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Article
Publication date: 1 November 2019

Spyros Avdimiotis and Ioulia Poulaki

The purpose of this paper is to re-establish the role of Airbnb platform in the contemporary tourism destination management. Given the fact that sharing economy is mega-trend with…

1965

Abstract

Purpose

The purpose of this paper is to re-establish the role of Airbnb platform in the contemporary tourism destination management. Given the fact that sharing economy is mega-trend with various impacts at any destination, the paper’s purpose is to underline that sharing economy platforms, such as Airbnb, has a different impact on each stage of destination’s life cycle. Given this, a more effective strategy and policies plan should be deployed and implemented, expanding the benefits of multiplying and accelerating effects on local economy.

Design/methodology/approach

The neologisms of “Over-tourism” and “Tourism-phobia” and the growing conflicts between locals and tourist, along with various collateral implications in local economy, were the initial incentive to focus on the subject. The methodology was based on the critical approach of regulatory measures taken in destinations with different characteristics.

Findings

Findings indicate that general and nationwide restrictions on Airbnb are often unfounded, mainly based on bias against its impact on traditional hotels and local lifestyle preservation, rather than concrete and objective impact measurements.

Research limitations/implications

A primary qualitative and quantitative research should follow the concept of association between destination’s life cycle and sharing economy applications, for authorities to form the appropriate regulatory framework.

Originality/value

The paper associates the implications of sharing economy with the stages of destinations life cycle, underlying that measures need to be customized to the specific characteristics of each destination.

Details

International Journal of Culture, Tourism and Hospitality Research, vol. 13 no. 4
Type: Research Article
ISSN: 1750-6182

Keywords

Article
Publication date: 16 October 2019

Elizabeth Agyeiwaah

Over-tourism signifies the dilemma of managing tourism growth in cities. With growing media sensationalism and an oversimplification of the phenomenon of over-tourism, its…

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Abstract

Purpose

Over-tourism signifies the dilemma of managing tourism growth in cities. With growing media sensationalism and an oversimplification of the phenomenon of over-tourism, its academic theorization has become extremely important. Using Macau, a Special Administrative Region of China as a case in point, the purpose of this paper is to theoretically explore the nexus between over-tourism and sustainable consumption in cities, highlighting governments’ inevitable role in this successful convergence.

Design/methodology/approach

The study is based on a selective systematic literature review (SLR) of existing studies in the form of both news material and academic journals. It investigates the growing concern of over-tourism and the contribution of sustainable consumption grounded in strong political support. It also adopts a case study approach with specific reference to Macau.

Findings

The general overview of the literature provides evidence of an age-old concept that has re-emerged to make local residents’ voice more pronounced. Generally, the studies concentrate on understanding residents’ attitudes, the perceived impact of over-tourism, community resilience and sustainable strategies to tackle the problem. Most popular studies are recent (i.e. 2018 and beyond) and empirically set in developed cities of Europe.

Research limitations/implications

The SLR used in the current study requires further empirical testing to validate some of the proposed concepts in the literature.

Practical implications

The study highlights the role of government in ensuring that sustainable consumption is sustainably implemented in the context of over-tourism.

Originality/value

Given the re-emergence of over-tourism, yet with few theoretical discussions on the concept, this study serves as a knowledge-base for future studies both empirically and theoretically.

Details

International Journal of Tourism Cities, vol. 6 no. 1
Type: Research Article
ISSN: 2056-5607

Keywords

Article
Publication date: 4 January 2022

Alicia Orea-Giner, Francesc González-Reverté and Laura Fuentes-Moraleda

This research explores the consequences of a health crisis provoked by a pandemic scenario on music festival impacts considered by the stakeholders involved. The purpose of this…

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Abstract

Purpose

This research explores the consequences of a health crisis provoked by a pandemic scenario on music festival impacts considered by the stakeholders involved. The purpose of this paper is to identify the perceptions from the stakeholders' point of view (host community, public and private sector) and to identify the impacts generated before and after a health crisis regarding the celebration of a festival.

Design/methodology/approach

The study offers a holistic insight into impact research by music festivals. The methodology implemented is based on qualitative techniques. By conducting 20 in-depth interviews with essential stakeholders, it is possible to determine their perceptions of the impact of the event and the effects of a health crisis.

Findings

The results allow detecting a gap between internal and external stakeholders due to poor communication and planning of the event. The results show that a health crisis provokes negative impacts on the economic benefits of events' organisation. However, the cultural city's identity suffers an important damage that it is difficult to overcome. The community and visitors are the stakeholders that suffer a detrimental impact on their experience when attending the festival, considering the security measures. Moreover, results allow us to identify practical implications for event management and planning in a health crisis scenario.

Originality/value

The most important contribution of this research is the theoretical model proposed to analyse stakeholders' perception of the event celebration in a context of a health crisis. The model also considers different moments of the social exchange. The theoretical approaches considered theory of social exchange (SET) and Visitor, Industry, Community and Environment (VICE) models allow analysing the stakeholder's perception of a case study of a music festival (Viña Rock Festival, Spain). The emerging and central role of the cooperation between stakeholders constitutes another notable contribution to the literature.

Details

International Journal of Event and Festival Management, vol. 13 no. 2
Type: Research Article
ISSN: 1758-2954

Keywords

Article
Publication date: 3 December 2018

Carmen Pardo

Tourism impact on the economy is a reality that is going to be around for years to come. However, recognition of the “less positive” effects of tourism means that both private and…

179

Abstract

Purpose

Tourism impact on the economy is a reality that is going to be around for years to come. However, recognition of the “less positive” effects of tourism means that both private and public sectors need to reach a consensus in trying to mitigate and correct (or avoid) present and potential impacts. The purpose of this paper is to consider the positive aspects of tourism development and the use of technology to help anticipate and correctly manage the added value of tourism impacts.

Design/methodology/approach

Presents the viewpoint of the author, based on her significant experience as a public and private sectors’ manager, thus describing some of the challenges posed by tourism development and suggestions for action.

Findings

Tourism-related impacts do not “just happen”, they are the result of tourism growth and both public and private sectors need to use new solutions, based on tourism intelligence to anticipate threats and explore opportunities.

Practical implications

Tourism intelligence offers a route to defining strategies to better balance and manage tourism flows and, where necessary, to compensate residents, to reduce the pressures of tourism on popular areas and to mitigate potential tourism damage.

Originality/value

It is often the case that those who claim that tourism promotes over-use or over-exploitation of natural resources think that reducing tourism is the only possible solution. This paper suggests that tourists can live together with locals without damaging their quality of life.

Details

Worldwide Hospitality and Tourism Themes, vol. 10 no. 6
Type: Research Article
ISSN: 1755-4217

Keywords

Article
Publication date: 14 October 2019

Hugues Seraphin, Vanessa Gowreesunkar, Mustafeed Zaman and Thierry Lorey

Many tourism destinations are now facing the problem of overtourism, and destination management organisations (DMOs) are in search of an effective and sustainable solution. With…

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Abstract

Purpose

Many tourism destinations are now facing the problem of overtourism, and destination management organisations (DMOs) are in search of an effective and sustainable solution. With this as a foundation, the purpose of this study is to identify factors causing overtourism at popular tourism destinations and to propose an alternative solution to overcome this phenomenon.

Design/methodology/approach

The research design is based on an inductive and a deductive approach. The paper draws its conclusion from secondary and tertiary data (literature review and online research).

Findings

The study shows that Trexit (tourism exit) is not a sustainable solution to overtourism and that an alternative strategy may be adopted to tackle this phenomenon. The overall outcome shows that if sociological factors, business factors, technological and economic factors are addressed, the effect of overtourism may be managed and controlled.

Practical implications

The findings of this piece of research refer to a Just-in-Time strategy for managing overtourism. The findings could be useful to practitioners, as the study proposes an alternative means to overcome overtourism and manage destinations without affecting visitor flow and profitability.

Originality/value

This research fulfils an existing research gap, as it proposes an alternative solution to tackle overtourism. The proposed model also helps to provide a broader insight of the dynamics surrounding overtourism at tourism destinations. In so doing, it advances the existing body of knowledge by providing new inputs to a topic that has not been discussed, namely, Trexit or tourism exit.

Details

Worldwide Hospitality and Tourism Themes, vol. 11 no. 5
Type: Research Article
ISSN: 1755-4217

Keywords

Article
Publication date: 2 December 2020

Carmen Pardo and Ana Ladeiras

This paper aims to report on a post-confinement reflection (not post-COVID-19) resulting from a series of online forums that took place during the peak moments of the pandemic…

2134

Abstract

Purpose

This paper aims to report on a post-confinement reflection (not post-COVID-19) resulting from a series of online forums that took place during the peak moments of the pandemic, with the intention of raising awareness and mobilising tourism agents for the development of tourism planning and tourism intelligence, taking advantage of the period of stagnation of the tourism industry. The project was named “Tourism in flight mode: Thinking together the post COVID-19 tourism”.

Design/methodology/approach

The project was based on the sharing of information and experiences in virtual forums where participants from all over the world had the opportunity to explain how the pandemic was influencing their work/business, the regional or national tourism activity, GDP and jobs and how they and their regions were preparing for the recovery of tourism. On a biweekly basis, virtual forums were organised, with participants from three continents and 12 countries. The results were contextualised by carrying out a review of the most recent literature and authors’ tourism know-how in the field.

Findings

The results of the discussions allowed for an identification of new potential successful tourism products and new proposals for the design of basic pillars for destinations planning.

Practical implications

This paper offers practical recommendations for public administration and others on dealing with unexpected crises in the tourism sector and how to respond through the development of new and adapted products and approaches to tourism.

Originality/value

This paper creates awareness in public administration and other agencies about the opportunities and the needs for this “new era”.

Details

Worldwide Hospitality and Tourism Themes, vol. 12 no. 6
Type: Research Article
ISSN: 1755-4217

Keywords

Article
Publication date: 12 December 2022

Maximiliano Emanuel Korstanje and Babu George

The present conceptual paper evinces a new understanding of the present and future of the tourist city in a post-COVID-19 world. The pandemic has wreaked havoc in the tourism…

Abstract

Purpose

The present conceptual paper evinces a new understanding of the present and future of the tourist city in a post-COVID-19 world. The pandemic has wreaked havoc in the tourism industry as well as global trade. The world, at least as we know, is debating the next recovery steps for 2023.

Design/methodology/approach

In this conceptual paper, the authors explore the substantial shifts faced by the urban areas during and post-COVID-19 pandemic. The disposed [and imposed] restrictive measures have affected negatively not only mobilities but also the urban landscape. The tourist-city, at least as it was imagined by J. Urry, has invariably set the pace to a ghost-city. In this new landscape, citizens are confined to be at home.

Findings

The tourist city has faced substantial changes. The authors dubbed the term ghost city to give some reflections on the radical changes urban zones are experiencing during 2020 and 2021. Classic notions as “the Other,” “globalization” and the “city” are in motion. The borders of some nations are being re-drawn while some radicalized voices and movements flourish.

Research limitations/implications

The authors introduce readers to the literature about the tourist city, which offers a perfect landscape for attraction, consumption and protest. The tourist city has been developed by scholars as a sign of a globalizing process that laid the foundations toward a new understanding of urban zones.

Practical implications

The present paper discusses critically the problem of COVID-19 and its severe restriction of free circulation and the forms in which the city is lived and dwelled. We were pressed to live our proximity through the lens of a screen or using digital media. The basic rights that are historically characterized by the legal architecture of the nation-state – which is based on high mobilities and the right of traveling – were suddenly suspended.

Originality/value

The authors deal with the problems of sociology to study the ghost city, which include not only the dilemmas revolving around the health passport but also the introduction of technology in formalizing the creation of a surveillance society that scrutinizes and, at the same time, entertains modern citizens, in a new culture where the “Other” becomes an undesired guest.

Propuesta

la presente nota intenta explicar el futuro de la ciudad turística en un contexto posterior al COVID-19. Habiendo dicho eso debe destacarse que la pandemia ha hecho estragos en la industria turística como así también en el comercio global. Los especialistas sugieren que el mundo global a los niveles iniciales anteriores a la pandemia se recuperará a mediados de 2023.

Metodología

el presente trabajo es una discusión conceptual que focaliza en los efectos del COVID-19 en la imagen de la ciudad turística.

Alcances

la ciudad turística atraviesa por estos días cambios radicales que afectan su naturaleza. Usamos el término ciudad fantasma [ghost city] para referirnos a los efectos socio-culturales a largo alcance de las medidas restrictivas para frenar el avance de la enfermedad. Nociones clásicas como “el Otro,” y la globalización deben ser re-conceptualizadas a raíz de la reconfiguración de las nuevas fronteras y de discursos racistas y radicalizados tendientes a negar a ese “Otro” diferente.

Implicaciones

el trabajo introduce a los lectores en la literatura especializada destacando las tensiones entre la ciudad turística y la ciudad como lugar de protesta y negociación. La ciudad turística es una creación directa del proceso globalizador que ha configurado las zonas urbanas.

Implicaciones prácticas

el presente trabajo discute críticamente como la crisis del COVID-19 ha marcado la forma de relacionarnos en la circulación. Estamos forzados a vivir nuestra proximidad por intermedio de las redes digitales, y un televisor, alterando las bases mismas del estado de libre tránsito y los derechos fundamentales a la circulación.

Originalidad

entre unos de los temas más originales que aborda el trabajo se encuentra el pasaporte sanitario, documento emitido por el estado para dar movilidad al sujeto. El pasaporte sanitario transforma no sólo la forma de validad la identidad, sino que introduce la tecnología al servicio de vigilancia del estado sobre el sujeto. En el mundo post COVID-19 el turista se transformado en un huésped indeseado.

Details

International Journal of Tourism Cities, vol. 9 no. 1
Type: Research Article
ISSN: 2056-5607

Keywords

Article
Publication date: 23 December 2022

Filipa Perdigão Ribeiro and Kate Torkington

This study aims to explore the ways in which Portuguese online news reports and opinion studies have framed the discussion about overtourism in Lisbon and its impacts on the city…

Abstract

Purpose

This study aims to explore the ways in which Portuguese online news reports and opinion studies have framed the discussion about overtourism in Lisbon and its impacts on the city and its inhabitants.

Design/methodology/approach

Drawing on critical discourse analysis applied to media texts, this paper discusses the discursive representations of overtourism by focusing on how an emerging new discourse which constructs tourism as problematic began to challenge the established discourse – in which tourism is perceived as beneficial.

Findings

As a consequence, and to maintain the status quo, many media texts deploy strong legitimating strategies focusing on the benefits of tourism growth. These are juxtaposed with de-legitimating strategies which serve to deny problems of overtourism. Findings highlight the role the media play in shaping tourism discursively and uncover the complexities of discourses on the effects of (over)tourism and the ways in which they are constructed, disseminated and discussed.

Social implications

This research is particularly relevant when newspaper opinion articles from 2021 voice the Portuguese Government’s concern in bringing back to Portugal the pre-pandemic tourist numbers as soon as possible.

Originality/value

This study attempts to reveal the conflicting interests and imbalances of power among different tourism stakeholders by taking a qualitative, critical approach to the analysis of media discourse as a social practice within the broader socio-political context. This study argues that from an analytical-methodological perspective, media discourse is an optimum research site to critically explore how conflicting interests are positioned in the mass media and how this shapes public opinion.

Details

International Journal of Tourism Cities, vol. 9 no. 1
Type: Research Article
ISSN: 2056-5607

Keywords

Article
Publication date: 12 July 2022

Intan Purwandani and Sarani Pitor Pakan

This paper aims to unpack personal narratives of local residents in relation to the effects of overtourism in Yogyakarta, Indonesia. The paper uses Pierre Bourdieu’s concept of…

Abstract

Purpose

This paper aims to unpack personal narratives of local residents in relation to the effects of overtourism in Yogyakarta, Indonesia. The paper uses Pierre Bourdieu’s concept of habitus to understand how local residents cope with temporal overtourism.

Design/methodology/approach

Findings were gathered from observations and interviews. Interviews were conducted with 12 informants, consisting of local small-to-medium enterprise tourism entrepreneurs, local informal tourism workers and a group of locals uninvolved in tourism.

Findings

The paper has two key findings. First, locals uninvolved in tourism show empathetic behavior toward the locals involved in tourism despite their experiencing negative effects of tourism. The involved locals, for their part, were aware of the importance of resolving issues with the uninvolved locals through regular communication so as to secure the sustained future of tourism. Second, the use of social capital by involved and uninvolved locals reflects the local Javanese culture and value system in which social harmony and integration are paramount.

Research limitations/implications

Local habitus forms and informs locals’ perceptions on temporal overtourism issues. It enables an understanding on how locals manage the effects of overtourism in Yogyakarta. The habitus, which is greatly influenced by Javanese values, creates attitudes and behaviors which are empathetic and tolerant.

Practical implications

To avoid the potential conflict when overtourism explicitly or implicitly frustrates locals, policy should be formulated by taking into account the findings of this paper on the local habitus. The study contributes to the overtourism debate by looking at the inter-relationship of local social structures and cultural context with local responses to temporal overtourism.

Originality/value

Using the concept of habitus, this research deepens existing understanding on the local responses toward overtourism. This research expects to theoretically enrich and complexify debates on tourism–habitus nexus in tourism studies.

Details

Consumer Behavior in Tourism and Hospitality, vol. 17 no. 4
Type: Research Article
ISSN: 2752-6666

Keywords

Article
Publication date: 7 June 2019

Sandra Navarro-Ruiz, Ana B. Casado-Díaz and Josep Ivars-Baidal

The purpose of this paper is to provide a deeper understanding of the relevance of shore excursions in the distribution of cruise passenger flows; an approach which has been…

1069

Abstract

Purpose

The purpose of this paper is to provide a deeper understanding of the relevance of shore excursions in the distribution of cruise passenger flows; an approach which has been overlooked by many studies on cruise tourism. Specifically, the paper focuses on two destinations: Barcelona, a mature cruise destination suffering from the impact of overcrowding; and Valencia, an emerging cruise destination facing the risk of future (similar) impacts.

Design/methodology/approach

The method used is multiple-case study with replication logic. First, web content analysis is conducted of shore excursion descriptions of the destinations selected so as to identify the itineraries, as well as the municipalities and the specific tourist attractions included in the tours. Then, word-processing tools are used to create a regional and local data set to arrange the narrative data. Finally, density maps are drawn in order to examine the different visitor flows within the tourist hinterlands from the supply perspective.

Findings

The results indicate that most shore excursions are concentrated in the port cities. Comparing the two destinations, the paper argues that the redistribution within the cities is not equally balanced. Nevertheless, the results also reveal that the excursions offered by local shore tourism operators (TOs) in both destinations have contributed to the expansion of the cruise tourist hinterland over a wider regional area.

Research limitations/implications

This paper evaluates the visitor flow distribution from a supply perspective. Hence, future studies should examine the demand dimension in order to gain a deeper understanding of the concentration intensity. Additionally, it would be worth examining not only visitors taking guided tours but also the independent ones (those who visit the destination on their own).

Originality/value

Despite the growing importance of cruise tourism, research on the role of local shore TOs in this sector is quite limited. One element that deserves more research attention is related to the role of shore excursions in the spatial configuration of the cruise tourist hinterland. Finally, the results obtained could also have significant implications for policy makers developing and promoting effective measures to prevent overcrowding.

Details

International Journal of Tourism Cities, vol. 6 no. 1
Type: Research Article
ISSN: 2056-5607

Keywords

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