Journal of Hospitality and Tourism Technology: Volume 10 Issue 3

Classification and characterization of US consumers based on their perceptions of risk of tablet use in international hotels: A latent profile analysis

Cristian Morosan, Agnes DeFranco

Cyber-attacks on hotel information systems could threaten the privacy of consumers and the integrity of the data they exchange upon connecting their mobile devices to hotel…

Leveraging guest-room technology: a tale of two guest profiles

Mehmet Erdem, Hilmi A. Atadil, Pelin Nasoz

The purpose of this study is to examine hotel guests’ attitudes toward guest room technologies (GRTs) and determine whether hotel guests’ characteristics and attitudes regarding…

Mobile business travel application usage: Are South African men really from Mars and women from Venus?

Anneli Douglas

Research abounds highlighting the differences between males and females when they travel. Even in business travel, these differences have been acknowledged, with suppliers and…

Intelligent agent technology: what affects its adoption in hotel food supply chain management?

Omar Alsetoohy, Baker Ayoun, Saleh Arous, Farida Megahed, Gihan Nabil

The study adopted a conceptualized technological, organizational and environmental (TOE) model to empirically investigate the factors affecting hotel managers’ attitudes toward…

Travel review website usage: a cultural perspective

Leonie Cassidy, Anja Pabel

This study aims to investigate tourists’ propensity to use travel review websites (TRWs) during the pre- and post-travel stages from a cultural perspective.

Impact of employees’ job, organizational and technology fit on engagement and organizational citizenship behavior

Jungsun (Sunny) Kim, Anthony Gatling

The purpose of this study is to investigate the effects of three person-environment (PE) fit dimensions (i.e. person-job, person-organizational and person-technology [PT] fit) on…

Average scores integration in official star rating scheme

Juan Pedro Mellinas, Sofia Reino

Evidence suggests that electronic word-of-mouth (eWOM) plays a highly influential role in decision-making when booking hotel rooms. The number of online sources where consumers…

Open data for tourism: the case of Tourpedia

Angelica Lo Duca, Andrea Marchetti

This paper aims to describe Tourpedia, a website about tourism, built on open data provided by official government agencies. Tourpedia provides data under a public license.

Users and non-users of P2P accommodation: Differences in perceived risks and behavioral intentions

Dan Huang, Xinyi Liu, Dan Lai, Zhiyong Li

To better understand what inhibits people from participating in collaborative consumption, this paper aims to develop research models of users and non-users to examine the…

The impact of Wi-Fi service on millennial diners

Jiyeon Jeon, Myongjee Yoo, Natasa Christodoulidou

The purpose of this study is to explore the impact of Wi-Fi service on the millennial generation’s loyalty to restaurants. Additionally, this study examines the impact of Wi-Fi…

Exploring the influence of IT capabilities on agility and resilience in tourism: Moderating role of technology orientation

Santanu Mandal

This paper aims to explore the importance of three information technology (IT) capabilities, namely, outside-in, spanning and inside-out in the development of tourism supply chain…

Explaining tourist behavioral loyalty toward mobile apps

José-Alberto Castañeda, María-José Martínez-Heredia, Miguel-Ángel Rodríguez-Molina

The overall tourist experience is changing because of the development of mobile devices, ubiquitous internet access and applications (apps) designed specifically for tourism. The…

Forgotten agritourism: abandoned websites in the promotion of rural tourism in Poland

Karol Król

Until recently, a large number of owners of small agritourism farms in Poland, for promotional purposes, used the (“abandoned”) websites made in an amateur manner at the lowest…

Presenting hotels in virtual reality: does it influence the booking intention?

Kai Israel, Christopher Zerres, Dieter K. Tscheulin

The purpose of this study is to investigate the effects of telepresence while using a smartphone-based virtual reality system (SBVR) to explore a hotel virtually and to determine…

Understanding the adoption of bike sharing systems: By combining technology diffusion theories and perceived risk

Shang Gao, Ying Li, Hong Guo

This study aims to investigate users’ adoption of bike sharing systems in China.