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Citizen trust in police is important in terms of citizen consent to government policies and of police achieving their organizational goals. In the previous study, improvements in police policy, organizational operation and policing activities were developed to clarify which factors influence trust in police and how trust can be improved. This research raises the question, would changes in trust in police have an impact on trust in government? In this paper, this research question is discussed theoretically and the causal relationship analyzed empirically by applying OLS, ordered logistic, 2SLS and logistic regressions.

The basic analysis methods are to apply the OLS and the ordered logistic regression. OLS regression analysis is an analytical method that minimizes an error range of a regression line. The assumptions for OLS are: linearity, independence, equilibrium, extrapolation and multicollinearity issues. These problems were statistically verified and analyzed, in order to confirm the robustness of the analysis results by comparing the results of the ordered logistic regression because of the sequence characteristic of the dependent variable. The data to be used in this study is the Asia Barometer Survey in 2013.

Trust in police and citizen perception of safety are analyzed as important factors to increase trust in the government. The effects of trust in police are more significant than the effects of control variables, and the direction and strength of the results are stable. The effect of trust in police on trust in government is strengthened by the perception of safety (IV). In addition, OLS, ordered logistic regression analysis, which analyzed trust in central government and local government, and logistic regression analysis categorized by trust and distrust show the stability.

This paper has implications in terms of theoretical and empirical analysis of the relationship between trust in police and trust in government. In addition, the impact of perception of safety on trust in police can be provided to police officers, policymakers and governors who are seeking to increase trust in government. This paper is also meaningful in that it is the microscopic research based on the citizens' survey. One of the limitations of macroscopic research is that it does not consider the individual perceptions of citizens.

The results of this paper can confirm the relationship of the virtuous cycle, which is perception of safety – trust in police – trust in government. The police will need to provide security services to improve citizens' perception of safety and make great efforts to create safer communities and society. Trust in police formed through this process can be an important component of trust in government. By making citizens feel safer and achieving trust in police, ultimately, trust in government will be improved.

The police perform one of the essential roles of government and are one of the major components of trust in government, but the police sector has been neglected compared to the roles of the economic and political sectors. These influences of macro factors are too abstract to allow specific policy directions to be suggested. If we consider trust in police, and factors that can improve trust in government, we can suggest practical policy alternatives.

Even though initiatives to increase the participation of citizens in the workforce have been in place for more than a decade in the United Arab Emirates (UAE), the results are not impressive. Citizens' workforce participation – it is argued in the literature – is hindered by structural as well as attitudinal concerns. A key concern of this paper is to explore stereotypes which – as anecdotal evidence in the literature suggests – are a key hindrance to successful localisation.

A survey was completed by 310 expatriates and citizens. Exploratory factor analysis was used to understand the key factors describing how UAE citizens are perceived and stereotyped and ANOVA analyses were used to understand the determinants of such perceptions.

Findings confirm the general belief that Emiratis are negatively stereotyped by expatriates in the UAE labour market. Four themes or factors regarding perceptions of citizens were identified: generally negative perceptions with regard to skills and competencies, work ethics, cultural disposition, and perceived effectiveness of Emiratisation.

The sample was not ideally balanced as it included more citizens compared to the overall composition of the labour market.

The implications of these negative stereotypes on intergroup relations and expected impacts on Emiratisation are discussed. Ultimately, this paper provides a new subject perspective on immigration, presenting the case of citizens being a minority in need of acculturation to their own country's work environment.

This paper is the first to empirically assess stereotyping and negative perceptions of citizens and its implications on workforce nationalisation in the GCC region.

Discusses the relationship between quality service and fear of crime as measures of community policing. Reports on a survey which asked 500 residents of Austin, Texas, their perception of safety (an aspect of fear of crime) and their perception of the quality of police service. Indicates that there is little relationship between citizen’s perception of safety and the quality of police services. The strongest relationship was found between perception of safety in the home and citizen’s general knowledge of the police department. Suggests that fear of crime is in many ways a theoretical concept that needs to be explained better if practitioners of community policing are going to measure their success against it.

The purpose of this paper is to examine the similarities and differences in police officers’ attitudes toward citizens between China and Ghana, and explore the extent to which officers’ perceptions of citizens influence their effectiveness and behavior.

In total, 271 Chinese police officers were surveyed representing those attending in-service training program at a national police university in China in 2014, and a random sample of 145 Ghanaian police officers was surveyed in 2013, representing those from five police districts in the Accra region of Ghana Police service.

Results revealed significant perceptual variations across the two countries. While Ghanaian officers were found to have more favorable perceptions of citizens’ cooperation and recognition, Chinese officers reported greater levels of citizens’ compliance and disrespectfulness. Moreover, results indicated significant relationships between officers’ attitudes and their sense of effectiveness and behavior in the two countries.

This study is based on a convenient sample of Chinese police officers, which restricts the generalizability of the results.

Findings offer insights for police administrators to reform the police with a focus on improving police perceptions of citizens.

Although there are a few comparative studies that compare police attitudes toward citizens between developing and developed countries, and between western democracies, there is a profound lack of studies comparing these attitudes between developing/transitional countries. This study is an initial attempt to identify variations in officers’ perceptions of the public between two developing/transitional countries.

The purpose of this paper is to focus on the determinants of satisfaction with municipal services by local inhabitants in Lithuania. Specifically, the paper seeks to disclose the relations between the importance that citizens attribute to the objectives of a municipality, satisfaction with services, the perception of quality of life and socio-demographic characteristics of local inhabitants.

The theoretical assumptions were tested using the quantitative data of public opinion survey in Lithuania conducted in 2016. The representative sample (n=1,006) consisting respondents over the age of 18 years old was collected using the personal interview method in households from different municipalities. The exploratory and confirmatory factor analysis was employed to specify the constructs of the model. The structural equation modeling allowed revealing the relations between the importance of municipal objectives, satisfaction with services and infrastructure, the perception of quality of life and socio-demographic characteristics of citizens.

The findings indicate that there is a weak positive relation among the importance of municipal objectives and satisfaction with municipal services and infrastructure in case of Lithuania. There is a medium positive relation between satisfaction with services and infrastructure and perception of quality of life. The authors find that citizens living in cities attribute higher importance to the objectives of a municipality. The expectations increase within the age. The authors also find that residents living in cities are less satisfied (comparing to citizens living in towns and rural areas) with municipal services. The results indicate that citizens working in the private sector are less satisfied (comparing to unemployed citizens) with municipal services. The authors also find that such variables as education, age and income has a positive influence on the perception of quality of life.

Further research may specify the connection between the importance of municipal objectives, satisfaction with services, quality of life and socio-demographic characteristics more precisely. Specifically, the construct of the importance of municipal objectives was explained best as one factor due to the selection of objectives constituting the construct in the questionnaire. More precise measurement of the construct may reveal the agenda pursued by citizens and its relation to the socio-demographic factors.

The research reveals that satisfaction with municipal services and infrastructure is an important predictor of perceived quality of life for Lithuanians citizens on the local level. It sends an important signal to policymakers indicating that citizens that are living in cities, working in private sector feel less satisfied compared to other groups of inhabitants in rural areas. It also provides evidence that different profiles of socio-demographic characteristics should also be considered more carefully while designing responsive service provision systems in municipalities.

The paper provides a theoretical and methodological perspective that relates importance of municipal objectives, satisfaction with municipal services, infrastructure and perceived quality of life of local inhabitants. Moreover, it emphasizes the importance of socio-demographic characteristics of for municipal agenda and design of provision of public services.

The purpose of this paper is to investigate the impact of e-government usage on citizen engagement during the COVID-19 crisis in China, in relation to the mediating role of how citizens perceive the government. A model was also proposed to explain the relationship between e-government usage during the COVID-19 crisis and the mediating role that different perceptions of government play in influencing citizens level of engagement.

The research model was tested empirically through a survey conducted online with 866 research participants, comprising of Chinese citizens from three large cities, which include Hefei, Shanghai and Nanjing.

The results in structural equation modeling showed that e-government usage has a significant positive influence on citizens' perception about trust in government, government transparency and government reputation but not significant influence on citizens' engagements. However, an indirect relationship was found out in the mediation analysis. There was also a significant relationship between the different perceptions of government. Mediation analysis showed that all the different perceptions of government mediate the relationship between e-government usage and citizens' engagements during the COVID-19 crisis. The single mediation pathways were found to be most effective mediators, identifying citizens' perception about trust in government to be the most effective mediator.

This study filled the gap in literature by examining how e-government usage by Chinese citizens during the COVID-19 crisis helped influence their attitude and behavior. Specifically, this study is one of the first to integrate citizens' usage of e-government and citizens' engagement through the different citizens' perceptions of government such as trust in government, transparency of government and government reputation in a non-liberal country.

A neighborhood‐based notion of the distribution of policing services is a hallmark of community policing philosophy. The purpose of this research is to focus on two policy issues: are there significant differences in important policing issues among the different communities, and what factors within the Sheriff's control might account for these differences?

In 2002, the Ada County Sheriff's Office (ACSO), servicing the area around Boise, Idaho, carried out a survey of citizens stratified across four areas: two contract communities, one non‐contract community, and the unincorporated remainder of the county.

The survey found significant variation in perceptions of crime and disorder, in perceptions of safety, in social cohesion, and in attitudes toward deputies and to the sheriffs office. Findings suggested the importance of local policy through the tailoring of services to local needs. However, some community factors appeared to provide limits on the extent to which the police could respond to dissatisfaction with their services, regardless of adaptive strategy.

Only limited empirical research has studied neighborhood variation in citizens' perceptions of differences pertinent to policing services, and virtually no such research has been carried out outside urban areas. This research fills this gap.

The past five years have seen a growth in studies of police body-worn cameras (BWCs). A large share of the research focused on individual officer attitudes toward these new law enforcement tools. The scholarship, however, focused almost exclusively on their positive and negative perceptions of body cameras or correlations between those attitudes and general officer characteristics. This study examined whether the influence of negative or “concerning” policing attitudes toward body cameras is mediated by other variables, such as officer outlooks toward law enforcement, officers' perceptions of citizen cooperation or their opinions of the public.

An online survey was distributed to a convenience sample of police offices from two Northeastern police agencies.

Findings indicate that the relationship between experience and concerning perceptions of body cameras is mediated by distrust in citizens and perceived civilian cooperation. Further, an office's outlooks regarding aggressive law enforcement tactics do not have a direct effect on concerning perceptions of body cameras, nor do they serve as a mediator between years of experience and concerning perceptions of body cameras.

Findings uncover the nuance and complexity of studying and understanding police officer outlooks and perceptions of BWCs. Future experimental designs should include general outlook measures.

The purpose of this paper is to systematically and comprehensively review the literature on procedural justice in policing, in the context of both police-citizen encounters and organizational decision making.

The current study reflects a narrative meta-review of procedural justice within policing generated through a systematic and exhaustive search of several academic databases (e.g. Criminal Justice Abstracts, Criminology: A SAGE Full Text Collection, EBSCO Host, PsychInfo, etc.).

The current meta-review identified 46 studies that matched the selection criteria. In this body of research, 28 studies analyzed procedural justices within the context of police-citizen encounters and 18 studies examined procedural justice within the context of police organization decision making. In general, the body of research yields two main findings. First, citizens’ perceptions of procedural justice during interactions with the police positively affect their views of police legitimacy, satisfaction with police services, satisfaction with interaction disposition, trust in the police, and confidence in the police. Second, the perception of police personnel of procedural justice in organizational decision making positively influences their views of decision outcomes, trust in the administration, job satisfaction, organizational commitment, desire to stay with the agency, and overall views of the agency.

The practical implications derived from this meta-review are twofold. First, police personnel engaged in police-citizen encounters reap many benefits when they treat citizens with fairness and maintain an encounter process that is marked by objectivity and equity. Second, police supervisors and administrators reap benefits when their subordinates perceive that there is procedural justice within the organization.

The state-of-the-art meta-review on procedural justice in policing is the first of its kind. This study comprehensively reviews the literature on two important bodies of policing research. This study will be useful for researchers who wish to further explore procedural justice issues in policing, and for police managers/administrators who wish to strengthen citizens’ perceptions of the police and their employees’ perceptions of the organization.

The main aim of this study was to know the role of digital information and communication channels in developing citizens’ understanding regarding COVID-19 with reference to situation awareness. Furthermore, the impact of gender, age, qualification and area of respondents on citizens' perception and comprehension of COVID-19 was also investigated.

This quantitative study used an online survey and received 377 usable responses. The instrument was developed with the help of literature, and it was based on two constructs (perception of the element and comprehension of the current situation) of the situational awareness (SA) model. Data were collected from Pakistani citizens through a convenient sampling technique.

It was observed that the majority of citizens used electronic media, Facebook and WhatsApp for accessing COVID-19-related information. World Health Organization website played an important role in developing citizens’ understanding. Alert messages through mobile phone and apps played role in developing citizen’s understanding regarding COVID-19 situation. They perceived that media was effective in providing social distancing techniques. Moreover, they believed that government campaigns were helpful. Findings revealed that there was no significant impact of gender, age, qualification and area on citizens' perceptions and comprehension of COVID-19 through media.

This study is helpful for authorities in decision-making regarding COVID-19 and also filled the literature gap as, to the best of the authors’ knowledge, no comprehensive study has been conducted regarding the SA of COVID-19.