International Journal of Retail & Distribution Management: Volume 39 Issue 4

Cognitive and institutional predictors of initial trust toward an online retailer

Mary Ann Eastlick, Sherry Lotz

Via an initial trust‐building model, the purpose of this paper is to examine consumers' initial trust in an unfamiliar online retailer, considering cognitive perceptions of the…

Sustainability in the global shop window

Peter Jones, Daphne Comfort, David Hillier

The aims of this paper are to provide an exploratory general review of both the sustainability agendas being publicly reported by the world's leading retailers and the nature of…

Estimating technical efficiency and bootstrapping Malmquist indices: Analysis of Spanish retail sector

Justo de Jorge Moreno, María Sanz‐Triguero

The purpose of this work is twofold: on the one hand, recent methodologies will be used to estimate efficiency and productivity in Spain's non‐specialized retail sector for the…

Music and consumption experience: a review

Rajnish Jain, Shilpa Bagdare

The purpose of this review is to examine the influence of music on consumption experience and explore the relationships between musical variables and consumer responses in the…

Editorial

Neil Towers