Journal of Hospitality and Tourism Technology: Volume 13 Issue 2

Effects of ICTs in mega events on national image formation: the case of PyeongChang Winter Olympic Games in South Korea

Sang Soo Kim, Jin Yong Choi, Chulmo Koo

Among a wide array of information and communication technologies (ICTs) used to directly or indirectly support the mega events are reality boosting technologies and smart tourism…

Antecedents of human-robot collaboration: theoretical extension of the technology acceptance model

M. Omar Parvez, Huseyin Arasli, Ali Ozturen, Rab Nawaz Lodhi, Viput Ongsakul

This study aims to extend the technology acceptance model (TAM) to examine whether the introduction of robots influences employees’ behavioral intentions to use robots and…

Understanding the determinants of users’ continuance intention to buy low-cost airline flights online

Carlos Tam, Maria Barroso, Frederico Cruz-Jesus

Low-cost carriers’ (LCC) worldwide market share is gaining momentum. This paper aims to propose using the expectation confirmation model (ECM) combined with brand awareness and…

Passive Wi-Fi visitor analytics and food truck engagement: a feasibility study

Billy Sung, Michelle Stankovic, Sean Lee, Kevin Anderson

This paper aims to test whether passive Wi-Fi visitor analytics is a useful and effective method to measure consumer engagement towards food trucks located within an outdoor…

Changing tourists’ preferences in the hotel industry amid COVID-19 pandemic

Viput Ongsakul, Tanveer Kajla, Sahil Raj, Tran Tien Khoa, Zafar U. Ahmed

The paper aims to find the preferences of different tourist type. Since, COVID-19 pandemic has brought the international hospitality industry to a standstill, there are some early…

Consumer reactions to different robotic servers in theme parks

Ady Milman, Asli D.A. Tasci

This study aims to understand the theme park visitors’ perceived robotic qualities featured in four different robots, assess their robotic functions and consumers’ loyalty toward…

Gains-focused vs risk-averse orientations and their impact on location-based marketing services in tourism

Srikanth Beldona, Hemant V. Kher, Kunwei Lin

Regulatory focus theory proposes that people make decisions and engage in the pursuit of goals based on either promotional goals indicating sensitivity to gains/nongains or…