Table of contents
COMPETITIVE STRATEGIES AND BUSINESS PERFORMANCE WITHIN THE RETAILING INDUSTRY
Marilyn M. Helms, Paula J. Haynes, Sam D. CappelInvestigates the relationship between competitive strategies andbusiness performance in the retailing industry and provides an empiricalinvestigation of strategic approaches to…
IMAGE TRANSFERENCE AND RETAIL SITE SELECTION
David J. BurnsA study to determine whether consumers develop their images ofsmall little‐known retailers from the images of the anchor(s) of theshopping complexes in which they are located…
CHANGING RELATIONS IN THE RETAIL‐SUPPLY CHAIN: GEOGRAPHICAL AND EMPLOYMENT IMPLICATIONS
J. Foord, S. Bowlby, C. TillsleyInvestigates changes in retail‐supply relations by drawing onempirical research into the retail‐supply chain for two product areas:women′s hosiery and bread. Discusses the…
CASH BUDGETING PRACTICES AND COMPUTER USE BY AUTOMOTIVE DEALERSHIPS
Nasrollah Ahadiat, Misty WrightHas two general objectives: to evaluate auto dealers′ current cashbudgeting practices, and to make an assessment of the potential forusing a computerized cash budgeting model – a…
APPAREL PRODUCT DISSATISFACTION AND THE POST‐COMPLAINT PROCESS
Doris H. Kincade, Ann Redwine, Gregory R. HancockExamines the consumer behaviours which result when an apparelproduct fails and the situations of seeking, receiving, and satisfactionwith redress, in relation to the consumer′s…
ISSN:
0959-0552Renamed from:
Retail and Distribution ManagementOnline date, start – end:
1990Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Neil Towers