Internet Research: Volume 32 Issue 1

The grey areas of Internet use: secret affairs in cyberspace and religiosity

Wilson Weixun Li, Alvin Chung Man Leung, Wei T. Yue

The anonymity of the Internet supports an increasing number of deviant behaviors such as secret affairs. This paper aims to investigate whether religiosity has a negative…

Laziness as an explanation for the privacy paradox: a longitudinal empirical investigation

Jakob Wirth, Christian Maier, Sven Laumer, Tim Weitzel

“Smart devices think you're “too lazy” to opt out of privacy defaults” was the headline of a recent news report indicating that individuals might be too lazy to stop disclosing…

Cyberloafing and cyberslacking in the workplace: systematic literature review of past achievements and future promises

Anushree Tandon, Puneet Kaur, Namita Ruparel, Jamid Ul Islam, Amandeep Dhir

Scholars are increasingly focusing on the adverse effects of digitization on human lives in personal and professional contexts. Cyberloafing is one such effect and…

Lift the veil of rumors: the impact of the characteristics of information sources on the effectiveness of rumors spreading

Lu (Monroe) Meng, Tongmao Li, Xin Huang, Shaobo (Kevin) Li

This paper aims to investigate the impacts of rumors' information characteristics on people's believing and spreading of rumors online.

Charting consumers' continued social commerce intention

Xi Hu, Zhenjiao Chen, Robert M. Davison, Yaqin Liu

This study aims to investigate the factors influencing consumers' continued social commerce (s-commerce) intention and its underlying mechanism.

Privacy helplessness on social media: its constituents, antecedents and consequences

Hichang Cho

Many internet users exhibit signs of privacy helplessness and entirely give up online privacy management. However, we know little about what privacy helplessness is, when users…

The transition from novice to serial crowdfunders: behavioral antecedents and well-being drivers

Kalanit Efrat, Andreas Wald, Shaked Gilboa

Serial crowdfunders are vital to the advancement of crowdfunding, either by launching subsequent campaigns or by mentoring novice (first-time) crowdfunders. However, research on…

Positive effects of negative reviews: an eye-tracking perspective

Jing Luan, Jie Xiao, Pengfei Tang, Meng Li

A counterintuitive finding of existing research is that negative reviews can produce positive effects; for example, they can increase purchase likelihood and sales by increasing…

Exploring the influence of doctor–patient social ties and knowledge ties on patient selection

Shuqing Chen, Xitong Guo, Tianshi Wu, Xiaofeng Ju

With the advent of the Digital 2.0 era, online doctor–patient (D–P) interaction has become increasingly popular. However, due to the fact that doctors use their fragmented time to…

Challenges of customer experience management in social commerce: an application of social network analysis

Mona Jami Pour, Mahnaz Hosseinzadeh, Narjes Sadat Mansouri

As social media applications have turned into popular platforms for interacting with customers, creation of a consistent customer experience in social commerce has attracted the…

Which social media posts generate the most buzz? Evidence from WeChat

Jie She, Tao Zhang, Qun Chen, Jianzhang Zhang, Weiguo Fan, Hongwei Wang, Qingqing Chang

Following the hierarchy-of-effects model, this study aims to propose a two-step process framework to investigate social media post efficacy via attraction and likes.

Managing trolling in online communities: an organizational perspective

Denitsa Dineva, Jan Breitsohl

The literature lacks knowledge on how organizations can manage trolling behaviors in online communities. Extant studies tend to either focus on user responses to trolling…

Teens' privacy management on video-sharing social media: the roles of perceived privacy risk and parental mediation

Hyunjin Kang, Wonsun Shin, Junru Huang

This study investigates how different parental mediation strategies (active versus restrictive) and teen Douyin users' privacy risk perceptions are associated with their privacy…

How do interpersonal interaction factors affect buyers' purchase intention in live stream shopping? The mediating effects of swift guanxi

Hongquan Chen, Shuhua Zhang, Bingjia Shao, Wei Gao, Yujin Xu

The purpose of this paper is to investigate the impact of buyer-seller interpersonal interactions on the purchase intention of buyers, incorporating swift guanxi as a mediator.

Exploring incivility and moral foundations toward Asians in English-speaking tweets in hate crime-reporting cities during the COVID-19 pandemic

Bumsoo Kim, Eric Cooks, Seong-Kyu Kim

This study aims to explore the extent to which Twitter users engaged in uncivil and morally questionable expressions in their comments about specific Asian countries and citizens…

Fake news on Facebook: examining the impact of heuristic cues on perceived credibility and sharing intention

Khudejah Ali, Cong Li, Khawaja Zain-ul-abdin, Muhammad Adeel Zaffar

As the epidemic of online fake news is causing major concerns in contexts such as politics and public health, the current study aimed to elucidate the effect of certain “heuristic…