Tourism Review: Volume 72 Issue 4

Towards understanding the effects of time and emotions on the vacation experience

Edwin N. Torres, Wei Wei, Nan Hua

The purpose of this paper is to uncover how emotions change (or remain constant) throughout the course of the vacation experience. Although the importance of affective experiences…

Consumer demand for sustainability benchmarks in tourism and hospitality

Asli D.A. Tasci

The purpose of this paper is to measure the potential influence of sociodemographic characteristics on consumers’ stated importance for sustainability benchmarks for satisfaction…

Destination perceived quality, tourist satisfaction and word-of-mouth

Tz-Li Wang, Phuong Thi Kim Tran, Vinh Trung Tran

This paper aims to examine the effects of gender and visit frequency as moderating variables on the relationships among destination perceived quality, tourist satisfaction and…

Quality of working life and engagement in hostels

Tiia Annika Wahlberg, Nelson Ramalho, Ana Brochado

Hostels’ competitiveness relies heavily on unique and genuine service and, thus, counts on employees actively creating a social, welcoming environment and, at the same time…

Measuring the components of visitor experience on a mountain attraction: the case of the Nordkette, Tyrol, Austria

Ady Milman, Anita Zehrer, Asli D.A. Tasci

Previous mountain tourism research addressed economic, environmental, social and political impacts. Because limited studies evaluated visitors’ perception of their experience…

Evaluating perceptions of residents’ towards impacts of tourism development in Emirates of Abu Dhabi, United Arab Emirates

Nada Malalla Hammad, Syed Zamberi Ahmad, Avraam Papastathopoulos

The purpose of this paper id to investigate the influence of nationality on residents’ perceptions of the impacts of tourism, and their support for tourism development, in Abu…

Business models in tourism: a review and research agenda

Stephan Reinhold, Florian J. Zach, Dejan Krizaj

Business models and the business model concept have become a fixture of scholarly and managerial attention. With a focus on how actors create, capture and disseminate value…