International Journal of Productivity and Performance Management
Issue(s) available: 131 – From Volume: 53 Issue: 1, to Volume: 69 Issue: 5
Category:
Performance Management and Measurement
Volume 69
Volume 68
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Issue 8 2019
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Issue 7 2019
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Issue 6 2019
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Issue 5 2019
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Issue 4 2019 Proliferation and propagation of breakthrough performance management theories and praxes
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Issue 3 2019
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Issue 2 2019
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Issue 1 2019
Volume 67
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Issue 9 2018
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Issue 8 2018
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Issue 7 2018
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Issue 6 2018
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Issue 5 2018
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Issue 4 2018
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Issue 3 2018
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Issue 2 2018
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Issue 1 2018
Volume 66
Volume 65
Volume 64
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Issue 8 2015
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Issue 7 2015
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Issue 6 2015
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Issue 5 2015
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Issue 3 2015 Continuously relevant and responsible organizations via creativity, innovation and sustainability
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Issue 2 2015
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Issue 1 2015
Volume 63
Volume 62
Volume 61
Volume 60
Volume 59
Volume 58
Volume 57
Volume 56
Volume 55
Volume 54
Volume 53
Empowering leadership in hospital employees: Effects on goal orientation, job conditions, and employee proactivity
Abhishek Singh, Santosh RangnekarThis research paper aims to develop and test a conceptual model which explains whether and how empowering leadership, through employee goal orientation and job conditions…
The impact of individual differences on multitasking ability
Derek E. Crews, Molly J. RussThe study's purpose was to explore the impact of multitasking on efficiency and accuracy and the relationship between individual differences and multitasking ability.
Factors leading to design changes in Jordanian construction projects
Lina Ghazi Gharaibeh, Sandra T. Matarneh, Mazen Arafeh, Ghaleb SweisThe problem of design changes in the construction industry is common worldwide, and the Jordanian market is no exception. The purpose of this paper is to identify the…
Influence of empowerment, psychological contract and employee engagement on voluntary turnover intentions
Sandhya S, Sulphey M MThe purpose of the study is to explore the influence of psychological empowerment, psychological contract and employee engagement on voluntary turnover intentions of…
Developing quality label awareness index of helmet users
Sih Damayanti, Tri Rakhmawati, Sik Sumaedi, I Gede Mahatma Yuda BaktiThis research aims to develop an index for measuring Indonesian quality label awareness among motorcycle helmet users. The index measures quality label awareness and its…
Examining occupational stress, job satisfaction and gender difference among bank tellers: evidence from Ghana
Kwasi Dartey-Baah, Samuel Howard Quartey, Grace Asiedua OsafoBank tellers have been ignored in stress research. The purpose of this paper is to investigate the relationships between occupational stress, job satisfaction, and gender…
How is responsible leadership related to the three-component model of organisational commitment?
Amlan Haque, Mario Fernando, Peter CaputiThe increasing number of corporate scandals and averseness to employee commitment have brought the concept of responsible leadership (RL) to the forefront of…
Factors influencing swift and effective resolution of supplier problems
Rebecca Clemons, Swathi Reddy Baddam, Raymond M. HenryHow might an organization swiftly resolve supplier problems such that the issue does not reoccur? The purpose of this study seeks to understand the impact of different…
Improving productivity of a financial firm: business model evolution in the Caribbean
David W. Parker, William W. LawrenceThis study explores the role of business model as a state variable during transformation of a financial institution to become a multinational enterprise. Prior studies of…
Criticality assessment of the barriers to Lean Construction
Aline Patricia Mano, Sergio E. Gouvea da Costa, Edson Pinheiro de LimaThe purpose of this study seeks to identify the critical barriers for the deployment of Lean Construction (LC).
Bundling in public–private partnership projects – a conceptual framework
Tharun Dolla, Boeing LaishramThe performance of public–private partnership (PPP) projects depends on how the project has been structured. The traditional PPP option analysis for structuring project…
Investigating the relationship between Lean Six Sigma's intangible impacts and organisational innovation climate factors
Mohamed Alblooshi, Mohammad ShamsuzzamanThis paper aims to investigate the relationship between the intangible impacts of Lean Six Sigma (LSS) and organisational innovation climate factors and proposes a…
The mechanism behind informational fairness and project performance relationship: evidence from Pakistani construction organizations
Sumreen Masood Khattak, Muhammad Zahid Iqbal, Malik Ikramullah, Muhammad Mustafa RaziqThis study examines the relationship between employees' perceptions of informational fairness and project performance. Furthermore, it examines if this relationship is…
Is performance evaluation gendered for behavioural dimension?
Rachana ChattopadhyayResearches have already pointed out the linkage between pro-male bias and performance evaluation system. The main aim of this study is to understand how far different…
Robust malmquist productivity measurement: evidence from Spanish hotel industry during the Great Recession
Nickolaos G. TzeremesThe purpose of this paper is to provide a robust version of the Malmquist Productivity Index (MPI) in order to evaluate hotels' productivity levels during the Great Recession.
Measuring the impact of learning at the workplace on organisational performance
Tobias Kopp, Steffen Kinkel, Teresa Schäfer, Barbara Kieslinger, Alan John BrownThe purpose of this article is to explore the importance of workplace learning in the context of performance measurement on an organisational level. It shows how workplace…
Corporate sustainability and enterprise performance: The mediating effects of internationalization and networks
Štefan Bojnec, Nastja TomšičThe purpose of this paper is to analyse the relationship between economic performance in terms of labour productivity of small- and medium-sized enterprises (SMEs) and…
Validation issues of a performance management system for design: three case studies
Paula Görgen Radici Fraga, Maurício Moreira e Silva Bernardes, Julio Carlos de Souza van der Linden, Darli Rodrigues Vieira, Milena Chang ChainThis study aimed to discuss issues related to the process for validating a performance management system for design (PMSD) in three product development companies.
The influence of organizational culture and HRM on building innovative capability
Carlos BotelhoThis paper aims to deepen the extant theoretical and empirical knowledge on the mechanisms by which organizational culture and HR practices interact to promote innovative…
How does intellectual capital efficiency affect firm performance? The moderating role of family management
Yolanda Ramírez, Julio Dieguez-Soto, Montserrat ManzanequeThe purpose of this paper is twofold: to know whether those firms that achieve greater efficiency from their intangible resources (intellectual capital) also obtain…
Supply chain collaboration in performance-based contracting: an empirical study
Hasan Uvet, Hasan Celik, Sedat Cevikparmak, Saban AdanaDespite the significant increase in the adoption of performance-based contracting (PBC) in various industries, the primary value drivers of it are still not clear…
Reverse supply chain management in manufacturing industry: a systematic review
Kaliyan Mathiyazhagan, Sonu Rajak, Swayam Sampurna Panigrahi, Vernika Agarwal, Deepa MananiIn a quest to meet increasing pressure to incorporate environmental and sustainability factors due to the legislations and growing public awareness, companies are…
Implementation of performance management in an environment of conflicting management cultures
Joe ChristopherThe aim of this paper is to examine how performance management (PM) is adopted in the public university sector and the problems it faces in an environment of conflicting…
System dynamics applications in performance measurement research: A systematic literature review
Olufunke Olufunmi Oladimeji, Heather Keathley-Herring, Jennifer A. CrossThis study investigates system dynamics (SD) applications in performance measurement (PM) research and practice. A bibliometric analysis was conducted to investigate the…
Non-financial e-procurement performance measures: Their interdependence and impact on production cost
Nripendra Kumar, Kunal K. GangulyThe purpose of this research paper is to identify the non-financial e-procurement performance measures and find out whether these non-financial performance measures are…
Dealing with “abnormal” business growth by leveraging local area common goods: an outside-in stakeholder collaboration perspective
Carmine Bianchi, Vincenzo VignieriThe purpose of this paper is to illustrate how for a business located in a local area that does not portray the characteristics of the “Silicon Valley” stereotype…
An examination of talent management processes in Australian higher education
Atheer Abdullah Mohammed, Abdul Hafeez Baig, Raj GururajanThe purpose of this paper is to understand the best processes that are currently used in managing talent in Australian higher education (HE) and to examine the policies in…
An empirical investigation of supply chain operations reference model practices and supply chain performance: Evidence from manufacturing sector
Sri Yogi Kottala, Kotzab HerbertThe purpose of this paper is to develop and validate a scale measurement of supply chain operations reference (SCOR)-related performance indicators and proposed…
Strategic human resource management and employees' intention to leave: testing the moderated mediation
Subhash C. Kundu, Archana Mor, Neha GahlawatThe purpose of this study is to examine the relationship between business strategies (i.e. cost reduction, quality enhancement and innovation strategy) and employees'…
An integrative framework of supply chain flexibility
Ying LiaoIt is crucial to recognize that supply chain flexibility is important to build sustainable competitive edge in coping with uncertainty. This study puts forth an…
HR signals in the context of HRM-firm performance relationship: development of a conceptual framework
Chiradip Bandyopadhyay, Kailash B. L. SrivastavaThe purpose of this paper is to reframe human resources' (HR) systems and practices as HR signals drawing from conceptualizations of signals. The construct of the strength…
Impact of transactional, relational and balanced contract on affective commitment: Meaningful work as mediator
Nishant Singh, Harsha Tyagi, Umesh BamelThis paper is aimed at examining the impact of three types of psychological contracts such as transactional, relational and balanced contract on affective commitment by…
E-profiling R&D involvement/earnings of researchers: a G2E tool for performance management at CSIR–NML
Beena Kumari, Anuradha Madhukar, Indranil ChattorajCouncil of Scientific and Industrial Research (CSIR)–National Metallurgical Laboratory (CSIR–NML) has launched a number of initiatives in different perspectives of…
Lean thinking and higher education management: revaluing the business school programme management
Saad Zighan, Ahmed EL-QasemThis paper explores the applications of lean thinking in re-evaluating the business school curriculum, syllabus and intended learning objectives to enhance the…
Managing performance through employee attributes: implications for employee engagement
Pia Lappalainen, Minna Saunila, Juhani Ukko, Tero Rantala, Hannu RantanenThe purpose of this paper is to examine the connection between performance management and employee engagement. More specifically, the authors address shortcomings in prior…
Process-oriented improvement: a modern look at drawing the organizational progress roadmap
Alireza Naser SadrAbadi, Seyed Mahmood Zanjirchi, Negar JalilianIn Iran, the Bank A is one of the largest and most effective banks of the banking network. The continued success of Bank A in improving the economic level of the country…
SME productivity stakeholders: getting in the right orbit
Oliver William Jones, Jeff Gold, David DevinsThe purpose of this paper is to explore who small and medium-sized enterprise (SME) owner–managers consider as key stakeholders for their business for helping increase…
Quantitative target setting in balanced scorecard method using simultaneous equations system and goal programming
Sorour Farokhi, Emad Roghanian, Yaser SamimiThe purpose of this paper is to identify the accurate cause and effect relationships among strategic objectives and also to demonstrate how decision makers can be guided…
Fuzzy synthetic evaluation of human resource management practices influencing construction labour productivity
Argaw Tarekegn GurmuThe main objective of this research is to identify the most important human resource management (HRM) practices, which have the potential to enhance labour productivity…
Customer-contact employees’ empowerment and customer performance: The CRM effectiveness as a mediator
Sarra Berraies, Rached Chtioui, Mehrez ChaherThe purpose of this paper is to explore the relationship between the customer-contact employees’ (CCE) empowerment and customer performance indicators, namely, perceived…
Understanding the role of trade unions in improving construction productivity through the institutional framework
Shang Gao, Sui Pheng Low, Serene Simin NgSluggish performance in construction productivity (CP) is a common occurrence worldwide. This phenomenon is also observed in Singapore. In this context, the role of trade…
A combined AHP and TOPSIS approach for prioritizing the attributes for successful implementation of agile manufacturing
Rahul Kumar, Kanwarpreet Singh, Sanjiv Kumar JainThe concept of agile manufacturing is becoming critically important to manufacturing industry due to rapid industrialization, fluctuating customer demand, and turbulent…
Work social support, work engagement and their impacts on multiple performance outcomes
Niusha Talebzadeh, Osman M. KaratepeThe purpose of this paper is to propose a research model in which work engagement (WE) mediates the influence of work social support on job satisfaction (JS), in-role…
Improving the effectiveness of the employee performance management process: A managerial values approach
Alain Neher, Jane MaleyThe purpose of this paper is to explore the role of managerial values in improving the effectiveness of employee performance management (EPM).
Evaluation of lean practices in warehouses: an analysis of Brazilian reality
Caroline Morito Pereira, Rosley Anholon, Izabela Simon Rampasso, Osvaldo L.G. Quelhas, Walter Leal Filho, Luis Antonio Santa-EulaliaThis article aims to investigate the most applied lean warehouse practices in Brazilian warehouses.
Effects of green human resource management: testing a moderated mediation model
Richa ChaudharyThe purpose of this paper is to examine organizational attractiveness as a mechanism through which adoption of green human resource management (GHRM) practices affects…
Impact of operations management strategies on customer satisfaction and behavioral intentions at café-restaurants
N. Gökhan Torlak, Ahmet Demir, Taylan BudurThe purpose of this paper is to examine the relationships of capacity/layout (CL), design (D), location, (L), hygiene (H), human resource management (HRM), food quality…
Prioritize the key parameters of Vietnamese coffee industries for sustainability
Thi-Nga Do, Vimal Kumar, Manh-Hoang DoThe purpose of this paper is to identify the critical parameters of the Vietnam coffee industry and develop a comprehensive structural relationship to rank them for…
People-process-performance benchmarking technique in cloud computing environment: An AHP approach
Issam KouatliCloud computing is relatively a new type of technology demanding a new method of management techniques to attain security and privacy leading to customer satisfaction…
Heat-related productivity loss: benefits derived by working in the shade or work-time shifting
Marco Morabito, Alessandro Messeri, Alfonso Crisci, Junzhe Bao, Rui Ma, Simone Orlandini, Cunrui Huang, Tord KjellstromAgricultural workers represent an important part of the population exposed to high heat-related health and productivity risks. This study aims to estimate the heat-related…
Integration of TTF and network externalities for RFID adoption in healthcare industry
Vicky Ching Gu, Ken BlackDespite the extensive adoption of radio-frequency identification (RFID) technology across many industry supply chains, the extent of adoption in healthcare is far behind…
The effect of social network ties on performance: a moderated mediation model
Amer Ali Al-AtwiThe purpose of this paper is to adapt the job demands–resources perspective to extend social network literature by examining the effectiveness of psychological (work…
Weather and labor productivity in construction: a literature review and taxonomy of studies
Anas Moussa Al Refaie, Ali M. Alashwal, Zulkiflee Abdul-Samad, Hafez SallehClimate change and global warming have increased concerns over the influence of weather on workers' health and productivity in construction projects. A significant number…
Corporate governance mechanisms and corporate investments: evidence from India
Samridhi Suman, Shveta SinghThe purpose of this paper is to empirically investigate the influence of corporate governance variables relating to the board of directors, audit and ownership on the…
The mechanism behind employee agreeableness and group performance ratings: a Pakistani study
Sara Altaf, Muhammad Zahid Iqbal, Jan-Willem van Prooijen, Malik IkramullahThis study seeks to examine the links between employee agreeableness, group performance, and peers' perceptions of threat of retaliation, through relationship conflict.
Performance measurement for supply chains in the Industry 4.0 era: a balanced scorecard approach
Guilherme Francisco Frederico, Jose Arturo Garza-Reyes, Anil Kumar, Vikas KumarThe purpose of this paper is to present a theoretical approach based on the balanced scorecard (BSC) with regard to performance measurement – PM in supply chains for the…
Working capital management, firm performance and nature of business: An empirical evidence from India
Kumar Sanjay Sawarni, Sivasankaran Narayanasamy, Kanagaraj AyyalusamyThis paper aims to investigate the impact of the efficiency of working capital management (WCM) on the performance of a sample of Indian companies and explore how the…
GCG, financial architecture on stock return, financial performance and corporate value
Suhadak Suhadak, Sri Mangesti Rahayu, Siti Ragil HandayaniThe purpose of this paper is to observe and analyze the influence of good corporate governance (GCG) and financial architecture on stock returns and financial performance…
Performance appraisal, justice and organizational effectiveness: a comparison between two universities
Kurmet Kivipõld, Kulno Türk, Lea KivipõldThe purpose of this paper is to identify how the design of a performance appraisal system (PAS) affects the perceived justice of academic employees (AE) about their…
Factors influencing multifactor productivity of equipment-intensive activities
Nima Gerami Seresht, Aminah Robinson FayekDue to its key role in the successful delivery of construction projects, construction productivity is one of the most researched topics in construction domain. While the…
Two-stage incentives system for commercial banks based on centralized resource allocation model in DEA-R
Parisa Kamyab, Mohammad Reza Mozaffari, Javad Gerami, Peter F. WankeiIt is always of great importance for managers in organizations to evaluate their staff members and create incentive systems, using instruments such as Data Envelopment…
What drives job satisfaction in IT companies?
Sérgio Moro, Ricardo F. Ramos, Paulo RitaStrategic goal achievement in every sector of a company relies fundamentally on the firm's employees. This study aims to disclose the factors that spur employees of major…
Modeling teachers’ quality of work life: a partial least square approach
Muhammad Imran Malik, Hassan Mehmood, Waheed Ali UmraniThe purpose of this paper is to examine the factors affecting quality of work life (QWL) of teachers working in Higher Education Institutions.
Driving performance in the public sector: what can we learn from Malaysia’s service delivery reform?
Noore Alam SiddiqueeThe purpose of this paper is to investigate the extent to which Malaysia’s most recent public service reform has improved service delivery and governmental performance. It…
Marketing intensity and persistence of firm performance: empirical evidence from Indonesia
Dinesh Jaisinghani, Harwinder Kaur, Jatin Goyal, Mahesh JoshiThe purpose of this paper is to examine the degree of persistence of firm performance for publicly listed firms in Indonesia. The study also explores the impact of…
Risk management integration and supply chain performance in ISO 9001-certified and non-certified firms
Scott Dellana, John F. Kros, Mauro Falasca, William J. RoweThe purpose of this paper is to explore the mediating effect of supply chain risk management integration (RMI) on the relationship between supply chain logistics…
Strategic scenario analysis combining dynamic balanced scorecards and statistics
Enrico Supino, Federico Barnabè, Maria Cleofe Giorgino, Cristiano BuscoThe purpose of this paper is to explore the way in which system dynamics (SD) can enhance some key success factors of the balanced scorecard (BSC) model and support…
Evaluating the performance of auditors: a driver or a stabilizer of auditors’ behaviour
Rabih Nehme, Christelle AlKhoury, Abdullah Al MutawaThe purpose of this paper is to identify differences in auditors’ dysfunctional behaviour when expecting performance appraisal. Its main aim is to examine variances across…
Low interest rate environment: inventory management in Finland and Baltic states
Olli-Pekka Hilmola, Weidong Li, Andres TolliFor decades, it was emphasized that manufacturing and trading companies should aim to be lean with very small inventories. However, in the recent decade, time-significant…
Effects of the attributes of supply chain openness on sustainable supply chain performance
Syed Awais Ahmad Tipu, Kamel FantazyThe purpose of this paper is to empirically examine the effects of the attributes of supply chain openness on sustainable supply chain performance (SSCP).
Assessment of behavior-based performance in banking and insurance sector
Shaad HabeebAlthough individual work performance (IWP) has been the subject of research by many authors, most of them have explored work performance as an outcome. However, IWP can…
Lean meeting buyer's expectations, enhanced supplier productivity and compliance capabilities in garment industry
Imranul Hoque, Peter Hasle, Miguel Malek MaaloufInvestigate the potential of using “lean” in garment supplier factories to enhance productivity and compliance capability, so as to fulfill a buyer's expectation of lower…
Bank productivity in Africa
Sarah Beatson Nartey, Kofi A. Osei, Emmanuel Sarpong-KumankomaThe purpose of this paper is to provide a total factor productivity index for the African banking industry. It also investigates the impact of some internal and external…
Exploring employee performance dimensionality in Indian public sector units
Subhra Pattnaik, Susmita PattnaikPerformance is considered to be a multi-dimensional construct with three underlying dimensions such as Task Performance (TP), Interpersonal Facilitation (IPF), and Job…
Application of Six Sigma methodology in an Indian chemical company
Vishal Singh Patyal, Sachin Modgil, Maddulety KoilakuntlaThe aim of this paper is to deploy Six Sigma (SS) methodology for addressing the customer complaints pertaining to Chemical-X in an Indian chemical company.
ISSN:
1741-0401Renamed from:
Work StudyOnline date, start – end:
2004Copyright Holder:
Emerald Publishing LimitedOpen access:
hybridEditors:
- Dr Luisa Huatuco
- Dr Nicky Shaw
Further Information
