Table of contents
Retail employment and disability
Peter Jones, Ruth A. SchmidtThe Disability Discrimination Act 1995 introduced a range of staged measures designed to end discrimination facing people with disabilities, including statutory rights in the…
Job share: can this work in management?
Claire TineyThis article looks at the retail industry's obligation to provide late opening hours, seven days a week and, in some instances, 24/7. Assesses the affects on employees’ working…
A review of a multiple retailer's labour turnover
James HendrieThere has been much research carried out into the topic of labour turnover over many years. Staff who are satisfied are more likely to stay working for a business. Research has…
Gendered retailing: a study of customer perceptions of front‐line staff in the DIY sector
Carley FosterThis paper reports findings from a small scale study exploring the role gender plays in the interactions between customers and front‐line staff in DIY retailing. Drawing on…

ISSN:
0959-0552e-ISSN:
1758-6690ISSN-L:
0959-0552Renamed from:
Retail and Distribution ManagementOnline date, start – end:
1990Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Neil Towers