International Journal of Retail & Distribution Management: Volume 27 Issue 2

Viewpoint: E‐commerce strengthens suppliers’ position

Peter Loughlin

Discusses the relationship between supermarkets and their suppliers and whether electronic commerce will alter this relationship. The use of the Internet allows supermarkets to…

Differentiation by design: the importance of design in retailer repositioning and differentiation

Stephen A. Doyle, Adelina Broadbridge

The importance of design as a composite in the strategic mix is often undervalued or ignored by retailers, yet it may present a significant competitive tool by which…

Restructuring the small‐scale retail sector in Singapore

Loo Lee Sim

Focuses on the small‐scale retail sector in Singapore. After reviewing the literature on small‐scale retailing, it discusses the measures undertaken by governments in European…

Ethical perceptions of South African retailers: management and sales personnel

Russell Abratt, Michael Bendixen, Karen Drop

Reports on the ethical beliefs of retail salespeople, managers and executives in South Africa. Little is known about the ethical perceptions of retailers despite the fact that…