Journal of Hospitality and Tourism Technology: Volume 13 Issue 5


A Framework for Innovation

Table of contents

Consequences of brand modernity in the coffee industry: the moderating role of human barista and robot barista

Jinkyung Jenny Kim, Heather Markham Kim, Jinsoo Hwang

This study aims to develop a theoretical model to identify the importance of brand modernity with the moderating role of human baristas and robot baristas.

Advertising value of vlogs on destination visit intention: the mediating role of place attachment among Pakistani tourists

Amir Zaib Abbasi, Carsten D. Schultz, Ding Hooi Ting, Faizan Ali, Khalil Hussain

Drawing on Ducoffe’s advertising value model, this study aims to integrate additional constructs (credibility, fantasy and visual appeal) as important antecedents to the perceived…


Understanding hosts’ task performance antecedents in e-rentals

Iolanda Barbeitos, Tiago Oliveira

When evaluating a booking enquiry, hosts rely on peer-to-peer (P2P) accommodation platforms (P2PAP) to make an informed decision. Consequently, accepting or rejecting a booking is…

The impact of eWOM source credibility on destination visit intention and online involvement: a case of Chinese tourists

M. Rosario González-Rodríguez, M. Carmen Díaz-Fernández, Anil Bilgihan, Fevzi Okumus, Fangfang Shi

This study aims to investigate the relationships between electronic word of mouth (eWOM) source credibility, perceived risk and information usefulness and how they influence…


Attracting casino visitors through social media: transition from online to offline environment

IokTeng Esther Kou, IpKin Anthony Wong, Zhiwei (CJ) Lin

This study aims to draw upon boundary the crossing theory to examine the transition of casino hotel guests’ revisit intentions from casino social media sites to casino properties…

Cultural roadblocks? Acceptance of blockchain-based hotel booking among individualistic and collectivistic travelers

Andreas Strebinger, Horst Treiblmaier

Blockchain technology is predicted to revolutionize the tourism and hospitality industry through peer-to-peer hotel bookings with little or no involvement of intermediaries…

Discovering a tourism destination with social media data: BERT-based sentiment analysis

Marlon Santiago Viñán-Ludeña, Luis M. de Campos

The main purpose of this paper is to analyze a tourist destination using sentiment analysis techniques with data from Twitter and Instagram to find the most representative…


Evaluating the opportunities, challenges and risks of applying the blockchain technology in tourism: a Delphi study approach

Mehdi Dadkhah, Fariborz Rahimnia, Viachaslau Filimonau

The purpose of this study is to empirically evaluate the potential of the blockchain technology in tourism. The blockchain technology (BCT) holds potential to contribute…


Role of customers’ multidimensional perceived equity in the mobile food delivery industry

Jookyung Kwon, Jiseon Ahn

Existing service research has revealed that customers’ perceived equity influences the sustainability of a business. Despite the importance of food service mobile applications…

The mediating and moderating effects on the intention to use navigation apps

Zhanjing Zeng, Po-Ju Chen, Xiao Xiao, Peixue Liu, Jie Zhang

The purpose of this paper is to explore external, mediator and moderator factors that influence tourist intention to use GPS-based navigation apps from the perspective of…


An analysis of the relationship between ICT infrastructure and international tourism demand in an emerging market

Quyet Nguyen, Cong Van Nguyen

This paper aims to examine the impact of the existing information and communication technology (ICT) infrastructure and the development of the destination’s ICT on the tourism…

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Emerald Publishing Limited

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  • Dr Cihan Cobanoglu