International Journal of Productivity and Performance Management: Volume 71 Issue 4

Editorial: Performance measurement and management in Industry 4.0: Where are we? What next?

Performance measurement and management. A literature review focussed on the role played by management theories with a deep dive into the industry 4.0 environment

The aim of this paper is to review the theoretical lenses used in performance measurement and management in a traditional and industry 4.0 environment and to contribute to…

The interplay between industry 4.0 maturity of manufacturing processes and performance measurement and management in SMEs

This paper proposes an SME oriented Industry 4.0 maturity framework to explore the interplay between manufacturing processes, performance measurement system and management…

Digitalisation and the performance measurement and management system: reinforcing empowerment

This study explores how information and communication technologies (ICT) can contribute to empowerment in an Industry 4.0 setting.

Disentangling the link between ICT and Industry 4.0: impacts on knowledge-related performance

Industry 4.0 technologies are promising to increase manufacturing companies' performance through the new knowledge that such digital technologies allow to create and manage within…

Effects of cross-border acquisitions on efficiency and productivity of acquired companies: evidence from cement industry

The purpose of this paper is to explore the effects of cross-border acquisitions on the efficiency and productivity of acquired companies in the cement industry in the context of…

Moving from service to sustainable services: a healthcare case study

Worldwide, healthcare systems struggle to sustain the delivery of services at a time of increasing demand, limited resources and growing expectations from users, coupled with…

Machine learning and optimization-based modeling for asset management: a case study

This research is inspired by a real case study from a pump rental business company across the US. The company was looking to increase the utilization of its rental assets while…

Implementing a Lean Six Sigma standardized toolset in a manufacturing company: a case study

The first purpose of this paper is the implementation of Lean Six Sigma (LSS) in a manufacturing company operating in South East Europe in order to understand the importance of…

Farmer field schools for improving economic sustainability performance of Indonesian vegetable production

A research and development project disseminated ecological technologies to approximately 3,250 vegetable farmers through farmer field schools (FFS) in four districts of Bali and…

Overview and classification of approaches to productivity measurement

Productivity is a multidimensional and context-dependent concept. Therefore, many different definitions and consequently, many different approaches to productivity measurement…

Organizational learning and firm performance: a systematic review

This study aims to systematically review empirical research on the relationship between organizational learning (OL) and firm performance (FP) to evaluate how far the field has…

Assessment of the current state of sustainability in a manufacturing firm

Sustainable manufacturing is gaining prominence in light of the rising environmental and social concerns worldwide. One major task to enhance manufacturing sustainability is…

Management control systems and performance in strategic supply relationships

This study analyzes the relationship between two elements of the management control systems (MCSs) (performance measurement systems (PMSs) and socialization processes) and four…

Cognitive biases policy (CBP) in performance improvements – the example of benchmarking

Despite evidence showing that cognitive biases – the systematic errors made by humans during cognitive processing, are prevalent among decision-makers, there is a lack of…

Economic slowdown, NPA crisis and productivity behavior of Indian banks

This paper aims to investigate the productivity behavior of Indian banks in the presence of non-performing assets (NPAs) over the period 1999 to 2017. The study examines whether…

Performance of university technology transfer offices: evidence from Europe and Japan

This study aims to improve the understanding of the factors that influence the performance of universities' technology transfer offices (TTOs), units charged with the…

Middle manager capabilities and organisational performance: the mediating effect of organisational capacity for change

This study aims to investigate the mechanism that transforms middle manager capabilities (MMCs) into organisational performance (OP). This study proposes that organisational…

Is imperfect evaluation a deterrent to adoption of energy audit recommendations?

Energy-efficiency leads to productivity gains as it can lower operating and maintenance costs, increase production yields per unit of manufacturing input and improve staff…

ISO-9001 implementation and critical success factors of the Jordanian consulting engineering firms

This paper aims at studying the level of implementation of ISO 9001 in Jordanian consulting engineering firms and to what extent does the implementation effectiveness affect the…

Implementation of supply chain 4.0 in the food and beverage industry: perceived drivers and barriers

Despite considerable growth in literature on Industry 4.0 technologies, the research on the factors influencing the investment on these technologies in pursuit of supply chain 4.0…

Talent management in government organizations: identification of challenges and ranking the solutions to address them

The main aim of this research is to rank and prioritize the solutions to address the challenges for the successful implementation of talent management (TM) in government banks in…

Work–family conflict, affective commitment, leadership and job satisfaction: a moderated mediation analysis

The detrimental influence of perceived work–family conflict (WFC) on employees' job-related attitudes has been examined in individualistic cultures. However, this relationship…

Managers' and auditors' narcissism on the management team's stability and relative corporate performance

Success in corporate relative performance is one of the factors for the growth and durability of firms. Since the relative performance is a function of managers' decisions and…

Modified total interpretive structural modelling of innovation implementation antecedents

The paper aims to identify, analyse and develop a model for measuring the inter-relationship and interaction among the antecedents influencing innovation implementation. The…

Operational and policy efficiency: a comparison between public and private Indian banks

This paper introduces the concept of policy efficiency of banks as their efficiency in implementing the government's policies. It further compares the Indian public sector banks…