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Empowerment describes the processes of how to gain and increase autonomy and self‐determination in one's own environment. Typical examples for empowerment processes can be found in: citizen's initiatives, human rights movements, and other social movements or self help groups. This paper shows that empowerment processes have to be understood as “knowledge processes”. A link between empowerment and the methods of knowledge management will be established. It is inspired by Heinz von Foersters ideas of self‐regulated processes in nervous systems.

In a first step the concept of empowerment will be presented. Secondly, it will be shown which role knowledge is playing in this context. In the last part practical implications of these considerations will be discussed.

The motivation for engaging in civil society issues is heavily dependent on personal knowledge and on the abilities to access knowledge resources. A constructivist paradigm turns out to be fertile. Discovering one's own strengths, constructing solutions, testing them in the personal context and environment, as well as reflecting these processes are the starting points for developing a constructivist perspective on empowerment processes.

Coaching empowerment processes in a knowledge‐oriented framework can focus on the construction of personal strength, can create space for experimental action and also for reflecting on social and political processes. This provides opportunities for exchange of experiences and fosters second‐order views.

H.v.Foerster's concepts on change and autonomy are the foundation for this constructivist approach to empowerment. This could be a helpful approach for supporting affected people in every empowerment process.

The role of managerial cognitive processes has so far been largely neglected within strategy research which examines organizational decline and recovery. Proposes that heuristics used by managers such as: availability, representativeness, adjustment and anchoring may contribute to the declining performance of the organization. Suggests that mental imagery could be used to adjust these heuristics and change the cognitive processes of the existing managers instead of replacing the top management team in declining organizations. This change in cognitive processes could help increase the ability of a declining firm to improve its performance.

At the nexus of mindfulness and parenting lies the fusion of two influential yet contradictory epistemologies, the Eastern contemplative practices with the Western parenting research. Mindful parenting is a parenting style, which has grown in popularity in recent times to support parents during pregnancy, birth and beyond. The current study is the third stage of a mixed methods study on mindful parenting. The first stage of the study design conducted a systematic review of mindful parenting. The second stage summarized the change processes identified in the systematic review. The aim of this pilot study is to clarify four clinicians’ perceptions of cognitive change processes associated with mindful parenting, particularly how theory is translated to practice. Interpretative Phenomenological Analysis (IPA) was used to analyze semi-structured interviews. The six higher-order change processes were conceptualized as an anchor. Cognitive processes included intention, attention, attitude, and reflective functioning. Given its methodological limitations, the next future work needs is to survey a large sample of both clinicians and parents to verify the model. This paper makes an important contribution to the development of a more comprehensive theoretical model of mindful parenting.

This chapter draws from Structuration theory (Giddens, 1979, 1984) and Schema theory (Niesser, U. (1967). Cognitive psychology. New York, NY: Appleton-Crofts.) to examine how words reflect changing frames of reference (Orlikowski & Gash, 1994) that affect adaptation to strategic technological change. The method of recursive dialogue analysis we use provides evidence of how expectations about a new technology introduced to a sales force changed over time. Individuals had expectations based on past experiences, made initial decisions about using the new technology, juxtaposed new concepts against previous ones, interacted with team-mates, and built further concepts around previously expressed phrases. The results we exhibit here allow us to visualize complex interactions under conditions of uncertainty, contributing a detailed view of the recursive and cognitive process of developing a frame of reference about technology in an organization.

The purpose of this paper is to examine the role of proto-institutions that are new institutional subsystems that subsequently affect the current institutional arrangements in the evolution of service ecosystems.

To shed light on the mode of action of proto-institutions, the authors investigate the changes of three service ecosystems in Italy: the health care ecosystem, the food-supply ecosystem and the urban mobility ecosystem.

First, the paper elucidates how changes of service ecosystems are triggered by megatrends that are external to specific service ecosystems. Second, the study empirically shows how service ecosystems and their institutional settings change through the establishment of proto-institutions.

Responding to recent calls to investigate in more detail how actors challenge dominant social patterns and to conduct research to better understand how changes at the level of individual actors may lead to shifts within overall service ecosystems, this paper is one of the first to empirically study the relationships between phenomena that are external to service ecosystems, the emergence of proto-institutions and the resulting changes of institutional arrangements.

The purpose of the present paper is to advance a testable model, rooted on well‐established control and self‐regulation theory principles, explaining the causal links between change‐related sensemaking, interpretation, readiness and subsequent behavioural action.

Following a review of the two motivation theories and clarification of change‐related sensemaking, interpretation, and readiness concepts, the paper proposes a series of research propositions (illustrated by a conceptual model) clarifying how these concepts interact with self‐regulating mechanisms. In addition, the feedback model exemplifies how cognitive processes triggered by new knowledge structures relate to behavioural action.

The model expands upon other existing frameworks by allowing the examination of multi‐level factors that account for, and moderate causal links between, change‐related sensemaking, interpretation, readiness, and behavioural action. Suggestions for future research and guidelines for practice are outlined.

The variables and processes depicted in the model provide guidelines for change management in organisations, both for individuals and for groups. By eliciting important self‐regulating functions, change agents will likely facilitate sensemaking processes, positive interpretations of change, change readiness, and effective change behaviours.

This paper makes two contributions to the literature. First, it offers a comprehensive and dynamic account of the relationships between change‐related sensemaking, interpretation, readiness, and behavioural action decision‐making. Second, it elucidates the impact of human agency properties, namely the interplay of efficacy perceptions, social learning, and self‐regulating mechanisms on these change‐related cognitive processes and subsequent behavioural outcomes.

Drawing upon prior work in cognition, organizational learning, strategy, and organization theory, a multi-level, longitudinal account of change in core competence is presented. The central concern addressed is how knowledge passes from “individual” to “organizational,” and how insight present in one part of the organization comes into broader currency. Data from a mature industry firm form the foundation for a depiction of change as a cognitive process involving multiple individuals, groups, and levels within the organization. Speculative propositions and a process model are presented.

Aligning social identity and career identity has become increasingly complex due to growth in the pursuit of meaningful careers that offer very long‐term personal satisfaction and stability. This paper aims to explore the complex cognitive and affective thought process involved in the conscious planning of voluntary career change.

A review of recent findings relevant to voluntary career change decisions was performed in order to develop a better understanding of psychological and sociological processes contributing to the pursuit of an MBA degree and subsequent employee mobility.

Complex rational and emotional thoughts contribute to the definition and pursuit of proximal and distal career goals which stimulate self‐efficacy drives as they are achieved.

Because realistic forecasting of very long‐term distal goals is extremely challenging, career seekers must carefully consider how proximal and distal goal pursuit, such as an MBA degree, contribute to personal identity. Goal pursuit merely for the sake of advancing self‐efficacy will likely prove insufficient to anchor individuals within a career and cement their identity.

As part of their career change strategy, individuals frequently chose to enrol in an MBA program to rapidly develop competencies and experiment with new career options. Consequently, there is a growing disconnection between the career options offered by employers and the choices that employees are seeking.

The paper explores the psychological processes that contribute to the pursuit of “boundaryless” careers. Boundaryless career growth is attainable through improvements in communication that aid the definition of “reality”.

Work organizations and the employees within these organizations face considerable environmental pressures requiring adaptive change. Several forces have contributed to this need for great adaptation. These are described in many excellent sources (e.g., Cascio, 2003; Ilgen & Pulakos, 1999); here we briefly review their implications for individual adaptability.

Although the digital era has given rise to major transformations in many industries, health care has been remarkably resistant to radical innovations coming outside the field. The purpose of this paper is to explore and explain how new ventures aim to break institutional arrangements (i.e. regulations, normative rules, and cultural-cognitive beliefs) protecting the field by introducing digitally enabled service innovations into health care markets.

The study is qualitative and interpretative in nature and utilizes case study as a research strategy. The paper is based on data that were collected through narrative interviews and document analysis from seven new ventures participating in a start-up accelerator program.

Results indicate that service innovations that require a change in the institutional structures of the health care system are enacted through three highly iterative key processes: institutional sensemaking that creates an understanding of prevailing institutional arrangements and that constructs meaning for institutional change efforts, theorization of change through linguistic device, and modifications of institutions by building legitimacy and mobilizing external constituencies.

The findings provide practical insights into how new ventures struggle, navigate, and negotiate on specific alternatives related to institutional change while pursuing the introduction of innovations to market.

This research extends the institutional perspective on service innovation by zooming into micro-level processes of institutional change driven by new ventures. The study develops the theory of institutional entrepreneurship by highlighting cognitive processes of change, and suggests incorporating “institutional thinking” more tightly into the study and management of service innovation.