International Journal of Retail & Distribution Management: Volume 29 Issue 1

Subjects:

Table of contents

Logistics customer service: performance of Irish food exporters

Alan Collins, Maeve Henchion, Paul O’Reilly

Customer service in logistics, through its direct impact on a firm’s market share, its total logistics costs and ultimately its profitability, is a critical determinant of…

4983

Acquiring goods and services in lower income populations: an evaluation of consumer behaviour and preferences

Colin C. Williams, Jan Windebank

Aims to explore the behaviour and preferences of lower income populations when acquiring goods and services. Drawing on empirical evidence from several UK cities, this paper finds…

3176

The food shopping experience of older consumers in Scotland: critical incidents

Caroline Hare, David Kirk, Tim Lang

The number and proportion of older people in the UK are increasing and it has been found that this population segment is a nutritional risk group. Food choice research and health…

2710

Cost‐effectiveness in the e‐grocery business

Vesa Kämäräinen, Johanna Småros, Jan Holmström, Tomi Jaakola

In the grocery business online start‐ups, e‐grocers, have in the last few years developed new business models to challenge the traditional bricks‐and‐mortar supermarkets. However…

4463

An exploratory study on the cues that signal value to members in retail co‐operatives

Gaston LeBlanc, Nha Nguyen

Examines the concept of perceived value with data collected from 1,323 members in four retail co‐operatives. A set of six factors was found to have effect on members’ perceptions…

Cover of International Journal of Retail & Distribution Management

ISSN:

0959-0552

Online date, start – end:

1990

Copyright Holder:

Emerald Publishing Limited

Open Access:

hybrid

Editor:

  • Prof Neil Towers