International Journal of Retail & Distribution Management
Issue(s) available: 366 – From Volume: 18 Issue: 1, to Volume: 51 Issue: 13
Volume 51
Volume 50
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Issue 12 2022
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Issue 11 2022
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Issue 10 2022
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Issue 8/9 2022 Building Resilience in Retail for the Post-COVID World - Marketing & Operations Perspectives
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Issue 7 2022
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Issue 6 2022
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Issue 5 2022
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Issue 4 2022
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Issue 2 2022 Developing customer value across contemporary retail channels. New insights and future directions
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Issue 1 2022
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How brick-and-mortar retailers and grocery delivery platforms influence purchase intention?
Yunyun Zhao, Xiaoyu Zhao, Yanzhe LiuConsumers worldwide are increasingly ordering groceries from grocery delivery platforms (GDPs). This study aimed to explore the role of brick-and-mortar (B&M) retailers and GDPs…
Intention of mix-mode consumer shopping service adoption: a case in the retailing context
Özge Düzenli, Burcu FelekoğluThis study aims to investigate the intention of adopting a technological service innovation that is a mix-mode consumer shopping service in the retailing context.
Satellite imagery and machine learning for channel member selection
Vinicius Andrade Brei, Nicole Rech, Burçin Bozkaya, Selim Balcisoy, Alex Paul Pentland, Carla Freitas Silveira NettoThis study aims to propose a new method to predict retail store performance using publicly available satellite imagery data and machine learning (ML) algorithms. The goal is to…
What claims best convey the quality of retailers' standard private label products?
Didier Louis, Cindy Lombart, Cindy G. Grappe, Fabien Durif, Charton-Vachet Florence, Olga UntilovConsumers consider retailers' standard private labels (PLs) as relevant choices, compared to national brands (NBs), and their demand for private label products has increased…
Showrooming: a retrospective and prospective review using the SPAR-4-SLR methodological framework
Neha Sharma, Amit Sharma, Nirankush Dutta, Pankaj PriyaThis article undertakes a literature review on showrooming, offering an exhaustive overview of research publications and future research objectives that will contribute to…
Exploring channel switching in the aftermath of the Covid-19 pandemic: Are shoppers all driven by the same motivations?
Francesca De Canio, Maria Fuentes-Blasco, Elisa MartinelliThe pandemic impacted consumers' shopping processes, leading them to approach the online channel for grocery shopping for the first time. The paper contributes to the retailing…
Online impulse buying and cognitive appraisal theory: two countries comparison
Ivana Kursan Milaković, Asad AhmadWith the rapid growth of the Internet and the wide acceptance of e-commerce, online impulse buying is rising; however, the consumer motivation to buy impulsively within the…
When manufacturer brands did not support retailer brand images
Patrick Roßmann, Michael Schade, Christoph Klaus BurmannTo further improve the branding strategies between single-brand-retailers and multi-brand-retailers, the paper investigates the influence of multiple manufacturer brand images on…
Goal congruence and shopping motivation influence for in-store mobile app
Gauthier Casteran, François Acquatella, Vincent Jolivet, Martine Hlady-RispalRetailers can use their mobile app to send location-based advertisements to consumers in the store. Goal congruence is an important driver for this type of ad's effectiveness…
The role of artificial intelligence in improving the omnichannel customer experience
Ana Valeria Calvo, Ana Dolores Franco, Marta FrasquetThis study aims to explore the role that artificial intelligence (AI) systems could play in configuring and enhancing the omnichannel customer experience (OCE).This paper aims to…
How digital platforms affect the internationalisation of wine firms in China
Lala Hu, Marta Galli, Roberta SebastianiThe Chinese market represents an increasingly popular destination for wine firms and recent opportunities derive from the growth of e-commerce. The aim of this paper is to…
Presenting products on websites – the importance of information quality criteria for online shoppers
Sarah Amsl, Iain Watson, Christoph Teller, Steve WoodOnline shoppers make product purchase decisions based on product information shown on a retailer's website and potentially in comparison to that seen on competitors' websites…
Service-dominant logic: reframing category captainship and retailer category management
Michael Christopher Benson, Keith Glanfield, Craig Hirst, Susan WakenshawThe category captain system (CC) of retailer category management (RCM) is established, accepted, and widely adopted. The paper empirically assesses the application of this system…
Business intelligence for Industry 4.0: predictive models for retail and distribution
Zurong Chen, Jia Zhao, Chen JinTextile and contemporary apparel manufacturers are adopting and integrating cutting-edge technologies to reduce their impact on the environment and gain an advantage in the…
Predictable inventory management within dairy supply chain operations
Rosario Huerta-Soto, Edwin Ramirez-Asis, John Tarazona-Jiménez, Laura Nivin-Vargas, Roger Norabuena-Figueroa, Magna Guzman-Avalos, Carla Reyes-ReyesWith the current wave of modernization in the dairy industry, the global dairy market has seen significant shifts. Making the most of inventory planning, machine learning (ML…
Why buy used? Motivators and barriers for re-commerce luxury fashion
Karun Tangri, Hong YuThe sale of second-hand goods in the luxury fashion space continues to soar. However, existing literature on this segment is limited and the factors that draw consumers to this…
Auditing state-owned enterprise through predictive analytics and function transformation
Bo Zhou, Abu Bakkar Siddik, Zheng Guang-WenOne of the best ways to assist China is through infrastructure investment. China might become more resilient to natural calamities by pouring more money into its transport…
Deciphering factors that make a narcissistically loved salon brand
Abhigyan Sarkar, Juhi Gahlot Sarkar, Kokil Jain, Isha SharmaThis research is conducted in the context of beauty salons in India, to investigate how enhanced perceived acceptance in interpersonal relationships through consuming beauty salon…
Study on online payments and e-commerce with SOR model
Rakesh Kumar, Tilottama Singh, Sachi Nandan Mohanty, Richa Goel, Deepak Gupta, Meshal Alharbi, Rupa KhannaThe main purpose of this paper is to explain the preferences of consumers for using online payment services. This paper applies a unified theory model named…
Sustainability-oriented commerce innovation: How does it influence consumer satisfaction?
Irene Gil-Saura, Maria-Eugenia Ruiz-Molina, Antonio Marín-García, Géraldine MichelInnovation and sustainability are two key factors for retailers seeking a competitive advantage. However, the way in which the joint effect of both of these variables impacts…
Quality improvement in retail-distribution of Saudi thobe using six-sigma
Emad Hashiem AbualsauodThis research aims to enhance the operational excellence and continuous improvement of the retail supply chain in the Saudi Thobe Factory through an integrated approach of Six…
Investigating crowd logistics platform operations for local food distribution
Florian Cramer, Christian FikarShort food supply chains have the potential to facilitate the transition to more sustainable food systems. Related distribution processes, however, can be challenging for…
Retailing during the COVID-19 lifecycle: a bibliometric study
Astha Sanjeev Gupta, Jaydeep Mukherjee, Ruchi GargCOVID-19 disrupted the lives of consumers across the globe, and the retail sector has been one of the hardest hits. The impact of COVID-19 on consumers' retail choice behaviour…
Digital transformation of supply chain management in retail and e-commerce
Shuanglei GongThe purpose of studying digitization transformation of the supply chain is to understand how digital technologies and processes are changing the way supply chains operate and to…
Measuring consumer perceptions of home-delivery convenience – the case of cargo bikes
Jean-Eric Pelet, Basma Taieb, Rami AlkhudaryDespite the increasing use of home delivery (HD) in e-commerce, no studies have explicitly examined consumer perceptions of the convenience of the last-mile delivery of goods by…
The decision-making of internet recycler considering Internet-of-Things application
Syed Abdul Rehman Khan, Arsalan Zahid Piprani, Zhang YuThe primary aim of this study is to examine the decision-making process of a reverse supply chain within a cooperative-competitive environment, with a particular emphasis on the…
Analysis of legal framework solutions to protect retail consumers
Xiukun GeThis article analyses the existing retail and distribution legal framework in which Internet companies operate, focusing on data breaches and other issues of relevance to these…
Reviving the experiential store: the effect of scarcity and perceived novelty in driving word-of-mouth
Denise Pape, Waldemar ToporowskiExperiential stores offer potential for emotional brand-consumer connections and word-of-mouth (WoM) generation. Past research links the lifecycle of such stores with perceived…
Importance and conditions of effectiveness of CSR communications in franchise networks
Hanene Oueslati, Saloua Bennaghmouch-Maire, Martine Deparis, Marie-Catherine PaquierThe aim of this research work is to consider the relevance of corporate social responsibility (CSR)-related social media communication in franchise networks, with a focus on the…
Product information failures on websites and their impact on mobile shopping behaviour
Sarah Amsl, Iain Watson, Christoph Teller, Steve WoodInaccurate product information on retail websites lead to dissatisfied customers and profit losses. Yet, the effects of product information failures (PIFs) remain under-explored…
How shopping habits change with artificial intelligence: smart speakers' usage intention
Simone AiolfiThe research aims to understand how smart speakers are perceived by their actual and potential users, their attitude towards smart speakers and consequently their intention to use…
Hygiene theater: an important risk reduction signal for the future of retailing
Megan Phillips, Jessica VredenburgHygiene theater is a new phenomenon that has emerged from the ongoing Coronavirus (Covid-19) global pandemic. The authors propose and test the concept of hygiene theater  
Aspects driving customers' intention to use automated purchasing processes
Jan-Lukas Selter, Anne Fota, Katja Wagner, Hanna Schramm-KleinSmart devices like fully automated smart refrigerators can simplify customers' shopping processes. However, despite the advantages, such as saving time and effort, these devices…
ISSN:
0959-0552Renamed from:
Retail and Distribution ManagementOnline date, start – end:
1990Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Neil Towers
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