International Journal of Productivity and Performance Management
Issue(s) available: 126 – From Volume: 53 Issue: 1, to Volume: 68 Issue: 8
Category:
Performance Management and MeasurementVolume 68
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Issue 8 2019
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Issue 7 2019
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Issue 6 2019
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Issue 5 2019
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Issue 4 2019 Proliferation and propagation of breakthrough performance management theories and praxes
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Issue 3 2019
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Issue 2 2019
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Issue 1 2019
Volume 67
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Issue 9 2018
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Issue 8 2018
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Issue 7 2018
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Issue 6 2018
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Issue 5 2018
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Issue 4 2018
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Issue 3 2018
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Issue 2 2018
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Issue 1 2018
Volume 66
Volume 65
Volume 64
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Issue 8 2015
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Issue 7 2015
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Issue 6 2015
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Issue 5 2015
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Issue 3 2015 Continuously relevant and responsible organizations via creativity, innovation and sustainability
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Issue 2 2015
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Issue 1 2015
Volume 63
Volume 62
Volume 61
Volume 60
Volume 59
Volume 58
Volume 57
Volume 56
Volume 55
Volume 54
Volume 53
Evaluation of labor hiring policies in construction projects performance using system dynamics
Soroush Abbaspour, Shahin DabirianThe purpose of this paper is to assess different labor hiring policies for construction projects using system dynamics (SD) which have a considerable impact on project…
Relationship between governance mechanisms and contract performance
Dayashankar Maurya, Amit Kumar SrivastavaThe purpose of this paper is to explain the variation in the relationship between governance mechanisms and the effect of the relationship on contract performance…
Lean management and operational performance in health care: Implications for business performance in private hospitals
Rasha Zuhair Alkhaldi, Ayman Bahjat AbdallahThe purpose of this paper is to examine the impact of lean management (LM) on operational performance (OP) in the context of health care in Jordanian private hospitals. LM…
Do HRD practices affect perceived market performance through operational performance? Evidence from software industry
Ram Shankar Uraon, Manish GuptaThe purpose of this paper is to examine the effect of human resource development (HRD) practices on perceived operational and market performances in the software companies…
Justification of TPM pillars for enhancing the performance of manufacturing industry of Northern India
Jagdeep Singh, Harwinder SinghThe purpose of this paper is to assess TPM pillars for manufacturing performance improvement in the manufacturing organizations of Northern India and to identify critical…
Bundling in public–private partnership projects – a conceptual framework
Tharun Dolla, Boeing LaishramThe performance of public–private partnership (PPP) projects depends on how the project has been structured. The traditional PPP option analysis for structuring project…
Evaluating quantity surveying firms’ performance: An application of balanced scorecard technique
Hannah Feyisayo Osunsanwo, Joshua Oluwasuji DadaThe purpose of this paper is to evaluate the performance of quantity surveying firms (QSFs) using the balanced scorecard (BSC) technique.
Organizational enablers of business process reengineering implementation: An empirical study on the service sector
Gharib HashemThe purpose of this paper is to investigate the main organizational factors that contribute to the successful implementation of business process reengineering (BPR) in the…
Lean manufacturing and productivity changes: the moderating role of R&D
Yingjie Shi, Xinyu Wang, Xuechang ZhuThe purpose of this paper is to empirically investigate the effect of lean manufacturing on productivity changes and to identify the root sources of productivity changes…
How organizational culture influences performance measurement systems in SMEs
Meriam Jardioui, Patrizia Garengo, Semma El AlamiLiterature highlights the impact of culture on managerial processes in general and the performance measurement system (PMS) in particular. However, understanding how…
The reciprocal relationship between profitability and capital structure and its impacts on the corporate values of manufacturing companies in Indonesia
Sri Mangesti Rahayu, Suhadak, Muhammad SaifiThe purpose of this paper is to investigate the reciprocal relationship between profitability and capital structure and its impacts on the corporate values of…
The costs and benefits of going beyond the call of duty
Navneet Kaur, Lakhwinder Singh KangPast research has generally associated organizational citizenship behavior (OCB) with positive individual and organizational outcomes, paying little attention to its…
Systems thinking and CMM for continuous improvement in the construction industry
Temitope Seun Omotayo, Prince Boateng, Oluyomi Osobajo, Adekunle Oke, Loveline Ifeoma ObiThe purpose of this paper is to present a capability maturity model (CMM) developed to implement continuous improvement in small and medium scale construction companies…
Assessing the individual and synergistic effects of quality management practices on operations performance
Sarah Jinhui WuQuality management (QM) practices have long been suggested as a package to improve the quality performance of a company. Yet, empirical studies offered little support of…
Examining operational wastes within Greek banking operations
Robert Anthony Allen, Giannis Panagoulis, Gareth Reginald Terence WhiteIn order to address operational effectiveness in the banking sector caused by the 2008 global economic crisis, the purpose of this paper is to examine the nature of…
The relationship between TQM and SMEs’ performance: The mediating role of organizational culture
Haim Hilman, Gamal Abdualmajed Ali, Abdullahi Hassan GorondutseThe purpose of this paper is to empirically test the association between total quality management (TQM) and small and medium enterprises’ (SMEs) performance. In…
The factors affecting technology transaction value in Vietnam: technology demand approach
Phuong Thi Nguyen, Minh Khac Nguyen, Huong Thu DangThe purpose of this paper is to identify variables and their effects on the value of technology transaction according to technology demand approach in Vietnam technology…
The moderating role of 360-degree appraisal between engagement and innovative behaviors
Silva Karkoulian, Jordan Srour, Leila Canaan MessarraEngaged employees are a critical asset in any business. This is largely because engaged employees tend to proffer innovative solutions to complex problems in the…
An implementation model of performance-based budgeting: Evidence from the Iranian healthcare sector
Tayebe Amirkhani, Asal Aghaz, Alireza SheikhThe purpose of this paper is to provide a dynamic model for implementing performance-based budgeting (PBB) in Ministry of Health and Medical Education (MOHME) in Iran.
Lean-excellence business management for manufacturing SMEs focusing on KRI
Ibrahim Salih Mohammad, Chike F. OduozaThe purpose of this paper is to develop an effective framework for implementing Lean strategies in small- and medium-sized enterprises (SMEs) in the Kurdistan Region of Iraq (KRI).
The effect of the client–contractor relationship on project performance
Milind Jagtap, Sachin KambleThe purpose of this paper is first to examine the effect of client-led and contractor-led supply chain initiatives on project performance in the Indian construction…
Evaluation and improvement of maintenance management performance using a maturity model
Marcelo Albuquerque Oliveira, Isabel LopesThe purpose of this paper is to develop a new maturity model to identify the current state of maintenance area of organizations and drives actions to increase efficiency…
Capacity utilization analysis through time-driven ABC in a small-sized manufacturing company
Hümeyra Adıgüzel, Marios FlorosThe purpose of this paper is to provide a case study about the capacity utilization analysis in a small-sized manufacturing company through the application of time-driven…
Micro-level sectoral analysis of developing economies: The case of the Palestinian stone and marble industry
Hind Muhtaseb, Grace Khoury, George TovstigaThe purpose of this paper is to examine current performance management practices, identify potential areas of improvement and recommend appropriate interventions…
Geographical diversification and bank performance: evidence from Indian banks
Shweta Sharma, Anand AnandGeographic diversification results in the improvement of firm value through an increase in scale and scope of economies, gains in synergy, reduction in cost and improved…
Productivity of the Indian non-life insurance sector: New evidence employing Färe–Primont index approach
Ashiq Mohd Ilyas, S. RajasekaranThe purpose of this paper is to analyse the performance of the Indian non-life (general) insurance sector in terms of total factor productivity (TFP) over the period 2005–2016.
The relationship between managerial ability, earnings management and internal control quality on audit fees in Iran
Mahdi Salehi, Mahmoud Mousavi Shiri, Seyedeh Zahra HossiniThe purpose of this paper is to emphasize the relationship between managerial ability, earnings management, internal control quality and audit fees to establish whether or…
Promoting employee innovation performance: Examining the role of self-efficacy and growth need strength
Sabiha Mumtaz, Sanjai K. ParahooThe purpose of this paper is to examine the role of individual differences particularly self-efficacy (SE) and growth need strength (GNS) as antecedents of employee…
Exploring lean generic and lean healthcare cultural clusters
Marc Dorval, Marie-Hélène JobinLean culture has been noted to be an underdeveloped concept. The purpose of this paper is to increase the understanding of Lean culture by determining its leading cultural…
E-fulfillment performance evaluation for an e-tailer: a DANP approach
Rohit Titiyal, Sujoy Bhattacharya, Jitesh J. ThakkarE-fulfillment has a significant role to play within e-tailing, which provides products to a customer, comprising primarily of five components: website quality…
Impact of IT practices and business value of IT measurement
Sunil Pathak, Venkataraghavan Krishnaswamy, Mayank SharmaThe purpose of this paper is to measure the business value of IT (BVIT) and illustrate the relationship between IT practices and BVIT.
ISO 9001-certified public healthcare center’s efficiency and re-certification
Rahmat Nurcahyo, Ellia Kristiningrum, Sik SumaediThe purpose of this paper is to measure the efficiency of ISO 9001-certified public healthcare center in Jakarta, Indonesia and examine the impact of “re-certification“ on…
An empirical investigation of supply chain operations reference model practices and supply chain performance: Evidence from manufacturing sector
Sri Yogi Kottala, Kotzab HerbertThe purpose of this paper is to develop and validate a scale measurement of supply chain operations reference (SCOR)-related performance indicators and proposed…
Automotive recall risk: impact of buyer‒supplier relationship on supply chain social sustainability
Shereen Nassar, Tarek Kandil, Merve Er Kara, Abhijeet GhadgeThe purpose of this paper is to examine the automotive product recall risk in terms of social sustainability performance and to evaluate the role of buyer‒supplier…
Managing performance through employee attributes: implications for employee engagement
Pia Lappalainen, Minna Saunila, Juhani Ukko, Tero Rantala, Hannu RantanenThe purpose of this paper is to examine the connection between performance management and employee engagement. More specifically, the authors address shortcomings in prior…
Quantitative target setting in balanced scorecard method using simultaneous equations system and goal programming
Sorour Farokhi, Emad Roghanian, Yaser SamimiThe purpose of this paper is to identify the accurate cause and effect relationships among strategic objectives and also to demonstrate how decision makers can be guided…
Customer-contact employees’ empowerment and customer performance: The CRM effectiveness as a mediator
Sarra Berraies, Rached Chtioui, Mehrez ChaherThe purpose of this paper is to explore the relationship between the customer-contact employees’ (CCE) empowerment and customer performance indicators, namely, perceived…
Distribution channels of vegetable industry in Indonesia: impact on business performance
Joko Mariyono, Jaka Waskito, Apri Kuntariningsih, Gunistiyo Gunistiyo, Sumarno SumarnoThe purpose of this paper is to analyse the distribution channels of vegetable sectors in Indonesia, its economic impact on the performance of vegetable sales and the…
Improving the effectiveness of the employee performance management process: A managerial values approach
Alain Neher, Jane MaleyThe purpose of this paper is to explore the role of managerial values in improving the effectiveness of employee performance management (EPM).
Adoption of practices for organizational effectiveness in healthcare supply chains: Insights from the United Arab Emirates (UAE)
Matloub Hussain, Fatima Al Hammadi, Dotun AdebanjoThe purpose of this paper is to explore the adoption of practices and investigating of commonalities/intensities between the factors for measuring organizational…
Effects of green human resource management: testing a moderated mediation model
Richa ChaudharyThe purpose of this paper is to examine organizational attractiveness as a mechanism through which adoption of green human resource management (GHRM) practices affects…
Impact of operations management strategies on customer satisfaction and behavioral intentions at café-restaurants
N. Gökhan Torlak, Ahmet Demir, Taylan BudurThe purpose of this paper is to examine the relationships of capacity/layout (CL), design (D), location, (L), hygiene (H), human resource management (HRM), food quality…
Prioritize the key parameters of Vietnamese coffee industries for sustainability
Thi-Nga Do, Vimal Kumar, Manh-Hoang DoThe purpose of this paper is to identify the critical parameters of the Vietnam coffee industry and develop a comprehensive structural relationship to rank them for…
Improvement of economic and sustainability performance of agribusiness management using ecological technologies in Indonesia
Joko MariyonoThe purpose of this paper is to evaluate the implications of and assess the economic and sustainable impact of environmentally friendly technological packages introduced…
People-process-performance benchmarking technique in cloud computing environment: An AHP approach
Issam KouatliCloud computing is relatively a new type of technology demanding a new method of management techniques to attain security and privacy leading to customer satisfaction…
Sustainable service supply chain practices (SSSCPs): a framework development
Fahimeh Aliakbari Nouri, Mohsen Shafiei Nikabadi, Laya OlfatThe purpose of this paper is to develop a framework of sustainable service supply chain management (SCM) processes and practices in the multi-dimensional construct. It…
Understanding the components of profitability and productivity change at the micro level
Bernd Andreas Wiech, Athanassios Kourouklis, James JohnstonThe purpose of this paper is to present a refined framework providing clarity in terms of the components of profitability and productivity change from the perspective of…
Direct and indirect effects of work‒family enrichment: role of gender role ideology
Nidhi Bansal, Upasna A. AgarwalThe purpose of this paper is to examine the antecedents (i.e. work‒family culture and decision latitude) and outcome (innovative workplace behavior (IWB)) of work‒family…
The effect of social network ties on performance: a moderated mediation model
Amer Ali Al-AtwiThe purpose of this paper is to adapt the job demands–resources perspective to extend social network literature by examining the effectiveness of psychological (work…
The contribution of social media to project management
Muralitheran V. Kanagarajoo, Richard Fulford, Craig StandingThe purpose of this paper is to determine the social media (SM) tools that are the most prevalent for project management activities, ascertain the areas of project…
An investigation on lean–green performance of Indian manufacturing SMEs
Shashank Thanki, Jitesh J. ThakkarImproved performance in operational (lean) and environmental (green) dimensions has been extremely critical to the global competitiveness of organizations. As the…
Organizational culture and total quality management practices in Indian construction industry
Vishal Singh Patyal, Sudhir Ambekar, Anand PrakashThe purpose of this paper is to establish the relationship between organizational culture (OC) and total quality management (TQM) practices in the Indian construction industry.
GCG, financial architecture on stock return, financial performance and corporate value
Suhadak Suhadak, Sri Mangesti Rahayu, Siti Ragil HandayaniThe purpose of this paper is to observe and analyze the influence of good corporate governance (GCG) and financial architecture on stock returns and financial performance…
Factors influencing multifactor productivity of equipment-intensive activities
Nima Gerami Seresht, Aminah Robinson FayekDue to its key role in the successful delivery of construction projects, construction productivity is one of the most researched topics in construction domain. While the…
Modeling teachers’ quality of work life: a partial least square approach
Muhammad Imran Malik, Hassan Mehmood, Waheed Ali UmraniThe purpose of this paper is to examine the factors affecting quality of work life (QWL) of teachers working in Higher Education Institutions.
Driving performance in the public sector: what can we learn from Malaysia’s service delivery reform?
Noore Alam SiddiqueeThe purpose of this paper is to investigate the extent to which Malaysia’s most recent public service reform has improved service delivery and governmental performance. It…
Marketing intensity and persistence of firm performance: empirical evidence from Indonesia
Dinesh Jaisinghani, Harwinder Kaur, Jatin Goyal, Mahesh JoshiThe purpose of this paper is to examine the degree of persistence of firm performance for publicly listed firms in Indonesia. The study also explores the impact of…
Strategic scenario analysis combining dynamic balanced scorecards and statistics
Enrico Supino, Federico Barnabè, Maria Cleofe Giorgino, Cristiano BuscoThe purpose of this paper is to explore the way in which system dynamics (SD) can enhance some key success factors of the balanced scorecard (BSC) model and support…
Evaluating the performance of auditors: a driver or a stabilizer of auditors’ behaviour
Rabih Nehme, Christelle AlKhoury, Abdullah Al MutawaThe purpose of this paper is to identify differences in auditors’ dysfunctional behaviour when expecting performance appraisal. Its main aim is to examine variances across…
Overall equipment effectiveness (OEE) evaluation for an automated ice cream production line: A case study
Panagiotis H. TsarouhasAs overall equipment effectiveness (OEE) is a metric to estimate equipment effectiveness of production systems, the purpose of this paper is to identify strategic…
Amoeba management and organizational ambidexterity: Similarities, differences, and implications for organizational fit and success
Ralph Adler, Toshiro Hiromoto, Hiroyuki SuzukiThe purpose of this paper is to extensively discuss the performance management system characteristics of amoeba management and organizational ambidexterity to provide…
Effects of the attributes of supply chain openness on sustainable supply chain performance
Syed Awais Ahmad Tipu, Kamel FantazyThe purpose of this paper is to empirically examine the effects of the attributes of supply chain openness on sustainable supply chain performance (SSCP).
Integrating performance measurement, system dynamics, and problem-solving methods
Dian Prama Irfani, Dermawan Wibisono, Mursyid Hasan BasriTransport logistics systems in companies with additional public service roles are complex and could benefit from new approaches to performance management. Existing…
Bank productivity in Africa
Sarah Beatson Nartey, Kofi A. Osei, Emmanuel Sarpong-KumankomaThe purpose of this paper is to provide a total factor productivity index for the African banking industry. It also investigates the impact of some internal and external…
ISSN:
1741-0401Renamed from:
Work StudyOnline date, start – end:
2004Copyright Holder:
Emerald Publishing LimitedOpen access:
hybridEditors:
- Dr Luisa Huatuco
- Dr Nicky Shaw
Further Information
