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1 – 10 of 474Zhenkun Liu, Ping Jiang, Jianzhou Wang, Zhiyuan Du, Xinsong Niu and Lifang Zhang
This study/paper aims to reach the core objective of hospitality order cancellation prediction (HOCP), that is, to identify potential cancellers from many customer bases, thereby…
Abstract
Purpose
This study/paper aims to reach the core objective of hospitality order cancellation prediction (HOCP), that is, to identify potential cancellers from many customer bases, thereby enhancing the effectiveness of customer retention campaigns. However, few studies have focused on predicting hospitality order cancellation.
Design/methodology/approach
A novel profit-driven model for predicting hospitality order cancellation is proposed to bridge this research gap. The authors construct profit-driven extreme gradient boosting (XGBoost) based on a grid search on HOCP to maximize profit by selecting optimal hyperparameters of XGBoost.
Findings
Real-world data set is analyzed, and the proposed model yields more profits than other predictive models. Sensitivity analysis proves that the proposed model is robust to the key hyperparameter and application scenario. Furthermore, some preventive measures based on visual analysis results are provided to reduce the cancelled probability of orders.
Research limitations/implications
This research will help hotel managers to transfer the modeling goal to profit orientation and encourage relevant researchers to interpret the prediction results of models for hotel order cancellation prediction in a post hoc manner. Besides, the proposed model can be applied to various enterprises with different average order profits and help managers optimize revenue management.
Originality/value
This research expands the relevant literature and offers guidance for predicting hospitality order cancellation from a profit-driven perspective at the customer level. The proposed model can provide macro-control to hotel managers and obtain the most satisfactory profits in micro-control.
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Kejia Chen, Jintao Chen, Lixi Yang and Xiaoqian Yang
Flights are often delayed owing to emergencies. This paper proposes a cooperative slot secondary assignment (CSSA) model based on a collaborative decision-making (CDM) mechanism…
Abstract
Purpose
Flights are often delayed owing to emergencies. This paper proposes a cooperative slot secondary assignment (CSSA) model based on a collaborative decision-making (CDM) mechanism, and the operation mode of flight waves designs an improved intelligent algorithm to solve the optimal flight plan and minimize the total delay of passenger time.
Design/methodology/approach
Taking passenger delays, transfer delays and flight cancellation delays into account comprehensively, the total delay time is minimized as the objective function. The model is verified by a linear solver and compared with the first come first service (FCFS) method to prove the effectiveness of the method. An improved adaptive partheno-genetic algorithm (IAPGA) using hierarchical serial number coding was designed, combining elite and roulette strategies to find pareto solutions.
Findings
Comparing and analyzing the experimental results of various scale examples, the optimization model in this paper is greatly optimized compared to the FCFS method in terms of total delay time, and the IAPGA algorithm is better than the algorithm before in terms of solution performance and solution set quality.
Originality/value
Based on the actual situation, this paper considers the operation mode of flight waves. In addition, the flight plan solved by the model can be guaranteed in terms of feasibility and effectiveness, which can provide airlines with reasonable decision-making opinions when reassigning slot resources.
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Dhruba Jyoti Borgohain, Mayank Yuvaraj and Manoj Kumar Verma
The purpose of this study is to assess the value of altmetrics or other indicators, showcasing the impact of academic output, which is seen too often correlated with the citation…
Abstract
Purpose
The purpose of this study is to assess the value of altmetrics or other indicators, showcasing the impact of academic output, which is seen too often correlated with the citation count.
Design/methodology/approach
This study considered three reputed journals of Library and Information Science (LIS) published by Elsevier. A total of 1,164 articles were found in these journals from 2016 to 2020 and the relationships between altmetric attention scores (AAS) and citations were examined. The analysis was extended to compare the grouped data set based on percentile ranks of AAS like top 50%, top 25%, top 10% and top 1%.
Findings
Using Spearman correlation analysis, the findings reveal a positive correlation between AAS and citations with different significant levels for all articles, and articles with AAS, as well as for normalized AAS in the top 50%, top 25%, top 10% and top 1% data set. For the three journals International Journal of Information Management (IJIM), Journal of Informetrics (JIF) and Library and Information Science Research (LISR), a significant positive correlation is observed across all data sets. But an unexpected result was observed: in the case of the top 50% of articles for the IJIM and JIF showed no significant correlation but the LISR journal showed a positive correlation for the whole data set. This journal though has fewer articles in comparison to the other two.
Research limitations/implications
A source item that is highly cited may not be having high social media attention as reflected in the findings. This demarcates AAS with citations implying various factors on which these measurements are dependent. The study distinguishes these metrics lucidly. There is not a single guideline or uniformity in assessing the correlation found. But the problem is that the interpretation of the correlation strength affects the conclusion of the study. Moreover, this study will be a role model as a draft for librarians to select relevant journals for their libraries and will facilitate authors in the choice of the publication outlets for their papers, particularly concerning the journals that have both visibility and research impact.
Originality/value
The study reported devising a comprehensive tool to validate AAS as a measure of scholarly impact to include appropriate social media sources and verify its relationship with other metrics. To the best of the authors’ knowledge, this paper is the first attempt to discover the correlation between AAS and citations for the highly impactful LIS journal published by Elsevier. The empirical evidence lies in the citation and altmetric data extracted from the dimension database.
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Myongjee Yoo, Ashok K. Singh and Noah Loewy
The purpose of this study is to develop a model that accurately forecasts hotel room cancelations and further determines the key cancelation drivers.
Abstract
Purpose
The purpose of this study is to develop a model that accurately forecasts hotel room cancelations and further determines the key cancelation drivers.
Design/methodology/approach
Predictive modeling, specifically the machine learning methods, is used to forecast room cancelations and identify the main cancelation factors.
Findings
By using three different classification algorithms, this study demonstrates that hotel room cancelation can be accurately predicted using XGBoost, as well as the ensemble method involving Support Vector Machine, Random Forest and XGBoost.
Originality/value
This study attempted to forecast hotel room cancelations by applying a relatively new method, machine learning. By implementing predictive modeling, one of the most emerging and innovative research methods, this study ultimately provides prediction suggestions in various aspects and levels for hotel management operations.
研究目的
本研究旨在开发一个能够准确预测酒店客房取消的模型, 并进一步确定主要的取消因素。
研究方法
采用预测建模, 具体来说是机器学习方法, 来预测客房取消, 并识别主要的取消因素。
研究发现
通过使用三种不同的分类算法, 本研究表明使用XGBoost以及涉及支持向量机、随机森林和XGBoost的集成方法可以准确预测酒店客房取消。
研究创新
本研究尝试通过应用相对较新的方法, 即机器学习, 来预测酒店客房取消。通过实施预测建模, 这是目前新兴和创新的研究方法之一, 本研究最终为酒店管理运营在各个方面和层面提供了预测建议。
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Mohammad Fuad and Ajith Venugopal
Mergers and acquisitions (M&As) are important strategic actions undertaken by firms to access resources and markets. However, firms face substantial challenges in M&As during deal…
Abstract
Purpose
Mergers and acquisitions (M&As) are important strategic actions undertaken by firms to access resources and markets. However, firms face substantial challenges in M&As during deal completion. While prior literature reviews synthesize the studies on the post-merger consequences of M&As, the literature on deal completion is largely fragmented. In this paper, the authors synthesize prior literature on deal completion into the antecedents and consequences framework and map various studies across the international business and management, finance and accounting literature at the macro-, meso- and micro-levels.
Design/methodology/approach
The authors adopt a content analysis-based methodology to conduct the review. First, the authors identify existing literature on deal completion based on keyword searches. Next, the authors propose a framework that integrates the extant literature from a multi-theoretic perspective across four broad themes: concepts, antecedents, implications and moderators. In this study, the authors consider not only empirical but also conceptual papers to strengthen the theoretical foundations of M&A literature. Finally, after synthesizing various studies, the authors highlight a future research agenda on deal completion.
Findings
Based on the review, this study provides important avenues for future research on M&A deal completion.
Originality/value
This study theoretically integrates multi-disciplinary and multi-country research on acquisition completion.
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The purpose of this paper is to examine the consumer response to brands offering gendered product differentiation (i.e. products “for her” or “for him”).
Abstract
Purpose
The purpose of this paper is to examine the consumer response to brands offering gendered product differentiation (i.e. products “for her” or “for him”).
Design/methodology/approach
Across three experiments, the effect of gendered (vs gender-unrelated) product differentiation on perceived brand sexism and word-of-mouth intention was tested. The moderating effects of feminist identity (Studies 1 and 2), endorsement of sexist beliefs (Study 2) and basis (stereotypical vs biological) for product differentiation (Study 3) were also tested.
Findings
Consumers perceive brands that offer gendered product differentiation as sexist, which in turn leads to negative word-of-mouth intention. Moreover, consumers with a strong feminist identity are more likely to perceive brands that offer gendered product differentiation as sexist, whereas consumers who endorse sexist beliefs are less likely to do so. Finally, consumers respond negatively when the gendered product differentiation is based on a gender stereotype, but much less so when it seems based on a biological difference between sexes.
Originality/value
Although multiple brands offering gendered products have been denounced by consumers as sexist, no research has examined this phenomenon. This paper pioneers in examining the consumer response to brands offering gendered product differentiation and in demonstrating that consumers perceive such brands as sexist.
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Y. Chandukrishna and T.N. Venkatesh
Recent interest in electric aircraft has opened avenues for exploring innovative concepts and designs. Because of its potential to increase wing aerodynamic efficiency, the idea…
Abstract
Purpose
Recent interest in electric aircraft has opened avenues for exploring innovative concepts and designs. Because of its potential to increase wing aerodynamic efficiency, the idea of wing tip-mounted propellers is becoming more popular in the context of electric aircraft. This paper aims to address the question of which configuration, tractor or pusher at wing tip is more beneficial.
Design/methodology/approach
The interactions between the wing and tip-mounted propellers in tractor and pusher configurations have been studied computationally. In this study, the propeller is modeled as a disk, and the blade element method (BEM) coupled with the computational fluid dynamics (CFD)–Reynolds-averaged Navier–Stokes (RANS) solver is used to calculate propeller blade loading recursively. A direct comparison between the wing with tip-mounted propellers in tractor and pusher configurations is made by varying the direction of rotation and thrust.
Findings
Wing with tip-mounted propellers having inboard-up rotation is found to offer less drag in tractor and pusher configurations than those without propeller cases. Wing tip-mounted propeller in tractor configuration with inboard-up rotation offers higher wing aerodynamic efficiency than the other configurations. In tractor and pusher configurations with inboard-up rotating propellers, wing tip vortex attenuation is seen, whereas with outboard-up rotating propellers, the wing tip vortex amplification is observed.
Originality/value
SU2, an open-source CFD tool, is used in this study and BEM is coupled to perform RANS–BEM simulations. Both qualitative and quantitative comparisons were made between the tractor and pusher configurations, which may find its value when a question arises about the aerodynamically best propeller configuration at wing tips.
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Yavuz Idug, Suman Niranjan, Ila Manuj, David Gligor and Jeffrey Ogden
The proliferation of ride-hailing businesses brings significant considerations for improving the driver's operational performance. Informed by the literature on sharing economy…
Abstract
Purpose
The proliferation of ride-hailing businesses brings significant considerations for improving the driver's operational performance. Informed by the literature on sharing economy, general deterrence theory and protection motivation theory this research investigates the behavioral factors impacting ride-hailing drivers' operational performance.
Design/methodology/approach
The authors empirically test the antecedents impacting a ride-hailing driver's operational performance using an online survey dataset comprising 513 ride-hailing drivers working for Uber and Lyft in the United States.
Findings
Ride-hailing drivers' intention to comply with the ride-hailing company guidelines results in better operational performance for the driver. Moreover, drivers believe that ride-hailing companies have effective penalties to deter drivers from violating company guidelines. However, drivers also believe that the chances of being caught while ignoring the company guidelines are low.
Practical implications
The results of this research support the decision-making processes of ride-hailing company managers and offer insights on how managers can enhance the operational performance of their drivers.
Originality/value
This study provides unique contributions to emerging research at the intersection of peer-to-peer asset sharing, behavioral studies and technology management. This research is one of the first to explore the role of behavioral factors such as coping mechanisms on the operational performance of sharing economy workers.
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Massoud Bazargan and Ilkay Orhan
The airlines cancel their flights frequently because of factors that they do not have any control over. Spare aircraft can potentially address some of the issues caused by…
Abstract
Purpose
The airlines cancel their flights frequently because of factors that they do not have any control over. Spare aircraft can potentially address some of the issues caused by cancelled flights. This paper aims to offer an exploratory study into the financial and operational viabilities of spare aircraft for airlines.
Design/methodology/approach
Mathematical models are proposed to evaluate the financial and operational metrics under different scenarios. The models are applied to Delta, Spirit and Southwest Airlines with different business models. All data are extracted from US Bureau of Transport Statistics, Cirium Diio Mi and CAPA databases. The IBM Cplex solver was used to execute the binary linear program models.
Findings
The research revealed that factors such as airline network size, hub and spoke structure and average weekly flight cancellations are crucial in establishing the need for spare aircraft. For the number of weekly cancellations, there exist break-even values that reasonably justify spare aircraft.
Practical implications
Models can be customized and applied to other modes of transportations.
Originality/value
This study is the first to consider the use of spare aircraft in airlines from both financial and operational perspectives within the scope of the mathematical model. The analyses identify financial break-even points for a number of spare aircraft and their home base locations for three airlines. Operational utilization of spare aircraft is studied and contrasted with financial metrics.
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Jiwoo Jung, Won Seok Lee and Joonho Moon
The purpose of this study is to identify individuals’ preferences for the information attributes of Airbnb, a representative peer-to-peer (P2P) accommodation platform. In the…
Abstract
Purpose
The purpose of this study is to identify individuals’ preferences for the information attributes of Airbnb, a representative peer-to-peer (P2P) accommodation platform. In the sharing economy, platforms are considered to be the principal intermediaries in supply and demand, and these platforms have distinctly different attributes from traditional accommodation reservation systems.
Design/methodology/approach
The present study used a choice experiment, which is a method for systematically identifying attributes’ preferences in the form of marginal willingness-to-pay (MWTP). Amazon Mechanical Turk, a crowdsourcing marketplace, was used for data collection, and 243 respondents ultimately participated in the survey.
Findings
Results showed that respondents’ choices were positively affected by the number of pictures of an accommodation, host experience, cancellation policy and local information but negatively affected by cost. Regarding MWTPs, host experience had the highest value (US$84.25), followed by cancellation policy (US$40), photos (US$26.67) and local information (US$10.92).
Originality/value
These study results could provide strategic guidance for guiding the development of P2P accommodation platforms by providing a prioritized list of preferred attributes for Airbnb.
研究目的
本研究旨在识别个人对Airbnb这一代表性P2P住宿平台信息属性的偏好。在共享经济中, 平台被视为供需的主要中介, 而这些平台与传统住宿预订系统有明显不同的属性。
研究方法
本研究采用选择实验法(CE), 这是一种系统地确定属性偏好的方法, 表现为边际支付意愿(MWTP)。数据采集使用了Amazon Mechanical Turk(MTurk), 最终有243名受访者参与了调查。
研究发现
结果显示, 受访者的选择受到住宿图片数量、房东经验、取消政策和本地信息的积极影响, 而受到价格的负面影响。关于边际支付意愿, 房东经验具有最高价值(84.25美元), 其次依次为取消政策(40美元)、照片(26.67美元)和本地信息(10.92美元)
研究创新
通过提供优先考虑的 Airbnb 偏好属性列表, 本研究结果可以为引导P2P住宿平台的发展提供战略指导.
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