International Journal of Retail & Distribution Management: Volume 44 Issue 1

Subjects:

Table of contents

Cognitive, affective and behavioural responses in mall experience: A qualitative approach

Laura Lucia-Palacios, Raúl Pérez-López, Yolanda Polo-Redondo

– The purpose of this paper is to identify specific cognitive and affective responses in mall experience, as well as their antecedents, moderators and behavioural outcomes.

3533

The role of salespeople in developing life insurance customer loyalty

Tsu-Wei Yu, Lu-Ming Tseng

– The purpose of this paper is to closely investigate the antecedents affecting relationship quality and its consequences between life insurers and their customers.

2920

Exploring logistics-related environmental sustainability in large retailers

Maria Björklund, Helena Forslund, Maria Persdotter Isaksson

The purpose of this paper is to explore and illustrate ways in which the world’s largest retailers describe their logistics-related environmental considerations, their…

3465

Benefits and risks associated with time choice of innovating in retail settings

Eleonora Pantano

The innovation success requires a deep understanding of risks and benefits of the process, as well as of the best moment for innovating. The purpose of this paper is to explore…

2775

The effectiveness of power-dependence management in retailing

Katsuyoshi Takashima, Changju Kim

The purpose of this paper is to investigate retailers’ power-dependence management through the lens of supply chain diversification, and explore how it is linked to their logistic…

1273

The cross-shopping behaviour: patterns of store format mobility in the apparel sector

Beatrice Luceri, Sabrina Latusi

The study investigates the cross-format shopping behaviour in the apparel sector. The purpose of this paper is to relate the number of store formats patronized to a set of…

1245
Cover of International Journal of Retail & Distribution Management

ISSN:

0959-0552

Online date, start – end:

1990

Copyright Holder:

Emerald Publishing Limited

Open Access:

hybrid

Editor:

  • Prof Neil Towers