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Article
Publication date: 9 October 2017

Kirstin Hallmann and Anita Zehrer

The purpose of this paper is to investigate the potential interrelationship between different types of volunteer involvement (event involvement and community involvement) and…

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Abstract

Purpose

The purpose of this paper is to investigate the potential interrelationship between different types of volunteer involvement (event involvement and community involvement) and their impact on the behavioural intentions of different types of events.

Design/methodology/approach

By means of a survey, data from an one-off sport event (n=316), including volunteer tourists, and from annual sport events (n=278) in Germany were collected. Structural equation modelling was employed for data analysis.

Findings

Findings show that event involvement and community involvement are significantly correlated. Both influence future behavioural intentions for one-off events. But only event involvement and not community involvement influences behavioural intentions for annual events.

Research limitations/implications

The findings are underpinning the rationale of social identity theory from a theoretical perspective.

Practical implications

Volunteer managers learn that not only the volunteers’ involvement with event organisations, but also with the community (i.e. hosting destination) seems to be a key contributor of behavioural intentions and should therefore be fostered during the recruitment process and prior to the event.

Originality/value

This study is the first to compare involvement with two objects for different types of events. Therefore, this study adds to the rare literature looking at different event types in which an individual can volunteer.

Details

International Journal of Event and Festival Management, vol. 8 no. 3
Type: Research Article
ISSN: 1758-2954

Keywords

Article
Publication date: 12 August 2007

Jared Larrabee

Community involvement programs are good news for businesses and for the communities in which they work. And, says Jared Larrabee, a senior consultant with client services firm…

Abstract

Community involvement programs are good news for businesses and for the communities in which they work. And, says Jared Larrabee, a senior consultant with client services firm Deloitte, they’re likely to become an increasingly important recruitment tool in the battle to win jobseekers’ hearts and minds.

Details

Strategic HR Review, vol. 6 no. 4
Type: Research Article
ISSN: 1475-4398

Keywords

Article
Publication date: 23 September 2022

Yanju Jia, Rui Liu, Ang Li, Fengzhi Sun and Ronnie Yeh

Aiming to investigate the direct and indirect effects of community involvement on residents’ life satisfaction, this study builds a conceptual framework through the mediation…

Abstract

Purpose

Aiming to investigate the direct and indirect effects of community involvement on residents’ life satisfaction, this study builds a conceptual framework through the mediation effect of perceived impacts and trust in government based on social exchange theory. The moderating effect of place attachment among these variables is proposed and empirically examined.

Design/methodology/approach

The conceptual model and causal relationships were estimated by adopting structural equation modeling, a serial mediation and moderation analysis. A total of 362 valid questionnaire data from residents in five rural tourism communities of China were collected and used for data analysis.

Findings

The results indicate that residents’ community involvement directly influences their life satisfaction and indirectly through perceived benefits and trust in government. Place attachment is also found to moderate the effect of community involvement on residents’ life satisfaction.

Originality/value

This study tests the effect of community involvement on residents’ life satisfaction that evolves from linking community involvement to perceived tourism impacts and trust in government to increase life satisfaction within the rural tourism context. It simultaneously detects place attachment as a moderating variable. The findings of this study can provide valuable insights for rural tourism managers to improve residents’ life satisfaction.

目的

为了探究社区参与对居民生活满意度的直接和间接影响, 本研究基于社会交换理论构建了通过感知影响和政府信任作为中介效应的理论模型。同时, 提出并实证检验了地方依恋在这些变量关系中的调节作用。

设计/方法/手段

采用结构方程模型和一系列的中介和调节分析来估计概念模型和变量之间的因果关系。从中国五个乡村旅游社区收集了362份有效问卷并进行数据分析。

研究结果

结果显示, 居民的社区参与不仅直接影响他们的生活满意度, 并且通过感知收益和政府信任对他们的生活满意度产生间接影响。研究还发现,地方依恋可以调节社区参与对居民生活满意度的影响关系。

创意/价值

本研究探讨了乡村旅游可持续发展中社区参与对生活满意度的影响, 这种影响从链接社区参与与旅游感知效应到政府信任, 从而提高生活满意度,同时检验了地方依恋的调节作用。本研究能够为乡村旅游管理者提高居民生活满意度提供有价值的建议。

Propósito

Con el objetivo de investigar los efectos directos e indirectos de la participación de la comunidad en la satisfacción con la vida de los residentes, este estudio construye un marco conceptual a través del efecto mediador de los impactos percibidos y la confianza en el gobierno basado en la teoría del intercambio social. Se propone y examina empíricamente el efecto moderador del apego local entre estas variables.

Diseño/Metodología/Enfoque

La relación causal entre el modelo conceptual y la estructura se estima a través del modelo de ecuación estructural, y se lleva a cabo una serie de análisis de mediación y regulación. Los datos fueron recolectados de 362 cuestionarios válidos de cinco comunidades de turismo rural en China.

Resultados

Los resultados muestran que la participación comunitaria de los residentes influye directamente en su satisfacción con la vida, e indirectamente a través de sus ingresos percibidos y la confianza en el Gobierno. El estudio también encontró que el apego local puede regular la participación de la comunidad en la satisfacción de los residentes con la vida.

Originalidad/valor

Este estudio explora el impacto de la participación comunitaria en la satisfacción con la vida en el desarrollo sostenible del turismo rural, que va desde la vinculación de la participación comunitaria y la percepción turística hasta la confianza del Gobierno, mejorando así la satisfacción con la vida. Al mismo tiempo, se examina la función reguladora del apego local. Los resultados de este estudio proporcionan información de referencia valiosa para que los administradores del turismo rural mejoren la satisfacción de los residentes con la vida.

Article
Publication date: 25 January 2008

Don Scott and Peter Vitartas

The purpose of this paper is to report on the development and testing of involvement and attachment constructs, which are then used to investigate the effects of involvement and…

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Abstract

Purpose

The purpose of this paper is to report on the development and testing of involvement and attachment constructs, which are then used to investigate the effects of involvement and attachment on perceptions of satisfaction with services delivered to residents by a local government body.

Design/methodology/approach

Data collected by means of a questionnaire‐based survey of residents' satisfaction with local government services were used to test involvement and attachment constructs for validity and reliability. The relationship between these two constructs and satisfaction was then evaluated.

Findings

The findings in this paper indicated that the levels of involvement and attachment felt by residents did have both a direct and a combinatorial effect on perceptions of satisfaction with local government services. The larger attachment influence was positively associated with satisfaction, while involvement showed a weak negative association with satisfaction. A significant interaction effect also existed.

Research limitations/implications

The paper shows that, on average, residents with greater levels of attachment were more satisfied with local government service provision but those with more involvement were less satisfied.

Practical implications

The paper shows that, when they aim to improve perceptions of satisfaction with their service delivery, local government service providers need to address involvement and attachment effects.

Originality/value

The paper has developed valid and reliable constructs that can be used to measure the effect of residents' levels of community involvement and attachment on their satisfaction with local government service provision. It has also identified an unexpected negative association between involvement and satisfaction. The newly developed constructs provide psychometrically sound measures for use in local government research.

Details

International Journal of Public Sector Management, vol. 21 no. 1
Type: Research Article
ISSN: 0951-3558

Keywords

Article
Publication date: 16 November 2015

Yulong Li and Caroline Hunter

– The purpose of this paper is to explore why and how to involve community stakeholders to achieve sustainability in heritage tourism operations.

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Abstract

Purpose

The purpose of this paper is to explore why and how to involve community stakeholders to achieve sustainability in heritage tourism operations.

Design/methodology/approach

A conceptual model and three propositions are created based on stakeholder theory and the social capital perspective.

Findings

The study highlights the challenges facing heritage tourism operators and recommends that these organizations focus on inter-stakeholder group collaboration, participative decision making, responsibility and benefits sharing, and building an institutional power structure to involve hosting communities for sustainable operations.

Practical implications

Instead of approaching from the traditional philosophic perspective at the overall societal level, community involvement is studied at individual organizational level to provide more specific recommendations on how tourism companies can empower and involve community stakeholders.

Originality/value

This is one of the first studies to synthesize the constructs of organizational motivation, community empowerment, community involvement, and sustainable tourism operations in an integrated model to explore their relationships.

Details

Journal of Cultural Heritage Management and Sustainable Development, vol. 5 no. 3
Type: Research Article
ISSN: 2044-1266

Keywords

Article
Publication date: 24 September 2020

Bahbibi Rahmatullah, Sopia Md Yassin and Jamilah Omar

The paper aims to explore the role and the involvement of local community within the context of Malaysian early childhood centers (nursery and kindergarten).

Abstract

Purpose

The paper aims to explore the role and the involvement of local community within the context of Malaysian early childhood centers (nursery and kindergarten).

Design/methodology/approach

The research used a mixed method with a questionnaire survey in the first phase and qualitative interviews in the second phase. Quantitative data were obtained from a survey completed by 3,519 staffs from nursery and kindergarten all over Malaysia. Qualitative data were collected from individual and focus group semistructured interviews conducted with 140 participants of the Malaysian public and private internal and external stakeholders ranging from the relevant personnel of the early childhood care and education (ECCE) centers (administrators, teachers and practitioners), academic experts, regulatory agencies and parents.

Findings

Survey results indicate that the parents and community involvement with ECCE centers from the perspective of the management and practitioners is in the medium category. A total of three overarching themes were identified from the interviews, namely expertise collaboration, resource sharing and operation monitoring. There exists diversity in terms of community engagement and cooperation with ECCE centers.

Practical implications

The findings are expected to provide valuable guidelines to ECCE centers' management and leadership in the aspect of community involvement where it could help to enhance their efforts of providing quality learning experiences for young children attending their centers.

Originality/value

This study is part of a larger longitudinal and mixed methods project examining the quality practices in setting the standards in the Malaysian National Quality ECCE framework. These findings contribute to the understanding of community involvement with ECCE centers in the Malaysian context.

Details

International Journal of Educational Management, vol. 35 no. 1
Type: Research Article
ISSN: 0951-354X

Keywords

Book part
Publication date: 24 November 2023

Erin McGaffigan, Dani Skenadore Foster, Sophia Webber and Missy Destrampe

The application of user involvement in the design and implementation of research has progressed through various frameworks and is an increasingly recognized and expected as a key…

Abstract

The application of user involvement in the design and implementation of research has progressed through various frameworks and is an increasingly recognized and expected as a key element of ethical research methodologies. The practice of engaging users (the public, patients, service recipients, etc.) beyond the traditional scope of subject, and elevating their role as partner or co-designer of the research process, is theoretically rooted in civil rights and social justice ideologies. The success of these types of models are influenced by various factors including the people involved, their capacities and values; the physical and funding environment in which the research occurs and the approaches used to engage. In theory, user involved research is most successful when the people, approaches and environment are genuinely interested and centralized around inclusive methods that posit that populations researched have the right to contribute to research done and researchers have the ethical responsibility to engage them using measurable strategies. User involved research frameworks have the potential to create a space that both values and uplifts historically marginalized voices, while touting the demonstrated advantage of improved effectiveness in research outcomes and implications. Yet there exists a dissonance between theory and practice in the field, due to a lack of consistent understanding, practices and standards tied to the approach.

Details

Ethics and Integrity in Research with Older People and Service Users
Type: Book
ISBN: 978-1-80455-422-7

Keywords

Article
Publication date: 1 February 1997

Michael Tuffrey

This year‐long study has collected such evidence as is available from companies that there is a positive link between corporate community involvement and human resource issues;…

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Abstract

This year‐long study has collected such evidence as is available from companies that there is a positive link between corporate community involvement and human resource issues; and devised new ways to manage, monitor and evaluate community involvement so as to identify and then quantify its impact. The study concentrated on skills development and staff motivation, while also addressing recruitment. It has found firm evidence from both companies and individual employees that community involvement can impact these business issues; however, many of the current evaluation techniques lack rigour and the data are often empirical, not confirmed objectively. Techniques to monitor and evaluate include: a competence matrix to identify specific competences which can be developed and a scoring system to measure the development gain; structured questions for staff attitude surveys, which can contribute to a morale index; various methodologies for cost comparison and cost/benefit analysis to evaluate alternatives; a matrix and scoring system to identify and evaluate the contribution to addressing strategic human resource objectives. Concludes that the contribution from community involvement can be best quantified through balanced business performance measurements that go beyond the bottom line.

Details

Career Development International, vol. 2 no. 1
Type: Research Article
ISSN: 1362-0436

Keywords

Article
Publication date: 26 September 2020

Nursalim, Abdul Hakim, Tjahjanulin Domai and Endah Setyowati

The purpose of this study is to examine the role of independent institution as moderation between community involvement and legislative institution responsiveness in Mataram City.

Abstract

Purpose

The purpose of this study is to examine the role of independent institution as moderation between community involvement and legislative institution responsiveness in Mataram City.

Design/methodology/approach

This research is explanatory research, which explains the effect between variables by hypothesis testing. This research was conducted in Mataram City, West Nusa Tenggara. Population in this study included all stakeholders involved in Mataram City’s participatory planning, including community leaders, legislative institutions (starting from the village/subdistrict, district to city levels) and independent institutions. The sampling was performed using nonprobability sampling technique, namely, quota sampling. The research model with inferential analysis used a structural equation modelling (SEM) with WarpPLS to answer the statements of problems and test the desired hypotheses.

Findings

The research results conclude that community involvement has a direct effect on legislative institution responsiveness and legislative institution responsiveness has a direct effect on the success of participatory development planning. This indicates that all variables in this research influence the success of participatory development planning. However, the indirect effect of legislative institution responsiveness on the success of participatory development planning through the role of independent institution is not significant.

Originality/value

The role of independent institutions as a moderation of the relationship between community involvement and legislative institution responsiveness can be learned as the novelty in this study.

Details

International Journal of Law and Management, vol. 63 no. 1
Type: Research Article
ISSN: 1754-243X

Keywords

Article
Publication date: 28 February 2023

Yun Rao and Ivan Ka Wai Lai

This study aims to understand the bi-directional relationship between residents’ perceived community-oriented factors and residents’ emotional solidarity with tourists. It…

Abstract

Purpose

This study aims to understand the bi-directional relationship between residents’ perceived community-oriented factors and residents’ emotional solidarity with tourists. It compares the mutual influences between the human–place relationship and the resident–tourist relationship.

Design/methodology/approach

A research model with two arrows was constructed, presenting two sets of research hypotheses. Hypothesis A formalizes the effect of community-oriented factors on emotional solidarity, while Hypothesis B formalizes the effect of emotional solidarity on community-oriented factors. Using systematic sampling, this study received 462 valid questionnaires in Macau. These samples were used in confirmation factor analysis and stepwise multiple regression analysis.

Findings

In the one-way influence of community-oriented factors on emotional solidarity, residents’ community attachment, commitment and involvement have the greatest effect, respectively, on their welcoming nature, sympathetic understanding and emotional closeness to tourists. In the one-way influence of emotional solidarity on community-oriented factors, residents’ welcoming nature to tourists has the greatest impact on community attachment and commitment while residents’ emotional closeness has the greatest impact on community involvement. Besides, the impact of community-oriented factors on emotional solidarity has stronger explanatory power than the impact of emotional solidarity on community-oriented factors.

Originality/value

Contrary to most tourism studies on residents’ perspectives that only focus on one-way influence, this study suggested a dual-way approach that helps researchers further build complex models to better explain the complex relationships between places, residents and tourists. Furthermore, this study provides a contribution to tourism research on emotional solidarity by clarifying the flexible roles of community-oriented factors on residents’ emotional solidarity.

目的

本研究旨在了解居民感知的社区导向因素与居民对游客情感团结之间的双向关系。它比较了人-地关系和居民-游客关系之间的相互影响。

设计/方法/途径

本研究构建了一个有两套研究假设的双箭头模型。假设A确定了社区导向因素对情感团结的影响, 而假设B确定了情感团结对社区导向因素的影响。本研究通过系统抽样在澳门收到462份有效问卷。这些样本被用于确认因子分析和逐步多元回归分析。

研究结果

在社区导向因素对情感团结的单向影响中, 居民的社区依恋、承诺和参与分别对他们对游客的欢迎本质、同情理解和情感亲密有最大影响。在情感团结对社区导向因素的单向影响中, 居民对游客的欢迎本质对社区依恋和承诺的影响最大, 而居民的情感亲密对社区参与的影响最大。此外, 社区导向因素对情感团结的影响比情感团结对社区导向因素的影响具有更强的解释力。

原文/价值

不同于大多数关于居民视角的旅游研究只关注单向影响, 本研究提出了一种双向的方法, 有助于研究者进一步建立复杂的模型, 以更好地解释地方、居民和游客之间的复杂关系。此外, 本研究通过阐明社区导向因素对居民情感团结的灵活作用, 为旅游业的情感团结研究提供了贡献。

Propósito

Este estudio pretende comprender la relación bidireccional entre los factores orientados a la comunidad percibidos por los residentes y la solidaridad emocional de éstos con los turistas. Compara las influencias mutuas entre la relación persona-lugar y la relación residente-turista.

Diseño/metodología/enfoque

Se construyó un modelo de investigación con dos flechas, que presenta dos conjuntos de hipótesis de investigación. La hipótesis A formaliza el efecto de los factores orientados a la comunidad sobre la solidaridad emocional, mientras que la hipótesis B formaliza el efecto de la solidaridad emocional sobre los factores orientados a la comunidad. Mediante un muestreo sistemático, este estudio recibió 462 cuestionarios válidos en Macao. Estas muestras se utilizaron en el análisis factorial de confirmación y en el análisis de regresión múltiple por pasos.

Conclusiones

en la influencia unidireccional de los factores orientados a la comunidad sobre la solidaridad emocional, el apego a la comunidad, el compromiso y la implicación de los residentes tienen el mayor efecto, respectivamente, sobre su carácter acogedor, su comprensión y su cercanía emocional a los turistas. En la influencia unidireccional de la solidaridad emocional sobre los factores orientados a la comunidad, el carácter acogedor de los residentes hacia los turistas tiene el mayor impacto sobre el apego y el compromiso comunitarios, mientras que la cercanía emocional de los residentes tiene el mayor impacto sobre la implicación comunitaria. Además, el impacto de los factores orientados a la comunidad en la solidaridad emocional tiene mayor poder explicativo que el impacto de la solidaridad emocional en los factores orientados a la comunidad.

Originalidad/valor

A diferencia de la mayoría de los estudios turísticos sobre las perspectivas de los residentes que sólo se centran en la influencia unidireccional, este estudio sugiere un enfoque bidireccional que ayuda a los investigadores a seguir construyendo modelos complejos para explicar mejor las complejas relaciones entre lugares, residentes y turistas. Además, este estudio contribuye a la investigación turística sobre la solidaridad emocional aclarando el papel flexible de los factores orientados a la comunidad en la solidaridad emocional de los residentes.

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