International Journal of Productivity and Performance Management
Issue(s) available: 158 – From Volume: 53 Issue: 1, to Volume: 72 Issue: 7

Volume 72
Volume 71
Volume 70
Volume 69
Volume 68
Volume 67
Volume 66
Volume 65
Volume 64
Volume 63
Volume 62
Volume 61
Volume 60
Volume 59
Volume 58
Volume 57
Volume 56
Volume 55
Volume 54
Role of job satisfaction in microfinance institutions' performance: considering performance appraisal, training and development
Emelia Ohene Afriyie, Yan Jin, Mariama Yakubu, Iddrisu AwuduThis study aims to examine the influence of training and development (TAD), including performance appraisal (PFA), on the performance of microfinance institutions in a developing…
Analyzing critical success factors for the implementation of air-taxi services for public transportation
Bhawesh Sah, Rohit TitiyalCompanies are adopting innovative methods for responsiveness and efficiency in the public transport sector. The implementation of air-taxi services (ATS) in the transport sector…
Impact of ISO 14001 and ISO 9001 adoption on corporate performance: evidence on a bank-based system
Maria Elisabete Duarte Neves, Sofia Reis, Pedro Reis, António Gomes DiasThis paper aims to analyze the impact of the adoption of ISO 14001 and ISO 9001 on the performance of Portuguese companies. The sample includes the companies listed on Euronext…
Operational performance improvement in manual assembly lines: a case study in Denmark and conceptual model for quick and long-term wins
Diego Augusto de Jesus Pacheco, Thomas SchougaardThis study aims to investigate how to identify and address production levelling problems in assembly lines utilising an intensive manual workforce when higher productivity levels…
Improving relative performance evaluation process of employees within a peer group
Shantanu Shantaram Apte, Abhijit Vasant Chirputkar, Abhijeet LeleRelative performance evaluation (RPE) is a widely practiced employee appraisal process in the services industry. In a global delivery model, teams are spread across different…
Evaluating and improving the performance of retailers' branches by considering resilience, sustainability and sales-marketing
Ehsan Aghakarimi, Hamed Karimi, Amir Aghsami, Fariborz JolaiConsidering the direct impact of retailers' performance on the economy, this paper aimed to propose a comprehensive framework to evaluate the performance of different branches of…
Self-concept and job performance: the mediating role of resilience
Deepanjana Varshney, Nirbhay Krishna VarshneyOrganizations in today's changing environment face significant challenges, requiring continual innovation. Understanding oneself from the employee's perspective is paramount…
Orientation and absorptive capacity towards sustainability: a missing link between sustainability and performance
Naimatullah Shah, Nisren Farouk Moawad, Mitho Khan Bhatti, Nadia A. Abdelmegeed Abdelwahed, Bahadur Ali SoomroThis study investigates economic sustainability through orientation and absorptive capacity.
Linking big data analytics capability and sustainable supply chain performance: mediating role of innovativeness, proactiveness and risk taking
Syed Awais Ahmad Tipu, Kamel FantazyDrawing on the dynamic capability view (DCV), the current study aims to examine the mediating effects of entrepreneurial orientation (EO), in terms of innovativeness…
High-performance work systems and employee attitudes: evidence from Indian healthcare industry
Karthik Padamata, Rama Devi VangapanduBy following the “employee-centric” approach, this study aims at identifying the impact of high-performance work systems (HPWS) on specific employee attitudinal outcomes such as…
Compliance with government and firm's own policy, reverse logistics practices and firm environmental performance
Matthew Kalubanga, Winfred MbekekaThis study examines how compliance with government and firm's own policy and reverse logistics practices relate with firm environmental performance.
Lean Six Sigma and Industry 4.0 – a bibliometric analysis and conceptual framework development for future research agenda
G. Citybabu, S. YaminiThe purpose of this paper is to investigate the research landscape of LSS 4.0 papers published in two well-known repositories, Scopus and Web of Science (WoS), in terms of…
Industry 4.0 impacts on operational and green innovation performances with the mediation of green practices
Muhammad Talha Khan, Muhammad Dawood Idrees, Yaseen HaiderThe aim of this study is to investigate how green supply chain management (GSCM) practices mediate the effect of Industry 4.0 technologies on operational and green innovation…
Complaint management: comparison between traditional and digital banks and the benefits of using management systems for improvement
Pedro G.C. Pio, Tiago Sigahi, Izabela Simon Rampasso, Eduardo Guilherme Satolo, Milena Pavan Serafim, Osvaldo L.G. Quelhas, Walter Leal Filho, Rosley AnholonThis paper compares traditional and digital banks in nine categories of complaints and provides insights to improve complaint management performance.
Performance reporting in the healthcare sector: evidence from Italian healthcare organisations
Natalia Aversano, Diana Ferullo, Giuseppe Nicolò, Nadia ArditoThe present research aims to understand the performance disclosure levels provided by Italian healthcare organisations (HCOs). The authors conducted this study to assess the…
Activity sampling in the construction industry: a review and research agenda
Tsu Yian Lee, Faridahanim Ahmad, Mohd Adib SarijariActivity sampling is a technique to monitor onsite labourers' time utilisation, which can provide helpful information for the management level to implement suitable labour…
A weighted fuzzy Petri-net analysis for Indian foodgrains supply chain
Rishabh Rathore, Jitesh Thakkar, J.K. JhaThis paper investigates the overall system risk for a foodgrains supply chain capturing the interrelationship among the risk factors and the effect of risk mitigation strategies.
Expanding strategic flexibility through organizational culture, industry 4.0 and market orientation
Dimitrios Kafetzopoulos, Anastasia A. KatouThe purpose of this study is to build a theory on management investigating the relationship between organizational culture and strategic flexibility in firms, and how this…
The influence of performance-driven cultures on performance appraisal best practices effectiveness
Carlos BotelhoThis paper aims to analyze the synergistic influence of performance appraisal (PA) practices and performance-driven culture (PDC) on the effectiveness of the performance…
Analyzing blockchain-based supply chain resilience strategies: resource-based perspective
Ramji Nagariya, Subhodeep Mukherjee, Manish Mohan Baral, Venkataiah ChittipakaThis research tries to find the blockchain-based resilience strategies that can help the supply chains of micro, small, and medium-sized enterprises (MSMEs) to recover from the…
Working capital and firm performance: role of COVID-19 disruption
Pushpesh Pant, Pradeep Rathore, Krishna kumar Dadsena, Bhaskar ShandilyaThis study examines the performance effect of working capital for a large sample of Indian manufacturing firms in light of supply chain disruption, i.e. the COVID-19 pandemic.
Climate change adaptation strategies and technical efficiency of maize producers in Benin, West Africa
Armand Fréjuis Akpa, Cocou Jaurès Amegnaglo, Augustin Foster ChabossouThis study aims to discuss climate change, by modifying the timing of several agricultural operations, reduce the efficiency and yield of inputs leading to a lower production…
An optimization model for the downstream supply chain network, considering consolidated warehouses and the selection of transportation mode
Anurag Mishra, Pankaj Dutta, Naveen GottipalliThe supply chain (SC) of the fast-moving consumer goods (FMCG) sector in India witnessed a significant change soon after introducing the Goods and Services Tax (GST). With the…
The mediating effect of knowledge management in the relationship between the HPO framework and performance
Janet Kyogabiirwe Bagorogoza, Jaap van den Herik, Andrea de Waal, Bartel van de WalleThe study examines the mediating effect of knowledge management (KM) in the relationship between the high-performance organisation (HPO) framework and high performance in…
A R&D productivity model to achieve self-sustainability for public funded/CSIR R&D laboratories, India
Beena Kumari, Anuradha Madhukar, Sangeeta SahneyThe paper develops a model for enhancing R&D productivity for Indian public funded laboratories. The paper utilizes the productivity data of five Council of Scientific and…
Do agile work practices impact team performance through project commitment? Evidence from the information technology industry
Ram Shankar Uraon, Anshu Chauhan, Rashmi Bharati, Kritika SahuDrawing on goal-setting theory and team effectiveness theory, the study aims to examine the impact of agile taskwork and agile teamwork on team performance. In addition, it…
The important role of system dynamics investigation on business model, industry and performance management
Lina Gozali, Teuku Yuri M. Zagloel, Togar Mangihut Simatupang, Wahyudi Sutopo, Aldy Gunawan, Yun-Chia Liang, Bernardo Nugroho Yahya, Jose Arturo Garza-Reyes, Agustinus Purna Irawan, Yuliani SusenoThis research studies the development of the evolving dynamic system model and explores the important elements or factors and what detailed attributes are the main influences…
When bad things happen to good processes: a theory of entropy for process science
Brad C. Meyer, Daniel Bumblauskas, Richard Keegan, Dali ZhangThis research fills a gap in process science by defining and explaining entropy and the increase of entropy in processes.
Implementing and assessing a performance framework for the innovation measurement in a European manufacturer
Vanessa Nappi, Kevin KellyPerformance framework (PF) is a well-established practice to measure innovation performance and identify improvement opportunities. However, whether PFs academic research are…
Operational space efficiency (OpSE): a structured metric to evaluate the efficient use of space in industrial workstations
Marcello Braglia, Mosè Gallo, Leonardo Marrazzini, Liberatina Carmela SantilloThis paper proposes a new metric, named Operational Space Efficiency (OpSE), intended to diagnose and quantify the inefficient use of floor space for stocking materials in…
Empowering leadership for contextual performance: serial mediation of organizational support and commitment
Celliane Ferraz Pazetto, Thiago Tomaz Luiz, Ilse Maria BeurenThis study analyzes, from the perspective of social exchange theory, the influence of empowering leadership on contextual performance mediated by perceived organizational support…
Industry 4.0 maturity assessment: a multi-dimensional indicator approach
Pinosh Kumar Hajoary, Amrita MA, Jose Arturo Garza-ReyesIndustry 4.0 has offered significant potential for manufacturing firms to alter and rethink their business models, production processes, strategies and objectives. Manufacturing…
Examining high-performance work practices in academia: role of administrative workload and support staff
S.M. Aparna, Sangeeta SahneyThe study aims to explore the effectiveness of performance-oriented practices like high-performance work practices (HPWPs) in higher education (HE), given its explicit focus on…
Fallacy of continual improvement in the longitudinal study of ISO 9001 and IATF 16949 standards
Neeraj Yadav, Pantri HeriyatiGeneric quality management system standard ISO 9001 and the automotive quality management system standard IATF 16949 both require organisations to demonstrate continual…
Circular economy practices in SMEs: aligning model of green economic incentives and environmental commitment
I. Wayan Edi Arsawan, Viktor Koval, Dwi Suhartanto, Ni Kadek Dessy Hariyanti, Natalіia Polishchuk, Viktoriia BondarThe present study aims to examine the relationship between green economic incentives (GEIs) and environmental commitment (EC) as drivers of the circular economy (CE) practices in…
The flexible HRM and firm performance nexus: can empowering leadership play any contingent role?
Munwar Hussain Pahi, Umair Ahmed, Sohel M. Imroz, Syed Mir Muhammad Shah, Irene Seok-Ching YongThe purpose of this empirical research was to investigate the individual effects of three dimensions of flexible human resource management (HRM) practices – skill flexibility…
A hybrid multi-criteria decision-making approach for hospitals’ sustainability performance evaluation under fuzzy environment
Hajar Regragui, Naoufal Sefiani, Hamid Azzouzi, Naoufel CheikhrouhouHospital structures serve to protect and improve public health; however, they are recognized as a major source of environmental degradation. Thus, an effective performance…
Does personal data protection matter for ISO 9001 certification and firm performance?
Efrosini Siougle, Sophia Dimelis, Nikolaos MalevrisThis study explores the link between ISO 9001 certification, personal data protection and firm performance using financial balance sheet and survey data. The security aspect of…
Relationship clusters and performance of conflict management strategies in cross-organisational projects teams
Titus Ebenezer Kwofie, Florence Akyaa Ellis, Michael Nii Addy, Samuel Amos-Abanyie, Clinton Aigbavboa, Samuel Owusu AframThe link between relationship typologies and effectiveness of conflict resolution approaches remains to be tested despite its significance in conflict management in construction…
The role of risk management committee between risk-taking behavior and companies’ performance
Masculine Muhammad Muqorobin, Utpala Rani, Alex Johanes SimamoraThis research aims to examine the moderating role of the existence of risk management committee between risk-taking behavior and companies’ performance.
Board diversity on firm performance from resource-based view perspective: new evidence from Pakistan
Ismail Khan, Iftikhar Khan, Ikram Ullah Khan, Shahida Suleman, Shoukat AliThis study aims to investigate the impact of extensive board diversity on firm performance from the perspective of resource-based view (RBV) theory in the context of Pakistan.
Virtuous leadership and individual performance among Indian bank employees: a parallel mediation model
Mamta TripathiThis study aims to empirically explore the effect of virtuous leadership on the individual performance of an employee in light of “institutional theory”, considering work…
Relationship between organisational culture and collective coping strategies in project teams: an exploratory quantitative study in the UAE construction industry
Sulafa BadiThis study explores the role of organisational culture in promoting collective coping strategies in construction project teams in the United Arab Emirates (UAE). Three collective…
Factors affecting job satisfaction and employee performance: a case study in an Indonesian sharia property companies
Istiqomah Nur Latifah, Agus Achmad Suhendra, Ilma MufidahThis study aimed to discover the factors affecting employee performance by testing the relationship of change management, job satisfaction, organizational commitment and…
Achieving green firm reputation through green customer salience and reverse logistics practices
David Asamoah, Benjamin Agyei-Owusu, Dorcas Nuertey, Caleb Amankwaa Kumi, Joseph Akyeh, Prince Delali FiadjoeThis study provides new insights into antecedents and outcomes of reverse logistics practices by examining green customer salience as the driver of reverse logistics practices and…
Metrics for measuring industrial sustainability performance in small and medium-sized enterprises
Azemeraw Tadesse Mengistu, Roberto PanizzoloThis paper aims to identify and empirically analyze useful and applicable metrics for measuring and managing the sustainability performance of small and medium-sized enterprises…
Managing the traceability system for food supply chain performance
Dimitrios Kafetzopoulos, Spiridoula Margariti, Chrysostomos Stylios, Eleni Arvaniti, Panagiotis KafetzopoulosThe objective of this study is to improve the food supply chain performance taking into consideration the fundamental concepts of traceability by combining the current frameworks…
Supply chain risk factor assessment of Indian pharmaceutical industry for performance improvement
Astha Sharma, Dinesh Kumar, Navneet AroraThe purpose of the present work is to improve the industry performance by identifying and quantifying the risks faced by the Indian pharmaceutical industry (IPI). The risk values…
Hospitality and tourism firms' board characteristics, board policies and tourism sector performance: what is the nexus?
Khalil Nimer, Cemil Kuzey, Ali UyarThis study investigated the micro–macro link in the hospitality and tourism (H&T) sector, specifically considering whether the gender diversity, independence and board attendance…
Resource Overall Equipment Cost Loss indicator to assess equipment performance and product cost
Elena Stefana, Paola Cocca, Federico Fantori, Filippo Marciano, Alessandro MariniThis paper aims to overcome the inability of both comparing loss costs and accounting for production resource losses of Overall Equipment Effectiveness (OEE)-related approaches.
Smart HRM 4.0 for achieving organizational performance: a dynamic capability view perspective
Rajasshrie Pillai, Kailash B.L. SrivastavaThe research examines the role of Smart HRM 4.0 in developing dynamic capabilities and its impact on human resources and organizational performance.
How relational capability can influence the success of business partnerships
Luca Giraldi, Sofia Coacci, Elena CedrolaThe present article aims to investigate the quality of the relationships in a business partnership for a project in Medtech field and the components that most influence them, with…
Linking resource bundling and logistics capability with performance: study on 3PL providers in India
Devinder Kumar, Anupama PrasharThis study examines the effect of human and technological resource bundling on the financial and non-financial performance of third-party logistics (3PL) firms in India.
Organizational readiness and innovation in the Jordanian telecommunication companies
Najm Abood Najm, Wejdan Waleed AliThe purpose of this study is to examine the effect of organizational readiness (OR) dimensions (organizational culture, climate and capability) on three types of innovations (INs…
Resource-based productivity in the closed banking sector: the case of Ethiopian banks
Yihays Fente Tarekegn, Weifeng Li, Huilin XiaoThe current paper's goal is to examine the productivity of the closed banking sector evidenced from Ethiopia. In addition, the inclusion of intangibles on productivity was…
Resonant leadership and organizational citizenship behavior: a moderated-mediation analysis of followers’ resilience
Ibrahim Tabche, Mohamed H. Behery, Kamarul Zaman Bin AhmadThis paper aims to examine the relation between resonant leadership (RL) and organizational citizenship behaviors while testing for the mediation effects of followers’ resilience…
An evaluation model for task complexity in production lines
Song Thanh Quynh Le, Van Nam HuynhTask complexity is one of the significant factors that influences and is used for forecasting employee performance and determining labor cost. However, the complexity level of…
Exploring the role of individual-focused transformational leadership in facilitating taking charge: mediating mechanism of psychological capital and thriving at work
Parul MalikDrawing on the “conservation of resources” theory, the current study examines the mechanisms by which individual-focused transformational leadership (i.e. individualized…
Fertilizer subsidy in Ghana: a gain or loss of cocoa productivity?
Bismark Amfo, Adinan Bahahudeen Shafiwu, Mohammed TankoThe authors investigated cocoa farmers' access to subsidized fertilizer in Ghana and implications on productivity.
Driving sustainability in supply chain management for a more inclusive and responsible future
Wael Hassan El-Garaihy, Tamer Farag, Khalid Al Shehri, Piera Centobelli, Roberto CerchioneNowadays, a prominent research area is the development of competitive advantages in companies, due to their environmental commitment and orientation. Based on resource-based view…
Circular economy and sustainable development: a review and research agenda
Harchitwan Kaur Lamba, Nived S. Kumar, Sanjay DhirThis study theoretically investigates the extant literature published about circular economy and sustainable development to identify significant research themes, the most relevant…
Theoretical framework for strategic productivity in manufacturing: the primary transformation model (PTM)
Érico Daniel Ricardi Guerreiro, Reginaldo Fidelis, Rafael Henrique Palma LimaA quantitative theoretical model is proposed to measure how productivity performance can be affected by strategic decisions related to specific competitive priorities.
Port productivity: benchmarking analysis of strategic ports
Marvin Gonzalez, Gioconda QuesadaThe productivity of a port is a measure that is important to different stakeholders: port administrators (port authority), third-party logistics providers, manufacturers and…
Developing SME performance management practices: interventions for improving productivity
Oliver William Jones, David Devins, Greg BarnesThe paper is a proof of concept (PoC) intervention study aimed for developing performance management (PM) practices in manufacturing small and medium-sized enterprises (SMEs) with…
Workplace pro-environmental behaviour: a review and bibliometric analysis
Hiba Zaidi, Feza Tabassum AzmiPro-environmental behaviour (PEB) has always been one of the most critical topics in academia and industry. The primary goal of this study is to identify the current research…
A preliminary framework for assessing lean implementation in higher education
Jennifer Cross, Madina Joshi, Paula JensenThis study aims to develop and implement an initial framework for assessing progress in lean implementation within an higher education institution (HEI). It includes developing…
Developing structural modelling of inter-partner factors of international joint ventures performance
Ishita Batra, Sanjay DhirThe study aims to identify, analyse and develop a model for measuring the inter-relationship and interaction among the inter-partner factors. International joint ventures (IJVs…
Identifying the key areas for benchmarking towards the improvement of small and medium scale enterprises (SMEs) construction firms in developing countries: the case of Ghana
Ernest Kissi, Clinton Aigbavboa, Prosper Babon-AyengThe purpose of this study was to identify key areas for benchmarking (BM) towards the improvement of small and medium scale enterprises (SMEs) construction firms in developing…
Performance measurement and evaluation: applying return on investment (ROI) to human capital investments
Deneise Dadd, Matthew HintonThis study aims to investigate the growing use of financial metrics (such as return on investment [ROI]) to measure performance and evaluate human capital (HC) investments.
How technological innovations in performance measurement systems overcome management challenges in healthcare
Adelaide Ippolito, Marco Sorrentino, Francesco Capalbo, Adelina Di PietroThe aim of this paper is to analyse how technological innovations in performance measurement systems make it possible to overcome some of the challenges that public healthcare…
Elucidating the role of digital technologies in bridling the ramifications of COVID-19 in restaurant services: moderation of pandemic susceptibility and severity
Abhijeet BiswasThe purpose of this study is to augment the perceived service quality (PSQ) dimensions as well as evaluate the effects of pandemic susceptibility and severity by appending crucial…
The impact of academicians' cultural and social capital on their individual job performance
S. Koza Çiftçi, Engin KaradagThe aim of this study is to analyze whether or not the interaction between academicians' cultural and social capitals has effects on their individual work performance.
Employee-oriented human resource policy as a factor shaping the influence of servant leadership on job performance
Kamila LudwikowskaAlthough there is growing research on the relationship between servant leadership and job performance, limited research examined conditions under which servant leadership is more…
HRM practices and employee engagement: role of personal resources- a study among nurses
Geetha Jose, Nimmi P.M., Vijay KuriakoseThe study aims to look into the mechanism by which perceived human resource management (HRM) practices impact nurses' engagement, by specifically looking into the role of…
Does transparency and disclosure (T&D) improve the performance of banks in India?
Shailesh Rastogi, Jagjeevan KanoujiyaThe purpose of the study is to explore the association of disclosures for the performance of banks in India.
Measuring strategic fit using big data analytics in the automotive supply chain: a data source triangulation-based research
Anup Kumar, Santosh Kumar Shrivastav, Subhajit BhattacharyyaThis study proposes a methodology based on data source triangulation to measure the “strategic fit” for the automotive supply chain.
Business analytics: an example of integration of TD-ABC and the balanced scorecard
Steen NielsenThe purpose of this paper is twofold. First, to combine a holistic model – in our case the balanced scorecard – with the time-driven activity-based costing model. The inspiration…
Entrepreneurial orientation, sustainability practices and performance of small and medium enterprises: evidence from an emerging economy
Samuel Yaw Akomea, Ahmed Agyapong, Godwin Ampah, Hannah Vivian OseiDespite the growing scholarly interest in examining entrepreneurial orientation (EO)-performance link, the results have been inconsistent. However, studies have not explored…
COVID-19 impact in supply chain performance: a study on the construction industry
Tisha Meriam Cherian, C. Joe ArunThe strict lockdown during COVID-19 has suspended construction, procurement and logistics in construction industry and affected the entire Supply Chain Management (SCM). The…
A competitiveness measurement system of Brazilian start-ups
Claudio Roberto Silva Júnior, Julio Cezar Mairesse Siluk, Alvaro Neuenfeldt Júnior, Matheus Francescatto, Cláudiade MichelinThe purpose of this paper is to propose a competitiveness measurement system for start-ups considering multiple critical success factors.
Enhancing the strategic alignment between environmental drivers of sustainability and the performance management system in Italian manufacturing firms
Ivo Hristov, Andrea Appolloni, Wenjuan Cheng, Michelina VendittiThe purpose of this paper is to provide managers with suitable strategic KPIs in decision-making processes, which aim to integrate the environmental dimension of sustainability at…
Prioritising enabling factors of Internet of things (IoT) adoption in digital supply chain
Premaratne Samaranayake, Tritos Laosirihongthong, Dotun Adebanjo, Sakun Boon-ittThis paper explores the role of Internet of things (IoT) enabling factors in adopting digital supply chain.
A study on how to achieve flexibility in healthcare process: a simulation-based approach
Sasadhar Bera, Pradeep Kumar, Subhajit BhattacharyaThe paper aims to investigate the cardiology department’s operational system for improving flexibility by minimizing the patient waiting time and simultaneously maximizing the…
Output measurement in professional public organizations: insights from European justice systems
Petra Pekkanen, Timo PirttiläThe aim of this study is to empirically explore and analyze the concrete tasks of output measurement and the inherent challenges related to these tasks in a traditional and…
Organizational context, use of performance management practices and their effects on organizational performance: an empirical look at these interrelationships
Patrícia Gomes, Sílvia M. MendesThis paper investigates organizational performance effects by using performance management (PM) practices (both quality and internal managerial practices) and the moderating…
Lean six-sigma (LSS) applications in hospitals: a decade (2011–2020) bibliometric analysis
Ankit Singh, Priya RaviThis study examines the research landscape of Lean Six-Sigma (LSS) applications in hospitals for the period of the last decade (2011–2020) to derive answers to the research…
Future research avenues at the nexus of circular economy and digitalization
Serhat Burmaoglu, Dilek Ozdemir Gungor, Aynur Kirbac, Ozcan SaritasThe authors posit that one of the key enablers of the circular economy will be the digital transformation – in other words, “digitalization.” In this study, the authors examine…
Employer attractiveness, employee engagement and employee performance
Ha Minh Nguyen, Luan Vinh NguyenThis study examines the effects of employer attractiveness (EA) on employee engagement (EE) and employee performance (EP).
Interdependencies between financial and non-financial performances: a holistic and short-term analytical perspective
Sebastiano Cupertino, Gianluca Vitale, Paolo TaticchiThis paper aims to investigate possible interdependencies affecting short-term profitability between internal and process business aspects which can play a critical role in…
Impeding factors for the generation of collaborative innovation performance in ecosystem-based manufacturing
Aylin AtesAlthough there is a growing body of literature on the benefits of innovation ecosystem participation for keystone/focal firms, there are limited studies on what motivates or…
Continuous learning during crises: achieving change-efficacy, meaningful work and adaptive performance
Sunil Budhiraja, Neerpal RathiThe study aims to examine the association between learning culture and adaptive performance of delivery employees during crises situation. The study develops and tests a model…
Comparing online retail loyalty segments of Indian Gen Z buyers
Pavleen Soni, Jyoti VohraGeneration Z (Gen Z) is particularly influenced by digital technologies as this cohort is found to have grown up with technology forming the pivot of most of their routine…
Supplier performance and selection from sustainable supply chain performance perspective
Purushottam L. Meena, Rajesh Katiyar, Gopal KumarThis paper aims to address the supplier selection problem based on a developed framework capturing the essence of the supply chain operations reference (SCOR) model…
Fuzzy AHP approach for barriers to implement LSS in the context of Industry 4.0
Pramod Kumar, Parvinder Singh Brar, Dharmendra Singh, Jaiprakash BhamuThe purpose of the present work is identification and prioritization of barriers to Lean Six Sigma (LSS) implementation in Indian manufacturing industries in the context of…
Relationship between ecosystem innovation and performance measurement models
Deoclécio Junior Cardoso da Silva, Luis Felipe Dias Lopes, Luciana Santos Costa Vieira da Silva, Wesley Vieira da Silva, Clarissa Stefani Teixeira, Claudimar VeigaThis study examines the relationship between the innovation ecosystem and performance measurement models. Although the innovation ecosystem and measurement models are widely…
Determinants of performance drivers in online food delivery platforms: a dynamic performance management perspective
Enzo BivonaThis study aims to demonstrate that the Dynamic Performance Management (DPM) framework, integrating performance management with system dynamics modelling, enables decision-makers…
Barriers for adoption of Industry 4.0 in sustainable food supply chain: a circular economy perspective
Anish Kumar, Sachin Kumar Mangla, Pradeep KumarFood supply chains (FSCs) are fast becoming more and more complex. Sustainability is a necessary strategy in FSCs to meet the environmental, economic and societal requirements…
One-of-a-kind production (OKP) planning and control: a comprehensive review and future research directions
Juliano Endrigo Sordan, Pedro Carlos Oprime, Márcio Lopes Pimenta, Paolo Chiabert, Franco Lombardi, Per HilletofthThe aim of this paper is to identify some specificities of production planning and control (PPC) activities in the one-of-a-kind-production (OKP) process through an extensive…
Estimating technical efficiency in the presence of farm heterogeneity: evidence from maize production in Ethiopia
Abebayehu Girma GeffersaThe purpose of this paper is to measure technical efficiency and examine its determinants while disentangling unobserved time-invariant heterogeneity from actual inefficiency…
Impact of lean principles on operational performance in high uncertainty
Mira Thoumy, Marie-Helene Jobin, Juliette Baroud, Claude El Nakhel KhalilThe purpose of this research is to study the impact of perceived adoption of Lean principles on operational performance in Lebanese pharmaceutical industries.
Board gender diversity: implications for environment, social, and governance (ESG) performance of Indian firms
Priti Yadav, Anupama PrasharThe purpose of this article is to explore the phenomena of board gender diversity and its consequences for sustainability performance, as measured by the environment, social and…
Quality of work life, fear of COVID-19, job satisfaction, and commitment: a moderated mediation model
Gaurav Deep Rai, Saurabh VermaPrincipally, this study aims to test a conceptual framework of the moderating influence of fear of COVID-19 on the following hypothesized relationships (1) quality of work life…
Supply chain sustainability drivers for fast-moving consumer goods (FMCG) sector: an Indian perspective
Anupama Prashar: Sustainability in fast-moving consumer goods (FMCG) supply chains (SC) is receiving greater than ever attention due to the increasing awareness of sustainability challenges such…
A study of the impact of COVID-19 on construction workforce productivity in Malaysia
Caryn Khye Lyn Tan, Zulkiflee Abdul-SamadThis paper aims to study the reaction of construction project managers in coping with workforce productivity challenges that arise from the COVID-19 pandemic.
Managerial coaching and sales performance: the influence of salesforce approaches and organisational demands
Joana Coimbra, Teresa ProençaThis study intends to understand if managerial coaching, a sustainable competitive strategy, has an impact on sales performance, through customer and results orientation of the…
Organizational resilience and employee performance: the mediation of perceived organizational support in the Indian HEIs
Priyanka Sihag, Aastha DhooparWith the outbreak of the COVID-19 pandemic, the human race is compelled to fight an unseen microscopic enemy. Coronavirus has had a significant impact on the lives of people…
Hope, goal-commitment and -stress mediating between collaborative leadership, financial resources and performance
Choiwai Maggie Chak, Lara Carminati, Celeste P.M. WilderomCombining the goal-setting and job demands-resources (JD-R) theories, we examine how two project resources, collaborative project leadership and financial project resources…
Benefits on productivity indicators after quality management implementation: evidence in the dairy industry
Bertha Viviana Ruales Guzmán, Oscar Fernando Castellanos DomínguezThis study aims to address two objectives: to analyse how the benefits of quality management (QM) are perceived on specific productivity indicators of the Colombian dairy industry…
Sustainable municipal solid waste management (MSWM) in the smart cities in Indian context
Vikas Thakur, Dibya Jyoti Parida, Vivek RajSmart cities in India are going to be a reality very soon by turning challenges into opportunities for the society. However, due to rapid increase in population burden, fast…
Roadmap to enhance the insertion of social sustainability in logistics systems
Vitor William Batista Martins, Rosley Anholon, Osvaldo Luiz Gonçalves Quelhas, Walter Leal FilhoThis article aimed to propose and validate a roadmap to enhance the insertion of social sustainability practices in logistics activities considering the scenario of companies…
Green in-store operations and sustainability performance: the moderating role of organization size
Sharfah Ahmad Qazi, Muhammad Moazzam, Waqas Ahmed, Muhammad Mustafa RaziqBusinesses are increasingly striving to become sustainable in terms of economic, environmental and social aspects. However, in the fresh food retail supply chains (SCs), achieving…
Demand management approaches in services sector and influence on company performance
Renu L. Rajani, Githa S. Heggde, Rupesh Kumar, Deepak BangwalThe purpose of this paper is to empirically examine the impact of supply chain risks (SCRs) and demand management strategies (DMSs) on the company performance in order to study…
Key activity indicators: critical review and proposal of implementation criteria
Sebastiano Di Luozzo, Richard Keegan, Roberto Liolli, Massimiliano Maria SchiraldiThis paper discusses the concept, definition and usage of Key Activity Indicators (KAIs) and their integration within a Performance Measurement and Management system (PMM).
Does economic freedom fosters Islamic rural banks efficiency? Evidence from Indonesia
Masrizal, Raditya Sukmana, Bayu Arie Fianto, Rifyal Zuhdi GultomThis paper aims to examine the relationship between economic freedom and Islamic rural banks' efficiency in the case of Indonesia.
ISSN:
1741-0401Renamed from:
Work StudyOnline date, start – end:
2004Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Luisa Huatuco
- Dr Nicky Shaw