International Journal of Retail & Distribution Management: Volume 44 Issue 4


Table of contents

The effect of gaze on consumers’ encounter evaluation

Pernille Andersson, Erik Wästlund, Per Kristensson

The research concerns the effect of frontline employees’ averted or direct gaze on consumers’ evaluation of the encounter. The purpose of this paper is to demonstrate that…

Efficiency, internationalization and market positioning in textiles fast fashion: The Inditex case

Justo de Jorge Moreno, Oscar Rojas Carrasco

The purpose of this paper is to investigate the competitive position of the company Inditex in the period 1990-2013 as a case study, identified by academics and…


The effect of demographic and personality characteristics on fashion shopping proneness: A study of the Indian market

Subhadip Roy, Raj Sethuraman, Rashmita Saran

The global fashion industry is growing at a rapid pace and developing nations such as India are emerging as major contributors to the same. In such case, most academics…


International firms in Africa’s food retail business-emerging issues and research agenda

Felix Adamu Nandonde, John Kuada

The purpose of this paper is to describe the state of the retail sector in Sub-Saharan Africa, to point out the lack of information on some critical issues and to raise…


Small town centre attractiveness: evidence from Sweden

Olof Wahlberg

– The purpose of this paper is to explore the qualities of a small town centre and how such centres can enhance their attractiveness.

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  • Prof Neil Towers