International Journal of Productivity and Performance Management


Performance Management and Measurement

Table Of Contents: Volume 63 Issue 2

What do we really mean by “Balanced Scorecard”?

Mike Perkins, Anna Grey, Helge Remmers

The balanced scorecard (BSC), first created by Kaplan and Norton in 1992, has been developed over the last 20 years, resulting in numerous iterations. There is currently…

Implementing a multi-staged methodology to micro and nanotechnology

Nazrul Islam, Emmanuel Brousseau

The purpose of this paper is to present a multi-staged methodology for the assessment of technology maturity profiles. In particular, this research is being developed to…

Hand-held computers to increase accuracy and productivity in agricultural work study

Avital Bechar, Moshe Eben-Chaime

Labor is the largest single cost contributor in agriculture. Accurate estimation of labor requirements is, thus, a key to cost reduction. Work measurement is the…

Analyzing the performance of supplier development: a case study

Srikanta Routroy, Sudeep Kumar Pradhan

The first objective of this paper is to identify the critical success factors (CSFs) and their corresponding key performance indicators (KPIs) for supplier development…

The relationship between innovation capability and performance

Minna Saunila, Sanna Pekkola, Juhani Ukko

– The purpose of this paper is to discuss whether performance measurement moderates the relationship between innovation capability and firm performance.

Qualitative productivity analysis: does a non-financial measurement model exist?

Harold Siow Song Teng

The purpose of this paper is to highlight the fact that a common universal qualitative model of measurement is lacking in global productivity analysis. International…

Readiness factors for the Lean Six Sigma journey in the higher education sector

Jiju Antony

The purpose of this paper is to reveal the readiness factors (RFs) which are required for the successful introduction and development of a Lean Six Sigma (LSS) initiative…



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  • Dr Luisa Huatuco
  • Dr Nicky Shaw