International Journal of Retail & Distribution Management: Volume 45 Issue 4

Editorial

Professor Neil Towers

Understanding the metrosexual and spornosexual as a segment for retailers

Vincent Wayne Mitchell, Amar Lodhia

With retailers selling products to and even opening stores for metrosexuals, they are now well recognised in many western countries; however, market sizing, measurement and…

Impact of supply chain management practices on firm performance: Empirical evidence from a developing country

Aradhana Vikas Gandhi, Ateeque Shaikh, Pratima Amol Sheorey

The purpose of this paper is to investigate the adoption and implementation of supply chain management practices (SCMPs) on supply chain performance (SCP) and firm performance…

Customer responses towards disabled frontline employees

Mark Scott Rosenbaum, Rojan Baniya, Tali Seger-Guttmann

The purpose of this paper is to investigate the impact of disabled service providers on customers’ evaluations of service quality and behavioural intentions.

Consumer decision making when purchasing eco-friendly apparel

Lori Rothenberg, Delisia Matthews

The purpose of this paper is to identify the realistic trade-offs young consumers make when purchasing organic T-shirts.

Online and store patronage: a typology of grocery shoppers

Patricia Harris, Francesca Dall’Olmo Riley, Debra Riley, Chris Hand

Grounded on approach/avoidance behaviour theory, the purpose of this paper is to develop a typology of grocery shoppers based on the concomitant perceived advantages and…

Small family grocers’ inherent advantages over chain stores: a review

Sanit Srichookiat, Teerasak Jindabot

As a result of the growth of the modernization of retailing, small family grocers have suffered because of the disadvantages of their limited operating resources in comparison to…