International Journal of Productivity and Performance Management


Performance Management and Measurement

Table Of Contents: Volume 66 Issue 3

Key performance indicators for excellent teachers in Malaysia

Ismail Hussein Amzat

The purpose of this paper is to create a key performance indicator (KPI) that can be used as the benchmark tool for teaching performance and practices of both excellent…

Developing high performance work system for Indian insurance industry

Naval Garg, Bijender Kumar Punia

Modern age witnessed an exponential growth of high performance work practices (HPWPs) at workplace. This phenomenal increase in quest of performance excellence has…

Do hospital balanced scorecard measures reflect cause-effect relationships?

Marcela Porporato, Peter Tsasis, Luz Maria Marin Vinuesa

The purpose of this paper is to investigate whether first level measures in the Balanced Scorecard (BSC) declaring a cause-effect relationship by design are composite…

Implementing the balanced scorecard in a local government sport organization

Panagiotis Dimitropoulos, Ioannis Kosmas, Ioannis Douvis

The purpose of this paper is to examine the issue of performance management in the public sector and specifically the implementation of the balanced scorecard (BSC…

Technical efficiency in dairy farms

Taciana Mareth, Antônio Márcio Tavares Thomé, Luiz Felipe Scavarda, Fernando Luiz Cyrino Oliveira

This systematic literature review integrates the findings of existing studies regarding technical efficiency (TE) in dairy farms. The purpose of this paper is to offer a…

Drivers of organizational performance in state owned enterprises

Mbako Mbo, Charles Adjasi

The purpose of this paper is to examine empirical evidence on factors that influence performance of state owned enterprises (SOEs). With a focus on power utilities, the…



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  • Dr Luisa Huatuco
  • Dr Nicky Shaw