a fundamental and comprehensive understanding of non-fungible tokens (NFTs) by identifying and structuring common characteristics within a taxonomy…
The role of institutional and self in the formation of trust in artificial intelligence technologies
Lai-Wan Wong, Garry Wei-Han Tan, Keng-Boon Ooi, Yogesh DwivediThe deployment of artificial intelligence (AI) technologies in travel and tourism has received much attention in the wake of the pandemic. While societal adoption of AI has…
Effects of member similarity on group norm conformity, group identity and social participation in the context of social networking sites
Edward Wang, Yu-Ting LiaoFacilitating members' continual participation in a community is crucial for ensuring the community's long-term survival. However, knowledge regarding whether member similarity is…
Do human values find genuine expression on social media platforms? The influence of human values on millennials' social media activities
Angeliki Nikolinakou, Joe PhuaSocial media has the potential to enable exchange of diverse opinions, foster dialogue on important social issues and exert positive influence on stakeholders and society…
Wear in or wear out: how consumers respond to repetitive influencer marketing
Ruibin Geng, Xi Chen, Shichao WangEndorsement marketing has been widely used to generate consumer attention, interest and purchase decisions among targeted audiences. Internet celebrities who become famous on the…
Mind over matter: how biased perceptions of political knowledge influence selection and evaluation of political YouTube channels
Heeseung Yu, Yuhosua Ryoo, Eunkyoung HanIn the face of increasing political polarization worldwide, this study explores whether people create biased perceptions of political knowledge and how this affects their…
Working too much in China's tech industry: corporate social advocacy as a crisis response strategy to issue-based opinion polarization
Yingru Ji, Chang WanOnce a corporate crisis is entangled with a social issue, how consumers make sense of the crisis can be impacted by issue-based opinion polarization. This study investigates the…
The effects of social media use and consumer engagement on physician online return: evidence from Weibo
Yabin Yang, Xitong Guo, Tianshi Wu, Doug VogelSocial media facilitates the communication and the relationship between healthcare professionals and patients. However, limited research has examined the role of social media in a…
An empirical examination of newcomer contribution costs in established OSS communities: a knowledge-based perspective
Mohammad AlMarzouq, Varun Grover, Jason Thatcher, Rich KleinTo remain sustainable, open source software (OSS) projects must attract new members—or newcomers—who make contributions. In this paper, the authors develop a set of hypotheses…
Examining user-generated content, service failure recovery and customer–brand relationships: an exploration through commitment-trust theory
Wilson Ozuem, Michelle Willis, Kerry Howell, Silvia Ranfagni, Serena RovaiUser-generated content (UGC) and service failure have attracted considerable marketing inquiry over the last two decades. Previous studies primarily focused on the outcome of…
The role of vicarious learning strategies in shaping consumers' uncertainty: the case of live-streaming shopping
Jinqi Men, Xiabing Zheng, Robert M. DavisonThis article seeks to understand how live-streaming technology (i.e. interactivity and effective use of live-streaming shopping’s information presentation tool) impacts consumers’…
Parasocial relationships with micro-influencers: do sponsorship disclosure and electronic word-of-mouth disrupt?
Jie Sheng, Yi Hui Lee, Hao LanThis study aims to examine whether and how the effect of intimate relationships with micro-influencers on customer behaviour is interrupted by external cues such as sponsorship…
The influence of technology affordance on addictive use in MMOGs: from the perspective of virtual-domain perfectionism
Yijing Xun, Xiabing Zheng, Matthew Lee, Feng YangThe rise and popularity of digitalization have made the addictive use in the virtual world more common, which has aroused wide attention from academia and public. Uncovering the…
Hue, brightness, saturation, and caption description: which attributes impact listing preferences on digital accommodation platforms?
Shixuan Fu, Xusen Cheng, Anil Bilgihan, Fevzi OkumusImages and caption descriptions serve as important visual stimuli that influence consumer preferences; therefore, the current study focuses on property images and captions…
Buzzword or fuzzword: an event study of the metaverse in the Chinese stock market
Yingbo Xu, Wei Liu, Tong He, Sang-Bing Tsai“Metaverse” has become a buzzword in the Chinese stock market. However, it remains unclear whether a firm's metaverse-related announcements will elicit positive stock market…
An investigation on the influencing factors of elderly people's intention to use financial AI customer service
Xusen Cheng, Liyang Qiao, Bo Yang, Zikang LiWith the great changes brought by information technology, there is also a challenge for the elderly's acceptance. This study aimed to determine the antecedents of elderly people's…
Effects of social media usage on exploratory innovation, exploitative innovation and organizational agility: the moderating role of learning goal orientation
Kai Zhang, Hefu Liu, Yang Li, Xia WuThe purpose of this study is to examine the underlying mechanisms of exploitative innovation and exploratory innovation between social media usage and organizational agility, and…
The value of time together: a longitudinal investigation of mentor-protégé interactions in an online game
Dmitri Williams, Sukyoung Choi, Paul L. Sparks, Joo-Wha HongThe study aims to determine the outcomes of mentorship in an online game system, as well as the characteristics of good mentors.
ISSN:
1066-2243Online date, start – end:
1991Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Dr Christy Cheung
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