Journal of Hospitality and Tourism Technology
Issue(s) available: 55 – From Volume: 1 Issue: 1, to Volume: 15 Issue: 5
Strapline:
A Framework for Innovation
From user engagement to app love: Investigating the antecedents and consequences of third-party travel app usage
Wiyata Wiyata, Nur Adilah Md Zain, Muhammad Aliff Asyraff, Faiz Izwan Anuar, Mohd Hafiz HanafiahThis study aims to empirical tests an integrated framework of third-party travel apps usage antecedents (system quality, information quality, service quality and user engagement…
Play alone or play together? A comparative study of single- and multi-person interactions in virtual tourism
Lina Zhong, Mengyao Zhu, Meiling Li, Alastair M. Morrison, Liyu YangThis paper aims to compare the differences between single- and multi-person interactions in virtual tourism, underpinned by the stimulus-organism-response (S-O-R) framework and…
Obstructive factors encountered when using immersive technology in tourism heritage: the moderating effect of the personal capability via SEM-PLS process
Hang Jun Zhang, Wilco Wai Hung Chan, Hanqin Qiu, Sharif Shams ImonThere is a void in systematically assessing obstructive factors as antecedents in the technology acceptance model (TAM). Three obstructive factors are investigated, namely…
Text mining in tourism and hospitality research: a bibliometric perspective
Amine Lekmiti, Paul John Stolk, Alex Taylor, Sridar Ramachandran, Ng Keng YapThe purpose of this study is to assess the current level of knowledge on the application of text mining in tourism and hospitality (T&H) research and provide a novel comprehensive…
A comparative study on perceived experiential value and behavioral intentions in robot-enhanced restaurants: examining cultural and gender differences
Ainur Kenebayeva, Muhittin Cavusoglu, Rajibul Hasan, Gainiya Tazhina, Assem AbdunurovaThis study aimed to (a) investigate the effects of robot service efficiency, enthusiastic curiosity, escapist experience and sense of security on perceived experience value (PEV…
Investigating the antecedents of tourists’ intention to use travel tracking mobile applications to follow other travelers’ experiences
Marcos Medeiros, Ahmet Bulent Ozturk, Bendegul Okumus, Murat Hancer, Jeffrey WeinlandThe purpose of this study is to propose and test a theoretical model investigating factors that influence travelers’ intention to use travel-related information shared by other…
Exploring the impact of digital economy on tourism employment
Li Cheng, Jiawen TianThis study aims to empirically analyze the impact of digital on tourism employment. It investigates how different dimensions of digital economy affect tourism employment.
Motivations to reuse smart mobility: unpacking behavioral dynamics through a multi-analytical approach
Chanho Chung, Myung Ja Kim, Namho Chung, Hossein OlyaThis paper aims to identify which intrinsic motivations (ride comfort, safety and app convenience) and extrinsic motivation (monetary value) are sufficient and necessary to…
More than words: the role of personality in shaping the timeliness of online reviews
Xi Wang, Jie Zheng, Meimei LuoThe purpose of this paper is to investigate the potential influence of the big five personality traits − extraversion, neuroticism, agreeableness, openness and conscientiousness …
How broadband internet shapes household tourism decisions: a double/debiased machine learning-based difference-in-difference approach
Haowen JiaThis study aims to examine the influence of broadband internet on Chinese households’ tourism decisions and spending patterns. It reveals the transformative potential of digital…
How tie strength and face consciousness moderate the impact of social media on impulsive travel intentions: a social-technical perspective
Lin Li, Xi Yu Leung, Liyu YangThe surge of social media as a pivotal platform for individuals to access travel-related information has become increasingly significant. Drawing upon social-technical theory and…
A scoping review of robotic technology in hospitality and tourism
Sunny Sun, Huiyue Ye, Rob LawWith the disruptive evolution of artificial intelligence (AI), the roles of robotics in hospitality and tourism are shifting rapidly from automatic to emotional works. Although…
How hotel VR photography previews enhance customers’ immediate booking intention through mental imagery and perceived value
Xiaohong Wu, Ivan Ka Wai Lai, Junwei ChenThe purpose of this study is to examine how a hotel virtual reality photography (VRP) preview enhances customers’ immediate booking intention compared to a picture preview.
Perceptions and challenges of blockchain adoption in tourism industry: a study on trust, privacy and security
Manuel Pedro Rodríguez Bolívar, Fabiana Sepe, Luana Nanu, Fabiana RobertoThis study aims to investigate the perceptions of service providers in the travel and hospitality industry toward the adoption of blockchain technology (BCT), focusing on its…
Gender stereotypes in robotics in the field of tourism and hospitality. A conceptual paper
Almudena Otegui Carles, José Antonio Fraiz Brea, Noelia Araújo VilaIt is imperative to develop studies on robotics through a gender lens, as gender equality is crucial for advancing innovations within the field of tourism and hospitality. This…
Predicting financial performance with intellectual capital using machine learning
SangGon (Edward) LimThis study aims to apply machine learning techniques to efficiently predict leisure firms’ financial performance. Accurate financial forecasting is crucial in leisure and tourism…
Navigating hospitality innovation (1995–2023): a bibliometric review and forward outlook
Xuerong Peng, Lian Zhang, Seoki Lee, Wenhao Song, Keyan ShouThis study aims to identify key contributors, research themes, research gaps, and future directions in hospitality innovation by conducting bibliometric and content analyses of…
Modeling the occupancy rate and nights spent at tourism accommodations of Spain using autoregressive deep learning networks
Dilek Sürekçi YamaçlıThe purpose of this paper is to autoregressively model the net occupancy rate of beds and bedrooms in hotels and similar accommodations and the nights spent at these…
Information technology competency and supply chain performance: role of risk management orientation and supply chain agility
Mehwish Rasool, Muhammad Hamid Murtza, Muhammad Imran Rasheed, Aliana Man Wai Leong, Fevzi Okumus, Jingyi BaiThis study aims to investigate the nexus between information technology (IT) competency, supply chain agility and supply chain performance in the hospitality industry. The authors…
Influences of VR technology on the effect of museum narrative based on embodied cognitive theory: a case study of the opium war museum
Liao Jiang, Yi Chen, Yao SunWith an increasing array of new technologies and devices emerging as novel approaches to museum narratives, scholars are intrigued by the narrative effect they produce. Within…
Tourism live streamers as brand ambassadors: investigating their impact on destination brand value through social exchange theory
Guangyu Xiao, Minwoo Lee, Choong-Ki Lee, Minseong KimThis study aims to identify the key characteristics of tourism live streamers (TLSers) that influence target consumers and examine how these characteristics enhance destination…
Linguistic insights into customer satisfaction: an exploratory analysis of online reviews for gaming destination resorts in Las Vegas
Harold Sang Kwon Lee, Jue Wang, Yahaira Lisbeth Moreno-Brito, Yiwen Shen, Hak-Seon KimThis study aims to explore the quality of user-generated content regarding readability, polarity, word length and diversity, as well as its implications for guest satisfaction in…
Enhancing user engagement and loyalty in online travel agents: a gamification approach
Septi Fahmi Choirisa, Alexander Waworuntu, Wirawan IstionoThis study aims to investigate the effects of gamification features on brand engagement dimensions in online travel agents (OTAs), specifically brand awareness and loyalty.
Understanding food delivery service customers’ switching behavior
Jiseon AhnPrompted by intense competition among providers of food delivery services, this study examines the behavior of customers using mobile applications. Specifically, based on a…
Service robots in hospitality: a cognitive appraisal perspective on job insecurity, turnover intentions, and generational differences
Halyna Horpynich, Trishna G. Mistry, Seden DoganGrounded in the cognitive appraisal theory, this paper aims to investigate how employees cognitively evaluate and respond to the introduction of service robots, with a particular…
Improving gastro-tourism experience through 3d virtual attractions: evidence from tourists’ self-reported and neurophysiological responses
Mustika Sufiati Purwanegara, Nila Armelia Windasari, Hasbian Fauzy Perdhana, Muhammad Fakhrul Rozy Ashadi, Fitri ApriliantyThis study aims to explore how the utilization of 3D virtual experiences and social media improve overall gastro-tourism experiences throughout the tourist journeys.
Forecasting international tourist arrivals in South Korea: a deep learning approach
Siyu Zhang, Ze Lin, Wii-Joo YhangThis study aims to develop a robust long short-term memory (LSTM)-based forecasting model for daily international tourist arrivals at Incheon International Airport (ICN)…
“Keep your friends close, but your enemies closer:” ChatGPT in tourism and hospitality
Zehra Altinay, Fahriye Altinay, Ahmed Tlili, Sanaz VatankhahChatGPT has been receiving mounting research attention recently. However, its application and challenges to adopt for tourism and hospitality businesses remain relatively…
The impact of digitalization on labor productivity evolution: evidence from China
Malin Song, Weiliang Tao, Zhiyang ShenThis paper aims to examine the impact and mechanism of digital development on enterprise labor productivity. In addition, this study empirically analyzes the nonlinear impact of…
Revising the tourism-induced environment Kuznets curve hypothesis in top 8 Asian economies: the role of ICT and renewable energy consumption
Syed Ale Raza Shah, Daniel Balsalobre-Lorente, Magdalena Radulescu, Qianxiao Zhang, Bilal HussainThis paper aims to emphasize economic complexity, tourism, information and communication technology (ICT), renewable energy consumption and foreign direct investment (FDI) as the…
ISSN:
1757-9880e-ISSN:
1757-9899ISSN-L:
1757-9880Online date, start – end:
2010Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Dr Cihan Cobanoglu
Further Information
