Internet Research: Volume 32 Issue 7

How to explain AI systems to end users: a systematic literature review and research agenda

Samuli Laato, Miika Tiainen, A.K.M. Najmul Islam, Matti Mäntymäki

Inscrutable machine learning (ML) models are part of increasingly many information systems. Understanding how these models behave, and what their output is based on, is a…

Exploring the interplay between question-answering systems and communication with instructors in facilitating learning

Cheng Yi, Runge Zhu, Qi Wang

Question-answering (QA) systems are being increasingly applied in learning contexts. However, the authors’ understanding of the relationship between such tools and traditional QA…

Antecedents and consequences of the perceived usefulness of smoking cessation online health communities

Chenglong Li, Hongxiu Li, Reima Suomi

An empirical study investigated the antecedents to perceived usefulness (PU) and its consequences in the context of smoking cessation online health communities (OHCs).

Demographic factors have little effect on aesthetic perceptions of icons: a study of mobile game icons

Henrietta Jylhä, Juho Hamari

Customization by segmenting within human–computer interaction is an emerging phenomenon. Appealing graphical elements that cater to user needs are considered progressively…

Knowledge sharing in online smoking cessation communities: a social capital perspective

Chenglong Li, Hongxiu Li, Reima Suomi, Yong Liu

Although knowledge sharing in online communities has been studied for many years, little is known about the determinants for individuals' knowledge sharing in online health…

Proximal and distal antecedents of problematic information technology use in organizations

Henri Pirkkalainen, Monideepa Tarafdar, Markus Salo, Markus Makkonen

Excessive use of work-related information technology (IT) devices can lead to major performance and well-being concerns for organizations. Extant research has provided evidence of…

Investigating the impact of home-sharing on the traditional rental market

Xiuzhi Zhang, Zhijie Lin, Junghyun Maeng

The sharing economy has enjoyed rapid growth in recent years, and entered many traditional industries such as accommodation, transportation and lending. Although researchers in…

Ethical framework for IoT deployment in SMEs: individual perspective

Mikko Vermanen, Minna M. Rantanen, Ville Harkke

This study aims to investigate the ethical issues related to the internet of Things (IoT) deployment in small- and medium-sized enterprises (SMEs) from an individual employee's…

Quantifying the effects of online review content structures on hotel review helpfulness

Wenjie Fan, Yong Liu, Hongxiu Li, Virpi Kristiina Tuunainen, Yanqing Lin

Drawing on attribution theory, the current paper aims to examine the effects of review content structures on online review helpfulness, focusing on three pertinent variables…

Storytelling in online shops: the impacts on explicit and implicit user experience, brand perceptions and behavioral intention

Evmorfia Karampournioti, Klaus-Peter Wiedmann

This paper examines in detail how the use of storytelling with parallax technology can influence the user experience (UX) in online shops as well as brand- and behavior-relevant…

To track or not to track: examining perceptions of online tracking for information behavior research

Mykola Makhortykh, Aleksandra Urman, Teresa Gil-Lopez, Roberto Ulloa

This study investigates perceptions of the use of online tracking, a passive data collection method relying on the automated recording of participant actions on desktop and mobile…

How technostress and self-control of social networking sites affect academic achievement and wellbeing

Eoin Whelan, Willie Golden, Monideepa Tarafdar

Social networking sites (SNS) are heavily used by university students for personal and academic purposes. Despite their benefits, using SNS can generate stress for many people…

Fostering consumer engagement with marketer-generated content: the role of content-generating devices and content features

Qiang Yang, Hongxiu Li, Yanqing Lin, Yushi Jiang, Jiale Huo

This research explores the impacts of content-generating devices (mobile phones versus personal computers) and content features (social content and achievement content) on…

Territorial or nomadic? Geo-social determinants of location-based IT use: a study in Pokémon GO

Samuli Laato, Bastian Kordyaka, A.K.M. Najmul Islam, Konstantinos Papangelis, Juho Hamari

Location-based games (LBGs) have afforded novel information technology (IT) developments in how people interact with the physical world. Namely, LBGs have spurred a wave of…

An analysis of fear factors predicting enterprise social media use in an era of communication visibility

Ward Van Zoonen, Jeffrey W. Treem, Anu Sivunen

The benefits associated with visibility in organizations depend on employees' willingness to engage with technologies that utilize visible communication and make communication…

Design elements in immersive virtual reality: the impact of object presence on health-related outcomes

Katharina Jahn, Frederike Marie Oschinsky, Bastian Kordyaka, Alla Machulska, Tanja Joan Eiler, Armin Gruenewald, Tim Klucken, Rainer Brueck, Carl Friedrich Gethmann, Bjoern Niehaves

Immersive virtual reality (IVR) has been frequently proposed as a promising tool for learning. However, researchers have commonly implemented a plethora of design elements in…

Is voice really persuasive? The influence of modality in virtual assistant interactions and two alternative explanations

Carolin Ischen, Theo B. Araujo, Hilde A.M. Voorveld, Guda Van Noort, Edith G. Smit

Virtual assistants are increasingly used for persuasive purposes, employing the different modalities of voice and text (or a combination of the two). In this study, the authors…