International Journal of Retail & Distribution Management: Volume 31 Issue 6

Student perceptions of retailing as a destination career

Adelina Broadbridge

Reports on the results of a questionnaire survey into the perceptions of retailing as a destination career. While some students are attracted to the industry, overall a neutral or…

Cause‐related marketing: how generation Y responds

Yanli Cui, Elizabeth S. Trent, Pauline M. Sullivan, Grace N. Matiru

Generation Y, children born to baby‐boomers, is widely considered to be the next big generation. Businesses are therefore struggling to find ways to capture a piece of this…

“Not in my neighborhood”: resistance to chain drug‐stores

Marilyn Lavin

The present paper compares the protests that CVS, a leading chain retailer, experienced as it attempted to establish a new drug‐store on the Upper West Side of New York City’s…

Kiosks in retailing: the quiet revolution

Jennifer Rowley, Frances Slack

Kiosks have the potential to be a significant application of information technology in retailing, information provision and service delivery. This article discusses and analyses…

Using ZMET to explore barriers to the adoption of 3G mobile banking services

Morna S.Y. Lee, Peter J. McGoldrick, Kathleen A. Keeling, Joanne Doherty

Telecommunications companies world‐wide are developing 3G mobile phones and applications. In the UK, mobile banking is considered to be one of the most value‐added and important…