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There is increasing interest in befriending services that aim to combat loneliness among older people. The purpose of this paper is to use the Equality Act 2010 as a framework for considering why older people might need these services and why some groups are over and under represented among service users.

Databases, websites and other resources were searched systematically for material on befriending. The final review consisted of 80 items, ranging from research articles, reports, and toolkits.

Individual face to face befriending has been the mainstay of the type of befriending support for older people. The increasing diversity of the older population and reductions in funding has led to adaptations of this model for different groups living in different circumstances.

The resources and time available to conduct the review were limited. It is possible that some relevant material was not identified.

Practitioners working with older people need to know about befriending schemes available in their area and consider the reasons why some groups of older people might be reluctant to use them or require specialist schemes.

Existing research on befriending rarely reports the demographic characteristics of those using the service in detail or considers why some groups of older people might have greater needs for befriending services or be reluctant to use them. The Equality Act 2010 provides a structured framework for considering diversity in access to, and use of, services.

Social networks are seen to influence the use of health and social care services. In a secondary analysis of data from a longitudinal study of befriending of carers of people with dementia, we studied the relationship between network type and support from family/ friends, voluntary sector befriending and residential/nursing care. Using Wenger's typology of social networks, findings suggest that the pattern of support use varies by differences in the structure of networks. It is recommended that questions on social networks should be widely incorporated into carers' assessments to help identify need for social support interventions and to enable the sensitive selection of appropriate types of carer support to be provided.

The purpose of this paper is to offer an introduction to the recently recognised phenomenon of “mate crime” as it affects people with learning disabilities. It looks at how concerns arose, considers what may make people with learning disabilities particularly susceptible, and proposes a provisional definition of “mate crime”.

The paper draws on the author's own project work, and reviews the extant research literature on “disablist” hate crime to examine the extent to which so-called “mate crime” has been both explicitly and implicitly identified and analysed in the literature.

The literature review indicates that “mate crime” has not been explicitly identified in any scholarly research to date, either under that or any other name. Crimes that we might label as “mate crimes” have, however, appeared in more general literature concerning the experiences of people with disabilities in general, and as victims of crime.

Despite a lack of firm data there is sufficient in the literature, combined with increasing anecdotal evidence and case studies, to suggest that people with learning disabilities are particularly susceptible to “mate crime”, and are being targeted by perpetrators. Increasing independence and reduced service provision are likely to increase the risks. The author argues that mate crime differs significantly from other manifestations of hate crime and abuse, and needs to be conceptualised, analysed and handled differently.

Whilst the issue of “mate crime” is gaining increasing professional and media attention it lacks any academic base and a definition. This paper attempts to establish an agreed definition and conceptualisation of “mate crime”.

Befriending is an ‘everyday solution’ (Raynes et al, 2005) based on a tried and tested recipe; take one person who would like some company, add a second person who likes being with other people and has spare time and mix together. The result is something both people can enjoy and benefit from. Here, Kathleen Gillett and Melanie Dixon explain how a new initiative called ‘VitalLinks’ is supporting and promoting befriending for older people and consider how befriending enhances well‐being.

BEFRIENDING IS A VALUED form of support for people in receipt of community care services, and offers something which is qualitatively different from the support which paid staff can give. This paper, based on recent research, explores the perspectives of users and reports on some of the problems facing befriending organisations.

This short paper aims to promote the issues of mate crime, which many people with a learning disability are victims of. For some this will lead them into committing criminal acts and bring them into contact with the criminal justice system.

These are the findings from the work of the Safety Net project. Much of the information is anecdotal and certainly was not the focus of the project; however, this does suggest that the findings within this paper and the project are likely to be replicated across the country.

Mate crime is a hidden crime, reporting of these crimes is low; they are often committed by people who the person with a learning disability thought was their friend. However, the Safety Net project has heard examples of people taken advantage of by “friends” which have led to drug dealing in their flat, flats used for the storing of stolen goods and women with a learning disability into prostitution.

More research is certainly needed in this area with data required to confirm the assumptions within this paper.

The criminal justice system may need to have a greater consideration for the role of those around the person with a learning disability when they are charged with criminal offences.

Mate crime, a term used by this project, is just coming into common usage to highlight this type of exploitation. Although the focus of this Safety Net project was not on those offending we have come across examples of this. More work is needed.

The purpose of this paper is to explore the claim that online communication technologies are detrimental to off‐line communication practices.

This paper is based on material from focus groups with students from the University of Cambridge and Anglia Ruskin University (ARU), and in‐depth interviews from a mixture of employed people and students. The breakdown is as follows: three focus groups in total are ran, two cohorts of participants were students from University of Cambridge, and the third group from ARU. Six individuals aged between 21 and 36 were interviewed in‐depth on their Facebook use. Questions relating to personal use of Facebook are asked. All names of participants have been changed.

The research findings show that opportunities for communication are increased by using Facebook. Facebook use also impacts on how other types of communicative technologies are used – such as the phone and email. From the small participant sample, it is founded (with only one exception, the Facebook user had accepted a request from a “stranger” on recommendation from her friend, only to reject this friend within a short time from her network due to his reliability. Since the study, it is founded that one individual who has befriended individuals that were not known to him. When asked about this, he explained that many of these friends were developed after playing online games with them. In his mind, he had built up trust through game‐playing and used this as a measure of their reliability. Whilst he only joined Facebook in early 2008, he has now accumulated over 350 friends.) that off‐line encounters were a prerequisite for a friend connection to be made online in Facebook. Finally, it is founded that the participants rarely interact with the majority of their Facebook friends and it is this dormant archive of relationships that hold the most interest as it provides an archive of relationships that would have dissipated without these technologies.

The key value of the paper lies in understanding this technology as an archive of human relationships.

Virtual crowdsourcing initiatives, and in particular crowdsourcing competitions, have become a promising means of harnessing users’ creativity to help corporate innovation. To date, research has tended to focus on the outcome of the competition, i.e. on the creative solution. There is, however, a lack of understanding in such crowdsourcing environments of the creative process itself and the influence of social interaction on the platform during this process. The paper aims to discuss these issues.

The authors conducted a series of qualitative interviews with participants from a major European crowdsourcing platform. The platform acts as an intermediary between companies and firms, and has launched more than 370 idea competitions.

The results suggest that there are not only positive interactions going on between participants. Below the surface, there also appear destructive processes provoked by the fierce competition among the contestants for prizes and a position in the Top Innovator lists. Such destructive behavior includes bullying of successful contestants, excessive use of like-functions among befriended contestants, and mutual donation of prize money among in-group members.

Negative social interaction among contestants of crowdsourcing communities can potentially threaten the platform provider’s business model. Managers of crowdsourcing platforms should engage in the development of strong social norms explicitly disapproving destructive behavior.

This study is the first to investigate in detail the phase of idea generation on crowdsourcing platforms, and the nature and impact of social interactions among contestants.

Friendships, an important form of people’s everyday relationships with others, have been studied by many scholars from different disciplines. However, there is limited research on friendship in the context of childhood, particularly that of Chinese rural children. This chapter presents findings from an in-depth study on Chinese children’s understandings and experiences of friendships with peers in the context of a rural primary boarding school. Data for this research were collected through an intensive five-month study, using an ethnographic approach, in a rural primary boarding school (given the pseudonym ‘Central Primary School’) in the western area of China in 2016. This chapter discusses parents’ influences on children’s selection of friends, particularly their ‘good’ friends, and their understandings of the functions of making friends in the context of rural China. It unpacks parents’ interventions on children’s friendships by discussing the moralised hierarchical relationship between children and their parents – children are expected to show obedience to parents. Then, it argues that the Confucian-collectivist values construct a relationship between a child’s individual achievement and their family’s collective good, which makes friendship not only an individual issue but also a collective one too.

The purpose of this paper is to share the findings of a research evaluation into a Befriending and Re-ablement Service (BARS) which offers a host of positive outcomes such as reduced loneliness and keeping as well as possible for a growing segment of the world’s population. The recent increase in longevity is one of humanity’s great success stories. But ageing comes at a price, and decision takers worry about the stresses and strains of an ageing society.

Following a literature review, this paper presents the findings of an evaluation of an alternative innovative form of support for older people, namely BARS, that has been developed on Merseyside. Semi- and unstructured interviews were carried out with stakeholders including service users and carers. A cost-benefit analysis is also reported. Finally the theoretical and policy implications of this research are explored.

Befriending and re-ablement officers is both a socially and economically cost effective means of enhancing independent living among older people, reducing loneliness and isolation that can contribute to ill health. The research shows that funding for the BARS scheme should be sustained and expanded, despite or because of the current era of cutbacks in UK and international service provision.

The paper highlights the value, role and importance of both befriending and re-ablement in a time of acute public and voluntary sector funding pressures. The paper is of value to a range of stakeholder groups such as older people, local and central governments and health care commissioners.