Table of contents
Retail Insights ‐ Autumn 1997
David PollittQuality management has come a long way since the obsession with total quality management of the 1980s. Industry leaders and “management thinkers” have increasingly focused on…
138
ISSN:
0959-0552Renamed from:
Retail and Distribution ManagementOnline date, start – end:
1990Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Neil Towers