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1 – 10 of over 147000This paper aims to clarify the meaning of children’s participation in the relationship between children’s individual action and the social treatment and consequences of this…
Abstract
This paper aims to clarify the meaning of children’s participation in the relationship between children’s individual action and the social treatment and consequences of this action. For this purpose, the paper explores the integration of different theoretical approaches that can shape research on children’s participation, looking at interactions, complex social systems that include interactions, and narratives that are produced in these complex social systems. This integration allows the understanding of the ways in which children actively participate in communication processes, social structures condition children’s active participation, and children’s active participation can enhance structural change in social systems, through the implementation of promotional communication systems. The paper highlights the following paradox: the relevance of children’s action for social change depends on the relevance of adults’ action in promoting children’s actions. This theoretical perspective is exemplified in the case of promotion of children’s active participation in the education system through the empirical analysis of cases of videotaped and transcribed interactions, highlighting facilitation systems of classroom communication. The analyzed data are based on a field research in Italian classrooms regarding a specific methodology of facilitation of communication. The analysis of these data shows the ways in which the facilitation system creates the paradoxical relationship between structures that condition children’s active participation and children’s active participation that enhances structural change. The paper highlights a new way of dealing with children’s participation, based on a social constructionist, systemic, and interactionist approach.
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Cristina Alaimo and Jannis Kallinikos
Social media stage online patterns of social interaction that differ remarkably from ordinary forms of acting, talking and relating. To unravel these differences, we review the…
Abstract
Social media stage online patterns of social interaction that differ remarkably from ordinary forms of acting, talking and relating. To unravel these differences, we review the literature on micro-sociology and social psychology and derive a shorthand version of socially-embedded forms of interaction. We use that version as a yardstick for reconstructing and assessing the patterns of sociality social media promote. Our analysis shows that social media platforms stage highly stylized forms of social interaction such as liking, following, tagging, etc. that essentially serve the purpose of generating a calculable and machine-readable data footprint out of user platform participation. This online stylization of social interaction and the data it procures are, however, only the first steps of what we call the infrastructuring of social media. Social media use the data footprint that results from the stylization of social interaction to derive larger (and commercially relevant) social entities such as audiences, networks and groups that are constantly fed back to individuals and groups of users as personalized recommendations of one form or another. Social media infrastructure sociality as they provide the backstage operations and technological facilities out of which new habits and modes of social relatedness emerge and diffuse across the social fabric.
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The present research builds on three complementary theories to explore how social influence processes in interaction bring about opinion and sentiment change: expectation states…
Abstract
Purpose
The present research builds on three complementary theories to explore how social influence processes in interaction bring about opinion and sentiment change: expectation states theory, affect control theory, and social influence network theory.
Methodology/approach
An experimental study is used to test intersections between the theories and assess how performance expectations, affective impressions of group members, and emergent perceptions of their influence work together to generate opinion and sentiment change.
Findings
Respondent opinions shifted in the direction of group leaders’ opinions, regardless of behavioral interchange patterns. Opinion change was greater when a third group member shared the leader’s opinion. Change in affective impressions was shaped by the group leader’s opinion, the assertiveness of their behavior, and the support of a third group member. The perceived influence composition of the group predicted opinion and sentiment change, above and beyond the effects of conditional manipulations. Features of the group interaction led to inferences about status characteristics that reinforced the influence order of the group.
Research implications
The chapter tests hypotheses from earlier work and explores status signals not yet tested as predictors of opinion change – behavioral interchange patterns and the degree of support for one’s ideas. In addition, it examines inferences about status characteristics following the group discussion, and influence effects on the prevailing definition of the situation.
Originality/value
This chapter contributes to recent integrative work that explores the relationship between performance expectations, affective impressions, and social influence. Synergistic processes forwarded by earlier research are tested, along with several newly proposed linkages.
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Moreno Frau, Francesca Cabiddu, Luca Frigau, Przemysław Tomczyk and Francesco Mola
Previous research has studied interactive value formation (IVF) using resource- or practice-based approaches but has neglected the role of emotions. This article aims to show how…
Abstract
Purpose
Previous research has studied interactive value formation (IVF) using resource- or practice-based approaches but has neglected the role of emotions. This article aims to show how emotions are correlated in problematic social media interactions and explore their role in IVF.
Design/methodology/approach
By combining a text mining algorithm, nonparametric Spearman's rho and thematic qualitative analysis in an explanatory sequential mixed-method design, the authors (1) categorize customers' comments as positive, neutral or negative; (2) pinpoint peaks of negative comments; (3) classify problematic interactions as detrimental, contradictory or conflictual; (4) identify customers' main positive (joy, trust and surprise) and negative emotions (anger, dissatisfaction, disgust, fear and sadness) and (5) correlate these emotions.
Findings
Despite several problematic social interactions, the same pattern of emotions appears but with different intensities. Additionally, value co-creation, value no-creation and value co-destruction co-occur in a context of problematic social interactions (peak of negative comments).
Originality/value
This study provides new insights into the effect of customers' emotions during IVF by studying the links between positive and negative emotions and their effects on different sorts of problematic social interactions.
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Qiang Yang, Jiale Huo, Hongxiu Li, Yue Xi and Yong Liu
This study investigates how social interaction-oriented content in broadcasters' live speech affects broadcast viewers' purchasing and gift-giving behaviors and how broadcaster…
Abstract
Purpose
This study investigates how social interaction-oriented content in broadcasters' live speech affects broadcast viewers' purchasing and gift-giving behaviors and how broadcaster popularity moderates social interaction-oriented content's effect on the two different behaviors in live-streaming commerce.
Design/methodology/approach
A research model was proposed and empirically tested using a panel data set collected from 537 live streams via Douyin (the Chinese version of TikTok), one of the most popular live broadcast platforms in China. A fixed-effects negative binomial regression model was used to examine the proposed research model.
Findings
This study's results show that social interaction-oriented content in broadcasters' live speech has an inverted U-shaped relationship with broadcast viewers' purchasing behavior and shares a positive linear relationship with viewers' gift-giving behavior. Furthermore, broadcaster popularity significantly moderates the effect of social interaction-oriented content on viewers' purchasing and gift-giving behaviors.
Originality/value
This research enriches the literature on live-streaming commerce by investigating how social interaction-oriented content in broadcasters' live speech affects broadcast viewers' product-purchasing and gift-giving behaviors from the perspective of broadcast viewers' attention. Moreover, this study provides some practical guidelines for developing live speech content in the live-streaming commerce context.
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Yue Xi, Jiale Huo, Xinran Zhao, Yushi Jiang and Qiang Yang
Fear of missing out (FOMO) has become a common phenomenon on social media. This study aims to examine how FOMO influences consumer preferences for posting about identity-relevant…
Abstract
Purpose
Fear of missing out (FOMO) has become a common phenomenon on social media. This study aims to examine how FOMO influences consumer preferences for posting about identity-relevant products on social media.
Design/methodology/approach
In this research, three studies were conducted to explore the effects of FOMO in different real-life situations. Study 1 was conducted in a laboratory setting in China. Study 2 includes two experiments, one that was conducted in China and one in the USA. Study 3 was conducted in a workplace setting in China.
Findings
The results of Study 1 indicate that when consumers experience FOMO, they prefer to post about identity-relevant (vs functional) products to a greater extent than usual. Study 2 examines the role of self-esteem and identifies self-presentation and the avoidance of social attention as underlying mechanisms. Thus, consumers with high (or low) self-esteem tend to be more motivated to present themselves positively (or to avoid social attention) when experiencing FOMO. Furthermore, Study 3 reveals the moderating role of supportive interactions; that is, the interaction between FOMO and consumer self-esteem is most likely to exert an effect when consumers receive many supportive interactions.
Research limitations/implications
This research demonstrates that posting identity-relevant content on social media is a coping strategy that individuals may adopt when experiencing FOMO. Moreover, self-esteem can predict how individuals cope with FOMO by identifying self-presentation and avoidance of social attention as the mechanisms underlying effects. Although this research attempts to avoid interference from other factors between in the relationship FOMO and the control conditions, it seems possible that more socially relevant information may be presented in the FOMO condition.
Practical implications
Because FOMO can be manipulated and posting types can be predicted, this research provides important implications for brands on how to create or post content to better engage consumers.
Originality/value
This research supports the role of FOMO as a driver of on consumer posting preferences on social media.
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Many companies strengthen their interaction with consumers by establishing online communities and bring convenience to value co-creation with consumers. Some companies use…
Abstract
Purpose
Many companies strengthen their interaction with consumers by establishing online communities and bring convenience to value co-creation with consumers. Some companies use economic and social strategies to stimulate consumer value creation. However, the way to increase the effectiveness of such corporate strategies remains unclear. To address this challenge, this study investigates the impact patterns of economic and social strategies that influence consumers' value co-creation behaviour in firm-hosted online communities (FOCs). Moreover, the effective conditions for the value co-creation of the two strategies are explored.
Design/methodology/approach
Data from an FOC were collected for electronic communications products. A total of 1,305 second-hand data records on value co-creation activities were obtained. Then, an econometric model was built and Stata14.0 software was used for data analysis.
Findings
The effect of economic interaction strategy on the value co-creation in online communities is an inverted U-shaped model, and that of social interaction strategy is relatively stable and is not an inverted U-shaped model. Value creation initiatives introduced by enterprise personnel adopt economic strategies to improve effectiveness. On the contrary, value co-creation activities initiated by consumers use social strategies for the same purpose. Economic strategies are effective for large teams, whereas social strategies may lead to a “free rider” mentality.
Research limitations/implications
This study finds two important factors affecting the value co-creation in FOCs and their effective boundaries. However, other factors may also affect the online community value co-creation. Future research can further explore the intrinsic mechanisms of these strategies for value co-creation.
Practical implications
This article mainly discusses the influence of stimulation strategies on the value co-creation in an actual company community and exhibits good practical significance for the value co-creation activity and management in online communities. Firstly, corporate strategy is effective in communities, but this strategy requires proper control. Secondly, the company strategy must consider appropriate application conditions.
Originality/value
This study deepens the understanding of the impact of economic and social strategies on the value co-creation in FOCs and the effective boundaries of these impact patterns.
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Faezeh Mohammadi Tahroodi and Norsidah Ujang
Functioning as space connectors, path structures in urban parks may rarely present social interaction opportunities, although centralized activity spaces are available. This paper…
Abstract
Purpose
Functioning as space connectors, path structures in urban parks may rarely present social interaction opportunities, although centralized activity spaces are available. This paper investigated the interrelationships between the visual and physical accessibility attributes of path structure and their impacts on passive social interaction intensity across urban parks in Kuala Lumpur.
Design/methodology/approach
The concept of social interaction has been studied elsewhere in social cohesion, social affiliation and sense of communication. Still, it has not been studied in the context of urban park design. This study employed mixed methods using an adaptive and unique combination of qualitative and quantitative data collections to analyze urban parks with a bit of visual vegetation barrier. The experiential landscape method was applied to determine visual accessibility by interpreting experiential landscape maps. The space syntax method based on quantitative analysis is considered to measure physical accessibilities and vigorous activities along the designated paths by conducting integration analysis and gate observation. The data were crossed-analyzed using a Geographic Information System (GIS) classification technique, correlation analysis and Microsoft combo-charts to generate the relationship between patterns of activities and their accessibilities.
Findings
The results suggested that designated paths with higher accessibility attributes, impressively more elevated than other tracks, could influence the intensity of passive social interactions. The findings supported the understanding that activity nodes and active areas adjoining designated routes could make accessibility attribute areas more critical. These findings verify that visually enriching the spaces along the path structure toward activities is a pivotal contributor to urban planners and designers to enhance the paths’ local integration (LI) and visual accessibility to predict more passive eye contact among park visitors.
Research limitations/implications
The proposed interrelationship among variables in this study has limitations because of not considering other qualitative methods and techniques like cognitive maps and interview simultaneously. These techniques could discover why some paths generate more passive eye contact among park users (Mohammadi Tahroodi, 2018).
Practical implications
Kuala Lumpur Structure Plan 2020 emphasizes Kuala Lumpur’s unique image as a tropical garden city via preserving and developing the iconic historical urban parks in the city center (CHKL, 2004, pp. 3–3). The latest Draft Kuala Lumpur Structure Plan 2040 has outlined the strategy to achieve a conducive, good-quality neighborhood that encourages social interaction. The findings could assist urban planners and designers better public parks by considering accessibility and permeability aspects of design. This research endorses the appropriateness of interrelationship between accessibility attributes of path structure and social interaction in urban design research, which local urban designers have not fully considered until now. Evaluating the visual convenience of designated paths and assessing LI of the axial lines constructing each designated route of urban parks during the primary stage could enable urban designers to estimate to what extent the paths are accessible and respond to passive social interaction. Then they could enrich with salient landmarks, views and activity nodes to make them attractive. The considerable number of designated paths connections, specifically while they shape the sides of activity nodes, could increase the connectivity and integration of spaces within the parks. These patterns of positioning the activity nodes make the designated routes more legible and provide ease of movement. As a result, it will give urban park users more information about the activities. Allowing people to use the paths will increase people’s presence and, subsequently, passive social interaction. One way is to locate accessible lands that provide social activities at direct visual access paths within urban parks for legibility.
Social implications
The socially responsive urban design enhances the quality of life and provides life satisfaction, happiness and society’s overall health. Being in urban social parks in any passive and active situations has psychological benefits. It facilitates relief and rests from a stressful modern lifestyle that significantly impacts their mental health and well-being. The framework applied in this research integrates the social, spatial and physical aspects of parks design. With this regard, principles and indicators facilitate physically and socially attractive urban parks for Kuala Lumpur city center and applicable to similar contexts elsewhere.
Originality/value
The concept of social interaction has been studied elsewhere in social cohesion, social affiliation and sense of communication. Still, it has not been studied in the context of urban park design. This study employed mixed methods using an adaptive and unique combination of qualitative and quantitative data collections to analyze urban parks with a bit of visual vegetation barrier.
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Kuo Feng, Levent Altinay and Hossein Olya
This empirical study aims to investigate the influence of socially supportive services provided by commercial senior living services on older customers’ social well-being. This…
Abstract
Purpose
This empirical study aims to investigate the influence of socially supportive services provided by commercial senior living services on older customers’ social well-being. This study seeks to test the moderating role of social connectedness on the above associations. It explores necessary conditions and causal recipes from the combination of interactions and social connectedness to predict customers’ social well-being.
Design/methodology/approach
Data were collected from 190 older customers residing in commercial senior living services in Beijing, Shanghai and Shenyang in China. The proposed structural and configurational models were tested using structural equation modelling and fuzzy-set qualitative comparative analysis (fsQCA).
Findings
The results of the model testing illustrate that peers have no influence on the social well-being of older customers. However, positive interactions with employees and outsiders are supportive resources that increase older customers’ social well-being. Social connectedness moderates the relationship between interaction with peers and the social well-being of customers. fsQCA results revealed that complex combinations of interactions and social connectedness predict social well-being. Interactions with employees, peers and outsiders appeared as necessary conditions to achieve social well-being.
Originality/value
This study provides evidence for how commercial senior living services can serve as a space to exchange socially supportive resources with employees and outsiders, which enhance older customers’ social well-being.
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