This notice explains how information about you is used. Emerald Publishing Limited (Emerald) is committed to protecting your personal information.
In this notice, references to ‘we’ or ‘us’ means Emerald and our group companies from time to time. More information about our group companies can be found on the Emerald Group website. References to ‘you’ means anyone using our websites, products or services whose personal data, contact details or other information is provided to us.
Information that we gather about you may include your name, address, telephone number, email address, IP address and any other unique means of identification or bespoke data shared with us (including but not limited to organization, role, affiliations, department, education and skills, sector or industry, financial and pay details, geographic location, social media accounts, preferences or purchase history) and your online behaviours and interactions with our websites or products.
We may also obtain information about you from third parties, such as your employer, our group companies, service providers and agents.
We gather information directly from you and also via our websites and other technical systems. These may include, for example, our:
- computer networks and connections
- communications systems
- authentication methods, including single sign on and username/password credentials
- tracking technologies (such as click through links, cookies and web beacons)
- email and instant messaging systems
- intranet and internet facilities
- telephones, voicemail, mobile phone records
- other hardware and software owned, used or provided by or on behalf of us and our group companies.
When you use our website we may gather information about you through Internet access logs, cookies and other technical means.
‘Cookies’ are text files placed on your computer to collect internet log information and user behaviour information. These are used to track website usage, monitor website activity and for other data processing reasons set out below. A cookie does not contain information that allows us to identify an individual user.
Some of the cookies we use are essential for parts of the site to operate and have already been set. You may delete and block all cookies from this site, but parts of the site will not work.
To find out more about the cookies we use and how to delete them you can visit the help page for your specific browser as below:
If you need any further detail, please contact email@example.com
We may process your personal data for our legitimate business purposes (or those of our group companies), such as:
- delivery of services
- to enhance, modify, personalize or otherwise improve our services for the benefit of our customers including reporting on usage trends
- to enhance the security of our network and information systems
- to better understand how people interact with our websites or products
- improving the effectiveness of promotional campaigns and advertising
- to comply with legal or regulatory obligations and good practice
- to contact existing customers or individuals that have shown an interest in our products or services.
- We always carefully consider your interests and your personal data rights before doing this. If you have any concerns about us processing your personal data for these reasons, you have the right to object. If you wish to do so, please contact firstname.lastname@example.org.
In other circumstances, such as for marketing activities, we will only process personal data where you have provided your consent for us to do so. You can withdraw this consent at any time and if you wish to do so please contact us at email@example.com, or, if you are have a profile with us, by visiting your personal profile page.
Please contact firstname.lastname@example.org if:
- you would like to correct or request information that we hold relating to you;
- to object to our processing of your personal data;
- to update your consents (if you have a profile, you can update your consents by visiting your personal profile page).
When making your choices, please bear in mind that they may affect your use and enjoyment of our services and products.
If you have any concerns about the way that we process your personal data please contact us. You also have the right to lodge a complaint with the Information Commissioner’s Office.
We do not knowingly collect personal data relating to children under the age of 16. If you are a parent or guardian of a child under the age of 16 and think that we may have information relating to that child, please contact us at email@example.com.
We will ask you to prove your relationship to the child, but if you do so you may (subject to applicable law) request access to and deletion of that child’s personal data.
Changes may be necessary to this notice to reflect legal or data processing developments.
Any significantly different use of your data will be communicated to you. As explained above, you can amend your consents or raise an objection to our processing of data at any time.
Questions, comments and complaints
If you have any questions, comments or complaints regarding this notice, please contact our customer support team at:
Emerald Publishing Limited,
Tel: +44 (0) 1274 777700
Fax: +44 (0) 1274 785200
About Emerald Publishing
Emerald Publishing was founded in 1967 to champion new ideas that would advance the research and practice of business and management. Today, we continue to nurture fresh thinking in applied fields where we feel we can make a real difference, now also including health and social care, education and engineering.
Emerald manages a portfolio of nearly 300 journals, more than 2,500 books and over 1,500 teaching cases. Emerald Publishing is part of Emerald Group.
Improving the Emerald customer offering
Improving the experience for all customers globally is a priority for Emerald. As a result we have provided a new web platform, improved rankings and plan for increases in yearly article growth and these are just the start of a journey we have undertaken to enhance the customer experience with Emerald.
Supporting education and research
Emerald is a member of the Globally Responsible Leadership Initiative (GRLI), and actively supports research and education worldwide with a number of awards and research grants. View a list of awards.
Partnerships and collaborations
Emerald works in close collaboration with a number of academic and corporate organizations and associations worldwide, including: the Association to Advance Collegiate Schools of Business (AACSB), the Academy of Management, the International Federation of Library Associations (IFLA), the American Library Association (ALA), the European Foundation for Management Development (EFMD), CEEMAN (Central and East European Management Development Association), amongst others.
Emerald Publishing Limited, registered in England with company number 03080506 and registered office Howard House, Wagon Lane, Bingley, West Yorkshire, BD16 1WA
Emerald text and data mining policy
Emerald believes that a right to read is a right to mine, and supports researchers’ rights to be able to text and data mine content that they have legal access to.
Authorised users at subscribing institutions have our permission to mine journal content they have legal access to for non-commercial purposes, subject to the terms of our subscription agreements. The outputs of any TDM activities should bear the appropriate attribution of the original Emerald content where possible.
To allow Emerald to manage server capacity, we would ask that you notify us before conducting any TDM activities on www.emerald.com/insight. This will allow us to enable you to complete your activity without technical obstacles and to maintain access for all Emerald users.
If you have any questions about this policy, or wish to notify us of your planned TDM activity, please contact us at firstname.lastname@example.org
As a publisher in scholarly research, higher education and professional development, we recognise the roles of both librarian and publisher as custodian of scholarly content, and are committed to the preservation of the scholarship in its research for generations to come.
With this in mind, our journal and e-book content is continually archived and preserved in the following schemes:
These schemes allow libraries to activate perpetual access rights when needed and offer assurance to libraries and publishers that their shared investments are protected and preserved for the future.
We are a global publisher linking research and practice to the benefit of society. We procure goods and services from suppliers across the world.
We are committed to acting ethically and with integrity in all of our business relationships. This includes ensuring that there is no slavery, servitude, forced or compulsory human labour, abuse of power over vulnerable individuals, human trafficking or any other form of exploitation in any part of our business or in our supply chain.
We expect our suppliers to have a willingness to share our values. This code of conduct has been created to set out the values and principles that underpin all of our work. It is applicable to all of our suppliers and sets out the standards that we expect them to comply with.
As a minimum, we expect our suppliers to meet the following requirements:
- Compliance with applicable laws and regulations.
- Paying fair wages in line with the norms for the industry and market and not requiring anyone to work excessive hours, particularly where this might impact personal health and safety.
- Treating those who work for or on behalf of the business with dignity and respect, promoting a safe environment free from discrimination, harassment and victimisation.
- Opposing illegal or inhumane labour practices, including the use of forced or child labour, modern slavery or human trafficking.
- Maintaining an ethical concerns policy (procedures that staff may adopt in the event they suspect an instance of unethical behaviour, including slavery and human trafficking).
- Monitoring supply chains for compliance with the above requirements.
By contracting with us, our suppliers agree to adhere to this code of conduct. As part of our commitment to act ethically and with integrity, we ask our suppliers to demonstrate that they work in the ways required by this code of conduct from time to time.