Tourism Review
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Airline service: low-cost-carriers (LCCs) failure and passenger emotional experience
Halimin Herjanto, Muslim Amin, Fevzi Okumus, Cihan CobanogluThis study aims to analyze low-cost-carrier (LCC) passengers’ comments about their flight experience on Asian LCCs.
Recreational scuba diving as a special form of tourism: lessons from Taiwan
You-De Dai, Fei-Hsin Huang, Kuan-Yang Chen, Wei-Jen Chen, Tzung-Cheng HuanRecreational scuba diving is one of the fastest growing tourism industries around the world and has become a popular activity in Taiwan. Few studies focus on enduring…
Activities, destination image, satisfaction and loyalty in a small island destination
Hugo Padrón-Ávila, Robertico Croes, Manuel RiveraThis study aims to examining how tourists’ activities condition the relationship between destination image, satisfaction and loyalty.
eWOM, destination preference and consumer involvement – a stimulus-organism-response (SOR) lens
Neha Yadav, Sanjeev Verma, Rekha D. ChikhalkarThis study aims to examine the moderated-mediation impact of consumer involvement and destination preference on travel intentions. Stimulus-Organism-Response (SOR) and…
Children’s dominance in family vacation decision-making (FVDM): a multi-national analysis
Yu Chih Chiang, Che-Jen Su, Hsin-Hsing Liao, Monica Chaudhary, Yi-Fang LanThis paper aims to explore adolescents’ perceptions of child-parent dominance in family vacation decision-making (FVDM) by investigating child-parent relative influence…
Investigating the mediating role of visitor satisfaction in the relationship between memorable tourism experiences and behavioral intentions in heritage tourism context
S. Mostafa Rasoolimanesh, Siamak Seyfi, Raouf Ahmad Rather, Colin Michael HallThis paper aims to investigate the interplay of memorable tourism experiences (MTE) dimensions in driving behavioral intentions of heritage tourists through the mediating…
Harnessing social media to understand tourist mobility: the role of information technology and big data
Jinyan Chen, Susanne Becken, Bela StanticThis paper aims to examine key parameters of scholarly context and geographic focus and provide an assessment of theoretical underpinnings of studies in the field of…
Tourism public-private partnership (PPP) projects: an exploratory-sequential approach
Marwa Ghanem, Ibrahim Elshaer, Samar SaadThis study aims to address the absence of a thorough understanding of commitment in tourism public-private partnerships (PPP) by exploring antecedents of PPP commitment…
Chineseness and behavioural complexity: rethinking Chinese tourist gaze studies
Mohan Li, Hazel Tucker, Ganghua ChenThis study aims to reconsider Chinese tourist gaze studies, examining the extent to which extant studies and theoretical models relating to the Chinese tourist gaze have…
Stakeholders’ perceptions of competitive tourism destination: empirical evidence from Serbia
Verica Milutinovic, Jelena Musanovic, Dejan BericThis study made an advance over previous work by providing a modified model for measuring the competitiveness of tourism destinations based on competitive performance from…
Transformational leadership and trust in leadership impacts on employee commitment
Yue Yuan, Haiyan Kong, Tom Baum, Yining Liu, Chao Liu, Naipeng Bu, Kangping Wang, Zihan YinThis paper aims to explore the effects of leadership style and trust in leadership on employees’ affective commitment under the epidemic situation.
Sex tourism in an era of globalisation, harm reduction and disease migration: a new conceptual model
Alyson Hillis, Conan Leavey, Stephanie Kewley, Marie Claire Van HoutThis paper aims to contribute to sex tourism literature by placing it into a contemporary context of globalisation, harm reduction and disease migration.
Antecedents of tourists’ solo travel intentions
Constanza BianchiThis study aims to empirically investigate the antecedents of tourists’ intentions to continue solo traveling.
Dark tourism destinations: the relationships between tourists’ on-site experience, destination image and behavioural intention
Lili Qian, Chunhui Zheng, Jinwei Wang, María de los Ángeles Pérez Sánchez, Eduardo Parra López, Hanliang LiThis study aims to explore how tourists construct destination images in the context of dark tourism and reveals the relationships between on-site experience, destination…
Thanatopsis and mortality mediation within “lightest” dark tourism
Duncan Light, Preslava IvanovaThis paper aims to investigate the visitor experience at a “lightest” dark tourism attraction, focusing on issues of thanatopsis and mortality mediation.
Accessible tourism: a bibliometric review (2008–2020)
Guanghui Qiao, Liu Ding, Linlin Zhang, Huili YanThe purpose of this paper is to reveal the knowledge evolution process, research hotspots and future trends in the accessible tourism research literature from 2008 to 2020.
Tourists’ perceptions of urban space: a computer vision approach
Kun Zhang, Jinyi Zhang, Chunlin Li, Yan Jiao, Ying WangThis study aims to conduct an empirical investigation of differing perceptions of nine types of urban space and nine visual elements among tourists in destination using a…
“Double-edged sword”: the effect of cultural distance on post-disaster tourism destination recovery
Li Huang, Qingyan Zheng, Xin Yin, Mingzhi Luo, Yang YangSome researchers have found that disasters may have a “blessing in disguise effect” that some disaster sites transformed into more popular tourism destinations; however…
Wellness tourism and the components of its offer system: a holistic perspective
Mauro Dini, Tonino PencarelliThe purpose of this paper is to conceptually examine the phenomenon of wellness tourism under a holistic and systemic lens, focusing on the offer system and the main…
Inbound tourism – a bibliometric review of SSCI articles (1993–2021)
Zhiyong Li, Tingting Huo, Yuhong Shao, Qingxue Zhao, Mingmin HuoThis study aims to present a holistic synopsis of the current scientific structure of inbound tourism research and suggest further research directions.
Automation and artificial intelligence in hospitality and tourism
Fauzia Jabeen, Sameera Al Zaidi, Maryam Hamad Al DhaheriThis study aims to develop a framework to identify and prioritize the key factors in automation and artificial intelligence (AI) implementation in the hospitality and…
Airportscape and its effect on airport sense of place and destination image perception
Walanchalee Wattanacharoensil, Pipatpong Fakfare, Anne GrahamThis study aims to validate a conceptual definition of airportscape and develop a multidimensional scale that integrates servicescape and service quality dimensions to…
Effect of B&B host responses to online reviews on subsequent reviews: the moderating effects of class level
Tao Lan, Xiaodong Feng, Zhimin ZengThis study aims to focus on understanding how the characteristics of the bed and breakfast (B&B) host responses to online reviews impact the subsequent business…
Tourist gaze through computer vision: where, what, how and why?
Kun Zhang, Hanqin Qiu, Jingyue Wang, Chunlin Li, Jinyi Zhang, Dora Dongzhi ChenThis paper aims to answer the following four research questions: Where do tourists gaze at the destination? What do tourists gaze at the destination? How do tourists gaze…
Airline quality assessment towards strategic tourism management improvements
André Philippi Gonzaga de Albuquerque, Fagner José Coutinho de Melo, Denise Dumke de MedeirosThe purpose of this study is to compare the results of customer satisfaction indices (SI) in the literature and to propose equations to show that the reverse attribute…
Tourism in Brazil: from politics, social inequality, corruption and violence towards the 2030 Brazilian tourism agenda
Gui Lohmann, Heros Augusto Santos Lobo, Luiz Gonzaga Godoi Trigo, Vander Valduga, Rafael Castro, Mariana de Freitas Coelho, Marina Wöhlke Cyrillo, Yoná Dalonso, Maria Henriqueta Gimenes-Minasse, Marlusa de Sevilha Gosling, Ricardo Lanzarini, Sergio Rodrigues Leal, Osiris Marques, Verônica Feder Mayer, Jasmine Cardozo Moreira, Lauro Almeida de Moraes, Alexandre Panosso Netto, André Riani Costa Perinotto, Ambrozio Queiroz Neto, Fabia Trentin, Sidnei RaimundoDifferent from most academic publications about tourism in Brazil, this paper provides an overarching and comprehensive perspective. Analysing key developments, and…
The indirect distribution dilemma: assessing the financial impact of participation in Booking.com for hotels
Saddam Abdullah, Philippe Van Cauwenberge, Heidi Vander Bauwhede, Peter O’ConnorThis study aims to assess if the benefits outweigh the costs of participation in online travel agencies (OTAs) such as Booking.com.
Health tourism: behavioural intention and protection motivation theory
Ai Na Seow, Yuen Onn Choong, Chee Keong Choong, Krishna MoorthyHealth tourism is recognised as a recent new pattern of taking a break while accessing health-care services overseas. Past studies have explored this research area, but…
Crisis and disaster management for halal tourism: a systematic review
Andi Syathir Sofyan, Abror Abror, Trisno Wardy Putra, Muslihati Muslihati, Syaakir Sofyan, Sirajuddin Sirajuddin, Muhammad Nasri Katman, Andi Zulfikar DarussalamThis paper aims to provide a primary contribution to the halal tourism industry by presenting a crisis and disaster management framework based on Islamic teachings.
Local residents’ contribution to tourist experiences: a community perspective from Garmisch-Partenkirchen, Germany
Dominik Huber, Sven GrossThe purpose of this study is to increase the understanding of how local residents in tourism destinations perceive their role in the creation of tourist experiences.
Sustainable tourism consumer: socio-demographic, psychographic and behavioral characteristics
Asli D.A. Tasci, Alan Fyall, Kyle Maurice WoosnamThis study aims to uncover socio-demographic, psychographic and behavioral characteristics of sustainable consumers as a means to advance the demand for sustainability…
Market knowledge impacts on product and process innovation: Evidence from travel agencies
Kuan-Yang Chen, Levent Altinay, Po-Yuan Chen, You-De DaiThe purpose of this paper is to examine the relationship between the attributes of market knowledge (depth/breadth) and particular types of (process/product) innovation…
Stakeholders’ perception of the sustainability of a tourism destination: a methodological framework to find out relationships and similarity of opinions
Ionela Mihaela Damian, Enrique Navarro, Francisco RuizThis study aims to examine the similarity of opinions regarding the stakeholder’s perception about the importance of the different aspects considered when measuring the…
Clusters or networks: interorganizational relationships influence on Brazilian hotel performance
Daniel Pires Vieira, Valmir Emil Hoffmann, Edgar Reyes Junior, Cristina BoariAlthough interorganizational relationships are acknowledged as positive for tourism, studies on the subject fail to systematically analyze the joint effects of…
Tourism-led rural gentrification: impacts and residents’ perception
Yumei Xu, Chaohui Wang, Tingting ZhangThis study aims to develop a measurement scale of tourism-led rural gentrification from the perspective of rural residents.
Mobile-based value co-creation: contextual factors towards customer experiences
Sut Ieng Lei, Dan Wang, Rob LawCollecting information from and interacting with customers through mobile platforms for personalization purposes have become a trend. While mobile-based value co-creation…
Location of Airbnb and hotels: the spatial distribution and relationships
Liqing La, Feifei Xu, Mingxing Hu, Chengling XiaoThe purpose of this study is to compare the spatial distribution of Airbnb and hotels in London and examine the relationship between demographic, socioeconomic and…
Wellness tourism: customer-perceived value on customer engagement
Lishan Xie, Xinhua Guan, Yingxin He, Tzung-Cheng HuanThis study aims to evaluate the process of value co-creation within wellness tourism by constructing a structural equation model of customer interactions with the…
Skill-enhancing human resource practices and firm performance: the mediating role of innovativeness
Joan-Lluís Capelleras, Shpresim Domi, Giovanni BellettiThe purpose of this study is to investigate the interplay of skill-enhancing human resources (HR) practices, innovativeness and firm performance.
Linking self-congruity, perceived quality and satisfaction to brand loyalty in a tourism destination: the moderating role of visit frequency
Phuong Kim Thi Tran, Phong Dong Nguyen, Angelina Hanh Nhat Le, Vinh Trung TranThis study aims to examine the direct and indirect relationship between self-congruity and destination brand loyalty (DBL) based on the conceptual linkages of cognition…
Can overtourism be managed? Destination management factors affecting residents’ irritation and quality of life
Tanja Mihalic, Kir KuščerThis paper aims to present a model to survey if effective destination management can manage (unsustainable) overtourism from the perspective of residents’ quality of life (QOL).
Legal aspects of ecotourism: towards creating an international legislative framework
Vera Stanković, Ana Batrićević, Vladan JoldžićThis study aims to highlight the most important preventive measures that should be proposed by policymakers and adopted by (inter)national legislative bodies by changing…
Overtourism and employment outcomes for the tourism worker: impacts to labour markets
Andreas Walmsley, Ko Koens, Claudio MilanoThis paper aims to undertake an ideal-typical analysis of the implications of overtourism on employment at the level of the destination.
Experiential quality, experiential relationship quality and future experiential intentions in the Macau gaming industry
Hung-Che Wu, Chi-Han Ai, Ya-Yuan Chang, De-Quan Wang, Tsung-Pao WuThe purpose of this paper is to use the Macau gaming industry as a case study to discuss the multifaceted relationships involving experiential quality, experiential…
Loyalty to holiday style: motivational determinants
Marina Laškarin Ažić, Natali SuštarThis study aims to understand the push and pull motivations of leisure tourists who stay for one or more nights on the Opatija Riviera and explores the causal connection…
Image transfer between mega business event, hosting destination and country and its effects on exhibitors’ behavioral intention
Hongmei Zhang, Shanshan Liu, Billy BaiThe primary purpose of this study is to investigate the image transfer and its effects on exhibitors’ behavioral intention. Specifically, the study attempted to examine…
Like, tag and share: bolstering social media marketing to improve intention to visit a nature-based tourism destination
Vanessa Gaffar, Benny Tjahjono, Taufik Abdullah, Vidi SukmayadiThis paper aims to explore the influence of social media marketing on tourists’ intention to visit a botanical garden, which is one of the popular nature-based tourism…
Geography and location selection of multinational tourism firms: strategies for globalization
Xiang Feng, Ben Derudder, Fei Wang, Rui ShaoThis study aims to analyse the major geographical dimensions of the location strategies of multinational tourism firms.
Tourism service providers’ physical attractiveness and customers’ service quality evaluation: is warmth or competence more important?
Yaoqi Li, Biqiang Liu, Ping Chen, Tzung-Cheng HuanThis paper aims to introduce the psychological variable of “social distance” and use SEM to analyze the relationship between tourism service providers’ physical…
Regional tourism satellite accounts: towards international comparability
Cristi Frenț, Douglas C. FrechtlingDespite its popularity as the only method for measuring the national economic contribution of tourism accredited by the United Nations and other multilateral economic…
Food tourism: cooking holiday experiences in East Asia
Janet Chang, Bendegul Okumus, Chih-Hung Wang, Chien-Yin ChiuThis study aims to investigate how the “cooking holiday” concept can be used by tourism authorities and practitioners and, to that end, proposes a hierarchical framework…
Incentives and motivations of Chinese destination management organization officers
Jiangchi Zhang, Chaowu Xie, Alastair M. Morrison, Qinqin YangThis research divided expectations into three timeframes based on expectancy theory – short-, medium- and long-term. The incentive-motivation structures of government…
How do personality traits affect visitor’s experience, emotional stimulation and behaviour? The case of wine tourism
Ifigeneia Leri, Prokopis TheodoridisThe purpose of this study is to investigate the moderation effects of the Big Five personality traits on the relationships between holistic experience constructs (i.e…
Marketing of environmentally friendly hotels in China through religious segmentation: a theory of planned behaviour approach
Lei Wang, Philip Pong Weng WongThe purpose of this study is to examine the relationship between religiosity, green purchase attitude (GPA), subjective norm (SN), perceived behavioural control (PBC) and…
How career expectations influence advancement: evidence from women in the hospitality industry
Ting Liu, Jie Gao, Mingfang Zhu, Yajun QiuThis study aims to examine the role of women’s career expectations (CEs) in changes in their career advancement (CA) and to determine whether these changes were because of…
Resident perceptions of Chinese tourists in Thailand
Zhiyong Li, Honglin Chen, Songshan (Sam) Huang, Phakcharee Wanichwasin, Rui CuiThailand has served as a major outbound tourist destination for Chinese tourists for decades. Behaviours demonstrated by Chinese tourists in Thailand are believed to have…
Work engagement or job burnout? Psychological ownership amongst the employees of international tourist hotels
You-De Dai, Wen-Long Zhuang, Sung-Cheng Lu, Tzung-Cheng HuanThe purpose of this study is to explore the impact of psychological ownership on work engagement and job burnout within international tourist hotel employees, and…
Impacts of community market development on the residents’ well-being and satisfaction
Pipatpong Fakfare, Walanchalee WattanacharoensilThis study aims to investigate the attitude and effects that community residents perceive the development of community market as a tourist attraction. The study examines…
Ecotourism intention: the roles of environmental concern, time perspective and destination image
Hanh Song Thi Pham, Chi Nguyen Thi KhanhThis study aims to examine the decisive factors that affect travellers’ intention to visit ecotourism destinations.
The effect of residents’ perception of hotel social responsibility on overall attitude toward tourism
Erhan Boğan, Bekir Bora Dedeoğlu, Sevgi Balikçioğlu DedeoğluThis paper aims to investigate the moderating effects of residents’ demographic attributes on the relationship between perceptions of hotels’ social responsibility (HSR…
Branded premiums in tourism destination promotion
Shasha Wang, Arnold Japutra, Sebastián MolinilloThe purpose of this paper is to test the influence of branded premiums or branded free gifts (e.g. a free of charge suitcase of a well-recognised brand) on tourism…
Agritourism: experience design, activities, and revisit intention
Austin Rong-Da Liang, Teng-Yuan Hsiao, Dun-Ji Chen, Jie-Heng LinPrevious studies have discussed individual effects that certain agritourism activities have on visitor response while ignoring interaction effects. Therefore, the purpose…
Internal marketing, employee satisfaction and cultural congruence of Gulf airlines
Qian Chen, Rong Huang, Ka Ying Pak, Bing HouLittle empirical research has examined the role of culture on the internal marketing-employee satisfaction (ES) relationship, and even fewer studies focus on this subject…
Food-and-wine experiences towards co-creation in tourism
Susana Andreia Salgueiro Rachão, Zelia Breda, Carlos Fernandes, Veronique JoukesIn general, literature recognises that co-creative experiences add value to the tourism experience, yet empirical research within food-and-wine context remains scarce…
What drives green experiential loyalty towards green restaurants?
Hung-Che Wu, Ching-Chan Cheng, Chi-Han AiThe purpose of this paper is to use a multi-level model as a framework to examine the relationships among experiential quality, green emotional attachment, green image…
ISSN:
1660-5373Renamed from:
The Tourist ReviewOnline date, start – end:
2001Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Dimitrios Buhalis
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