Internet Research: Volume 24 Issue 5

The measurement and dimensionality of e-learning blog satisfaction: Two-stage development and validation

Yi-Shun Wang, Ci-Rong Li, Hsin-Hui Lin, Ying-Wei Shih

– The purpose of this paper is to develop and validate a multi-dimensional instrument to measure e-learning blog satisfaction (ELBS).

How fundamental and supplemental interactions affect users’ knowledge sharing in virtual communities? A social cognitive perspective

Junjie Zhou, Meiyun Zuo, Yan Yu, Wen Chai

The purpose of this paper is to investigate the effects of the environment of a virtual community (users’ interactions inside and outside of a community which are defined as the…

Enthusiastically consuming organic food : An analysis of the online organic food purchasing behaviors of consumers with different food-related lifestyles

Austin Rong-Da Liang

The purpose of this paper is to integrate food-related lifestyle (FRL) approaches and perspectives from the theory of planned behavior (TPB) to investigate the profiles of…

Effects of complaint behaviour and service recovery satisfaction on consumer intentions to repurchase on the internet

Tammo H.A. Bijmolt, Eelko K.R.E. Huizingh, Adriana Krawczyk

– The purpose of this paper is to investigate the impact of complaint behaviour and service recovery satisfaction on consumer intentions to repurchase through internet channels.

Virality over YouTube: an empirical analysis

Gohar Feroz Khan, Sokha Vong

– The purpose of this paper is to seek reasons for some videos going viral over YouTube (a type of social media platform).

Tweet or “re-tweet”? An experiment of message strategy and interactivity on Twitter

Zongchao Li, Cong Li

Although a large number of prior studies have discussed the impact of using social media to organizations, the existing literature has not yet provided a clear guidance on what…

Exploring the relationship between intentional and behavioral loyalty in the context of e-tailing

Yi-Wen Liao, Yi-Shun Wang, Ching-Hsuan Yeh

The purpose of this paper is to understand what drives customers’ behavioral loyalty and explore the relationship between intentional and behavioral loyalty in the context of…