International Journal of Retail & Distribution Management: Volume 44 Issue 5


Table of contents

Sustainability service in-store: Service work and the promotion of sustainable consumption

Christian Fuentes, Cecilia Fredriksson

The purpose of this paper is to explore, illustrate, and conceptualize how sustainability service is performed and the role it plays in the promotion of sustainable…


Reducing the intention-to-behaviour gap for locally produced foods purchasing: The role of store, trust, and price

Jeffrey M. Campbell, Ann E. Fairhurst

The study regarding retail grocery considers the mediating effect of store atmospheric responsiveness (SAR) on the relationship of purchase intentions (PI) and extent of…


Consumers’ evaluations of fitting rooms in retail clothing stores

Nur Ayalp, Kemal Yildirim, Müge Bozdayi, Kubulay Cagatay

The purpose of this paper is to ascertain the effect of age, gender and educational level on customer evaluations of the design characteristics of fitting rooms/dressing…


An integrated model of self-service technology (SST) usage in a retail context

Nathalie T. M. Demoulin, Souad Djelassi

The purpose of this paper is to propose and test a comprehensive model that captures individual, system and situational drivers of customers’ intention to use and actual…


Facebook and sustainable development: a case study of a French supermarket chain

Linda Gonzalez-Lafaysse, Catherine Lapassouse-Madrid

Over the past decade climate change has become an inescapable aspect of social responsibility for the major retail chains who have sought to incorporate the environmental…

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  • Prof Neil Towers