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International Journal of Productivity and Performance Management

Issue(s) available: 126 – From Volume: 53 Issue: 1, to Volume: 68 Issue: 8

Category:

Performance Management and Measurement

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Volume 68

  • Issue 8 2019
  • Issue 7 2019
  • Issue 6 2019
  • Issue 5 2019
  • Issue 4 2019 Proliferation and propagation of breakthrough performance management theories and praxes
  • Issue 3 2019
  • Issue 2 2019
  • Issue 1 2019

Volume 67

  • Issue 9 2018
  • Issue 8 2018
  • Issue 7 2018
  • Issue 6 2018
  • Issue 5 2018
  • Issue 4 2018
  • Issue 3 2018
  • Issue 2 2018
  • Issue 1 2018

Volume 66

  • Issue 8 2017
  • Issue 7 2017
  • Issue 6 2017
  • Issue 5 2017 Lean Six Sigma for higher education
  • Issue 4 2017
  • Issue 3 2017
  • Issue 2 2017
  • Issue 1 2017

Volume 65

  • Issue 8 2016
  • Issue 7 2016
  • Issue 6 2016 Managing Performance and Productivity for Organizational Competitiveness
  • Issue 5 2016
  • Issue 4 2016
  • Issue 3 2016
  • Issue 2 2016
  • Issue 1 2016

Volume 64

  • Issue 8 2015
  • Issue 7 2015
  • Issue 6 2015
  • Issue 5 2015
  • Issue 4 2015 Performance measurement and management of professional and knowledge work
  • Issue 3 2015 Continuously relevant and responsible organizations via creativity, innovation and sustainability
  • Issue 2 2015
  • Issue 1 2015

Volume 63

  • Issue 8 2014
  • Issue 7 2014
  • Issue 6 2014 Third Sector and Performance
  • Issue 5 2014 Lean Practice and Performance Management
  • Issue 4 2014
  • Issue 3 2014
  • Issue 2 2014
  • Issue 1 2014

Volume 62

  • Issue 8 2013 Performance measurement of sustainable supply chains
  • Issue 7 2013
  • Issue 5 2013
  • Issue 6 2013
  • Issue 4 2013
  • Issue 3 2013
  • Issue 2 2013
  • Issue 1 2013

Volume 61

  • Issue 8 2012
  • Issue 7 2012
  • Issue 6 2012
  • Issue 5 2012
  • Issue 4 2012
  • Issue 3 2012 The praxis of performance management in the public domain
  • Issue 2 2012
  • Issue 1 2012

Volume 60

  • Issue 8 2011
  • Issue 7 2011
  • Issue 6 2011
  • Issue 5 2011
  • Issue 4 2011
  • Issue 3 2011
  • Issue 1 2011 Accountability and organisational performance in the public sector a symposium
  • Issue 2 2011

Volume 59

  • Issue 8 2010
  • Issue 7 2010
  • Issue 6 2010 Performance Measurement within the Third Sector
  • Issue 5 2010
  • Issue 4 2010
  • Issue 3 2010
  • Issue 2 2010 Performance measurement and management what is next
  • Issue 1 2010

Volume 58

  • Issue 8 2009
  • Issue 7 2009
  • Issue 6 2009
  • Issue 5 2009
  • Issue 4 2009 Perspectives on performance
  • Issue 3 2009
  • Issue 2 2009
  • Issue 1 2009 Performance and productivity in a logistics and supply chain context

Volume 57

  • Issue 8 2008
  • Issue 7 2008
  • Issue 6 2008 Papers presented at the European Productivity Conference, Zilina, Slovakia, 2007
  • Issue 5 2008
  • Issue 4 2008
  • Issue 3 2008
  • Issue 2 2008
  • Issue 1 2008

Volume 56

  • Issue 8 2007
  • Issue 7 2007
  • Issue 5/6 2007 Performance measurement and management systems public and private sectors
  • Issue 4 2007
  • Issue 3 2007
  • Issue 2 2007
  • Issue 1 2007

Volume 55

  • Issue 8 2006
  • Issue 7 2006
  • Issue 6 2006 The contingencies of performance measurement in the public sector
  • Issue 5 2006
  • Issue 3/4 2006 Design and manufacturing special issue
  • Issue 2 2006
  • Issue 1 2006

Volume 54

  • Issue 8 2005
  • Issue 7 2005 Performance measurement and performance management
  • Issue 5/6 2005 PMA 2004 Conference Papers
  • Issue 4 2005
  • Issue 3 2005
  • Issue 2 2005
  • Issue 1 2005

Volume 53

  • Issue 8 2004
  • Issue 7 2004
  • Issue 6 2004
  • Issue 5 2004
  • Issue 4 2004
  • Issue 3 2004
  • Issue 2 2004
  • Issue 1 2004

    Evaluation of labor hiring policies in construction projects performance using system dynamics

    Soroush Abbaspour, Shahin Dabirian

    The purpose of this paper is to assess different labor hiring policies for construction projects using system dynamics (SD) which have a considerable impact on project…

    pdf (707 KB)

    Relationship between governance mechanisms and contract performance

    Dayashankar Maurya, Amit Kumar Srivastava

    The purpose of this paper is to explain the variation in the relationship between governance mechanisms and the effect of the relationship on contract performance…

    pdf (325 KB)

    Lean management and operational performance in health care: Implications for business performance in private hospitals

    Rasha Zuhair Alkhaldi, Ayman Bahjat Abdallah

    The purpose of this paper is to examine the impact of lean management (LM) on operational performance (OP) in the context of health care in Jordanian private hospitals. LM…

    pdf (258 KB)

    Do HRD practices affect perceived market performance through operational performance? Evidence from software industry

    Ram Shankar Uraon, Manish Gupta

    The purpose of this paper is to examine the effect of human resource development (HRD) practices on perceived operational and market performances in the software companies…

    pdf (412 KB)

    Justification of TPM pillars for enhancing the performance of manufacturing industry of Northern India

    Jagdeep Singh, Harwinder Singh

    The purpose of this paper is to assess TPM pillars for manufacturing performance improvement in the manufacturing organizations of Northern India and to identify critical…

    pdf (675 KB)

    Bundling in public–private partnership projects – a conceptual framework

    Tharun Dolla, Boeing Laishram

    The performance of public–private partnership (PPP) projects depends on how the project has been structured. The traditional PPP option analysis for structuring project…

    pdf (277 KB)

    Evaluating quantity surveying firms’ performance: An application of balanced scorecard technique

    Hannah Feyisayo Osunsanwo, Joshua Oluwasuji Dada

    The purpose of this paper is to evaluate the performance of quantity surveying firms (QSFs) using the balanced scorecard (BSC) technique.

    pdf (281 KB)

    Organizational enablers of business process reengineering implementation: An empirical study on the service sector

    Gharib Hashem

    The purpose of this paper is to investigate the main organizational factors that contribute to the successful implementation of business process reengineering (BPR) in the…

    pdf (1.9 MB)

    Lean manufacturing and productivity changes: the moderating role of R&D

    Yingjie Shi, Xinyu Wang, Xuechang Zhu

    The purpose of this paper is to empirically investigate the effect of lean manufacturing on productivity changes and to identify the root sources of productivity changes…

    pdf (235 KB)

    How organizational culture influences performance measurement systems in SMEs

    Meriam Jardioui, Patrizia Garengo, Semma El Alami

    Literature highlights the impact of culture on managerial processes in general and the performance measurement system (PMS) in particular. However, understanding how…

    pdf (305 KB)

    The reciprocal relationship between profitability and capital structure and its impacts on the corporate values of manufacturing companies in Indonesia

    Sri Mangesti Rahayu, Suhadak, Muhammad Saifi

    The purpose of this paper is to investigate the reciprocal relationship between profitability and capital structure and its impacts on the corporate values of…

    pdf (221 KB)

    The costs and benefits of going beyond the call of duty

    Navneet Kaur, Lakhwinder Singh Kang

    Past research has generally associated organizational citizenship behavior (OCB) with positive individual and organizational outcomes, paying little attention to its…

    pdf (216 KB)

    Systems thinking and CMM for continuous improvement in the construction industry

    Temitope Seun Omotayo, Prince Boateng, Oluyomi Osobajo, Adekunle Oke, Loveline Ifeoma Obi

    The purpose of this paper is to present a capability maturity model (CMM) developed to implement continuous improvement in small and medium scale construction companies…

    pdf (893 KB)

    Assessing the individual and synergistic effects of quality management practices on operations performance

    Sarah Jinhui Wu

    Quality management (QM) practices have long been suggested as a package to improve the quality performance of a company. Yet, empirical studies offered little support of…

    pdf (343 KB)

    Examining operational wastes within Greek banking operations

    Robert Anthony Allen, Giannis Panagoulis, Gareth Reginald Terence White

    In order to address operational effectiveness in the banking sector caused by the 2008 global economic crisis, the purpose of this paper is to examine the nature of…

    pdf (176 KB)

    The relationship between TQM and SMEs’ performance: The mediating role of organizational culture

    Haim Hilman, Gamal Abdualmajed Ali, Abdullahi Hassan Gorondutse

    The purpose of this paper is to empirically test the association between total quality management (TQM) and small and medium enterprises’ (SMEs) performance. In…

    pdf (320 KB)

    The factors affecting technology transaction value in Vietnam: technology demand approach

    Phuong Thi Nguyen, Minh Khac Nguyen, Huong Thu Dang

    The purpose of this paper is to identify variables and their effects on the value of technology transaction according to technology demand approach in Vietnam technology…

    pdf (183 KB)

    The moderating role of 360-degree appraisal between engagement and innovative behaviors

    Silva Karkoulian, Jordan Srour, Leila Canaan Messarra

    Engaged employees are a critical asset in any business. This is largely because engaged employees tend to proffer innovative solutions to complex problems in the…

    pdf (675 KB)

    An implementation model of performance-based budgeting: Evidence from the Iranian healthcare sector

    Tayebe Amirkhani, Asal Aghaz, Alireza Sheikh

    The purpose of this paper is to provide a dynamic model for implementing performance-based budgeting (PBB) in Ministry of Health and Medical Education (MOHME) in Iran.

    pdf (351 KB)

    Lean-excellence business management for manufacturing SMEs focusing on KRI

    Ibrahim Salih Mohammad, Chike F. Oduoza

    The purpose of this paper is to develop an effective framework for implementing Lean strategies in small- and medium-sized enterprises (SMEs) in the Kurdistan Region of Iraq (KRI).

    pdf (316 KB)

    The effect of the client–contractor relationship on project performance

    Milind Jagtap, Sachin Kamble

    The purpose of this paper is first to examine the effect of client-led and contractor-led supply chain initiatives on project performance in the Indian construction…

    pdf (233 KB)

    Evaluation and improvement of maintenance management performance using a maturity model

    Marcelo Albuquerque Oliveira, Isabel Lopes

    The purpose of this paper is to develop a new maturity model to identify the current state of maintenance area of organizations and drives actions to increase efficiency…

    pdf (302 KB)

    Capacity utilization analysis through time-driven ABC in a small-sized manufacturing company

    Hümeyra Adıgüzel, Marios Floros

    The purpose of this paper is to provide a case study about the capacity utilization analysis in a small-sized manufacturing company through the application of time-driven…

    pdf (1.7 MB)

    Micro-level sectoral analysis of developing economies: The case of the Palestinian stone and marble industry

    Hind Muhtaseb, Grace Khoury, George Tovstiga

    The purpose of this paper is to examine current performance management practices, identify potential areas of improvement and recommend appropriate interventions…

    pdf (169 KB)

    Geographical diversification and bank performance: evidence from Indian banks

    Shweta Sharma, Anand Anand

    Geographic diversification results in the improvement of firm value through an increase in scale and scope of economies, gains in synergy, reduction in cost and improved…

    pdf (171 KB)

    Productivity of the Indian non-life insurance sector: New evidence employing Färe–Primont index approach

    Ashiq Mohd Ilyas, S. Rajasekaran

    The purpose of this paper is to analyse the performance of the Indian non-life (general) insurance sector in terms of total factor productivity (TFP) over the period 2005–2016.

    pdf (297 KB)

    The relationship between managerial ability, earnings management and internal control quality on audit fees in Iran

    Mahdi Salehi, Mahmoud Mousavi Shiri, Seyedeh Zahra Hossini

    The purpose of this paper is to emphasize the relationship between managerial ability, earnings management, internal control quality and audit fees to establish whether or…

    pdf (204 KB)

    Promoting employee innovation performance: Examining the role of self-efficacy and growth need strength

    Sabiha Mumtaz, Sanjai K. Parahoo

    The purpose of this paper is to examine the role of individual differences particularly self-efficacy (SE) and growth need strength (GNS) as antecedents of employee…

    pdf (324 KB)

    Exploring lean generic and lean healthcare cultural clusters

    Marc Dorval, Marie-Hélène Jobin

    Lean culture has been noted to be an underdeveloped concept. The purpose of this paper is to increase the understanding of Lean culture by determining its leading cultural…

    pdf (1 MB)

    E-fulfillment performance evaluation for an e-tailer: a DANP approach

    Rohit Titiyal, Sujoy Bhattacharya, Jitesh J. Thakkar

    E-fulfillment has a significant role to play within e-tailing, which provides products to a customer, comprising primarily of five components: website quality…

    pdf (561 KB)

    Impact of IT practices and business value of IT measurement

    Sunil Pathak, Venkataraghavan Krishnaswamy, Mayank Sharma

    The purpose of this paper is to measure the business value of IT (BVIT) and illustrate the relationship between IT practices and BVIT.

    pdf (239 KB)

    ISO 9001-certified public healthcare center’s efficiency and re-certification

    Rahmat Nurcahyo, Ellia Kristiningrum, Sik Sumaedi

    The purpose of this paper is to measure the efficiency of ISO 9001-certified public healthcare center in Jakarta, Indonesia and examine the impact of “re-certification“ on…

    pdf (258 KB)

    An empirical investigation of supply chain operations reference model practices and supply chain performance: Evidence from manufacturing sector

    Sri Yogi Kottala, Kotzab Herbert

    The purpose of this paper is to develop and validate a scale measurement of supply chain operations reference (SCOR)-related performance indicators and proposed…

    pdf (1.1 MB)

    Automotive recall risk: impact of buyer‒supplier relationship on supply chain social sustainability

    Shereen Nassar, Tarek Kandil, Merve Er Kara, Abhijeet Ghadge

    The purpose of this paper is to examine the automotive product recall risk in terms of social sustainability performance and to evaluate the role of buyer‒supplier…

    pdf (443 KB)

    Managing performance through employee attributes: implications for employee engagement

    Pia Lappalainen, Minna Saunila, Juhani Ukko, Tero Rantala, Hannu Rantanen

    The purpose of this paper is to examine the connection between performance management and employee engagement. More specifically, the authors address shortcomings in prior…

    pdf (211 KB)

    Quantitative target setting in balanced scorecard method using simultaneous equations system and goal programming

    Sorour Farokhi, Emad Roghanian, Yaser Samimi

    The purpose of this paper is to identify the accurate cause and effect relationships among strategic objectives and also to demonstrate how decision makers can be guided…

    pdf (322 KB)

    Customer-contact employees’ empowerment and customer performance: The CRM effectiveness as a mediator

    Sarra Berraies, Rached Chtioui, Mehrez Chaher

    The purpose of this paper is to explore the relationship between the customer-contact employees’ (CCE) empowerment and customer performance indicators, namely, perceived…

    pdf (307 KB)

    Distribution channels of vegetable industry in Indonesia: impact on business performance

    Joko Mariyono, Jaka Waskito, Apri Kuntariningsih, Gunistiyo Gunistiyo, Sumarno Sumarno

    The purpose of this paper is to analyse the distribution channels of vegetable sectors in Indonesia, its economic impact on the performance of vegetable sales and the…

    pdf (415 KB)

    Improving the effectiveness of the employee performance management process: A managerial values approach

    Alain Neher, Jane Maley

    The purpose of this paper is to explore the role of managerial values in improving the effectiveness of employee performance management (EPM).

    pdf (431 KB)

    Adoption of practices for organizational effectiveness in healthcare supply chains: Insights from the United Arab Emirates (UAE)

    Matloub Hussain, Fatima Al Hammadi, Dotun Adebanjo

    The purpose of this paper is to explore the adoption of practices and investigating of commonalities/intensities between the factors for measuring organizational…

    pdf (251 KB)

    Effects of green human resource management: testing a moderated mediation model

    Richa Chaudhary

    The purpose of this paper is to examine organizational attractiveness as a mechanism through which adoption of green human resource management (GHRM) practices affects…

    pdf (266 KB)

    Impact of operations management strategies on customer satisfaction and behavioral intentions at café-restaurants

    N. Gökhan Torlak, Ahmet Demir, Taylan Budur

    The purpose of this paper is to examine the relationships of capacity/layout (CL), design (D), location, (L), hygiene (H), human resource management (HRM), food quality…

    pdf (294 KB)

    Prioritize the key parameters of Vietnamese coffee industries for sustainability

    Thi-Nga Do, Vimal Kumar, Manh-Hoang Do

    The purpose of this paper is to identify the critical parameters of the Vietnam coffee industry and develop a comprehensive structural relationship to rank them for…

    pdf (454 KB)

    Improvement of economic and sustainability performance of agribusiness management using ecological technologies in Indonesia

    Joko Mariyono

    The purpose of this paper is to evaluate the implications of and assess the economic and sustainable impact of environmentally friendly technological packages introduced…

    pdf (279 KB)

    People-process-performance benchmarking technique in cloud computing environment: An AHP approach

    Issam Kouatli

    Cloud computing is relatively a new type of technology demanding a new method of management techniques to attain security and privacy leading to customer satisfaction…

    pdf (639 KB)

    Sustainable service supply chain practices (SSSCPs): a framework development

    Fahimeh Aliakbari Nouri, Mohsen Shafiei Nikabadi, Laya Olfat

    The purpose of this paper is to develop a framework of sustainable service supply chain management (SCM) processes and practices in the multi-dimensional construct. It…

    pdf (336 KB)

    Understanding the components of profitability and productivity change at the micro level

    Bernd Andreas Wiech, Athanassios Kourouklis, James Johnston

    The purpose of this paper is to present a refined framework providing clarity in terms of the components of profitability and productivity change from the perspective of…

    pdf (392 KB)

    Direct and indirect effects of work‒family enrichment: role of gender role ideology

    Nidhi Bansal, Upasna A. Agarwal

    The purpose of this paper is to examine the antecedents (i.e. work‒family culture and decision latitude) and outcome (innovative workplace behavior (IWB)) of work‒family…

    pdf (361 KB)

    The effect of social network ties on performance: a moderated mediation model

    Amer Ali Al-Atwi

    The purpose of this paper is to adapt the job demands–resources perspective to extend social network literature by examining the effectiveness of psychological (work…

    pdf (293 KB)

    The contribution of social media to project management

    Muralitheran V. Kanagarajoo, Richard Fulford, Craig Standing

    The purpose of this paper is to determine the social media (SM) tools that are the most prevalent for project management activities, ascertain the areas of project…

    pdf (6.7 MB)

    An investigation on lean–green performance of Indian manufacturing SMEs

    Shashank Thanki, Jitesh J. Thakkar

    Improved performance in operational (lean) and environmental (green) dimensions has been extremely critical to the global competitiveness of organizations. As the…

    pdf (427 KB)

    Organizational culture and total quality management practices in Indian construction industry

    Vishal Singh Patyal, Sudhir Ambekar, Anand Prakash

    The purpose of this paper is to establish the relationship between organizational culture (OC) and total quality management (TQM) practices in the Indian construction industry.

    pdf (275 KB)

    GCG, financial architecture on stock return, financial performance and corporate value

    Suhadak Suhadak, Sri Mangesti Rahayu, Siti Ragil Handayani

    The purpose of this paper is to observe and analyze the influence of good corporate governance (GCG) and financial architecture on stock returns and financial performance…

    pdf (242 KB)

    Factors influencing multifactor productivity of equipment-intensive activities

    Nima Gerami Seresht, Aminah Robinson Fayek

    Due to its key role in the successful delivery of construction projects, construction productivity is one of the most researched topics in construction domain. While the…

    pdf (315 KB)

    Modeling teachers’ quality of work life: a partial least square approach

    Muhammad Imran Malik, Hassan Mehmood, Waheed Ali Umrani

    The purpose of this paper is to examine the factors affecting quality of work life (QWL) of teachers working in Higher Education Institutions.

    pdf (289 KB)

    Driving performance in the public sector: what can we learn from Malaysia’s service delivery reform?

    Noore Alam Siddiquee

    The purpose of this paper is to investigate the extent to which Malaysia’s most recent public service reform has improved service delivery and governmental performance. It…

    pdf (193 KB)

    Marketing intensity and persistence of firm performance: empirical evidence from Indonesia

    Dinesh Jaisinghani, Harwinder Kaur, Jatin Goyal, Mahesh Joshi

    The purpose of this paper is to examine the degree of persistence of firm performance for publicly listed firms in Indonesia. The study also explores the impact of…

    pdf (309 KB)

    Strategic scenario analysis combining dynamic balanced scorecards and statistics

    Enrico Supino, Federico Barnabè, Maria Cleofe Giorgino, Cristiano Busco

    The purpose of this paper is to explore the way in which system dynamics (SD) can enhance some key success factors of the balanced scorecard (BSC) model and support…

    pdf (509 KB)

    Evaluating the performance of auditors: a driver or a stabilizer of auditors’ behaviour

    Rabih Nehme, Christelle AlKhoury, Abdullah Al Mutawa

    The purpose of this paper is to identify differences in auditors’ dysfunctional behaviour when expecting performance appraisal. Its main aim is to examine variances across…

    pdf (201 KB)

    Overall equipment effectiveness (OEE) evaluation for an automated ice cream production line: A case study

    Panagiotis H. Tsarouhas

    As overall equipment effectiveness (OEE) is a metric to estimate equipment effectiveness of production systems, the purpose of this paper is to identify strategic…

    pdf (460 KB)

    Amoeba management and organizational ambidexterity: Similarities, differences, and implications for organizational fit and success

    Ralph Adler, Toshiro Hiromoto, Hiroyuki Suzuki

    The purpose of this paper is to extensively discuss the performance management system characteristics of amoeba management and organizational ambidexterity to provide…

    pdf (229 KB)

    Effects of the attributes of supply chain openness on sustainable supply chain performance

    Syed Awais Ahmad Tipu, Kamel Fantazy

    The purpose of this paper is to empirically examine the effects of the attributes of supply chain openness on sustainable supply chain performance (SSCP).

    pdf (352 KB)

    Integrating performance measurement, system dynamics, and problem-solving methods

    Dian Prama Irfani, Dermawan Wibisono, Mursyid Hasan Basri

    Transport logistics systems in companies with additional public service roles are complex and could benefit from new approaches to performance management. Existing…

    pdf (1.1 MB)

    Bank productivity in Africa

    Sarah Beatson Nartey, Kofi A. Osei, Emmanuel Sarpong-Kumankoma

    The purpose of this paper is to provide a total factor productivity index for the African banking industry. It also investigates the impact of some internal and external…

    pdf (222 KB)

ISSN:

1741-0401

Renamed from:

Work Study

Online date, start – end:

2004

Copyright Holder:

Emerald Publishing Limited

Open access:

hybrid

Editors:

  • Dr Luisa Huatuco
  • Dr Nicky Shaw

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