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Article
Publication date: 4 August 2022

Gizem Parlak, Clarice Bleil de Souza and Federico Cerutti

The UNESCO World Heritage Committee requires management plans for world heritage site (WHS) nominations including the evidence of involvement of all stakeholders. Many studies…

Abstract

Purpose

The UNESCO World Heritage Committee requires management plans for world heritage site (WHS) nominations including the evidence of involvement of all stakeholders. Many studies report different engagement methods to ensure the participation of the local communities in these plans. However, this study aims to assess and gauge the community-held knowledge transfer and the quality of their contribution to heritage management plans by proposing an interdisciplinary method.

Design/methodology/approach

The method had been developed to scrutinise community-held knowledge transfer in WHS management plans, combining the domains of knowledge representation with qualitative social research.

Findings

Local knowledge transferred into WHS management plans is poor. The proposed method gauged three levels of community knowledge transfer to WHS. The method enables results to be quantified and the process to be reproducible. The method can be used to quality control the design of WHS management plans. The method can be used to inform evaluation protocols to be developed by UNESCO.

Practical implications

The proposed method can be used to inform evaluation protocols to be developed by ICOMOS and IUCN, which safeguard holistic aspects of heritage in WHS management plans.

Originality/value

The method provides reproducible, quantifiable results from clear premises. Despite being applied to a case study in Turkey, it can be adjusted to any context as WHS management plans tend to follow a standard format. It, therefore, provides a tool to quality control the design of these plans.

Details

Journal of Cultural Heritage Management and Sustainable Development, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2044-1266

Keywords

Article
Publication date: 13 March 2020

Salman Shooshtarian, Helen Lingard and Peter S.P. Wong

In an attempt to create national harmonisation of legislation, a set of model Work Health and Safety (WHS) Regulations were developed in Australia. These regulations require…

Abstract

Purpose

In an attempt to create national harmonisation of legislation, a set of model Work Health and Safety (WHS) Regulations were developed in Australia. These regulations require principal contractors to undertake specific WHS planning and coordination activities if the construction works to be completed cost AU $250,000 or more. However, there are some doubts about the usefulness of this monetary threshold. This study aimed to investigate how effective this threshold can be in Australia.

Design/methodology/approach

To evaluate the performance and operation of this threshold in the Australian construction industry, this study modelled the costs of construction for four construction project scenarios – small classroom, two-storey home renovation with adjacent pool, small commercial warehouse and single-storey house (volume home builder) – under various conditions based on historical data (2011–2017) and in eight Australian jurisdictions.

Findings

Among the six study factors (i.e. the types for construction, geographical location, design specification, delivery method, contracting approach and inflation), the research found considerable variation in the operation and performance of the monetary threshold.

Originality/value

The research highlights some potential challenges associated with the use of a monetary threshold in the regulation of WHS planning in construction projects. Thus, the results are expected to contribute to addressing these challenges, leading to the development of an appropriate balance to achieve efficient and effective WHS regulation in Australia.

Details

Built Environment Project and Asset Management, vol. 10 no. 3
Type: Research Article
ISSN: 2044-124X

Keywords

Article
Publication date: 15 May 2017

Fabio Donato and Anahita Lohrasbi

Cultural landscapes are no more considered only as territories of cultural interest but also as integrated systems of cultural, social, and economic values. The adjustment of this…

Abstract

Purpose

Cultural landscapes are no more considered only as territories of cultural interest but also as integrated systems of cultural, social, and economic values. The adjustment of this consideration with the modern paradigms of collective governance and management necessitates investigations on challenges of management of cultural landscapes for valorizing their resources toward sustainable development. In this framework, the purpose of this paper is to analyze the state of participatory governance and management in cultural landscapes, focusing on the case of Takht-e Soleyman World Heritage Site (WHS) in Iran.

Design/methodology/approach

The paper presents the results of a study based on a theoretical analysis, accompanied by in-depth interviews with the key actors in the cultural heritage governance and management sectors, and large-scale surveys of the local population through the circulation of questionnaires.

Findings

This paper debates the reasons behind and the way forward to make governance and management approaches consistent with international theories and national policies. The analysis focuses on rural cultural landscapes and accordingly the Takht-e Soleyman WHS is deeply investigated.

Originality/value

The policies for participatory governance and management of rural cultural landscapes have been raised in the literature. However, more attention has to be paid to the strategies and mechanisms based on local features for their implementation. The study detailed in this paper makes a contribution to the debate on the design and implementation of participatory governance and management systems in this field by examining the actual extent of successful implementation of theoretical values and national policies in the case of Takht-e Soleyman WHS.

Details

Journal of Cultural Heritage Management and Sustainable Development, vol. 7 no. 2
Type: Research Article
ISSN: 2044-1266

Keywords

Article
Publication date: 1 August 2006

Lesley‐Ann Wilson and Emily Boyle

This study aims to identify the extent of intended interorganisational collaboration in the implementation of management objectives at World Heritage Sites (WHSs). These sites…

2718

Abstract

Purpose

This study aims to identify the extent of intended interorganisational collaboration in the implementation of management objectives at World Heritage Sites (WHSs). These sites represent a unique management challenge in terms of the number and diversity of organisations involved both in terms of ownership and in the interface between the site and the wider tourism environment.

Design/methodology/approach

The research is based on content analysis of 12 management plans. Analysis focuses on the types and frequency of organisations involved in the joint implementation of sustainable tourism objectives. Ratio analysis is used to develop a ratio of collaboration which provides a measure of the numbers of organisations involved and the level of collaborative activity across sites.

Findings

There is higher commitment towards interorganisational collaboration at complex sites, comprising a range of attractions, compared with single‐focus sites. This was unsurprising, given that complex ownership of sites necessitates collaboration. However, when data relating to site owners was eliminated to reveal a truer picture of collaboration, the findings indicated that single‐focus sites were committed to jointly implementing a higher proportion of objectives compared with complex sites organisations. A number of mechanisms are in place to facilitate collaboration, but again, these are more prominent in the management plans of complex sites. The findings indicate that interorganisational collaboration is currently underutilised in the strategic management of WHSs.

Research limitations/implications

The study is exploratory, given that this is the first time that World Heritage Sites have had published management plans. Measuring comparative activity using ratio analysis is one‐dimensional. The research is also based on intended activity over the next five years and would need to be followed up by further research based on the reality of implemented objectives.

Originality/value

The study assesses the extent of intended interorganisational collaboration in the public‐sector context of WHSs and contributes to the literature in both areas of study.

Details

Leadership & Organization Development Journal, vol. 27 no. 6
Type: Research Article
ISSN: 0143-7739

Keywords

Article
Publication date: 9 July 2021

Nurul Diyana Md Khairi, Hairul Nizam Ismail and Syed Muhammad Rafy Syed Jaafar

The paper aims to comprehensively use the knowledge of tourist spatial behaviour to improve World Heritage Site (WHS) management. Efficient heritage management can be achieved if…

Abstract

Purpose

The paper aims to comprehensively use the knowledge of tourist spatial behaviour to improve World Heritage Site (WHS) management. Efficient heritage management can be achieved if critical aspects such as tourist spatial activities were better and comprehensively understood, primarily at the micro-level. Inaccurate information on these essential aspects will potentially cause problems in managing a WHS and compromises its Outstanding Universal Value. This study aims to extend the knowledge of tourist spatial behaviour by including the non-spatial and spatial characteristics of the tourists to better manage a WHS.

Design/methodology/approach

This study uses a trip diary and a GPS tracking app with 384 free independent tourists as the study respondents. Melaka WHS was chosen as the study area. The data were complemented by an aggregative analysis method to extract different discrete patterns based on individual itineraries.

Findings

This paper indicates a noticeable relationship between individuals’ non-spatial and spatial characteristics. It suggests that integrating these two characteristics can provide more comprehensive knowledge of tourist behaviour.

Originality/value

This paper provides a different perspective to improving WHS management by determining the operative tools to develop an effective visitor management plan.

Details

International Journal of Tourism Cities, vol. 8 no. 1
Type: Research Article
ISSN: 2056-5607

Keywords

Open Access
Article
Publication date: 28 February 2023

Barbara Molina, Gabriela Eljuri and Xavier Roigé Ventura

This paper aims to study possible differences between the Outstanding Universal Value (OUV) defined in the designation of Cuenca as a World Heritage (WH) site and its inhabitants'…

Abstract

Purpose

This paper aims to study possible differences between the Outstanding Universal Value (OUV) defined in the designation of Cuenca as a World Heritage (WH) site and its inhabitants' perceptions of heritage value. The study is based on research conducted in the historic centre of Cuenca in Ecuador, which was accorded WH status in 1999.

Design/methodology/approach

The research employs both quantitative and qualitative methodologies, providing a complementary approach to the research subject. Quantitative research involved a probability survey of 400 informants randomly selected from the population of the canton of Cuenca, while qualitative research included 40 semi-structured interviews with residents and traders in the historic centre and 150 further written consultations with residents of the city.

Findings

Following the introduction, methodology and description, the paper presents the data gathered from the survey and interviews. These indicate inhabitants' perceptions of the meaning, values, and uses of WH in Cuenca and reveal differences between their perceptions and those of the official OUV.

Originality/value

Although there are several studies on WH residents' perceptions of UNESCO OUV, few highlight the mismatch between local community views of heritage and those established by UNESCO. This study reflects critically on the concept of OUV, which is based on technical and political criteria rather than social participation. The study employs methodologies that could be applied in other case studies and used to improve heritage management. This is the only study on local perceptions of Cuenca's OUV.

Details

Journal of Cultural Heritage Management and Sustainable Development, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2044-1266

Keywords

Article
Publication date: 5 September 2018

Elizabeth Halpenny, Shintaro Kono and Farhad Moghimehfar

World Heritage sites (WHS) can play an important role in promoting visitation to emerging and remote destinations. Guided by the theory of planned behaviour (TPB), this study aims…

Abstract

Purpose

World Heritage sites (WHS) can play an important role in promoting visitation to emerging and remote destinations. Guided by the theory of planned behaviour (TPB), this study aims to investigate factors that predict intentions to visit WHS.

Design/methodology/approach

Survey questionnaires were used to collect data from visitors (n = 519) to four Western North American WHS. Partial least squares structural equation modelling (PLS-SEM) was used to identify three reflective models (attitude toward visiting World Heritage, perceived behavioural control and intention to visit WHS in the future), three formative models (attitude toward World Heritage designation, social influence (subjective norms) to visit World Heritage and World Heritage tourism brand equity) and a structural model.

Findings

World Heritage tourism brand equity and social influence were strong positive predictors of intentions to visit WHS in the future. Attitudes towards World Heritage designation, followed by World Heritage travel attitudes and perceived behavioural control, were progressively weaker, yet positive predictors. However, the latter two concepts’ impact was negligible.

Originality/value

This study addresses four deficiencies in tourism studies: TPB studies have failed to find consistent predictors of intentions to visit destinations; very few studies have attempted to verify the factors that predict visitation to WHS, despite the opportunities and costs that can arise from WHS-related tourism; few studies of tourists’ perceptions of World Heritage and related WHS travel intentions have been conducted in North America; and PLS-SEM was used to perform statistical methods not commonly used in tourism studies including formative models, importance-performance mapping and confirmatory tetrad analysis.

研究目的

世界遗址(WHS)对于提高新兴和偏远地区的游览率起到重要作用。本论文以计划行为理论(TPB)为理论基础,研究游览WHS的动机因素。

研究设计/方法/途径

本论文采用问卷采样形式,519名游览四个美国西北部WHS公园的游客为问卷样本。本论文采用偏最小二乘回归(PLS-SEM)分析数据,(a) 确立三个反应性测量模型(WHS游览态度、感知行为控制、未来WHS游览意向),(b) 确立三个形成性测量模型(WHS游览态度、WHS游览的社会影响力(主观规范)、以及WHS旅游品牌资产),以及(c) 验证一个结构模型。

研究结果

世界遗产旅游品牌资产和社会影响力是未来游览WHS意向的有效动力。世界遗产目的地的态度,由世界遗产旅游态度和感知行为控制所主导,也有着对未来游览WHS意向的积极促进作用,但是作用相对较弱。然而,世界遗产旅游态度和感知行为控制并未发现对未来游览WHS意向有直接决定作用。

研究原创性/价值

本论文弥补了旅游研究中的四大不足:(a) TPB研究未能找出旅游目的地游览意向的一致的决定因素; (b) 几乎没有文献试图验证WHS游览意向决定因素,尽管这将对WHS相关旅游业的机遇和成本控制有着重大意义; (c) 有关世界遗产和相关WHS旅游意向的研究还尚未在北美地区开枝散叶; (d) 本论文借用PLS-SEM方法来分析数据,包括验证形成性测量模型、重要性-绩效画图分析法、以及四分子分析法等,这在旅游文献中不常见。

关键词

品牌态度,世界遗产,旅游意向,TPB,品牌资产,品牌忠诚度

Details

Journal of Hospitality and Tourism Technology, vol. 9 no. 3
Type: Research Article
ISSN: 1757-9880

Keywords

Article
Publication date: 16 November 2015

Azizul Hassan and Mizan Rahman

The purpose of this paper is to argue that the World Heritage Site (WHS) status as a label plays an important role in branding, creating awareness among the tourists and promoting…

1041

Abstract

Purpose

The purpose of this paper is to argue that the World Heritage Site (WHS) status as a label plays an important role in branding, creating awareness among the tourists and promoting a specific place – be it natural or cultural.

Design/methodology/approach

The study is based on qualitative research and utilised interviews and explanatory case study method, taking Maritime Greenwich WHS as a case.

Findings

It is found that the status of WHS motivates the tourists in general and heritage tourists in particular to visit the case study site. Also, the status helps in boosting the level of confidence of the tourists while selecting the site. Overall, it helps to reinforce the identity of a place. However, sustainability and conservation should not take a back seat when the very purpose of branding a site as WHS is this.

Originality/value

It is ideal to have a balance in managing the demand and supply side of place management and marketing making sure that the heritage value and trust is kept intact.

Details

Journal of Cultural Heritage Management and Sustainable Development, vol. 5 no. 3
Type: Research Article
ISSN: 2044-1266

Keywords

Article
Publication date: 19 January 2015

Helen Lingard, Lance Saunders, Payam Pirzadeh, Nick Blismas, Brian Kleiner and Ron Wakefield

The purpose of this paper is to explore the relationship between the timing with which decisions are made about how to control work health and safety (WHS) risks in construction…

1890

Abstract

Purpose

The purpose of this paper is to explore the relationship between the timing with which decisions are made about how to control work health and safety (WHS) risks in construction project (i.e. either pre- or post-construction) and the quality of risk control outcomes.

Design/methodology/approach

Data were collected from 23 construction projects in Australia and the USA. Totally, 43 features of work were identified for analysis and decision making in relation to these features of work was mapped across the life of the projects. The quality of risk control outcomes was assessed using a classification system based on the “hierarchy of control”. Within this hierarchy, technological forms of control are preferable to behavioural forms of controls.

Findings

The results indicate that risk control outcomes were significantly better in the Australian compared with the US cases. The results also reveal a significant relationship between the quality of risk controls and the timing of risk control selection decisions. The greater the proportion of risk controls selected during the pre-construction stages of a project, the better the risk control outcomes.

Research limitations/implications

The results provide preliminary evidence that technological risk controls are more likely to be implemented if WHS risks are considered and controls are selected in the planning and design stages of construction projects.

Practical implications

The research highlights the need for WHS risk to be integrated into decision making early in the life of construction projects.

Originality/value

Previous research has linked accidents to design. However, the retrospective nature of these studies has not permitted an analysis of the effectiveness of integrating WHS into pre-construction decision making. Prospective studies have been lacking. This research provides empirical evidence in support of the relationship between early consideration of WHS and risk control effectiveness.

Details

Engineering, Construction and Architectural Management, vol. 22 no. 1
Type: Research Article
ISSN: 0969-9988

Keywords

Article
Publication date: 15 December 2022

Monisha Juneja, Tahir Sufi and Mamta Bhatnagar

The study aims, based on the symbiotic relationship between tourism agencies and various stakeholders, to investigate what “policy-level” partners would advise their…

Abstract

Purpose

The study aims, based on the symbiotic relationship between tourism agencies and various stakeholders, to investigate what “policy-level” partners would advise their “practice-level” counterparts on, first, how the World Heritage Site (WHS) status of monuments can be made attractive for travellers, and second, what steps can be taken by stakeholders to enhance the WHS tourist experience.

Design/methodology/approach

A qualitative approach involving e-mail interviews was adopted. Content analyses of open-ended exploratory questions put to “policy-level” respondents yielded 10 major themes that can enhance the brand appeal of the WHS.

Findings

The findings offer in-depth solutions for better trip experiences of Heritage Tourists. Insights from the responses under ten thematic areas have direct relevance for application by tourism and hospitality facilitators.

Practical implications

Although this study was conducted in India, its findings hold implications for practice throughout the world. They could similarly be incorporated as elements of policy directed at incentivising communication of the value of preserving heritage for future generations.

Originality/value

While previous research focused on stakeholders for planning and policy making, this study explores the stakeholder's perspective for a more comprehensive understanding of how using the WHS brand can generate more holistic tourism development.

Details

Journal of Cultural Heritage Management and Sustainable Development, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2044-1266

Keywords

1 – 10 of 178