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Article
Publication date: 29 April 2020

Po-Lin Lai, Dong-Taur Su, Hui-Huang Tai and Ching-Chiao Yang

The increasing demand for high-quality logistics services has forced container shipping firms to decrease logistics service failure to retain the customers. This study…

Abstract

Purpose

The increasing demand for high-quality logistics services has forced container shipping firms to decrease logistics service failure to retain the customers. This study thus aims to apply organizational information processing theory (OIPT) to construct a maritime supply chain collaborative decision-making model and examine its impact on logistics service performance.

Design/methodology/approach

In total, 142 usable questionnaires were collected from questionnaire survey. A two-step structural equation modeling approach including confirmatory factor analysis was subsequently performed to test the hypotheses.

Findings

The results show that internal information integration positively impacts external information integration, that external information integration positively impacts collaborative decision-making, and that collaborative decision-making positively impacts logistics service performance for container shipping firms. However, a relationship between internal information integration and collaborative decision-making was not found in this study.

Research limitations/implications

This study primarily examines collaborative decision-making from the view of container shipping firms. Future research including other supply chain members is needed to generalize the results and could also incorporate other factors such as relationship quality and culture, into the model to address this issue.

Practical implications

To decrease the occurrence of logistics failures and improve service quality in the maritime logistics process, it is suggested that container shipping firms apply information technology for acquiring and assimilating logistics information internally and externally across the supply chain to facilitate decision-making.

Originality/value

This study contributes to the knowledge about the antecedents and impacts of collaborative decision-making for container shipping firms in Taiwan. Particularly, in line with OITP, the findings indicate that container shipping firms can facilitate logistics decision-making and strategy formulation through information integration, which in turn enhances logistics service performance.

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Article
Publication date: 21 November 2016

Melissa Intindola, Judith Weisinger and Claudia Gomez

Studies of multi-sector collaborations have increased in recent years. However, the topic is still complex and lacks synthesis. Toward that end, the purpose of this paper…

Abstract

Purpose

Studies of multi-sector collaborations have increased in recent years. However, the topic is still complex and lacks synthesis. Toward that end, the purpose of this paper is to investigate how collaboration is addressed in the public administration and nonprofit sector journals, and applies well-established strategic decision-making theories to shed light on possible research directions that would provide rigor to the field of collaboration.

Design/methodology/approach

The authors conduct a literature review of the top nonprofit and public administration journals, believing these most likely to contain articles on the topic of multi-sector collaboration.

Findings

The authors identify a number of themes, including need for clarity, temporality, call to collaborate, funding, partnering issues and processes, benefits of collaboration across three different collaborative types.

Originality/value

The authors embed well-known strategic decision-making theories into the themes emergent from this review and offer suggestions as to how future researchers may test strategic decision-making processes within multi-sector collaborations.

Details

Management Decision, vol. 54 no. 10
Type: Research Article
ISSN: 0025-1747

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Article
Publication date: 28 May 2021

Marina Weck, Iris Humala, Pia Tamminen and Fernando A.F. Ferreira

This study was developed in response to the need to develop age-friendly smart living environments due to the complex demands placed on society by the ageing of the…

Abstract

Purpose

This study was developed in response to the need to develop age-friendly smart living environments due to the complex demands placed on society by the ageing of the population. This study aims to analyse the potential that knowledge visualisation offers collaborative decision-making applied to the development of a multiple criteria framework supporting knowledge management (KM) through knowledge collaboration (KC) and knowledge sharing (KS) in the context of regional innovation systems (RIS).

Design/methodology/approach

Using a socio-technical approach, knowledgeable and experienced representatives of RIS innovation actors were brought together to develop a constructivist multiple criteria framework that integrates knowledge visualisation and collaborative decision-making techniques (i.e. cognitive mapping and system dynamics).

Findings

The study introduces a multiple criteria model supporting KM encompassing conditions and practices of RIS innovation actors facilitating and encouraging KC and KS. The potential for knowledge visualisation in collaborative decision-making is explored in great depth and illustrated in a case study setting.

Practical implications

The panel members who participated in this study consider our methodological proposal to be extremely versatile and see great potential for further applications in RIS contexts.

Originality/value

The combined use of cognitive mapping and system dynamics according to the strategic options development and analysis (SODA) approach offers a holistic and well-informed perspective on the issue in question. The literature reports no prior work of this methodological combination in the same research context.

Details

Management Decision, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0025-1747

Keywords

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Article
Publication date: 17 August 2015

Sybil S. Henderson and Erma Jean Smith-King

The purpose of this paper is to synthesize multi-sector, cross-sector, and other interorganizational alliance structures and processes with particular focus on their…

Abstract

Purpose

The purpose of this paper is to synthesize multi-sector, cross-sector, and other interorganizational alliance structures and processes with particular focus on their saliency in partnership/alliance decision making.

Design/methodology/approach

This is a conceptual paper focusing primarily on management and public administration literature that examines decision making in multi-sector, cross-sector, and other interorganizational alliances.

Findings

The paper identified that decision making takes place at every stage of the partnership process, with complexity being dependent on organizational structure and design, i.e. dyad or network. Organization structures and key processes including coordination, cooperation, and trust are critical elements that impact decision making. Trust is foundational for the development and sustainability of collaborative alliances. Many of these same characteristics are also found in strategic alliance structures and processes.

Practical implications

This analysis of selected literature on decision making and trust has the capacity to enhance awareness and expectation-setting for those entering a collaborative partnership. Trust is an integral and enduring component at every stage.

Originality/value

This study crosses the boundary between sectoral partnerships and other interorganizational alliances in the analysis of decision-making structures and processes.

Details

Management Decision, vol. 53 no. 7
Type: Research Article
ISSN: 0025-1747

Keywords

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Article
Publication date: 1 October 2019

José Ramón Saura, Pedro Palos-Sanchez and Alicia Blanco-González

The importance of information service offerings is directly linked to decision-making processes for buying and selling in business-to-business (B2B) companies. B2B…

Abstract

Purpose

The importance of information service offerings is directly linked to decision-making processes for buying and selling in business-to-business (B2B) companies. B2B companies intend to offer information that helps other companies choose a product or service. This paper aims to identify the relationship between the types of information offered by a B2B company in its B2B marketing strategy and the decision-making of the companies which buy products and services.

Design/methodology/approach

For this purpose, a data set has been consulted that contains 439 observations that are the result of transactions using customer relationship managements (CRMs) of B2B-type companies. A total of 9 different products were consulted from 20 B2B vendors that manage their transactions with CRM software for B2B operations. A total of 439 different transactions were recorded by these vendors during 2018 (n = 439) with their information service offerings strategies. The results were analyzed with the partial least squares structural equation modeling.

Findings

The results showed that the significance of the relationship between internal control factors and external control factors (H4) is the strongest one when using information services offerings strategies in a B2B environment. The results of this research can help B2B companies to improve their decision-making strategies and to define the structure of the information offered in their B2B marketing plans.

Originality/value

This research makes a contribution to an existing gap, which is to identify what the most important information is for purchasing companies in B2B environments and the relationship with this information, so that B2B purchasers can make good decisions thanks to the information service offerings strategy of the selling companies using CRMs.

Details

Journal of Business & Industrial Marketing, vol. 35 no. 3
Type: Research Article
ISSN: 0885-8624

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Article
Publication date: 4 October 2019

Swee Kuik and Li Diong

The purpose of this paper is to present the model-driven decision support system (DSS) for small and medium manufacturing enterprises (SMMEs) that actively participates in…

Abstract

Purpose

The purpose of this paper is to present the model-driven decision support system (DSS) for small and medium manufacturing enterprises (SMMEs) that actively participates in collaborative activities and manages the planned obsolescence in production. In dealing with the complexity of such demand and supply scenario, the optimisation models are also developed to evaluate the performance of operations practices.

Design/methodology/approach

The model-driven DSS for SMMEs, which uses the optimisation models for managing and coordinating planned obsolescence, is developed to determine the optimal manufacturing plan and minimise operating costs. A case application with the planned obsolescence and production scenario is also provided to demonstrate the approach and practical insights of DSS.

Findings

Assessing planned obsolescence in production is a challenge for manufacturing managers. A DSS for SMMEs can enable the computerised support in decision making and understand the planned obsolescence scenarios. The causal relationship of different time-varying component obsolescence and availability in production are also examined, which may have an impact on the overall operating costs for producing manufactured products.

Research limitations/implications

DSS can resolve and handle the complexity of production and planned obsolescence scenarios in manufacturing industry. The optimisation models used in the DSS excludes the variability in component wear-out life and technology cycle. In the future study, the optimisation models in DSS will be extended by taking into the uncertainty of different component wear-out life and technology cycle considerations.

Originality/value

This paper demonstrates the flexibility of DSS that facilitates the optimisation models for collaborative manufacturing in planned obsolescence and achieves cost effectiveness.

Details

Industrial Management & Data Systems, vol. 119 no. 9
Type: Research Article
ISSN: 0263-5577

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Article
Publication date: 1 October 2006

Shannon A. Bowen

The purpose of this paper is to examine three perspectives on autonomy: communication management or public relations autonomy, autonomy in management theory, and the…

Abstract

Purpose

The purpose of this paper is to examine three perspectives on autonomy: communication management or public relations autonomy, autonomy in management theory, and the autonomy of moral philosophy.

Design/methodology/approach

These arguments for autonomy are combined and studied to ascertain their impact on: the contribution of the communication function to strategic management of the organization, and, the enactment of an ethics counselor role by public relations. This research examines autonomy in communication at two global organizations through 43 interviews, observation, and document analysis. Factors influencing and contributing to autonomy are discussed.

Findings

Autonomy was found to be necessary for optimal contribution to strategic management and acting as ethical counsel in the public relations function. In both ways, autonomy contributes to the stature of the communication function within an organization and the development of public relations as a profession. Autonomy should be high on the research agenda of public relations scholars and a primary goal of communication professionals.

Practical implications

Communication managers should work for autonomy, inclusion in the strategic management team, and a rational approach to problem solving.

Originality/value

This research provides important theoretical value and enormous implications for communication professionals. Many conclusions about autonomy can be drawn from this conceptual and empirical research. Using systems and excellence theory as a framework, then building on that basis with empirical research in two world‐wide organizations, the research takes a novel approach in applying and studying the autonomy concept from moral philosophy in modern business. Data show that autonomy is necessary for excellence in communication, defending against encroachment, inclusion in strategic management, using empowering or collaborative management, and enacting the role of ethics counselor. These important implications for communication management have the potential to make business more ethically and socially responsible and to enhance the overall value of the communication function within organizations.

Details

Journal of Communication Management, vol. 10 no. 4
Type: Research Article
ISSN: 1363-254X

Keywords

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Article
Publication date: 21 August 2021

Rosalind Lau and Anastasia Hutchinson

Over the past 15 years, mental health organisations have taken steps to move towards providing services that are more recovery-oriented. This review was undertaken to…

Abstract

Purpose

Over the past 15 years, mental health organisations have taken steps to move towards providing services that are more recovery-oriented. This review was undertaken to explore what is known about service users’ experience of services that have introduced a recovery-oriented approach to service provision. There is limited research evaluating consumers’ lived experiences of recovery-orientated care; a scoping review was chosen to provide an overview of the available research in this area (Munn et al., 2018). The purpose of this review was to summarize and synthesize current qualitative research exploring consumers’ experience of recovery orientated mental health care provision.

Design/methodology/approach

This scoping review was undertaken as outlined by Arksey and O'Malley (2005). The five steps consisted identifying the research question; searching for relevant studies; selecting the studies; charting the studies; and collating, summarising and reporting the findings.

Findings

Three key themes emerged from this review: translation of recovery policy to practice; ward environment; and recovery principles with five subthemes: engagement; not being listened to; shared decision-making; informational needs; and supportive and collaborative relationships. The themes and subthemes identified in each of the 18 studies are presented in Table 3.

Research limitations/implications

This review highlights the different degree to which service users have received recovery-oriented recovery care. In the majority of cases, most service users reported few opportunities for nursing engagement, poor communication, inadequate information provision, a lack of collaborative care and mostly negative experiences of the ward environment. Because of the limited studies on mental health service users’ lived experiences of a recovery-oriented service, more clinical studies are needed and in different cultural contexts.

Practical implications

On hindsight, the authors should have included service users in this review process as consumer inclusion is progressively emphasised in mental health educational and research activities. This review highlights that not all studies have involved service users or consumers in their research activity.

Social implications

Service users need relevant information in a timely manner to participate in decision-making regarding their treatment and care. This review found that either no information was provided to the service users or it was provided in a limited and fragmented manner. This review also found inpatients reported limited opportunities to have meaningful participation in decision-making about their care. These findings have important social implications, as greater consumer engagement in the design and delivery of mental health services will increase community trust in the care provided. This in turn has the potential to facilitate greater community engagement in preventative mental health care.

Originality/value

This is the first review to systematically synthesis consumers perspectives on the extent to which service providers are achieving the goal of implementing recovery-orientated practice into their service provision. Despite important policy changes, the findings of this review demonstrate that more work is needed to truly operationalise and translate these principles into practice.

Details

Mental Health Review Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1361-9322

Keywords

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Book part
Publication date: 23 February 2010

James Hanrahan

Sustainable development may best be achieved by enhancing the commitment of local communities. Stewart and Hams (1991) argue that the requirements of sustainable…

Abstract

Sustainable development may best be achieved by enhancing the commitment of local communities. Stewart and Hams (1991) argue that the requirements of sustainable development cannot merely be imposed but that active participation by local communities is needed. However, the terms ‘community’, ‘host community’ and ‘participation’ can be interpreted in a myriad of ways. Before entering a full discussion of host community participation in tourism planning, it is first necessary to explore the various potential interpretations of these terms and to define their meaning and function. This chapter therefore clarifies some of the issues surrounding the terms community, host, host community and participation. The major typologies and available models in relation to host communities’ participation in sustainable planning for tourism are also reviewed.

Details

Global Ecological Politics
Type: Book
ISBN: 978-1-84950-748-6

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Article
Publication date: 24 June 2019

Nazanin Vafaei, Rita A. Ribeiro, Luis M. Camarinha-Matos and Leonilde Rocha Valera

Normalization is a crucial step in all decision models, to produce comparable and dimensionless data from heterogeneous data. As such, various normalization techniques are…

Abstract

Purpose

Normalization is a crucial step in all decision models, to produce comparable and dimensionless data from heterogeneous data. As such, various normalization techniques are available but their performance depends on a number of characteristics of the problem at hand. Thus, this study aims to introduce a recommendation framework for supporting users to select data normalization techniques that better fit the requirements in different application scenarios, based on multi-criteria decision methods.

Design/methodology/approach

Following the proposed approach, the authors compare six well-known normalization techniques applied to a case study of selecting suppliers in collaborative networks.

Findings

With this recommendation framework, the authors expect to contribute to improving the normalization of criteria in the evaluation and selection of suppliers and business partners in dynamic networked collaborative systems.

Originality/value

This is the first study about comparing normalization techniques for selecting the best normalization in dynamic multiple-criteria decision-making models in collaborative networks.

Details

Kybernetes, vol. 49 no. 4
Type: Research Article
ISSN: 0368-492X

Keywords

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