Internet Research


Information and Knowledge Management

Table Of Contents: Volume 26 Issue 4

Cultural and religiosity drivers and satisfaction outcomes of consumer perceived deception in online shopping

Gomaa M. Agag, Ahmed A. El-Masry

The purpose of this paper is to develop and test a model that focuses on the cultural and religiosity drivers and satisfaction outcomes of consumer perceptions about…

The study of the antecedents of knowledge sharing behavior

Dah-Kwei Liou, Wen-Hai Chih, Chien-Yun Yuan, Chien-Yao Lin

– The purpose of this paper is to investigate how the factors from environmental level and personal level influence the knowledge sharing behavior and community participation.

Consumer devotion to a different height

Mahmud Hassan, Luis V. Casaló Ariño

Effective handling of negative word of mouth in the social media has dramatic impact on customer retention, deflects potential damage and improves profitability. Although…

Online brand community: through the eyes of Self-Determination Theory

James B Kelley, Dana L Alden

The purpose of this paper to use Self-Determination Theory (SDT) to explain the online brand community (OBC) identity internalization process through brand website…

Nurturing user creative performance in social media networks

Ya-Ling Wu, Eldon Y. Li, Wei-Lun Chang

Creative performance relies on the capability of developing and presenting an original concept or idea, and the collaborative production of creative content which enhances…

Online consumers’ reactions to price decreases: Amazon’s Kindle 2 case

Kyung Young Lee, Ying Jin, Cheul Rhee, Sung-Byung Yang

The purpose of this paper is to investigate how consumers respond to price changes by analyzing online product reviews (OPRs) posted on a product (Amazon’s Kindle 2), and…

Ready for e-electioneering? Empirical evidence from Pakistani political parties’ websites

Mirza Muhammad Naseer, Khalid Mahmood

– The purpose of this paper is to explore the use of political party websites for e-electioneering and their impact on the outcome of the elections.

Understanding relationship benefits from harmonious brand community on social media

Mingli Zhang, Nuan Luo

Brand communities have been labeled as a social aggregation of brand fans and businesses. Yet, limited research has examined customers’ perceived relationship benefits in…

Social capital on mobile SNS addiction

Shuiqing Yang, Yuan Liu, June Wei

Social capital has been identified as a valuable resource that can lead to various positive outcomes of social activities in both online and offline communities. The…

The privacy dyad

May O. Lwin, Jochen Wirtz, Andrea J. S. Stanaland

The purpose of this paper is to investigate how the business communication-related variables of reputation, communication quality and information sensitivity are mediated…

Is a most helpful eWOM review really helpful? The impact of conflicting aggregate valence and consumer’s goals on product attitude

Inés López-López, José Francisco Parra

The purpose of this paper is to analyze the effect of signaling a review as the most helpful review according to other users’ votes on product attitude. Thus, the first…



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  • Dr Christy M. K. Cheung