Internet Research
Issue(s) available: 154 – From Volume: 1 Issue: 1, to Volume: 32 Issue: 7
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Cognition or interaction? Mediating factors influencing online group open collaboration
Min Zuo, Jiangnan Qiu, Jingxian WangOnline collaboration in today's world is a topic of genuine interest to Internet researchers. The purpose of this paper is to explore the role of group knowledge…
Working in a smart home environment: examining the impact on productivity, well-being and future use intention
Davit Marikyan, Savvas Papagiannidis, Omer F. Rana, Rajiv RanjanThe coronavirus disease 2019 (COVID-19) pandemic has had a big impact on organisations globally, leaving organisations with no choice but to adapt to the new reality of…
The role of institutional and self in the formation of trust in artificial intelligence technologies
Lai-Wan Wong, Garry Wei-Han Tan, Keng-Boon Ooi, Yogesh DwivediThe deployment of artificial intelligence (AI) technologies in travel and tourism has received much attention in the wake of the pandemic. While societal adoption of AI…
Working too much in China's tech industry: corporate social advocacy as a crisis response strategy to issue-based opinion polarization
Yingru Ji, Chang WanOnce a corporate crisis is entangled with a social issue, how consumers make sense of the crisis can be impacted by issue-based opinion polarization. This study…
Unmasking the bright–dark duality of social media use on psychological well-being: a large-scale longitudinal study
Yanqing Lin, Shaoxiong Fu, Xun ZhouAs the number of social media users continues to rise globally, a heated debate emerges on whether social media use improves or harms mental health, as well as the…
Going solo and feeling smart? An exploratory study on shoppers' time valuation and cultural perception
Xueqin Wang, Yiik Diew Wong, Kum Fai YuenThe advent of digitalization and the trend of social distancing coincide with the individualized lifestyle that is emerging among contemporary shoppers. This study…
Can AI chatbots help retain customers? Impact of AI service quality on customer loyalty
Qian Chen, Yaobin Lu, Yeming Gong, Jie XiongThis study investigates whether and how the service quality of artificial intelligence (AI) chatbots affects customer loyalty to an organization.
Sentiment, we-talk and engagement on social media: insights from Twitter data mining on the US presidential elections 2020
Linus Hagemann, Olga AbramovaGiven inconsistent results in prior studies, this paper applies the dual process theory to investigate what social media messages yield audience engagement during a…
Investigating the effect of media synchronicity in professional use of video conferencing applications
Manoj A. Thomas, Ramandeep Kaur Sandhu, António Oliveira, Tiago OliveiraThis research aims to gain a holistic understanding of how video conferencing (VC) apps' media characteristics influence individuals' perceptions of VC apps and…
The impact of ignorance and bias on information security protection motivation: a case of e-waste handling
Hao Chen, Yufei YuanProtection motivation theory (PMT) explains that the intention to cope with information security risks is based on informed threat and coping appraisals. However, people…
Virtual gifting behavior on new social media: the perspectives of the community gift-giving model and face-negotiation theory
Jung-Kuei Hsieh, Werner H. Kunz, Ai-Yun WuThis study aims to investigate the factors that affect an audience's purchase decisions on a new type of social media, namely live video streaming platforms.
An empirical investigation of the impact of influencer live-streaming ads in e-commerce platforms on consumers’ buying impulse
Mian Yan, Alex Pak Ki Kwok, Alan Hoi Shou Chan, Yu Sheng Zhuang, Kang Wen, Kai Chao ZhangE-commerce live streaming is a new influencer advertising method that allows influencers to interact directly with consumers on e-commerce platforms. Although evidence…
Cyberbullying in the workplace: a novel framework of routine activities and organizational control
Abdullah Oguz, Nikhil Mehta, Prashant PalviaThis study aims to develop a unified theoretical framework that presents a cohesive picture of workplace cyberbullying to better understand the interplay between…
Determinants of online professor reviews: an elaboration likelihood model perspective
Yaojie Li, Xuan Wang, Craig Van SlykeDrawing on the elaboration likelihood model (ELM), the authors examine the influence of perceived professor teaching qualities, as central cues, on online professor…
The dark side of digitalization and social media platform governance: a citizen engagement study
Stephen McCarthy, Wendy Rowan, Carolanne Mahony, Antoine VergneSocial media platforms are a pervasive technology that continues to define the modern world. While social media has brought many benefits to society in terms of connection…
Online or offline? Spillover effect of customer-to-customer interaction in a multichannel background
Yucheng Liu, Xiaorong Fu, Xiangming RenEnterprises' multichannel operations provide various avenues for customer interaction; however, existing literature investigating customer-to-customer interaction (CCI…
Untangling the influence of perceived sustainability orientation on value-co-creation behavior in crowdfunding process: investigating a mediation model
Xiaobei Liang, Xiaojuan Hu, Eldon Y. Li, Hu MengSustainability-oriented projects are prevalent on crowdfunding platforms nowadays. The relationship between crowdfunding and sustainability has attracted the attention of…
How do social network ties influence purchases in social commerce communities? A lens of attachment theory
Panpan Wang, Qian Huang, Yu ZhangThis study aims to address how to facilitate more community members making purchases in social commerce communities. The research is expected to shed new light on the…
Engaging with deepfakes: a meta-synthesis from the perspective of social shaping of technology theory
Pramukh Nanjundaswamy Vasist, Satish KrishnanThis study aims to establish a comprehensive understanding of the intricacies of how individuals engage with deepfakes, focusing on limiting adverse effects and…
From stocks to ETFs: explaining retail investors' migration behavior
Marco Meier, Christian MaierEvidence suggests that retail investors who invest in individual stocks are, in the long run, largely outperformed by market indexes such as the MSCI World. While some…
Online silence: why do people not challenge others when posting misinformation?
Selin Gurgun, Emily Arden-Close, Keith Phalp, Raian AliThere is a scarcity of research studies on why people remain inactive when encountering and recognising misinformation online. The main aim of this paper is to provide a…
Anticipating the antecedents of feedback-seeking behavior in digital environments: a socio-technical system perspective
Xi Zhang, Xuyan Wang, Fangqing Tian, Dongming Xu, Longwei FanFeedback-seeking behavior is an important way for individuals to actively seek information feedback to achieve individuals' goals. In the environment driven by contactless…
Impact of monetary and non-monetary social functions on users' knowledge-sharing intentions in online social Q&A communities
Lin Jia, Chen Lin, Yiran Qin, Xiaowen Pan, Zhongyun ZhouWith the rapid development of paid online social question and answer (Q&A) communities, monetary social functions have been introduced and have potential benefits for both…
Workplace loneliness, ego depletion and cyberloafing: can leader problem-focused interpersonal emotion management help?
Hongling Yang, Zhibin Lin, Xiao Chen, Jian PengThis study aims to explore whether and how workplace loneliness leads to cyberloafing and the role of leader problem-focused interpersonal emotion management in buffering…
Users' subsequent innovation after organizational adoption: evidence from an online game user innovation community
Weimo Li, Yaobin Lu, Jifeng Ma, Bin WangIn online user innovation communities (UICs), firms adopt external innovations beyond their internal resources and capabilities. However, little is known about the…
Understanding the determinants of the intention to innovate with open government data among potential commercial innovators: a risk perspective
Zhenbin Yang, Sangwook Ha, Atreyi Kankanhalli, Sungyong UmThis study aims to examine factors influencing potential commercial innovators' intention to innovate with open government data (OGD) via a risk perspective.
SNS use reduction: a two-facet privacy concern perspective
Joana Neves, Ofir Turel, Tiago OliveiraWhile social networking sites (SNS) have many positive aspects, they can have several adverse outcomes, among which privacy violations are a vital concern. The authors…
Excessive use of personal social media at work: antecedents and outcomes from dual-system and person-environment fit perspectives
Lingling Yu, Ying Chen, Shanshan Zhang, Bao Dai, Suqin LiaoThis study aims to investigate the antecedents and outcomes of excessive use of personal social media at work. The prevalence of personal social media in the work…
The impact of context clues on online review helpfulness
Morteza Namvar, Alton Y.K. ChuaThis paper seeks to propose and empirically validate a conceptual model on the antecedents of review helpfulness comprising three constructs, namely, valence…
Unveiling the dark side in smartphone addiction: mediation of strain and moderation of hedonic use on well-being
Murad Moqbel, Saggi Nevo, Fiona Fui-Hoon NahThe research purpose is to investigate the mediating and moderating relationships between smartphone addiction and well-being (i.e. health-related quality of life).
Staying, switching, and multiplatforming of user-generated content activities: a 12-year panel study
Lei Hou, Lu Guan, Yixin Zhou, Anqi Shen, Wei Wang, Ang Luo, Heng Lu, Jonathan J.H. ZhuUser-generated content (UGC) refers to semantic and behavioral traces created by users on various social media platforms. While several waves of platforms have come and…
Lender retention of online prosocial lending: a self-determination perspective
Xi Zhang, Yihang Cheng, Juan Liu, Hongke Zhao, Dongming Xu, Yulong LiProsocial lending in online crowdfunding has flourished in recent years, and it has become a new way to fundraise for philanthropy. However, there is almost a 70% user…
The larger, the fitter, the better: clans' evolution, social capital and effectiveness
Yiqi Li, Nathan Bartley, Jingyi Sun, Dmitri WilliamsTeam social capital (TSC) has been attracting increasing research attention aiming to explore team effectiveness through within- and cross-team resource conduits. This…
Home-based workouts in the era of COVID-19 pandemic: the influence of Fitness YouTubers' attributes on intentions to exercise
Hyung-Min Kim, Minseong Kim, Inje ChoHome-based workouts via fitness YouTube channels have become more popular during the pandemic era. However, few studies have examined the role of social media personae…
Social media marketing system: conceptualization, scale development and validation
Concepción Varela-Neira, Yogesh K. Dwivedi, Zaira Camoiras-RodriguezUnderstanding what organizational factors enable a successful social media presence is a relevant issue for academics and practicing managers. The purpose of this…
Stumble on information or misinformation? Examining the interplay of incidental news exposure, narcissism, and new media literacy in misinformation engagement
Xizhu Xiao, Yan SuIn the current media landscape where misinformation circulation becomes a primary threat to public health and society's intellectual well-being, incidental news exposure's…
Grace, place and space: fostering employee technological innovation in the new normal
James Burleson, Bruce E. Greenbaum, Jason Bennett ThatcherThe ongoing shift to telework has brought about tremendous opportunities for employees to reimagine their use of technology. Opportunities abound for both discovering new…
“Unus pro omnibus, omnes pro uno”: understanding unauthorised file sharing in online communities from a public goods contribution perspective
Xiuyan Shao, Hemin Jiang, Mikko Siponen, Cong Cao, Xiaohua HuangUnauthorised file sharing (UFS) in online communities (OCs) is a major intellectual property concern. Researchers have traditionally viewed UFS as digital piracy and have…
Reactivity in measuring sensitive online behavior
Florian Keusch, Ruben Bach, Alexandru CernatDigital trace data provide new opportunities to study how individuals act and interact with others online. One advantage of this type of data is that it measures behavior…
Shocks and IS user behavior: a taxonomy and future research directions
Marco Meier, Christian Maier, Jason Bennett Thatcher, Tim WeitzelJarring events, be they global crises such as COVID-19 or technological events such as the Cambridge Analytica data incident, have bullwhip effects on billions of people's…
Unraveling hybrid exchange: virtual tipping on live-streaming platforms
John Peikang Sun, Karen V. Fernandez, Catherine Frethey-BenthamThe purpose of this research is to explore the nature of virtual tipping in live game streaming from the perspective of tippers.
Trust in sharing accommodation sector: an institution-based trust perspective
Jialing Zhao, Hongwei Wang, Ying Zhang, Yuxin HuangThe hosts' third-party certifications in the sharing accommodation platforms have largely overlooked how the provision of such certification information could facilitate…
Exploring sentiment divergence on migrant workers through the lens of Sina Weibo
Qilan Li, Zhiya Zuo, Yang Zhang, Xi WangSince the opening of China (aka, reform and opening-up), a great number of rural residents have migrated to large cities in the past 40 years. Such a one-way population…
A meta-analysis of the factors associated with s-commerce intention: Hofstede's cultural dimensions as moderators
Yassine Jadil, Anand Jeyaraj, Yogesh K. Dwivedi, Nripendra P. Rana, Prianka SarkerIn recent years, the proliferation of social commerce (s-commerce) has attracted many researchers to investigate the drivers of individuals' intentions. However, the…
Open innovation starts from home: the potentials of enterprise social media (ESM) in nurturing employee innovation
Kaveh Abhari, Mahsa Zarei, Mikay Parsons, Pamela EstellEnterprise social media (ESM) applications offer new opportunities for organizations to mobilize employees for open innovation, by promoting innovation beyond traditional…
How TikTok leads users to flow experience: investigating the effects of technology affordances with user experience level and video length as moderators
Hongying Zhao, Christian WagnerAlthough the short-video-based application TikTok and its AI-enhanced technology have achieved enormous success and reshaped the user experience, few studies have focused…
Effect of crowdsourcing work characteristics on perceived work effort in competitive crowdsourcing markets
Ying Liu, Yongmei Liu, Bo Sophia XiaoThis study explored whether crowdsourcing work characteristics are associated with perceived work effort in competitive crowdsourcing markets. The study also investigated…
Evaluating e-commerce website qualities: personality traits as triggers
Fan-Chen Tseng, Tzu-Ling Huang, T. C. E. Cheng, Ching-I TengThe five-factor model (FFM), a popular personality typology that identifies five key personality traits, has been used to predict use intention in various e-commerce…
Signaling innovativeness in crowdfunding entrepreneurial narratives: the moderating roles of entrepreneurial passion and social endorsement
Baozhou Lu, Tailai Xu, Ziqi WangThe purpose of this study is to investigate the effects of the innovativeness-related language of crowdfunding pitches on funding outcomes under different boundary…
Does gender really matter? Exploring determinants behind consumers' intention to use contactless fitness services during the COVID-19 pandemic: a focus on health and fitness apps
Yonghan Zhu, Rui Wang, Rongcan Zeng, Chengyan PuThis research created a theoretical framework based on theory of consumption values (TCV) and theory of perceived risk (TPR) to investigate the determinant factors behind…
Communication visibility and employee voice: mediating role of feedback-seeking
Manting DengOrganizations have widely adopted enterprise social media (ESM) to realize workplace communication visibility linked to employee knowledge management and in-role job…
How can we achieve better e-Learning success in the new normal?
Sodam Kim, Jumin Lee, Sang-Hyeak Yoon, Hee-Woong KimThis study aims to propose and validate a model for e-Learning success based on students’ experiences in the “new normal.” To achieve this goal, this study focused on…
Investigating the net benefits of contactless technologies in quick-service restaurants: the moderating roles of social interaction anxiety and language proficiency
Kyung Young Lee, Sumin Han, Soo Il Shin, Sung-Byung YangThis study aims to apply the information system success model (ISSM) to examine the relationships among actual use, use continuance intention, user satisfaction and net…
Understanding videoconference fatigue: a systematic review of dimensions, antecedents and theories
Benjamin (Benjy) J. Li, Andrew Z.H. YeeWhile videoconferencing has allowed for meetings to continue in a virtual space without the need for face-to-face interaction, there have been increasing reports of…
Re-framing the policy conversation for preventing cyberstalking
Kane Smith, Gurpreet DhillonCyberstalking is a growing threat to society, and policymakers should address it utilizing the input of constituents. For this, two key components are required: actionable…
Investigating the determinants of medical crowdfunding performance: a signaling theory perspective
Yuangao Chen, Shasha Zhou, Wangyan Jin, Shenqing ChenThis study examines the determinants of medical crowdfunding performance. Drawing on signaling theory, the authors investigate how funding-related signals (funding goal…
Exploring core knowledge in business intelligence research
Wen-Lung Shiau, Hao Chen, Zhenhao Wang, Yogesh K. DwivediAlthough knowledge based on business intelligence (BI) is crucial, few studies have explored the core of BI knowledge; this study explores this topic.
Taking the lead in misinformation-related conversations in social media networks during a mass shooting crisis
Jiyoung Lee, Brian C. Britt, Shaheen KanthawalaMisinformation (i.e. information identified as false) spreads widely and quickly on social media – a space where crowds of ordinary citizens can become leading voices …
How do nonprofit organizations (NPOs) effectively engage with the public on social media? Examining the effects of interactivity and emotion on Twitter
Yafei Zhang, Chuqing Dong, Yuan ChengThis study seeks to understand the communication factors associated with effective social media for nonprofit organizations (NPOs). Specifically, the study investigated…
I hate ads but not the advertised brands: a qualitative study on Internet users' lived experiences with YouTube ads
Snehasish Banerjee, Anjan PalThis paper aims to explore Internet users' lived experiences with video ads, both skippable and nonskippable, while watching content on YouTube.
Gender of the online influencer and follower: the differential persuasive impact of homophily, attractiveness and product-match
Pranjal Gupta, Jennifer L. Burton, Letícia Costa BarrosThe purpose of this research is to extend theoretical knowledge of key variables and their interactions that impact the persuasiveness of online influencers. The study…
Reward or punish: investigating output controls and content generation in the multi-sided platform context
Feiyan Lin, Hengqi Tian, Jing Zhao, Maomao ChiE-commerce content platforms are a typical type of multi-sided platform that combines transactions with social media platforms. To solve the managerial dilemma of…
Web of science-based virtual brand communities: a bibliometric review between 2000 and 2020
Jian Zheng, Renjing Liu, Xingju Zhong, Ru ZhangWith the continuous development of Internet technology, virtual brand communities (VBCs) have increasingly become essential fronts for enterprises and consumers to carry…
Digital influencers, social power and consumer engagement in social commerce
Panpan Wang, Qian HuangSocial commerce platforms are prevalent in the explosion of social media and e-commerce, and they enable conversations across a broad range of topics. However, their…
The role of privacy and emotion in ARBS continuing use intention
Ya Yin, Carol HsuToday, contactless businesses are becoming part of the “new normal” in daily life. Augmented reality-based services (ARBS) thus provide a mechanism for contactless…
Using augmented reality for shopping: a framework for AR induced consumer behavior, literature review and future agenda
Marc Riar, Nannan Xi, Jakob J. Korbel, Ruediger Zarnekow, Juho HamariA current technological trend, which has gained even more traction recently due to the COVID-19 pandemic, is the use of augmented reality (AR) in shopping environments. AR…
Social support acquisition in online health communities: a social capital perspective
Xuan Liu, Shan Lin, Shan Jiang, Ming Chen, Jia LiThe authors empirically examined social capital factors affecting patients' social support acquisition with the aim of providing guidance to patients seeking social support online.
The impact of individual and team professional capital on physicians’ performance in online health-care communities: a cross-level investigation
Jian-Jun Wang, Huiyuan Liu, Jiao YeOnline medical teams (OMTs) are gaining popularity as a new form of online health service to provide patients with prompt and guaranteed treatment. While the effective…
Coping strategies initiated by COVID-19-related stress, individuals' motives for social media use, and perceived stress reduction
Mikyeung BaeThis study examined whether individuals' coping strategies and their motivations for social media use act as mediators between actual COVID-19-related stress and the…
ISSN:
1066-2243Online date, start – end:
1991Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Dr Christy Cheung
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