Table of contents
The variables influencing consumer information search strategies: Christmas shopping in Lebanon
Mehmet Haluk KöksalThe purpose of the study is to examine the personal, situational and socio‐demographic factors influencing consumer information search strategies whilst Christmas shopping in a…
Exploring effects of online shopping experiences on browser satisfaction and e‐tail performance
Iryna Pentina, Aliaksandr Amialchuk, David George TaylorThe purpose of this paper is to empirically identify categories of online shopping experiences and web site functions facilitating these experiences, and to test the effect of…
Measuring service quality in retail loyalty programmes (LPSQual): Implications for retailers' retention strategies
Nor Asiah Omar, Rosidah MusaThis research aims to empirically develop a reliable and valid scale for measuring the service quality of retail loyalty programmes (loyalty programme service quality (LPSQual)…
Mature consumers' selection of apparel and footwear brands and department stores
George P. Moschis, Jodie L. Ferguson, Meng ZhuThis study seeks to examine mature consumers' motives in the selection of apparel and footwear brands and reasons for patronizing department stores. Differences in brand‐choice…

ISSN:
0959-0552e-ISSN:
1758-6690ISSN-L:
0959-0552Renamed from:
Retail and Distribution ManagementOnline date, start – end:
1990Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Neil Towers