International Journal of Retail & Distribution Management: Volume 50 Issue 4

Does environmental corporate social responsibility increase consumer loyalty?

Delphine Godefroit-Winkel, Marie Schill, Fatou Diop-Sall

This study identifies the impact of supermarket environmental corporate social responsibility (ECSR) on consumers’ loyalty towards their supermarket. Based on the…

Adoption of online streaming services: moderating role of personality traits

Kedar Bhatt

The purpose of this paper is to study the adoption of online streaming services from the technology acceptance perspective. A conceptual model incorporating personality traits…

Consumer values in the Brazilian market for ethical cosmetics

Paola Graciano, Aline Cafruni Gularte, Fernando Henrique Lermen, Marcia Dutra de Barcellos

The purpose of this paper is to identify the personal values of consumers of ethical cosmetics in Brazil, using the resulting personality types to segment consumers for the…

The influence of perceived risks on millennials' intention to use m-payment for mobile shopping in Bangkok

Bing Zhu, Wanwisa Charoennan, Henzel Embalzado

Booming mobile shopping has resulted in an increase use of m-payment. Although m-payment is still in its infancy in Thailand, it has started to affect the daily lives of Thai…

Augmented reality in retail: a systematic review of research foci and future research agenda

Ruofei Chen, Patsy Perry, Rosy Boardman, Helen McCormick

This paper synthesises peer-reviewed published journal articles on augmented reality in retail settings to ascertain the current foci of academic research in this nascent area and…

Exploring consumer loyalty towards brands of safe vegetables in Vietnam

Hai Minh Ngo, Ran Liu, Seifeddine Ben Taieb, Masahiro Moritaka, Susumu Fukuda

Expanding the market share of safe food through a modern retail system has faced a lot of difficulties in Vietnam. Thus, a further understanding of consumer behaviour and loyalty…

Augmented reality in online retailing: a systematic review and research agenda

Harish Kumar

Augmented reality (AR) has received massive attention in online retail. Therefore, the paper aims to review the state-of-the-art literature on AR in online retailing, by…