Internet Research


Information and Knowledge Management

Table Of Contents: Volume 14 Issue 4

A practical evaluation of Web analytics

A. Phippen, L. Sheppard, S. Furnell

E‐commerce has resulted in organisations investing significant resources in online strategies to extend business processes on to the World Wide Web. Traditional methods of…

Franchising and the Internet: an exploratory study of franchisor Web sites

Helen Dixon, Barry Quinn

This paper explores the impact that electronic commerce is beginning to have on franchising, with the objective of discovering how franchisors are utilising their Web…

E‐volution of a supply chain: cases and best practices

Dimitris Folinas, Vicky Manthou, Marianna Sigala, Maro Vlachopoulou

Supply chain management (SCM) is an integrating philosophy to manage the total flow of materials, information and finance from supplier to ultimate customer. The goal of…

Explaining perceived performance of the World Wide Web: uncertainty and the task‐technology fit model

John D'Ambra, Concepción S. Wilson

The performance of the World Wide Web is evaluated as an information resource in a specific information domain. The theoretical framework underpinning this approach…

Internet research: privacy, ethics and alienation: an open source approach

David M. Berry

This paper examines some of the ethical problems involved in undertaking Internet research and draws on historical accounts as well as contemporary studies to offer an…



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  • Dr Christy M. K. Cheung