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In the context of organizational change, identifying, and organizing the various roles of change agents remains a challenge for practitioners and scholars alike. This chapter examines how different agents can enable an effective change process. Empirical evidence from three hospitals illustrates the process of transformation and its underlying arrangements to identify agents and their roles. The findings underline the importance of designing a coherent system of agents, determining where they come from, their role during the process, and how this may change throughout the change process. Managerial choices in the cases are discussed, leading to implications for theory and practice.

This chapter examines the impact of adopting a global strategy upon leaders’ roles and identities in an engineering consultancy firm. Drawing upon process and social practice perspectives on leadership; our results explain leaders’ resistance to changing practices despite major process changes as due to the threats to their identity caused by the new role requirements to implement a global strategy. Our emerging process and social practice model of leadership highlights the complementary nature of process and practice change, creates a distinction between good and malign ambiguity in professional services firms and has implications for regulating the pace and timing of major changes which impact upon professional identities.

Library buildings are routinely reimagined, remodeled, or built new to meet the changing needs of their community. The move from collection-centric to user-centric service models has generated numerous writings about the library as place and space. The one concept lacking in the scholarly discourse is the changing roles of librarians to meet the needs of these new spaces and places. How do librarians fit in the new equation? When addressing the professional identity of librarians, which aspect of their work will need to evolve and which will need to be let go? A critical facet of sustaining services in new spaces is the need to develop the sustainable librarian – to remove the stigma of the librarian as “jack of all trades, master of none.” In order to realize this new mindset of mastering our domain we need to begin reimagining our work. Some ways, this can be accomplished by writing increased flexibility into position descriptions and creating organizational structures to better support librarians within the new spaces. With these new developments to our professional identities, librarians may learn to employ entrepreneurial skills in order to continuously anticipate services and develop skill sets to aid the library’s ability to fulfill its purpose. The authors provide a literature review to discuss the changing role of the academic librarian to meet the evolution of the library building and services. We will provide an example through findings and practices of Grand Valley State University and how it reimagined roles in the early 2000s and continues to reimagine roles in a new building and a renovated branch library. The change of spaces and places in academic libraries to accommodate user needs and perceptions has impacted how academic librarians work in these spaces and places. Library administrators need to rethink workflows, and organizational charts by examining flexible workloads, cross-training initiatives, professional development around new skills, and the letting go of obsolete practices.

Originality/value – in this chapter, the authors will discuss how library leaders are charged with translating the new roles of their librarians to meet the needs of their community in these new spaces and how library leaders may look beyond the literature of the profession for ways to facilitate change.

Two major trends – demographic shifts in the working-age population, and the proliferation of web technologies – are having a profound and generally unrecognized effect on the nature and characteristics of work, and on opportunities for the mature workforce. Key features of the workplace point to seven broad work trends. These trends have significant implications for organizations and for older workers. Six interdependent organizational changes are central to the far-reaching effects on enterprises and operating approaches. These changing work characteristics require certain essential behaviors for mature workers to be successful in the contemporary work environment. Such a dynamic workplace provides opportunity to introduce new thinking and propose new models. Realigning organizational and workforce interests calls for developing solutions beyond the individual level, reorienting enterprise capabilities, and reframing of the organization development practitioner role as work ecosystem advisor. High-leverage strategies and systemic interventions, such as multiconstituent initiatives and action research, can be used to influence constructively the multifaceted world of work.

This study provides a comprehensive framework of adaptation in triadic business relationship settings in the service sector. The framework is based on the industrial network approach (see, e.g., Axelsson & Easton, 1992; Håkansson & Snehota, 1995a). The study describes how adaptations initiate, how they progress, and what the outcomes of these adaptations are. Furthermore, the framework takes into account how adaptations spread in triadic relationship settings. The empirical context is corporate travel management, which is a chain of activities where an industrial enterprise, and its preferred travel agency and service supplier partners combine their resources. The scientific philosophy, on which the knowledge creation is based, is realist ontology. Epistemologically, the study relies on constructionist processes and interpretation. Case studies with in-depth interviews are the main source of data.

In this paper, I explore what shapes the identities of digital nomads (DNs), a class of remote workers who travel and work concurrently. Through extensive fieldwork and interviews with 50 digital nomads conducted in seven coworking hostels in Mexico in 2022, I construct a theory of DN identity. I base this upon the frequent transformations they undergo in their Circumstances, which regularly change their worker identity.

DNs relinquish traditional social determinants of identity, such as nationality and religion. They define their personal identities by their passions and interests, which are influenced by the people they meet. DNs exist in inherently transitive social spaces and, without rigid social roles to fulfil, they represent themselves authentically. They form close relationships with other long-term travellers to combat loneliness and homesickness. Digital nomads define their worker identities around their location independence. This study shows that DNs value their nomadic lifestyle above promotions and financial gain. They define themselves by productivity and professionalism to ensure the sustainability of their lifestyle. Furthermore, digital nomad coworking hubs serve focused, individual work, leaving workplace politics and strict ‘office image’ norms behind. Without fixed social and professional roles to play, digital nomads define themselves personally according to their ever-evolving passions and the sustainability of their nomadic life. Based on these findings, I present a cyclical framework for DN identity evolution which demonstrates how relational, logistical, and socio-personal flux evolves DN’s worker identities.

This chapter explores the local narration of gendered experience of disasters in two iTaukei (Indigenous Fijian) communities, Votua and Navala, both located in the Ba River catchment, Fiji. The methodology consisted of semi-formal interviews, talanoa, mapping sessions and journal entries from community members in Votua and Navala. Local narratives of post-disaster response and recovery in the aftermath of 2016 Tropical Cyclone Winston showed that women were not perceived as embodying a heightened vulnerability to disasters in comparison to men in either Votua or Navala. Rather perceptions of vulnerability were based on the experiences of those who physically struggled, such as people with disabilities, the elderly and those who had lost their homes. While gender roles and responsibilities underlay perceptions and gender relations, the roles and responsibilities were predominantly perceived as changing over time, either to a more shared sense of responsibilities or a shift from male responsibilities to female. This shift may lay the foundations for future changes in vulnerability and experiences towards disasters.

Purpose – The transition into motherhood is a major life course event for most women, and is one that can be fraught with difficulties due to the uncertainty and instability which accompanies it. Previous research has explored what factors interplay within this transition with identity changes being considered a key attribute. By using assemblage theory, this study aims to undertake an innovative approach to conceptualising identity. Assemblage theory permitted an exploration of how an identity comes to be assembled and embodied through a mother’s relationality with the social world around her as opposed to merely exploring identity as a static entity of a fixed, organic whole as has predominantly been done previously. Assemblage theory is premised upon understanding processes of becoming as opposed to states of being and as such takes a machinic approach to understanding wholes. Rather than being organic totalities, they are conceptualised as being transient and fluid entities comprising an amalgamation of interchangeable components which collectively stabilise to make up the whole. At times of change, an individual’s ties to an identity undergo deterritorialisation, or weaken, as their sense of self and identity readjusts before then experiencing reterritorialisation once they (re)established their ties to a new identity or role. By conceptualising the mothers as assemblages in this manner, it became possible to understand how the women reconstructed their selves and identities through the situated practices and experiences in their everyday lives as they established ties to their new role as a mother.

Methodology/Approach – Results are presented from biographical narrative interviews with 10 mothers each at different stages in motherhood. The interviews focussed on inducing uninterrupted narratives detailing the lived experiences of these women as they transitioned into and across motherhood. These interviews highlighted key stages in the transition into motherhood where a woman’s identity and sense of self would become destabilised and reformulated as a result of changes in her everyday lived experiences and routines.

Findings – Transitioning into motherhood proved to be a multifaceted process that comprises numerous stages where the new mothers identities would become unstable and deterritorialise as they faced new routines in their everyday life as they became a mother and settled into the role. Four dominant themes emerged during data analysis; emotional turmoil, the reconstruction of relationships, getting comfortable with their baby as well as rediscovering the self. The women largely experienced emotional turmoil as their identities became deterritorialised and reported that the relationships they held with others around them often changed or broke down entirely. It was not until they became comfortable with their baby and their role as a mother that they were able to rediscover their ‘self’ beyond simply being a mother. Once they reached this stage in the transition their identity was able to reterritorialise, becoming more stable as a result.

Originality/Value – This study not only presents an innovative method for conceptualising identity but also demonstrates the value of assemblage theory for conceptualising identity formulation and capturing the fluid and emergent nature of such processes. It demonstrates how assemblage theory can be utilised to further understandings of the multifaceted and ongoing nature of life course transitions. This study sheds light on the potential for assemblage theory to be utilised across a range of sociological topics relating to identity formulation, with such studies having the potential to really broaden the scope of sociological understandings of identity formation and life course transitions.