Internet Research


Information and Knowledge Management

Table Of Contents: Volume 21 Issue 4

Effects of virtual‐experience combinations on consumer‐related “sense of virtual community”

Ching‐Jui Keng, Hui‐Ying Ting, Ya‐Ting Chen

The aim of this study is to investigate the effects of different virtual product experiences (VPEs, interpersonal and machine) on sense of virtual community (SOVC) for…

Reviewing person's value of privacy of online social networking

Ulrike Hugl

The paper aims at a multi‐faceted review of scholarly work, analyzing the current state of empirical studies dealing with privacy and online social networking (OSN) as…

The effect of channel quality inconsistency on the association between e‐service quality and customer relationships

Chien‐Hsiang Liao, Hsiuju Rebecca Yen, Eldon Y. Li

Based on prior studies, the performance of customer relationships depends highly on the characteristics of the e‐service. However, the strength of this association can be…

Web sites for e‐electioneering in Maharashtra and Gujarat, India

Rahul Gadekar, Kiran Thakur, Peng Hwa Ang

The purpose of this exploratory study is to look at how the Internet was used by political parties and candidates during the Indian parliamentary elections of 2009.

Understanding customers' satisfaction and repurchase intentions

Yu‐Hui Fang, Chao‐Min Chiu, Eric T.G. Wang

The aim of this study is to extend DeLone and McLean's IS success model by introducing justice – fair treatments received from the exchanging party – and trust into a…



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  • Dr Christy M. K. Cheung