Journal of Hospitality and Tourism Technology: Volume 7 Issue 2

Hotel guest preferences of in-room technology amenities

Anil Bilgihan, Scott Smith, Peter Ricci, Milos Bujisic

Advances in technology and in subsequent guest-related amenities have the potential to improve the guest experience and also increase both guestroom revenues and ancillary room…

Translating emotional insights into digital channel designs: Opportunities to enhance the airport experience

Karla Straker, Cara Wrigley

The purpose of this study is to identify and understand the emotions behind a passenger’s airport experience and how this can inform digital channel engagements.

Technology use within meetings: a generational perspective

Carole B. Sox, Jeffrey M. Campbell, Sheryl F. Kline, Sandra K. Strick, Tena B. Crews

This paper aims to examine generational formative referents as factors that influence meeting attendees’ adoption and technology use within virtual and hybrid meetings, and test…

Guests’ perceptions of green hotel practices and management responses on TripAdvisor

HyeRyeon Lee, Tun-Min (Catherine) Jai, Xu Li

The purposes of this study are to identify how hotel guests perceive green practices and to explore how hotels effectively inform customers of their green practices through social…

Social factors affecting students’ acceptance of e-learning environments in developing and developed countries: A structural equation modeling approach

Tamer Abbas

The purpose of this study is to propose a conceptual model investigating the impacts of three social factors (i.e. interpersonal influence, external influence and instructor…

Hotel website quality, perceived flow, customer satisfaction and purchase intention

Faizan Ali

This study aims to examine the relationships between hotel website quality, perceived flow, customer satisfaction and purchase intentions. Furthermore, this study also examines if…