Corporate Communications: An International Journal
Issue(s) available: 99 – From Volume: 1 Issue: 1, to Volume: 25 Issue: 4
Category:
Marketing
Volume 25
Volume 24
Volume 23
Volume 22
Volume 21
Volume 20
Volume 19
Volume 18
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Issue 4 2013
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Issue 3 2013 Papers from the first International Symposium on Corporate Heritage, History and Nostalgia
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Issue 2 2013 Facets of CSR communication papers from the First International CSR Communication Conference
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Issue 1 2013
Volume 17
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Issue 3 2012 Transformation and the corporate communication profession selected papers from the CCI Conference on Corporate Communication 2011
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Issue 2 2012
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Issue 1 2012
Volume 16
Volume 15
Volume 14
Volume 13
Volume 12
Volume 11
Volume 10
Volume 9
Volume 8
Volume 7
Volume 6
Volume 5
Volume 4
Volume 3
Volume 2
Volume 1
Trust research in public relations: an assessment of its conceptual, theoretical and methodological foundations
Chiara ValentiniDuring the past few years, public trust in organisations, institutions and systems has decreased. Trust is an important antecedent not only for relationship-building but…
Introducing public procurement tenders as part of corporate communications: a typological analysis based on CSR reporting indicators
Sebastian Knebel, Peter SeeleCorporations have to increasingly include corporate social responsibility (CSR) communication by responding to public procurement tenders because of the recently revised…
Addressing corporate social responsibility in corporations: a content analysis of Amazon's and Walmart's websites
Tugce Ertem-ErayThe purpose of this study is to analyze how Amazon and Walmart, two of the largest global companies, present the balance among their economic, social and environmental…
Corporate communication in open innovation: a case-study of three multinationals
Elena Gutiérrez-García, Mónica Recalde, José A. AlfaroThis article proposes a theoretical framework that synthesizes the main factors explaining the strategic contribution of communication department to open innovation (OI…
Narrative fidelity: making the UN Sustainable Development Goals fit
Onna van den BroekThis paper empirically examines how firms have discursively adopted the UN Sustainable Development Goals (SDGs). More precisely, it studies firms' ability to constitute…
Unsanctioned user-generated content: student perceptions of academic brand parody
Lindsay R.L. Larson, Jordan SalvadorWhile universities and colleges engage in marketing their brands through official communications, there also exists the unique case of social media accounts created by and…
Recency effects in the buffering of negative news by corporate social responsibility advertising
Joon Hye Han, Gary Davies, Anthony GrimesDrawing from the theory of how relevant items are processed in memory when making judgements, this study aims to test for recency effects between CSR advertising and…
A psychological model of transparent communication effectiveness
Toby Hopp, Jolene FisherWhen it comes to tactics that organizational communicators can undertake to elicit positive gains with stakeholders, transparent communication ranks high on lists proposed…
Access and its contribution to achieving trust and satisfaction in inter-ethnic relationships
Mensur ZeqiriThis study seeks to provide further testing of access in the context of government – community relations within the political context of the Republic of North Macedonia…
Strategic management of public relations in Kuwait
Talal M. Almutairi, Krishnamurthy SrirameshThe purpose of this paper is to help enrich the body of knowledge of public relations by exploring the status of the practice in Kuwait. Using the generic principles of…
Trust me, I am the social media manager! Public sector communication's trust work in municipality social media channels
Alessandro Lovari, Letizia MaterassiThe study aims at investigating the role of social media managers (SMMs) as trust mediators and access points in the context of local government. Little empirical work is…
Within- and between-person(s) emotional reactions toward crisis communication
Lewen Wei, Nahyun KimThe study sought to explore how people's negative emotions change in a crisis situation when they get to know about the crisis and the corporate's socially responsible…
Multidisciplinarity in internal communication and the challenges ahead
Milena Araújo, Sandra MirandaConsidering the impact internal communication has on the performance of organizations, studies about internal communication are revisited in order to generate a deeper…
Social listening: a potential game changer in reputation management How big data analysis can contribute to understanding stakeholders' views on organisations
Arne Westermann, Jörg ForthmannThe purpose of this paper is to investigate to what extend an automated, algorithm-based analysis of online conversations of stakeholders in social media and other…
News media influence on public trust in bike-sharing operators in Singapore
Leonard Wong, Lyon Tan, Rachel Wong, Su Lin YeoThe overnight introduction of tens of thousands of dockless bike-share bicycles in Singapore with its indiscriminate parking drew the attention of the media, which…
Interdiscursivity in corporate financial communication: an analysis of earnings videos
Kumaran RajandranFinancial communication produces various texts, among which are earnings videos. The videos employ language and image in multimodal discourses to convey specific social…
Evaluating social countermarketing success: resonance of framing strategies in online food quality debates
Sandra Hermina Jacoba Jacobs, Anke Wonneberger, Iina HellstenSocial countermarketing (SCM) aims at influencing existing socio-cultural norms, public policies or political decision-making. Existing empirical accounts of SCM give…
Turkish and Slovenian health ministries' use of Twitter: a comparative analysis
Aydemir Okay, Pedja Ašanin Gole, Ayla OkayThe purpose of this paper is to explore how the health ministries of Turkey and Slovenia use Twitter as government agencies obliged to communicate with the public.
Building organizational trust through internal communication
Nina Pološki Vokić, Milka Rimac Bilušić, Dijana NajjarAlthough multiple research studies disclosed that internal communication is effective in building trust within organizations, the link between employees' satisfaction with…
Enhancing employee advocacy on social media: the value of internal relationship management approach
Yeunjae Lee, Katie Haejung KimTo advance the theoretical understanding of employees' advocacy on social media, this study aims to propose and test an integrative model that incorporates individual and…
Shared meaning at the intersection of NPO reputation and trust: a personification perspective
Selin Türkel, Ebru Uzunoğlu, Sema Misci KipThe purpose of this paper is to unearth common perceptions of non-profit organization (NPO) trust and reputation, with a specific focus in their overlaps and…
Corporate communication and media coverage of abnormal returns – evidence from the Portuguese capital market
Carlos Francisco Alves, Ana Luísa SilvaInvestor relations literature reports that after an era that “the higher the stock price, the better”, currently investor relations entered into a new era where…
Corporate brand management in a charity context: the internal communications challenge
Tauheed Ahmad RamjaunThe purpose of this paper was to investigate the practical issues and challenges faced when managing a corporate brand internally within a charity context from…
Exploring the explicitness, salience of ethics and transparency of messages in social reports: a cross-national longitudinal content analysis from an institutional perspective
Tae Ho LeeThis study analyzed the explicitness, the salience of ethics and the transparency of messages in firms' social reports based on their significance to strategic corporate…
Corporate reputation through strategic communication of corporate social responsibility
Oyindamola Abiola Ajayi, Tsietsi MmutleThe purpose of this paper is to explore how the communication of corporate social responsibility (CSR) contributes towards a favourable corporate reputation. It explores…
Young consumers' views on humorous BELFcommunication
Taina Vuorela, Sari Alatalo, Eeva-Liisa Oikarinen, Anne PoutiainenThe purpose of this paper is to gain understanding of how young consumers with varying cultural and linguistic backgrounds experience and perceive humorous Business…
Communicating philanthropic CSR versus ethical and legal CSR to employees: empirical evidence in Turkey
Yijing Wang, Buket PalaThis study investigates the mechanism through which banks employ corporate social responsibility (CSR) commitment to engage in employees. The values of different types of…
Distrust in corporate communications: does it matter?
Ellen Tyquin, Amisha Mehta, Lisa BradleyThis study provides much needed empirical data to conceptualise organisational distrust in communications' scholarship. A limited understanding of distrust has…
ISSN:
1356-3289Online date, start – end:
1996Copyright Holder:
Emerald Publishing LimitedOpen access:
hybridEditor:
- Dr Timothy Coombs
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