International Journal of Productivity and Performance Management

Maintenance scheduling of a cheddar cheese manufacturing plant based on RAM analysis

Panagiotis Tsarouhas

The purpose of this research is to calculate and enhance the cheese cheddar manufacturing plant efficiency under actual workplace conditions by measuring reliability…

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Modelling supply chain risks and their impacts on the performance of the sago starch agro-industry

Syamsul Anwar, Taufik Djatna, Sukardi, Prayoga Suryadarma

Supply chain risks (SCRs) have uncertainty and interdependency characteristics that must be incorporated into the risk assessment stage of the SCR management framework…

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Assessing audit outcomes of pre-determined objectives in a public institution (South Africa)

Stella Banyana Mosimege, Tyanai Masiya

Many developing countries such as South Africa have been introducing measurement of results to improve public service delivery. The practice of development of performance…

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Does managerial capability always drive performance? Empirical examinations of small and medium firms (SMEs) in a developing economy

Ahmed Agyapong, Suzzie Owiredua Aidoo, Samuel Yaw Akomea

The paper sought to uncover the conditions under which managerial capability enhances performance while considering the role of social capital within the unique boundary…

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Application of value stream mapping (VSM) in low-level technology organizations: a case study

Hiluf Reda, Akshay Dvivedi

This research aims to improve the performance and productivity of low-level technology organizations using lean tools – value stream mapping (VSM). In order to investigate…

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Design framework for a lean warehouse – a case study-based approach

P. Raghuram, Mahesh Kumar Arjunan

This purpose of this study is to develop a simple framework for designing a warehouse incorporating lean principles. Multiple objectives like resource planning, material…

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Fashion supply chain transparency: do as I say not as I do

Adriana Pigeard Muratore, Leonardo Marques

Fashion brands are under heavy criticism for often exhibiting poor working conditions and producing environmental damage. Pressure comes from initiatives such as Fashion…

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In search of supplier flexibility performance measurement

Helena Forslund, Stig-Arne Mattsson

The purpose of this study is to identify, characterize and assess supplier flexibility measurement practices in the order-to-delivery process.

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Organizational resilience, job satisfaction and business performance

Ilse Maria Beuren, Vanderlei dos Santos, Viviane Theiss

This paper aims to analyze the effects of organizational resilience on job satisfaction and business performance in companies that have undergone corporate reorganizations.

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The impact of contingency fit on organisational performance: an empirical study

Abdallah Amhalhal, John Anchor, Nicoleta S. Tipi, Sara Elgazzar

The research investigates the effectiveness of the performance measurement alignment approach which claims that measurement diversity (multiple performance measures…

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Firms performance, risk taking and managerial ability

Alex Johanes Simamora

This research aims to examine the moderating role of managerial ability on the relationship between risk-taking behavior and firms' performance.

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What factors can explain the performance of energy companies in Portugal? Panel data evidence

Maria Elisabete Duarte Neves, Luís Baptista, António Gomes Dias, Inês Lisboa

This paper aims to analyze the determinants of Portuguese energy companies' performance.

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A fuzzy multi-criteria framework to identify barriers and enablers of the next-generation vaccine supply chain

Dheeraj Chandra, B. Vipin, Dinesh Kumar

Due to the introduction of new vaccines in the child immunization program and inefficient vaccine supply chain (VSC), the universal immunization program (UIP), India is…

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Determinants of coaching success: a systematic review

Wilmar Cidral, Carlos Henrique Berg, Maria Lúcia Paulino

The major contribution of this paper is to propose a theoretical framework to coachee success and to identify the most relevant resources for coachee success.

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Evaluating interaction between internal hospital supply chain performance indicators: a rough-DEMATEL-based approach

Daniel Soto Lopez, Maryam Garshasbi, Golam Kabir, A.B.M. Mainul Bari, Syed Mithun Ali

Previous studies on hospital supply chain performance have attempted to measure the performance of the hospital supply chain either by the measurement of performance…

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Measure human capital because people really matter: development and validation of human capital scale (HuCapS)

Rinki Dahiya, Juhi Raghuvanshi

Notwithstanding the findings of several published articles on human capital, there is scarcity of a comprehensive instrument to measure it. In this direction, the…

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Adoption of Industry 4.0 and lean concepts in hospitals for healthcare operational performance improvement

Tharushi Sandunika Ilangakoon, Samanthi Kumari Weerabahu, Premaratne Samaranayake, Ruwan Wickramarachchi

This paper proposes the adoption of Industry 4.0 (I4) technologies and lean techniques for improving operational performance in the healthcare sector.

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Determinants of employee creative behavior in the UAE public sector

Khawla Ali Al Hosani, Anne Rienke van Ewijk, Matloub Hussain

Service levels between public organizations in the United Arab Emirates (UAE) differ and fluctuate. Service levels were found to increase with the level of employee…

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Impact of sustainable supply chain management and customer relationship management on organizational performance

Saikat Das, H.M. Kamrul Hassan

This paper aims to assess the effect of sustainable supply chain management (SSCM) , competitive advantage (CA) and customer relationship management (CRM) on…

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A holistic model for measuring continuous innovation capability of manufacturing industry: a case study

Benny Lianto, Muhammad Dachyar, Tresna Priyana Soemardi

The purpose of this paper is to develop a comprehensive continuous innovation capability (CIC) measurement model in manufacturing sectors.

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Circular economy indicators and levels of innovation: an innovative systematic literature review

Edson Luis Kuzma, Simone Sehnem, Ana Beatriz Lopes de Sousa Jabbour, Lucila M.S. Campos

This article aims to analyze the specific indicators of the circular economy (CE) in terms of analytical aspects, scope and breadth of metrics and levels of innovation…

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Do job competencies influence the satisfaction of customers? An investigation in the cooperative banking sector

V. Shanujas, T. Radha Ramanan

A cooperative bank customer in India has varied needs and is a unique segment of Indian banking. The purpose of the study is to provide the sector with an understanding of…

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Technological innovation management: understanding difficulties in an emerging country to enhance manufacturers performance

Lucas M. Matos, Izabela Simon Rampasso, Osvaldo L.G. Quelhas, Walter Leal Filho, Rosley Anholon

This study aims to discuss the difficulties faced by two large Brazilian industrial companies in technological innovation management.

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The effect of presenteeism among Bangladeshi employees

Amlan Haque

Presenteeism refers to attending work while ill and not being able to work to full capacity. Applying the social cognitive theory (SCT), this paper examines the…

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Supply chain integration and export performance: the mediating role of supply chain performance

Ayman Bahjat Abdallah, Omar Mohammad Rawadiah, Walaa Al-Byati, Salah Alhyari

The purpose of this study is to examine the effect of supply chain integration (SCI) in terms of supplier, customer and internal integration on supply chain performance…

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Quality certification and firm performance. The mediation of human capital

Juan Miguel Gallego, Luis H. Gutiérrez Ramírez

This paper investigates the impact of adopting quality management standards like ISO9001 on a firm's performance and the mediator role of human capabilities within firms…

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Effects on corporate performance through ISS-enabled strategy-making on dynamic and improvisational capabilities

Adilson Carlos Yoshikuni

This study develops the idea that resource orchestration (RO) of ISS-enabled strategy-making (ISS-SM) can influence dynamic and improvisational capabilities in innovation…

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Job meaningfulness, employee engagement, supervisory support and job performance: a moderated-mediation analysis

Abinash Panda, Subhashis Sinha, Nikunj Kumar Jain

Guided by social exchange, broaden and build and conservation of resources theoretical perspectives, this study explores the moderated mediating role of supervisory…

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Working capital allocations and productivity: empirical issues and role of asset utilization

Gaurav Singh Chauhan

The article highlights potential mismeasurement in working capital allocations among academicians and practitioners and revisits the relationship between firms' working…

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The mediating effect of work engagement on the relationship between work–family conflict and turnover intention and moderated mediating role of supervisor support during global pandemic

Ilhami Yucel, Muhammed Sabri Şirin, Murat Baş

This paper aims to investigate whether there is a relationship between work–family conflict and turnover intention and whether work engagement has a mediating effect and…

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Determinants of alliance productivity and performance: evidence from the automobile industry

Rishabh Rajan, Sanjay Dhir, Sushil

This study aims to identify critical factors and examine their impact on alliance performance from an organizational learning point of view.

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Thermal treatment process of PET bottles filaments using industrial design of experiments

Syntia Lemos Cotrim, Ageu Araújo Machado, Gislaine Camila Lapasini Leal, Mauro Antonio da Silva Sá Ravagnani, Edwin Vladimir Cardoza Galdamez

The purpose of this paper is to present the application of Design of Experiments techniques for the analysis of operating parameters of an industrial oven for the heat…

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Data-driven performance management of business units using process mining and DEA: case study of an Iranian chain store

Negin Maddah, Emad Roghanian

The underlying purpose of this paper is to propose a comprehensive framework evaluating the performance of business units of an organization with a process perspective…

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What should be lean buffer threshold for the forward-reserve warehouse?

Bhavin Shah

The assorted piece-wise retail orders in a cosmetics warehouse are fulfilled through a separate fast-picking area called Forward Buffer (FB). This study determines…

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Does business strategy and management control system fit determine performance?

Tapio Jukka

This study examines the relationship between business strategy, management control system (MCS) type and performance. Does the alignment of organisation business strategy…

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Gendered brokerage and firm performance – An interlock analysis of the UK

Yasaman Sarabi, Matthew Smith, Heather McGregor, Dimitris Christopoulos

Corporate success depends partially on the quality of knowledge accessible to the executive board. One route of access to such knowledge is the appointment of directors…

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“Augmenting bank service quality dimensions: moderation of perceived trust and perceived risk”

Abhijeet Biswas, Deepak Jaiswal, Rishi Kant

Permeation of private sector banks has triggered intense competitiveness in the Indian banking sector; therefore, customer satisfaction has become the epicenter of all…

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Measuring coherence of performance measurement indicators in complex and changing environments

Sebastiano Di Luozzo, Fabrizia Del Beato, Massimiliano M. Maria Schiraldi

This paper discusses and integrates the concept of complexity in the performance measurement and management (PMM) theory by providing a comprehensive framework to design…

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Linking knowledge development with sustainable supply chain performance: mediating effects of innovativeness, proactiveness and risk taking

Syed Awais Ahmad Tipu, Kamel Fantazy

The current study provides new insights into the relationships between knowledge development (KD) and sustainable supply chain performance (SSCP) by exploring the…

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The transformational leadership role in achieving organizational resilience through adaptive cultures: the case of Dubai service sector

Rana B.S. Madi Odeh, Bader Yousef Obeidat, Mais Osama Jaradat, Ra'ed Masa'deh, Muhammad Turki Alshurideh

This empirical research draws on the existing theory of transformational leadership, adaptive culture and organizational resilience, and investigates the effect of the…

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Linkage between performance and sustainability initiatives in banking sector–An empirical examination

Rajesh Kumar Bhaskaran, K.S. Sujit, Saksham Mongia

This research study examines the impact of social and governance initiatives on financial performance of global banks. The study is significant in the context of massive…

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A performance measurement system for public–private partnerships: integrating stakeholder influence and process trans-period effect

Dan Wang, Xueqing Wang, Lu Wang, Henry J. Liu, Xiajie Jia

The purpose of this study is for examining the evolution of stakeholder influence and the trans-period effect (TPE) of process performance of public–private partnerships…

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Industry 4.0 and green supply chain practices: an empirical study

Muhammad Umar, Syed Abdul Rehman Khan, Mohd Yusoff Yusliza, Shahzad Ali, Zhang Yu

The purpose of this study is to examine the impact of Industry 4.0 on economic and environmental performance through the mediation of green supply chain management (GSCM…

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Linking firms' strategies with firm performance: mediating role of network value in telecom industry

Riffat Blouch, Khuda Bakhsh, Wajid Shakeel, Muhammad Majid Khan, Aiza Yasmeen

The purpose of the current study is to investigate the role network value of firm on the relationship between firm strategic initiatives on firm performance by managing…

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Distribution planning problem of a supply chain of perishable products under disruptions and demand stochasticity

Pravin Suryawanshi, Pankaj Dutta

The emergence of risk in today's business environment is affecting every managerial decision, majorly due to globalization, disruptions, poor infrastructure, forecasting…

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Leadership styles and organisational innovation in Vietnam: does employee creativity matter?

Nhat Tan Nguyen, Lai Wan Hooi, Mohan V. Avvari

This paper aims to look into the role of transformational leadership and transactional leadership as predictors of employee creativity and organisational innovation…

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Analysis of enablers for the digitalization of supply chain using an interpretive structural modelling approach

Prakash Agrawal, Rakesh Narain

Over the years, technology development has rationalized supply chain processes. The demand economy is disrupting every sector causing the supply chain to be more…

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Analysis of multi-factors affecting the performance of Nigeria's refineries: a systems thinking approach

Obinna Iheukwumere, David Moore, Temitope Omotayo

The challenges facing the productivity of Nigeria's refineries have generated much academic discourse. This study was carried out to develop a causal loop model showing…

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Mitigating challenges of small social enterprises to improve performance

Behnam Abedin, Heather Douglas, Jason Watson, Reihaneh Bidar

Small social enterprises (SEs) face many challenges as they seek to secure their survival, sustainability and performance, but little is known about the interrelations…

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Identifying the effect of green human resource management practices on lean-agile (LEAGILE) and prioritizing its practices

Somaieh Alavi, Hamid Aghakhani

The present study attempted to identify, measure and prioritize key green human resource management (GHRM) practices to achieve the lean-agile mindset in the steel industry.

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Information seeking and collaborative decision-making behaviour in consultancy project teams: a network theoretic viewpoint

Sulafa Badi, Hanxiao Ji, Edward G. Ochieng

This study aims to examine how embeddedness influences consultants' information seeking when making decisions within a social network of relationships, and how these…

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Performance evaluation in humanitarian operations based on the beneficiary perspective

Brenda Cardoso, Tharcisio Fontainha, Adriana Leiras, Patricia Alcantara Cardoso

This paper aims to identify the main performance criteria for Humanitarian Operations (HOs) from the beneficiary perspective and to propose a taxonomy to support the…

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A proposed maturity model to improve warehouse performance

Loay Salhieh, Waed Alswaer

The purpose of this paper is to propose a maturity model to improve warehouse performance.

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Measure what matters: descriptive and predictive metrics of HRM-pathway toward organizational performance

Rajasshrie Pillai, Brijesh Sivathanu

To understand human resource (HR) practices outcomes on HR decision making, strategic human resource management (HRM) and organizational performance by exploring the HR…

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Impacts of marketing decisions on delivery performance and flexibility of the operations area

Marcos Eduardo Finger, Daniel Pacheco Lacerda, Luis Riehs Camargo, Fábio Sartori Piran, Ricardo Augusto Cassel, Maria Isabel Wolf Motta Morandi

The purpose of this paper is to investigate the relations in the Marketing/Operations interface through the analysis of data of the operational reality of a Brazilian…

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Linking responsible leadership with financial and environmental performance: determining mediation and moderation

Zia Ur Rehman, Imran Shafique, Kausar Fiaz Khawaja, Munazza Saeed, Masood Nawaz Kalyar

Drawing upon the institutional theory, this study examines the influence of responsible leadership on firm performance. Furthermore, this research investigates…

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Enhancing employee innovativeness and job performance through a culture of workplace innovation

Mohsin Khan, Rampalli Prabhakara Raya, Rajeesh Viswanathan

The creative employees with innovative ideas tend to engage with the latest technologies and the needed organizational processes for the survival of the companies. The…

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Levels and dimensions of diversity in small businesses: contributions for performance

Carla Curado, Silvio H.T. Tai, Mírian Oliveira, Joaquim Miranda Sarmento

The purpose of this study is to propose and test a model on the impact of diversity over performance using a Portuguese national wide comprehensively matched…

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Performance assessment of the operations strategy of credit unions

Poliana Martins, Edson Pinheiro de Lima, Sandro César Bortoluzzi, Sergio E. Gouvea da Costa

In this study, the performance assessment of credit unions is developed, seeking to demonstrate how the content of their operations strategy is present in the structuring…

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The contingent nature of warehouse flexibility

Adam Sadowski, Piotr Wojciechowski, Per Engelseth

In a volatile marketplace, warehouse management is fundamentally contingent of changes in its supply network environment. Flexibility is therefore a key logistics issue in…

pdf (1.4 MB)

Risk disclosures and firm value: the role of governance in an emerging market

Surbhi Jain, Mehul Raithatha

The objective of this paper is to investigate the impact of risk disclosures on firm value. We further investigate whether effective governance moderates the relation…

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A conceptual model of Lean culture adoption in healthcare

Marc Dorval, Marie-Hélène Jobin

This work seeks to offer a greater understanding of Lean healthcare implementation challenges conceptually taking a situated cultural organizational change perspective.

pdf (206 KB)

Financial efficiency of commercial banks listed in Egyptian stock exchange using data envelopment analysis

Mahmoud Abdelrahman Kamel, Mohamed El-Sayed Mousa, Randa Mohamed Hamdy

This study used data envelopment analysis (DEA) models to measure financial efficiency of twelve commercial banks listed in the Egyptian stock exchange (CBLSE), along with…

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The impact modeling of project management function behaviors on construction labor productivity

Luong Hai Nguyen

Construction labor productivity (LP) is the key element in forming the success of construction projects. Numerous studies on the topic of critical success factors (CSFs…

pdf (171 KB)

Productivity metrics in the context of knowledge work: literature vs practice

Omar A. Tapasco-Alzate, Jaime Giraldo-García, Diógenes Ramírez-Ramírez

The purpose of this paper is to perform a comparative analysis between the productivity metrics recommended in the literature and those that companies in the…

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Transfer mechanisms for lean implementation with OHS integration in the garment industry

Abu Hamja, Peter Hasle, David Hansen

Lean manufacturing has the potential for simultaneously improving the competitiveness and the social sustainability of the apparel industry in developing countries…

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“Enabling circular business models in the fashion industry: the role of digital innovation”

Phuc Hong Huynh

Digital innovation and circular business model innovation are two critical enablers of a circular economy. A wide variety of digital technologies such as blockchain, 3D…

pdf (630 KB)

Efficacy beliefs and employee voice: the role of perceived influence and manager openness

R. Prince, M.K. Rao

The purpose of this study is to explore how and when an employee's belief in their voice self-efficacy leads to promotive and prohibitive voice behavior. By banking on…

pdf (200 KB)

Primary sector in Italy: profitability dynamics and relationship with the international economic crisis

Guido Migliaccio, Pietro Pavone

This paper investigates the income dynamics of Italian primary sector, during and after the international economic crisis. It focuses on three research questions: what has…

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Two sides, but not of the same coin: digitalization, productivity and unemployment

Oxana Krutova, Pertti Koistinen, Tuuli Turja, Harri Melin, Tuomo Särkikoski

This paper aims to examine how input from the digital restructuring of the workplace and productivity affects the risk of job loss and unemployment.

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Human resource management (HRM) in the performance measurement and management (PMM) domain: a bibliometric review

Patrizia Garengo, Alberto Sardi, Sai Sudhakar Nudurupati

The literature highlights the key role of human resource management in developing effective organizational performance measurement and management. To understand the state…

pdf (1.7 MB)

Analysis of barriers to circularity for agricultural cooperatives in the digitalization era

Erhan Ada, Muhittin Sagnak, Ruhan Askin Uzel, İrem Balcıoğlu

This study aims to propose a novel framework for barriers to circularity within cooperative supply chains. The barriers in the adoption and implementation of circular…

pdf (419 KB)

The impact of high performance work system on employee service performance: the role of organizational support and organizational identification

Salamatu Bellah Conteh, Yijun Yuan

An important objective of human resource (HR) research is to understand how HR practices can influence employee attitudes and behaviors in order to help achieve…

pdf (343 KB)

Servant leadership and employee productivity: a mediating and moderating role

Sudarmo, Pratiwi Dwi Suhartanti, Wahyu Eko Prasetyanto

This study aims to determine the relationship between servant leadership, innovation self-efficacy, corporate work culture and employee productivity in mediating and…

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Measuring technology and performance differentials among the Norwegian dairy farms

Habtamu Alem

The study measures the technology gap and performance of the Norwegian dairy farms accounting for farm heterogeneity.

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What drives the performance of different bank-ownership types in Indonesia? The pre- and post-GFC analysis

Apriani Dorkas Rambu Atahau, Tom Cronje

The Indonesian banks play crucial roles in the economy, especially because of less developed bond and stock markets. It has undergone drastic changes in bank-ownership…

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Analysing the effect of low carbon product design on firm performance

Chiranjit Das

The purpose of this study is to analyze the effect of low carbon product design on firm's competitiveness and economic performance. It also examines the mediating role of…

pdf (217 KB)

Transformational leadership and organizational performance of Omani SMEs: the role of market orientation

Khalid Abed Dahleez, Fadi Abdelmuniem Abdelfattah

This study proposed and tested a model on the relationship between transformational leadership (TL) and organizational performance (OP) with a possible intervening effect…

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Employee voice behavior: A moderated mediation analysis of high-performance work system

Sumi Jha

The purpose of this study was to investigate the relationship between psychological capital, employee voice behavior and innovative work behavior. The employee voice…

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Effects of market orientation, innovation strategies and value-based pricing on market performance

Deonir De Toni, Ricardo Antonio Reche, Gabriel Sperandio Milan

This study aims to propose and test a theoretical model that contemplates antecedent constructs of organizational performance, as well as the interaction among them.

pdf (592 KB)

Beyond monetary motivation: the moderation of Hofstede's cultural dimensions

Stephen Tetteh, Rebecca Dei Mensah, Christian Narh Opata, Gloria Nana Yaa Asirifua Agyapong

This study explicitly examines how Hofstede's cultural dimensions moderate the relationship between nonmonetary motivation factors and performance.

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Leadership credibility and change success: mediating role of commitment to change

Noufou Ouedraogo, Michel Zaitouni, Mohammed Laid Ouakouak

The purpose of this study is to investigate the effects of leadership credibility on employees' behaviours and attitudes towards organisational change through the lens of…

pdf (237 KB)

Analyzing barriers for the adoption of circular economy in the manufacturing sector

Gaurav Kumar Badhotiya, Shwetank Avikal, Gunjan Soni, Neeraj Sengar

The operational activities of manufacturing organizations are continuously degrading the environment. Circular economy adoption can help industries optimize their…

pdf (309 KB)

Modeling barriers of digital manufacturing in a circular economy for enhancing sustainability

Surajit Bag, Atul Kumar Sahu, Peter Kilbourn, Noleen Pisa, Pavitra Dhamija, Anoop Kumar Sahu

Circular economy denotes future sustainability that allows optimum utilization of resources. In the present era of technology, plenty of innovations are happening across…

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Role of leader and followers' well-being, engagement and the moderating role of psychological capital

Beena Prakash Nair, T. Prasad, Shreekumar K. Nair

The present study had two objectives, first objective was to examine the impact of authentic leadership on followers' well-being and work engagement. The second objective…

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The pricing of information asymmetry based on environmental uncertainty and accounting conservatism

Mohsen Rashidi

The purpose of this study is to investigate the information asymmetry pricing (relation between information asymmetry and expected return) based on environmental…

pdf (163 KB)

Measurement development for eco-innovation capabilities of Malaysian oil and gas firms

Russell Tatenda Munodawafa, Satirenjit Kaur Johl

To combat concerns over the state of the natural environment, energy security and deteriorating air quality, the oil and gas sector needs to implement eco-innovations…

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A control chart pattern recognition methodology for controlling information technology-enabled service (ITeS) process customer complaints

Boby John

The purpose of this paper is to develop a control chart pattern recognition methodology for monitoring the weekly customer complaints of outsourced information…

pdf (1.1 MB)

Developing IT-enabled performance monitoring system for green logistics: a case study

Deepti Chhabra, Rajesh Kr Singh, Vikas Kumar

Logistics companies are compelled to improve their efficiency and the environmental performance by introducing the green concept in their operations. The main purpose of…

pdf (1.7 MB)

The impact of counterfeit risk management on healthcare supply chain performance: an empirical analysis

Mauro Falasca, Scott Dellana, William J. Rowe, John F. Kros

This study develops and tests a model exploring the relationship between supply chain (SC) counterfeit risk management and performance in the healthcare supply chain (HCSC).

pdf (239 KB)

Influence of organizational life cycle on performance management design in the software industry

Salete Verginia Fontana Baiochi, Guilherme Corredato Guerino, Gislaine Camila Lapasini Leal, Renato Balancieri, Syntia Lemos Cotrim, Edwin Vladimir Cardoza Galdamez

This work investigates the influence of the organizational life cycle (OLC) on the performance management system (PMS) design and the performance of projects in Brazilian…

pdf (1.7 MB)

Supply chain, geographical indicator and blockchain: provenance model for commodity

Mohita Gangwar Sharma

Many commodity supply chains suffer from an unfair value distribution across the supply chain like “Coffee Paradox.” This study explores the coffee supply chain to…

pdf (1.3 MB)

Does meaningful work encompass support towards supervisory, worker and engagement relationship?

Umair Ahmed, Irene Seok-Ching Yong, Munwar Hussain Pahi, Sarfraz Ahmed Dakhan

This study aimed at examining the influence of two important elements of social supports, namely supervisor support and coworker support, on work engagement among…

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Analysis of lean implementation barriers in Indian ceramic industries: modeling through an interpretive ranking process

Jagdish Bhadu, Dharmendra Singh, Jaiprakash Bhamu

The purpose of this paper is to identify and prioritize the lean implementation (LI) barriers in the context of labor intensive Indian ceramic industries through a…

pdf (2.8 MB)

Conceptualizing a new circular economy feature – storing renewable electricity in batteries beyond EV end-of-life: the case of Slovenia

Matevz Obrecht, Rhythm Singh, Timitej Zorman

This paper aims to forecast the availability of used but operational electric vehicle (EV) batteries to integrate them into a circular economy concept of EVs' end-of-life…

pdf (691 KB)

Impact of basic psychological needs on organizational justice and helping behavior: a self-determination perspective

Shih Yung Chou, Thuy Nguyen, Charles Ramser, Tree Chang

Integrating the social exchange perspective of helping behavior with self-determination theory (SDT), this study seeks to examine the impact of employees' psychological…

pdf (354 KB)

Dynamic capabilities: antecedents and implications for firms' performance

Ricardo Jorge Correia, Mário Sérgio Teixeira, José G. Dias

This paper aims to explore a new causal link between learning, market and entrepreneurial orientations and firms' performance by introducing dynamic capabilities and…

pdf (252 KB)

How does ownership by corporate managers affect R&D in the UK? The moderating impact of institutional investors

Ahmed Hassanein, Mahmoud Marzouk, Mohsen Ebied A.Y. Azzam

This paper tests for a positive, a negative and a nonlinear relationship between the share of ownership controlled by firm managers and the management decision to invest…

pdf (175 KB)

Psychological safety and individual performance: the mediating effect of intrapreneurial behavior

Mahmoud Ahmad Mahmoud, Shuhymee Ahmad, Donny Abdul Latief Poespowidjojo

The objective of this paper is to extend the extant literature on the relationship between psychological safety (PS) and individual performance (IP) through the mediating…

pdf (233 KB)

Measuring supply chain performance: the triple E model

Luiz Eduardo Simão, Karine Somensi, Ricardo Villarroel Dávalos, Carlos Manuel Taboada Rodriguez

This work aims to measure the performance of an electric motors supply chain (SC) by using the Triple E performance measurement model to assess three performance…

pdf (511 KB)

Predictive power of training design on employee performance: an empirical approach in Pakistan's health sector

Mitho Khan Bhatti, Bahadur Ali Soomro, Naimatullah Shah

The purpose of this study is to ascertain the role of training design on employee performance in the health sector of Pakistan.

pdf (796 KB)

Analyzing the operational barriers of government-supported healthcare supply chain

Anuj Dixit, Srikanta Routroy, Sunil Kumar Dubey

The purpose of this study is to develop a methodology for the identification, categorization and prioritization of operational government-supported healthcare supply chain…

pdf (1.1 MB)

An evidence-based multilevel framework of talent management: a systematic review

Amro Aljbour, Erica French, Muhammad Ali

Past research provides mixed evidence of the various elements of talent management. This review consolidates that research evidence to present a comprehensive…

pdf (350 KB)

Kaizen transferability in non-Japanese cultures: a combined approach of total interpretive structural modeling and analytic network process

Ammar Mohamed Aamer, Mohammed Ali Al-Awlaqi, Nabeel Mandahawi, Farid Triawan, Faisal Al-Madi

The literature on Kaizen transferability to non-Japanese culture is still evolving. The results suggest that the relevant research is still at a descriptive and…

pdf (971 KB)

Determinants of the performance of small and medium-sized enterprises in emerging markets

The Nguyen Huynh

The aim of this article is to investigate the determinants of the performance of small and medium-sized enterprises in emerging markets: evidence from Vietnam.

pdf (171 KB)

Informal learning, work engagement and their effects on work-family enrichment

Mansi Rastogi, Osman M. Karatepe

Drawing from work-family enrichment (WFE) model and path-goal theory of motivation, this paper proposes and tests work engagement (WE) as a mediator between informal…

pdf (265 KB)

Implementation barriers of smart technology in Indian sustainable warehouse by using a Delphi-ISM-ANP approach

Shashank Kumar, Rakesh D. Raut, Vaibhav S. Narwane, Balkrishna E. Narkhede, Kamalakanta Muduli

In the digitalization era, supply chain processes and activities have changed entirely, and smart technology impacts each sustainable supply chain movement. The warehouse…

pdf (1.3 MB)

Islamic banking and corporate investment efficiency: empirical evidence from Malaysia

Moncef Guizani, Ahdi Noomen Ajmi

The purpose of this paper is to examine whether and how Islamic banks' financing affects corporate investment efficiency.

pdf (162 KB)

An empirical research on developing a logistics performance scale

Artuğ Eren Coşkun, Ramazan Erturgut

The main objective of this study is to identify reliable and valid performance dimensions for both the identification and quantification of logistics performance that…

pdf (3.1 MB)

Towards a strategic innovation framework to support supply chain performance

Milton M. Herrera, Johanna Trujillo-Díaz

This paper aims to determine how a strategic innovation framework that integrates the concepts of innovation function, dynamic performance management (DPM) and…

pdf (454 KB)

Managerial ability in founding-family firms: evidence from Indonesia

Alex Johanes Simamora

The purpose of this paper is to examine the effect of founding-family firms on managerial ability.

pdf (175 KB)

Key performance indicators for turboelectric distributed propulsion

Mosab Alrashed, Theoklis Nikolaidis, Pericles Pilidis, Soheil Jafari, Wael Alrashed

Recent advancements in electrified transportation have been necessitated by the need to reduce environmentally harmful emissions. Accordingly, several aviation…

pdf (2.4 MB)

Application of tools and techniques of quality by design in pharmaceutical process

E.V. Gijo

The purpose of this article is to demonstrate the application of the tools and techniques of Quality by Design (QbD) approach in an Indian pharmaceutical drug product…

pdf (799 KB)

Exploring the interrelationship among job resources, job demands, work and organizational engagement

Alka Rai, Ginni Chawla

This study aims to test the hypothesized moderated mediation process combining job resources, job demands, work engagement, job satisfaction and organizational engagement…

pdf (422 KB)

Power outage and proactive service performance: the role of patient incivility and job stress

Raheel Yasin, Ghulam Jan

Drawing from transactional stress and conservation of resource theories, this study untangles the relationship between power outage, patient incivility, job stress and…

pdf (1008 KB)

Digitally driven new product development: an involved contemporary innovation case

Samir Yerpude, Sonica Rautela

The purpose of this paper is to study the impact of real-time data emerging from implementation of the Internet of Things (IoT) and netnography on the efficiency of the…

pdf (1.3 MB)

Employee–organisation connectedness and ethical behaviour: the mediating role of moral courage

Mario Fernando, Shahriar Akter, Ruwan J. Bandara

How employees connect with their work organisation and how it may play a role in their moral courage and ethical behaviour remain under-explored. This study, using…

pdf (382 KB)

Measuring the efficiency of the healthcare sector in Poland – a window-DEA evaluation

Katarzyna Miszczynska, Piotr Marek Miszczyński

The main aim of the study was to measure and assess the efficiency of the healthcare system in Poland.

pdf (3 MB)

Sustainability balanced scorecard architecture and environmental performance outcomes: a systematic review

Suaad Jassem, Zarina Zakaria, Anna Che Azmi

This study aims to assess the current state of research on the use of sustainability balanced scorecards (SBSCs), as they relate to environmental performance-related…

pdf (454 KB)

Measurement and determinants of total factor productivity: evidence from Indian banking industry

Biswabhusan Bhuyan, Subhamitra Patra, Ranjan Kumar Bhuian

The purpose of this study is to measure the level of total factor productivity of the Indian banking sector and to identify both the bank-specific and macroeconomic…

pdf (1.6 MB)

Financial performance measurement of supply chains: a review

Masoud Rahiminezhad Galankashi, Farimah Mokhatab Rafiei

This study provides a systematic review on performance measurement of supply chains from a financial perspective.

pdf (942 KB)

The impact of inventory productivity on new venture survival

Yu Lin, Jiannan Wang, Yingjie Shi

This paper explores the relationship between inventory productivity and the likelihood of venture survival and then examines how financial constraints moderate the…

pdf (171 KB)

Anger and fear: effects of negative emotions on hotel employees' information technology adoption

Lili Zheng, Nathalie Montargot

The use of information technology (IT) in the hospitality industry is driven by the need to improve and refine customer service. However, it is unlikely that new IT will…

pdf (331 KB)

Performance evaluation: a comparative study between public and private sectors

Sandra Rolim Ensslin, Larissa Marx Welter, Daiana Rafaela Pedersini

This study analysed international publications related to the performance evaluation (PE) theme to compare the public and private sectors with a focus on the metrics and a…

pdf (1.5 MB)

Sustainability evaluation of service supply chains: a case study of an Indian hospital

Ramji Nagariya, Divesh Kumar, Ishwar Kumar

Increasing pressure from the stakeholders makes the inclusion and evaluation of sustainable practices in the service supply chain (SSC) inevitable. Therefore, this paper…

pdf (416 KB)

Proposing a performance framework for innovation measurement: an exploratory case-based research

Vanessa Nappi, Kevin Kelly

Measurement of the innovation process performance is critical for both managers and researchers. However, existing performance frameworks (PFs) neglect performance…

pdf (1.8 MB)

Implementation of supply chain 4.0 in the food and beverage industry: perceived drivers and barriers

Imran Ali, Mohamed Gamal Shehata Aboelmaged

Despite considerable growth in literature on Industry 4.0 technologies, the research on the factors influencing the investment on these technologies in pursuit of supply…

pdf (920 KB)

Identification and analysis of circular supply chain management practices for sustainability: a fuzzy-DEMATEL approach

Manju Saroha, Dixit Garg, Sunil Luthra

Circular supply chain management (CSCM) is proving to be a strong contributor towards sustainable development. The purpose of this study is to analyse the circular…

pdf (2.5 MB)

Effects of absorptive capacity and innovation spillover on manufacturing flexibility

José Pinheiro, Luis Filipe Lages, Graça Miranda Silva, Alvaro Lopes Dias, Miguel T. Preto

Shifting demand and ever-shorter production cycles pressure manufacturing flexibility. Although the literature has established the positive effect of the firm's absorptive…

pdf (256 KB)

Job demands-resources model, transformational leadership and organizational performance: a multilevel study

Anastasia A. Katou, Michael Koupkas, Eleni Triantafillidou

The purpose of this paper is to integrate an extended by personal resource job demands-resources (JD-R) model in the relationship between transformational leadership and…

pdf (292 KB)

Nexus of circular economy and sustainable business performance in the era of digitalization

Rohit Agrawal, Vishal Ashok Wankhede, Anil Kumar, Arvind Upadhyay, Jose Arturo Garza-Reyes

This study aims to conduct a comprehensive review and network-based analysis by exploring future research directions in the nexus of circular economy (CE) and sustainable…

pdf (2.8 MB)

The “interactive” performance measurement system and team performance – Towards optimal organizational utility

Yuliansyah Yuliansyah, Ashfaq Ahmad Khan, Wijaya Triwacananingrum

This study aims to highlight the significance of Performance Measurement System (PMS) as an “interactive” system that adapts to the organization's peculiar operational…

pdf (234 KB)

Organizational performance evaluation and performance paradox in CCI organizations

Marge Sassi, Ülle Pihlak, Gesa Birnkraut

The study aims to understand how practicing organizational performance evaluation (OPE) is related to the performance paradox (tensions between creative freedom and…

pdf (1.2 MB)

Evaluating the performance of primary schools in India: evidence from West Bengal

Arnab Adhikari, Samadrita Bhattacharyya, Sumanta Basu, Rajesh Bhattacharya

In the context of India, this article proposes an integrated multicriteria decision-making (MCDM) regression-based methodology to evaluate input-level performance of the…

pdf (1 MB)

Theoretical model for identifying market development indicators

Vinicius Jaques Gerhardt, Julio Cezar Mairesse Siluk, Ismael Cristofer Baierle, Cláudia de Freitas Michelin

The purpose of this paper is to develop a theoretical model composed of performance indicators divided into stages that represent a chronological order of the market…

pdf (1.8 MB)

The unit effect from a performance management perspective

Heinz Ahn, Marcel Clermont, Jens Hesping

The subjective interpretation of numerical information can induce the so-called unit effect, i.e. the scale and unit chosen to quantify such information might influence a…

pdf (300 KB)

Prevailing theoretical approaches predicting sustainable business models: a systematic review

João J. Ferreira, Cristina I. Fernandes, Pedro M. Veiga, Mathew Hughes

This study aims to map scientific publications, intellectual structure and research trends in the sustainable business model (SBM) field. Specifically, it attempts to (1…

pdf (1.4 MB)

Understanding alignment between lean and agile strategies using Triple-A model

Waqar Ahmed

Integrating the lean (LSTs) and agile (ASTs) strategies to effectively create the competitiveness of the firm is always challenging for the strategy makers. This research…

pdf (491 KB)

Dynamic framework of performance assessment for startups

Luiz Guilherme Rodrigues Antunes, Fernando Freire Vasconcelos, Camila Maria de Oliveira, Hamilton Luiz Corrêa

The purpose of this paper is to develop a performance evaluation framework designed exclusively to look at startups' reality.

pdf (764 KB)

Examining the link between Halal supply chain management and sustainability

Mohd Imran Khan, Abid Haleem, Shahbaz Khan

Halal supply chain management (HSCM) is an emerging research area and is in the early stage of evolution. This study aims to identify 11 critical factors towards effective…

pdf (2.8 MB)

Performance of university technology transfer offices: evidence from Europe and Japan

Szabolcs Pronay, Tamara Keszey, Norbert Buzás, Takayuki Sakai, Kensuke Inai

This study aims to improve the understanding of the factors that influence the performance of universities' technology transfer offices (TTOs), units charged with the…

pdf (236 KB)

Aligning individual and organizational R&D goals for self-sustainability: investigating preferences of researchers in selected CSIR laboratories, India

Beena Kumari, Sangeeta Sahney, Anuradha Madhukar

This paper intends to explore the measure for aligning the goals of researchers toward achieving organizational R&D targets. The paper also explores the significance and…

pdf (4 MB)

Definition of input and output variables to assess operations strategy efficiency frontier

Gabriela Lobo Veiga, Edson Pinheiro de Lima, José Roberto Frega, Sergio E. Gouvea da Costa

To investigate the relationship between performance frontier and operations strategy. A two-level conceptual framework is proposed based on performance elements that act…

pdf (760 KB)

Is imperfect evaluation a deterrent to adoption of energy audit recommendations?

Jayaraman Chillayil, M. Suresh, Viswanathan PK, Sasi K. Kottayil

Energy-efficiency leads to productivity gains as it can lower operating and maintenance costs, increase production yields per unit of manufacturing input and improve staff…

pdf (1.4 MB)

Improving internal logistics of a bus manufacturing using the lean techniques

José Mourato, Luís Pinto Ferreira, José Carlos Sá, Francisco J.G. Silva, Teresa Dieguez, Benny Tjahjono

This study aims to improve the reception and positioning of materials in the warehouse, as well as the internal logistics of a bus manufacturing company by acting upon the…

pdf (4 MB)

The impact of the gender composition of company boards on firm performance

Teodora-Maria Soare, Céline Detilleux, Nick Deschacht

The authors estimate the effect of the gender composition of company boards on firm performance by exploiting variation in the percentage of women after the implementation…

pdf (249 KB)

Assessment of the current state of sustainability in a manufacturing firm

Bhavya Pande, Gajendra Kumar Adil

Sustainable manufacturing is gaining prominence in light of the rising environmental and social concerns worldwide. One major task to enhance manufacturing sustainability…

pdf (201 KB)

Performance management of SMEs: a systematic literature review for antecedents and moderators

Dimitrios Kafetzopoulos

The purpose of this study is to gain insight into existing empirical studies on performance management of small and medium-sized enterprises (SMEs). It categorizes the…

pdf (823 KB)

Green human resource management, corporate social responsibility and customer relationship management: relationship analysis in the Brazilian context

Wesley Ricardo de Souza Freitas, Jorge Henrique Caldeira Oliveira, Adriano Alves Teixeira, Nelson Oliveira Stefanelli

This paper aims to analyze green human resource management's (GHRM’s) relationships with corporate social responsibility (CSR) and customer relationship management in…

pdf (734 KB)

Decent work and work–family enrichment: role of meaning at work and work engagement

Vaneet Kashyap, Ridhi Arora

The purpose of the current study is to examine decent work (DW) as a critical antecedent of work–family enrichment (WFE). Further, it also focuses on understanding the…

pdf (248 KB)

Middle manager capabilities and organisational performance: the mediating effect of organisational capacity for change

Badri Munir Sukoco, Yetty Dwi Lestari, Ely Susanto, Reza Ashari Nasution, Indrianawati Usman

This study aims to investigate the mechanism that transforms middle manager capabilities (MMCs) into organisational performance (OP). This study proposes that…

pdf (246 KB)

Leveraging knowledge sharing and innovation culture into SMEs sustainable competitive advantage

I Wayan Edi Arsawan, Viktor Koval, Ismi Rajiani, Ni Wayan Rustiarini, Wayan Gede Supartha, Ni Putu Santi Suryantini

This study aimed to examine and explain the role of knowledge sharing in shaping innovation culture to improve business performance and build sustainable competitive…

pdf (1002 KB)

Managers' and auditors' narcissism on the management team's stability and relative corporate performance

Mahdi Salehi, Safoura Rouhi, Mohana Usefi Moghadam, Faezeh Faramarzi

Success in corporate relative performance is one of the factors for the growth and durability of firms. Since the relative performance is a function of managers' decisions…

pdf (226 KB)

Performance measurement and management in the public sector: state of the art and research opportunities

Patrizia Garengo, Alberto Sardi

Since the 1980s, performance measurement and management (PMM) has been described as an essential element of new public management (NPM) reforms. The purpose of this paper…

pdf (2.4 MB)

Does PMS influence the strategy pillars: OPP relationship? Evidence from HEIs in Indonesia

Noorlailie Soewarno, Bambang Tjahjadi, Farah Anmariska

This study aims to investigate whether strategy pillars have a positive direct effect on organizational productivity performance (OPP) in the Indonesian HEI (Higher…

pdf (326 KB)

Dynamics of a medium value consumer apparel supply chain key parameters

Vimal Kumar, Pratima Verma, Ajay Jha, Kuei-Kuei Lai, Manh-Hoang Do

This research presents a study on the supply chain process of an Indian apparel industry considering various parameters involved. The study aims to identify the main…

pdf (520 KB)

Implementing a Lean Six Sigma standardized toolset in a manufacturing company: a case study

Nikolaos A. Panayiotou, Konstantinos E. Stergiou, Vassilis Chronopoulos

The first purpose of this paper is the implementation of Lean Six Sigma (LSS) in a manufacturing company operating in South East Europe in order to understand the…

pdf (734 KB)

Authentic leadership and organizational citizenship behaviour: the role of psychological capital

Subramaniam Sri Ramalu, Nadira Janadari

The purpose of this paper is to examine the direct and indirect effects of authentic leadership on organizational citizenship behaviour (OCB) with the presence of…

pdf (284 KB)

Association of performance with quality initiatives and quality awards: quality initiatives' effect

Gururaj Upadhyaya, Subrahmanya Bhat K

The purpose of this empirical study intends to explore the contingency effect of the adoption of some specific quality initiatives (QI), on the correlation of some…

pdf (624 KB)

Candle under a bushel: communicating environmental performance to improve firm performance

Francis Fonyee Nutsugah, Thomas Anning-Dorson, Stephen Mahama Braimah, Ernest Yaw Tweneboah-Koduah

This study answers the question: “does the communication of environmental performance transmit positive overall firm performance?” The authors examine the influence of a…

pdf (288 KB)

Application of Lean Six Sigma framework for improving manufacturing efficiency: a case study in Indian context

Astha Sharma, Neeraj Bhanot, Ajay Gupta, Rajeev Trehan

This study aims to utilize DMAIC methodology along with value stream mapping and other Lean Six Sigma tools in a major automobile light manufacturing industry to reduce…

pdf (2.9 MB)

Family-supportive organizational environment and turnover intention

Fatemeh Taheri

The purpose of this paper is to test a model in which family-supportive organizational environment is associated with lower levels of turnover intention through higher…

pdf (238 KB)

Can Lean eliminate waste in urban logistics? A field study

Matias Escuder, Martin Tanco, Andres Muñoz-Villamizar, Javier Santos

Urban logistics presents a series of challenges, as the interests of the different stakeholders are not always aligned. The aim of this research is to explore the…

pdf (1.3 MB)

Cognitive biases policy (CBP) in performance improvements – the example of benchmarking

Konrad Kulikowski

Despite evidence showing that cognitive biases – the systematic errors made by humans during cognitive processing, are prevalent among decision-makers, there is a lack of…

pdf (368 KB)

Management control systems and performance in strategic supply relationships

Ilse Maria Beuren, Delci Grapégia Dal Vesco

This study analyzes the relationship between two elements of the management control systems (MCSs) (performance measurement systems (PMSs) and socialization processes) and…

pdf (224 KB)

Work–family conflict, affective commitment, leadership and job satisfaction: a moderated mediation analysis

Abinash Panda, Nikunj Kumar Jain, Ranjeet Nambudiri

The detrimental influence of perceived work–family conflict (WFC) on employees' job-related attitudes has been examined in individualistic cultures. However, this…

pdf (620 KB)

A review of machine learning applications in human resource management

Swati Garg, Shuchi Sinha, Arpan Kumar Kar, Mauricio Mani

This paper reviews 105 Scopus-indexed articles to identify the degree, scope and purposes of machine learning (ML) adoption in the core functions of human resource…

pdf (2.1 MB)

Remanufacturing supply chain: an analysis of performance indicator areas

Zulfiquar N. Ansari, Ravi Kant, Ravi Shankar

Re-use of products in the supply chain has become a significant consideration in the last decade. It has resulted in the development of several product recovery…

pdf (356 KB)

The assessment of collaboration quality: a case of sugar supply chain in Indonesia

Wike Agustin Prima Dania, Ke Xing, Yousef Amer

This paper aims to evaluate the collaboration quality performance of sugar company Z and its stakeholders (farmers and distributors) by considering the sustainability…

pdf (2.8 MB)

Talent management in government organizations: identification of challenges and ranking the solutions to address them

Mohammad-Hadi Sehatpour, Behnam Abedin, Aliyeh Kazemi

The main aim of this research is to rank and prioritize the solutions to address the challenges for the successful implementation of talent management (TM) in government…

pdf (440 KB)

Effect of internal integration on SMEs’ performance: the role of external integration and ICT

Timothy Amoako, Zhang Huai Sheng, Courage Simon Kofi Dogbe, Wisdom Wise Kwabla Pomegbe

The paper investigates the mediation role of external integration in the relationship between internal integration and small and medium enterprises (SMEs) performance…

pdf (1.1 MB)

Operational and policy efficiency: a comparison between public and private Indian banks

Sayantan Kundu, Aditya Banerjee

This paper introduces the concept of policy efficiency of banks as their efficiency in implementing the government's policies. It further compares the Indian public sector…

pdf (333 KB)

The relationship between business strategy and management entrenchment

Mahdi Salehi, Arash Arianpoor

The present study's main objective is to assess the relationship between business strategy and management entrenchment in listed firms on the Tehran Stock Exchange (TSE).

pdf (177 KB)

Human capital readiness and global market orientation in Indonesian Micro-, Small- and-Medium-sized Enterprises business performance

Bambang Tjahjadi, Noorlailie Soewarno, Viviani Nadyaningrum, Aisyah Aminy

This study aims to investigate whether human capital readiness affects business performance, and if so, whether the effect is mediated by global market orientation.

pdf (325 KB)

ISO-9001 implementation and critical success factors of the Jordanian consulting engineering firms

Rateb Sweis, Nasser AL-Huthaifi, Afnan Alawneh, Wassim Albalkhy, Taghrid Suifan, Raeda Saa'da

This paper aims at studying the level of implementation of ISO 9001 in Jordanian consulting engineering firms and to what extent does the implementation effectiveness…

pdf (181 KB)

The impact of intellectual capital and related party transactions on contractual costs

Mahdi Salehi, Samira Ahmadzadeh, Fahimeh Irvani Qale Sorkh

The present study aims to assess the potential effects of intellectual capital (IC) and disclosure of firms' affiliate transactions on contractual costs (CC).

pdf (236 KB)

Leader-member exchange and frontline employees' innovative behaviors: the roles of employee happiness and service climate

Shaker Bani-Melhem, Mohd Ahmad Al-Hawari, Samina Quratulain

This research primarily aims to study the role of leader-member exchange (LMX) in frontline employees' (FLEs) innovative behaviors, whereby a mediating effect of employee…

pdf (241 KB)

Enhanced sourcing strategy for centralized multitier multiple suppliers network with failure risks

Avinash Bagul, Indrajit Mukherjee

This paper attempts to address three key objectives. The primary aim is to enhance sourcing strategy for a centralized and coordinated multitier multiple suppliers…

pdf (1.2 MB)

Influence of customer participation in new product development: the moderating role of social media

Sonica Rautela, Sarika Sharma, Shreya Virani

The business environment is changing and so are the rules of doing business. Constant innovation is the key to win in this dynamic marketplace, so that the new ideas get…

pdf (866 KB)

How does abusive supervision hurt employees? The role of positive psychological capital

James B. Avey, Upasna Agarwal, Jadvir K. Gill

The purpose of this research was to understand the mediating role of employee positive psychological capital on the negative relationship between abusive supervision and…

pdf (330 KB)

Modified total interpretive structural modelling of innovation implementation antecedents

Shiwangi Singh, Sanjay Dhir

The paper aims to identify, analyse and develop a model for measuring the inter-relationship and interaction among the antecedents influencing innovation implementation…

pdf (1.5 MB)

Investigating the interplays between integrated reporting practices and circular economy disclosure

Federico Barnabè, Sarfraz Nazir

This study seeks to: (1) discuss how the integrated reporting (IR) framework may provide the principles, concepts and the key elements to support the analysis and…

pdf (2.1 MB)

Appropriation of sustainability priorities to gain strategic advantage in a supply chain

Anup Kumar, Santosh Shrivastav, Amit Adlakha, Niraj K. Vishwakarma

The authors develop a methodology to select appropriate sustainable supply chain indicators (SSCIs) to measure Sustainable Development Goals (SDGs) in the global supply chain.

pdf (334 KB)

Machine learning and optimization-based modeling for asset management: a case study

Andrés Muñoz-Villamizar, Carlos Yohan Rafavy, Justin Casey

This research is inspired by a real case study from a pump rental business company across the US. The company was looking to increase the utilization of its rental assets…

pdf (1.4 MB)

Driving performance of higher education industry: an Indian scenario

Sumant Kumar Tewari, Madhvendra Misra

The purpose of this paper is to identify the information and communication technology management enablers (ICTMEs) and establish the hierarchical relationship among them…

pdf (482 KB)

Economic freedom, competition and bank stability in Sub-Saharan Africa

Emmanuel Sarpong-Kumankoma, Joshua Yindenaba Abor, Anthony Q. Q. Aboagye, Mohammed Amidu

This study aims to analyze the potential implications of economic freedom and competition for bank stability.

pdf (182 KB)

Knowledge management processes, innovation capability and organizational performance

Mahmoud Mohammad Migdadi

The purpose of this study is to introduce a unified framework which integrates knowledge management processes (knowledge creation, sharing, storage and documentation and…

pdf (425 KB)

A dynamic performance measurement system for supply chain management

Vahid Nazari-Ghanbarloo

This paper aims to propose a dynamic model for measurement supply chain performance (SCP) based on a dynamic balanced scorecard (DBSC). Balanced scorecard (BSC) can be…

pdf (514 KB)

Strengthening work engagement through high-performance human resource practices

Charu Goyal, Manoj Patwardhan

The purpose of this paper is to examine the relationship between the individual high-performance human resource practices (HPHRPs) and work engagement (WE) among the…

pdf (873 KB)

Improving the weight of Technical Attributes in Quality Function Deployment by the Integration of Techniques for Order of Preference by Similarity to Ideal Solution method

Ajit Kumar Singh, A.M. Rawani

This study aims to integrate the Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS) method with quality function deployment (QFD) which helps to…

pdf (972 KB)

Farmer field schools for improving economic sustainability performance of Indonesian vegetable production

Joko Mariyono, Hanik Anggraeni Dewi, Putu Bagus Daroini, Evy Latifah, Arief Lukman Hakim, Gregory C. Luther

A research and development project disseminated ecological technologies to approximately 3,250 vegetable farmers through farmer field schools (FFS) in four districts of…

pdf (310 KB)

Organizational learning and firm performance: a systematic review

Thanh Tung Do, Ngoc Khuong Mai

This study aims to systematically review empirical research on the relationship between organizational learning (OL) and firm performance (FP) to evaluate how far the…

pdf (303 KB)

Modelling performance measurement barriers of humanitarian supply chain

Anchal Patil, Vipulesh Shardeo, Jitender Madaan

Humanitarian supply chain (HSC) has been constantly challenged with multiple issues due to the complex dynamics of the disaster. These issues are inevitable and…

pdf (361 KB)

Collaborative e-business efforts and firm performance

Anwar Alsheyadi

The purpose of this study is to examine how e-business (EB) practices and performance are directly and indirectly related, and to examine the complementary effects of…

pdf (476 KB)

Development of a supply chain risk index for manufacturing supply chains

Aswin Alora, Mukesh K. Barua

The purpose of this paper is to identify, classify and prioritize supply chain risks faced by Indian micro small and medium manufacturing companies and to develop a…

pdf (481 KB)

Corporate social responsibility awareness and performance: the case of Chinese airports

Thanh Ngo, Qixia Tian

This study examines the corporate social responsibility (CSR) awareness of major Chinese airports during the 2013–2017 period as well as its influence on the airports' performance.

pdf (332 KB)

Measuring the maturity of service supply chain process: a new framework

Hadi Balouei Jamkhaneh, Abdol Hamid Safaei Ghadikolaei

The aim of this study is to develop a framework for measuring of service supply chain (SSC) maturity process.

pdf (1.5 MB)

Implementing responsibility centre management in a higher educational institution

John Rigby, Glen Kobussen, Suresh Kalagnanam, Robert Cannon

The purpose of this study is to examine the design, development and implementation of responsibility centre management at a mid-sized Canadian university, within the…

pdf (1.4 MB)

Data-driven impact assessment of multidimensional project complexity on project performance

Abroon Qazi

The purpose of this paper is to propose a data-driven scheme for identifying critical project complexity dimensions and establishing the trade-off across multiple project…

pdf (523 KB)

Female empowerment/participation in the workplace and firm performance: a study of privately-owned firms

Jessica Achkar, Elie Bouri

The purpose of this study is to examine the relationship between female empowerment/participation and firm performance.

pdf (146 KB)

Effects of cross-border acquisitions on efficiency and productivity of acquired companies: evidence from cement industry

Slađana Savović, Predrag Mimović

The purpose of this paper is to explore the effects of cross-border acquisitions on the efficiency and productivity of acquired companies in the cement industry in the…

pdf (1.1 MB)

Moving from service to sustainable services: a healthcare case study

Sharon J. Williams, Zoe J. Radnor

Worldwide, healthcare systems struggle to sustain the delivery of services at a time of increasing demand, limited resources and growing expectations from users, coupled…

pdf (301 KB)

Economic slowdown, NPA crisis and productivity behavior of Indian banks

Anju Goswami, Rachita Gulati

This paper aims to investigate the productivity behavior of Indian banks in the presence of non-performing assets (NPAs) over the period 1999 to 2017. The study examines…

pdf (988 KB)

Overview and classification of approaches to productivity measurement

Andreas Günter, Ernst Gopp

Productivity is a multidimensional and context-dependent concept. Therefore, many different definitions and consequently, many different approaches to productivity…

pdf (636 KB)

Performance improvement of supplier-side e-tender-driven marketing process

Piyush Gupta, Piyush Pranjal, Sasadhar Bera, Soumya Sarkar, Amit Sachan

Considerable amount of purchases in business-to-business (B2B) markets make through the tendering process. As technology keeps driving B2B procurement, both the…

pdf (1.8 MB)

Benchmarking the efficiency model for working capital management: data envelopment analysis approach

Himanshu Seth, Saurabh Chadha, Satyendra Sharma

This paper evaluates the working capital management (WCM) efficiency of the Indian manufacturing industries through data envelopment analysis (DEA) and empirically…

pdf (623 KB)

Task satisfaction: the effect of relative performance information versus outcome feedback

Robert Marley, Lee Kersting

In this empirical study, the primary aim is to examine whether the type of feedback provided, relative performance information (RPI) vs outcome, affects individual's task…

pdf (728 KB)

Corporate governance mechanisms and corporate performance of firms in Nigeria and Ghana

Martha Coleman, Mengyun Wu

This study investigates the impact of corporate governance (CG) mechanisms with inclusion of compliance and diligence index on corporate performance (CP) of firms in…

pdf (286 KB)

Contract design and supplier performance: an empirical investigation using multi-criteria, decision analysis

Ilias Vlachos

This study aims to investigate how contract design influences supplier performance. This study synthesises three theoretical views (efficiency, relational, contingency…

pdf (1.5 MB)

Performance management in logistics outsourcing: a study on sugar-energy industry

Alexandre Simon, Herbert Scheidl, Renan Stenico Campos, Gleison Matana

This paper analyzes managerial practices currently used for outsourced logistics activities in mechanized cutting, loading and transportation (CLT) of sugarcane in a…

pdf (1.2 MB)

Exploring the influence of religious elements on performance factors in developing countries: a case of the Ghanaian construction industry

Ernest Kissi, Kofi Agyekum, Theophilus Adjei-Kumi, Debrah Caleb, Ekow Donkor Micheal

Religiousness is evident in every aspect of life, and its impact on construction project performance is undeniable. However, little has been done to fully understand the…

pdf (211 KB)

Influence of financial architecture, intangible assets on financial performance and corporate value in the Indonesian capital market

I. Wayan Widnyana, I. Gusti Bagus Wiksuana, Luh Gede Sri Artini, Ida Bagus Panji Sedana

This study aims to analyze and explain the effect of financial architecture (with three dimensions: ownership structure, capital structure and corporate governance) and…

pdf (279 KB)

Applying conventional agency theory to prediction of employee self-reporting performance behaviour

Randolph Nsor-Ambala

The purpose of this study is to test various hypotheses regarding if managers' voluntarily prefer honesty in self-reported managerial performance (HPR).

pdf (196 KB)

How managerial coaching promotes employees' affective commitment and individual performance

Neuza Ribeiro, Tam Nguyen, Ana Patrícia Duarte, Rui Torres de Oliveira, Catarina Faustino

This study sought to provide a more comprehensive understanding of how managers' coaching skills can affect individual performance through the mediating role of affective…

pdf (239 KB)

New product development process in apparel industry using Industry 4.0 technologies

Ganguli Eranga Harshamali Wijewardhana, Samanthi Kumari Weerabahu, Julian Liyanage Don Nanayakkara, Premaratne Samaranayake

The main purpose of this paper is to assess the technological view of apparel new product development (NPD) process through a framework for improving the efficiency of NPD…

pdf (613 KB)

Impact of supplier innovativeness, top management support and strategic sourcing on supply chain resilience

Santanu Mandal

The purpose of this study is to explore the importance of supplier innovativeness (SI), top management support (TMS) and strategic sourcing (SS) in the development of…

pdf (486 KB)

Effect of SCF on automobile industry performance during sales promotional schemes

Sricharan Chirra, Dinesh Kumar

In today's competitive market subject to various uncertainties, supply chain flexibility (SCF) arose as a potential weapon to enhance the firm's performance. This paper…

pdf (268 KB)

Working capital management and profitability of listed manufacturing firms in Ghana

Kofi Amponsah-Kwatiah, Michael Asiamah

This study examines the effect of working capital management on profitability of listed manufacturing firms in Ghana.

pdf (231 KB)

Assessment of green supply chain management practices, performance, pressure and barriers amongst Indian manufacturer to achieve sustainable development

Shyamkumar D. Kalpande, Lalit K. Toke

The main objective of this paper is to integrate a typology of green supply chain management (GSCM) practices, performances, pressures and barriers with organizational…

pdf (1.1 MB)

Trust and knowledge contribution to agricultural cluster performance

Sandra Bergamini Leonardo, Marco Antonio Pinheiro Silveira, Paloma María Teresa Martinez-Sánchez, Maria do Carmo Romeiro

This paper aimed to analyze the contribution of the interorganizational relationship (IOR) factors trust and knowledge resources to the relational and transactional…

pdf (989 KB)

Economic measuring of losses derived from inventory management at an oil refinery

Marcos Fabricio Machado, Daniel Pacheco Lacerda, Maria Isabel Wolf Motta Morandi, Luis Felipe Riehs Camargo, Aline Dresch

The purpose of the present study is to identify and measure economically the losses related to inventory management in an oil refinery.

pdf (1 MB)

A company performance index for motor vehicle manufacturers: company performance measurement with environmental concerns

Qinqin Zeng, Wouter Beelaerts van Blokland, Sicco Santema, Gabriel Lodewijks

Current literature presents limited measurement methods of quantifying manufacturers' performance with environmental concerns. The purpose of this paper is to construct a…

pdf (979 KB)

The impact of board and audit committee characteristics on corporate social responsibility: evidence from the Iranian stock exchange

Shaban Mohammadi, Hadi Saeidi, Nader Naghshbandi

The purpose of this study is to investigate the effect of board and audit committee characteristics on corporate social responsibility (CSR) in Iranian companies listed in…

pdf (248 KB)

Linking improvisational behavior, adaptive selling behavior and sales performance

Peerayuth Charoensukmongkol, Pornprom Suthatorn

This research examined the relationships between improvisational behavior, adaptive selling behavior and sales performance of direct sellers in Thailand. This research…

pdf (515 KB)

Performance analysis of Indian states based on social–economic infrastructural investments using data envelopment analysis

Gaurav Goyal, Pankaj Dutta

This study investigates the performance of Indian states based on infrastructural investment in social and economic sectors using data envelopment analysis (DEA). Most of…

pdf (1.3 MB)

Sustainable operations practices and sustainable performance: relationships and moderators

Vilmar Antonio Gonçalves Tondolo, Marina D'Agostini, Maria Emília Camargo, Rosana da Rosa Portella Tondolo, Josefer de Lima Souza, André Andrade Longaray

The purpose of this study is to analyze the relationships among four types of sustainable operations practices and sustainable performance in the environmental, economic…

pdf (1 MB)

Impact of Lean, Six Sigma and environmental sustainability on the performance of SMEs

Yousaf Ali, Ahsan Younus, Amin Ullah Khan, Hamza Pervez

This paper aims to explore the impact of lean, Six Sigma and environmental sustainability on the performance of small and medium enterprises (SMEs) in Pakistan. The firm…

pdf (905 KB)

The potential impact of managerial entrenchment on firms’ corporate social responsibility activities and financial performance: evidence from Iran

Mahdi Salehi, Mahbubeh Mahmoudabadi, Mohammad Sadegh Adibian, Hossein Rezaei Ranjbar

The present study aims to assess the effect of managerial entrenchment on firms’ corporate social responsibility (CSR) activities and financial performance in Iran.

pdf (219 KB)

Practical implications of cost of quality: a systematic literature review

Evangelos Psomas, Christina Dimitrantzou, Fotios Vouzas

The present study focuses on the cost of quality (CoQ) based on which organizations can evaluate their quality-related activities in economic terms. The purpose of the…

pdf (360 KB)

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