The TQM Journal
Issue(s) available: 70 – From Volume: 20 Issue: 1, to Volume: 31 Issue: 4
Category:
Managing QualityVolume 31
Volume 30
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Issue 6 2018
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Issue 4 2018 Kaizen: An Ancient Operational Innovation Strategy for Organizations Of The XXI Century
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Issue 3 2018
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Issue 2 2018
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Issue 1 2018
Volume 29
Volume 28
Volume 27
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Issue 5 2015
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Issue 2 2015 Selected papers from the 18th International Conference on ISO & TQM and the 17th Toulon-Verona Conference
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Issue 1 2015
Volume 26
Volume 25
Volume 24
Volume 23
Volume 22
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Issue 5 2010
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Issue 3 2010 Selected papers from the International Conference on Quality and Service Sciences, Verona, 2009 a combined conference of the yearly QMOD and ToulonVerona Conferences
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Issue 2 2010
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Issue 1 2010
Volume 21
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Issue 6 2009
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Issue 5 2009
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Issue 3 2009
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Issue 2 2009 Attaining sustainability from organisational excellence to sustainable excellence for people, planet and profitability
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Issue 1 2009
Volume 20
On the application of Lean principles and practices to innovation management
Sam Solaimani, Jack van der Veen, Durward K. Sobek II, Erdogan Gulyaz, Venu VenugopalIncreasingly, a firm’s innovation capability has become one of the key frontiers of competitive advantage. The Lean philosophy has a well-proven reputation for its focus…
Ranking model of total quality management enablers in healthcare establishments using the best-worst method
Faisal Talib, Mohammad Asjad, Rajesh Attri, Arshad Noor Siddiquee, Zahid A. KhanRecent years have witnessed a significant rise in Indian healthcare establishments (HCEs) which indicate that there is a constant need to improve the healthcare quality…
Capture and evaluation of innovative ideas in early stages of product development
Peter MadzíkThe purpose of this paper is to propose a structured procedure for the capture and evaluation of innovative ideas in the early stages of product development. The procedure…
Quality management, innovation capability and firm performance
Saumyaranjan SahooMany organizations are facing competitive challenges due to the rapid pace of technological changes. Both quality management (QM) and innovation are the competitive…
Design-driven innovation, quality, and customer value in manufacturing companies
Emanuela Conti, Massimiliano Vesci, Chiara Crudele, Tonino PencarelliThe purpose of this paper is to present an empirical study which examines the relationships among design-driven innovation, quality and customer value in manufacturing companies.
Integrated quality environmental management implementation in food processing SMEs
Syed Ali Raza Shah, Khairur Rijal Jamaludin, Hayati Habibah Abdul Talib, Sha’ri Mohd YusofThe purpose of this paper is to identify the critical success factors (CSFs) of integrated quality environmental management (IQEM) and analyze their impact on operational…
The applications of Kaizen methods in project settings: applied study in Jordan
Khalil Ahmad Al-Hyari, Mohammed Khair Abu Zaid, Omar Suleiman Arabeyyat, Laith Al-Qwasmeh, Mohamed HaffarThe purpose of this paper is to explore the results of implementing the Kaizen approach in a caravan repairing project near the Jordanian–Syrian border in the Zaatari camp.
Airline service quality and visual communication
Dalia Suham-Abid, Natalia Vila-LopezThe purpose of this paper is to analyze differences in airlines service quality perceptions (service content) and visual communication styles (service form) between…
Value-added innovation in infrastructure systems, lessons learned from wastewater treatment plants
Shervin JamshidiWastewater treatment plants (WWTPs) are evolving toward sustainability. The purpose of this paper is to discuss how innovation can develop these mission-based service…
Measuring the impact of soft and hard total quality management factors on customer behavior based on the role of innovation and continuous improvement
Mohammad Javad Ershadi, Nafiseh Najafi, Paria SoleimaniTotal quality management (TQM) is a part of the total quality assurance perspective. This system, which is considered as a type of managerial philosophy, employs all…
Application of lean manufacturing concept for redesigning facilities layout in Indonesian home-food industry
Nilda Tri Putri, Lora Seprima DonaThe purpose of this paper is to redesign the layout of production floor by considering lean manufacturing in order to eliminate the waste and using Block Layout Overview…
Mitigating manifest supply chain disruptions
Jason M. Riley, Richard Klein, Janis Miller, V. SridharanThe purpose of this paper is to understand if organizations can leverage recovery/continuous improvement (RCI) capabilities and two competencies to mitigate manifest…
Modelling the barriers of Lean Six Sigma for Indian micro-small medium enterprises
Mahipal Singh, Pankaj Kumar, Rajeev RathiThe purpose of this paper is to investigate the barriers of Lean Six Sigma (LSS) and develop the interrelationship among them using interpretive structural modelling (ISM…
Managing practitioners’ experience and generational differences for adopting lean production principles
Guilherme Tortorella, Rogério Miorando, Marcelo Meiriño, Rapinder SawhneyThe purpose of this paper is to investigate the effect of practitioners’ experience and generational differences on the adoption level of lean production (LP) principles…
The moderating role of transport chain location in cargo theft risk
Daniel Ekwall, Björn LantzThe purpose of this paper is to explore cargo theft risk and security for different product types at different locations along a transport chain.
Risk analysis for innovative activities in production systems using product opportunity gap concept
Hassan Arabshahi, Hamed FazlollahtabarThis paper presents a stepwise method for identification and analysis of innovative activities in production systems. The purpose of this paper is to provide a structure…
An application of value stream mapping in auto-ancillary industry: a case study
Naga Vamsi Krishna Jasti, Srinivas Kota, Kuldip Singh SangwanLean manufacturing (LM) plays a major role in eliminating wastes (activities/resources) in a manufacturing organization. Value stream mapping (VSM) is one of the critical…
Value creation through quality and innovation – a case study on Portugal
Gilberto Santos, Sergio Gomes, Vitor Braga, Alexandra Braga, Vanda Lima, Paulo Teixeira, José Carlos SáThe purpose of this paper is to analyze the best way to create value in Portugal through quality and innovation and also to check what needs to be improved.
Innovation through implementation of a quality improvement method
Toni MättöThe purpose of this paper is to analyse the effectiveness of a quality improvement method in driving innovation in the public sector. The study expands on the concept of…
Emergence in TQM, a concept analysis
Everard van KemenadeThe question answered in this paper is: what does the concept of emergence mean in the context of total quality management? The purpose of this paper is to develop a…
Developing a taxonomy of citizen science projects in primary school
Maria Vincenza Ciasullo, Rosalba Manna, Rocco PalumboEducational institutions are facing a growing number of challenges, which impair their ability to provide high quality and effective educational services. The involvement…
Strategic impact of SCM and SCQM practices on competitive dimensions of Indian manufacturing industries
Mandeep Kaur Sidhu, Kanwarpreet Singh, Doordarshi SinghThe purpose of this paper is to evaluate the capabilities of total quality management (TQM) and supply chain management (SCM) and extract various significant factors which…
Lean Six Sigma approach to reduce LOS through a diagnostic-therapeutic-assistance path at A.O.R.N. A. Cardarelli
Carlo Ricciardi, Antonella Fiorillo, Antonio Saverio Valente, Anna Borrelli, Ciro Verdoliva, Maria Triassi, Giovanni ImprotaThe rise of the mean age incremented the occurrence of femur fractures with respect to the past, leading thus to serious consequences, as regards morbidity and…
Engaging citizens in collective co-production
Mauro Cavallone, Rocco PalumboCitizen engagement and public service co-production have been identified as essential ingredients of the recipe for public services’ quality improvement. However, the…
ISSN:
1754-2731Renamed from:
The TQM MagazineOnline date, start – end:
2008Copyright Holder:
Emerald Publishing LimitedOpen access:
hybridEditor:
- Dr Alexander Douglas
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