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The purpose of this paper is to reveal the knowledge evolution process, research hotspots and future trends in the inclusive tourism research literature from 2008 to 2023.

A total of 322 papers on inclusive tourism were selected from the core collection database of Web of Science and analyzed using CiteSpace.

Over the 16-year period between 2008 and 2023 an increasing number of studies have been published concerning inclusive tourism, but the overall base is still small. Among institutions, the Massey University and University of Gothenburg take the lead in international research on inclusive tourism. Country cooperation shifted from UK-centered in 2008 to Australia, US and Spain from 2010, expanded to more nations and recently increased with China, Japan and others. The essence of inclusive tourism is inherently linked to societal and generational development, necessitating the elimination of social exclusion and inequality to achieve sustainability. The research on inclusive tourism has undergone three stages, emphasizing tourism producers, consumers and stakeholder relationships respectively. “Employment”, “sustainable development” and “quality of life” possess the potential to emerge as future research hotspots.

By combining literature on inclusive tourism and other overlapping concepts, CiteSpace was used to construct data and network visualizations, including a burst and dynamic analysis for the period covered by the sample. The conclusions offer researchers insights into the existing body of work in inclusive tourism research and suggest directions for future research. In practice, tourism managers can gain a deeper understanding of the needs and limitations of marginalized groups in tourism, allowing them to offer more tailored products for inclusive tourism and further enhance the development of an inclusive tourism environment.

旨在揭示2008年到2023年包容性旅游研究文献的知识演变过程、研究热点和未来趋势。

从Web of Science的核心数据库中筛选322篇有关包容性旅游的文章, 并使用CiteSpace进行分析。

2008年至2023年的16年间, 发表的有关包容性旅游的研究越来越多, 但总体基数仍然较小。梅西大学和哥德堡大学在国际包容性旅游研究方面处于领先地位。国家合作从2008年的以英国为中心转向2010年的澳大利亚、美国和西班牙, 并扩展到更多国家, 最近又增加了与中国、日本和其他国家的合作。包容性旅游的本质与社会和代际发展有着内在联系, 必须消除社会排斥和不平等, 才能实现可持续发展。包容性旅游的研究经历了三个阶段, 分别强调旅游生产者、消费者和利益相关者的关系。“就业”、“可持续发展”和 “生活质量”有可能成为未来的研究热点。

结合包容性旅游和其他重叠概念的文献, 利用CiteSpace构建了数据和网络可视化, 包括对样本覆盖时期的突发和动态分析。结论为研究人员提供了对包容性旅游研究现有成果的见解, 并提出了未来研究的方向。实践上, 旅游管理者可以更深入地了解旅游中边缘化群体的需求和局限性, 从而为包容性旅游提供更多量身定制的产品, 进一步促进包容性旅游环境的发展。

El objetivo de este trabajo es presentar el proceso de evolución del conocimiento, los temas destacados de investigación y las tendencias futuras en la literatura de investigación sobre turismo inclusivo desde 2008 hasta 2023.

Se seleccionó un total de 322 artículos sobre turismo inclusivo de la base de datos de la colección principal de Web of Science (WoS) y se analizaron utilizando CiteSpace.

En el periodo de 16 años comprendido entre 2008 y 2023 se han publicado cada vez más estudios sobre turismo inclusivo, pero la base global sigue siendo pequeña. Entre las instituciones, la Universidad de Massey y la Universidad de Gotemburgo encabezan la investigación internacional sobre turismo inclusivo. La cooperación entre países pasó de estar centrada en el Reino Unido en 2008 a Australia, EE. UU. y España a partir de 2010, ampliándose a más naciones y, recientemente, ha aumentado con China, Japón y otros países. La esencia del turismo inclusivo está intrínsecamente ligada al desarrollo social y generacional, que requiere la eliminación de la exclusión social y la desigualdad para lograr la sostenibilidad. La investigación sobre el turismo inclusivo ha pasado por tres etapas, haciendo hincapié en los productores turísticos, los consumidores y las relaciones con las partes interesadas, respectivamente. El “empleo”, el “desarrollo sostenible” y la “calidad de vida” poseen el potencial para emerger como futuros focos de investigación.

A partir de la integración de la literatura sobre turismo inclusivo y otros conceptos superpuestos, se utilizó CiteSpace para visualizar los datos y redes, incluido análisis de ráfagas y dinámico para el periodo muestral. Las conclusiones ofrecen a los investigadores una visión de las contribuciones académicas en turismo inclusivo y sugieren direcciones para futuras investigaciones. En la práctica, los gestores turísticos pueden adquirir un conocimiento más profundo de las necesidades y limitaciones de los grupos marginados en turismo, permitiéndoles ofrecer productos más adaptados al turismo inclusivo y seguir mejorando el desarrollo de un entorno turístico inclusivo.

Through the review of several journal articles on the adoption of information and communication technologies (ICTs) and how it impacts students’ motivation to continue with their studies or to drop out of their academic program, this study aims to review the literature on the impact of ICTs on student motivation at a university.

This paper is based on a systematic literature review steered by the PRISMA guidelines. This paper uses both Durban University of Technology subscription-based and publicly available papers. The research articles examined were published between 2018 and 2023 in Scopus, Web of Science and ScienceDirect.

Reviewed literature bespeaks that ICTs can increase student motivation by enhancing interactive, engaging and individualized learning. Digital technologies that engage students and offer a more engaging learning environment include instructional apps, online simulations and multimedia content. Using ICTs may be useful in lowering university dropout rates.

The systematic review yielded valuable insights for both academic research and real-world applications in education regarding the Durban University of Technology. The study offers a comprehensive analysis of the nexus between ICTs and student motivation.

The primary objective of this paper is to show a systematic and methodological approach for the digitalization of critical clinical pathways (CPs) within the healthcare domain.

The methodology entails the integration of service design (SD) and action research (AR) methodologies, characterized by iterative phases that systematically alternate between action and reflective processes, fostering cycles of change and learning. Within this framework, stakeholders are engaged through semi-structured interviews, while the existing and envisioned processes are delineated and represented using BPMN 2.0. These methodological steps emphasize the development of an autonomous, patient-centric web application alongside the implementation of an adaptable and patient-oriented scheduling system. Also, business processes simulation is employed to measure key performance indicators of processes and test for potential improvements. This method is implemented in the context of the CP addressing transient loss of consciousness (TLOC), within a publicly funded hospital setting.

The methodology integrating SD and AR enables the detection of pivotal bottlenecks within diagnostic CPs and proposes optimal corrective measures to ensure uninterrupted patient care, all the while advancing the digitalization of diagnostic CP management. This study contributes to theoretical discussions by emphasizing the criticality of process optimization, the transformative potential of digitalization in healthcare and the paramount importance of user-centric design principles, and offers valuable insights into healthcare management implications.

The study’s relevance lies in its ability to enhance healthcare practices without necessitating disruptive and resource-intensive process overhauls. This pragmatic approach aligns with the imperative for healthcare organizations to improve their operations efficiently and cost-effectively, making the study’s findings relevant.

This analysis of chat reference transcripts assesses differences in how librarians and graduate assistants (GAs) incorporate teaching strategies in responding to chat reference inquiries in social sciences, health sciences, humanities, STEM and business/economics at a large, public R1 university in the United States.

Researchers with disciplinary assignments in five different subject domains conducted qualitative analysis of a purposive sample of 982 transcripts of chat interactions during four semesters in 2021 and 2022.

Some form of information literacy instruction (ILI) occurred in 58% of the transcripts, with slightly less teaching occurring in social sciences inquiries than in other subject areas. Of transcripts that included teaching strategies, search procedures predominated, followed by a mix of concepts and procedures, and the least with concepts only. Chat providers taught concepts specific to social sciences, health sciences and humanities, but not to STEM or business.

The study compares transcripts at one institution; findings may be most applicable to large, research institutions that seek to incorporate ILI in online reference services.

Chat reference training should include best practices for ILI relevant to specific subject domains for providers without background in those disciplines and recommendations for referrals to subject specialists.

Existing ILI literature does not address the question of how chat providers teach concepts rooted in a specific subject domain or offer a comparison of teaching strategies employed in different disciplines, by librarians versus GAs or staff.

This study aims to analyze the adoption of open access (OA) publishing in social sciences within central universities in India, focusing on various aspects such as the growth of OA literature, the use of different OA routes and collaboration patterns in OA publications.

Ten central universities were selected based on their rankings in the National Institute Ranking Framework 2022. Data on OA publishing in social sciences were collected from the Social Science Citation Index of the Web of Science (WoS) database using the advanced search query “(CU=India OR AD=India) AND PY=(2003–2022) NOT PY=(2023).” Data analysis was conducted using MS Excel (v16.0), BibExcel (version 2017), Biblioshiny (version 4.1.2) and Google Open Refine (version 3.7).

The study found that 30.40% of total publications were OA, with BHU as leading institute in OA publishing. OA publishing in social sciences saw a consistent increase, peaking in 2022 with 209 publications. “Sustainability” and “Plos One” were among the top ten journals, with 103 and 34 OA papers, respectively. OA publications had a higher mean citation rate than closed access publications. Collaboration with seven and nine authors had higher mean citation rates, while six-author collaborations were lower. Indian researchers received the most citations collaborating with the USA, UK and Australia. The Netherlands and Saudi Arabia received the fewer citations, when collaborating with Indian authors.

The study’s main limitation is its reliance on WoS data, excluding many OA publications from smaller or specialized journals. Additionally, the focus on high-ranked central universities may not represent the entire academic landscape, as OA publishing patterns vary across other institutions and disciplines.

The study’s findings suggest that advancing OA publishing in social sciences at Indian universities requires raising awareness of OA concepts, enhancing institutional support and policies and informing researchers about funding opportunities. Emphasizing Gold OA and funding publication fees can broaden access to research. Universities with low OA ratios should adopt similar policies, mandate public research deposits and develop technical infrastructure. Encouraging multi-author collaborations can boost research impact and citation rates. Insights from the study can help institutions and policymakers shape effective OA strategies, enhancing the visibility and impact of social science research.

This is the first study analyzing the adoption of OA in the field of social sciences in high-ranked central universities in India. It has implications for promoting OA and increasing accessibility to research outputs. Universities with higher OA ratios can lead in this regard and encourage others to adopt similar practices for overall OA growth.

The Arab world has witnessed a remarkable surge in the growth of its tourism and hospitality (T&H) industry, positioning it as a vital cornerstone for sustainable development. However, an exclusive bibliometric analysis of T&H research contributed by the Arab world has not yet been conducted in the past 30 years, that is, 1993–2022. Therefore, the purpose of this study is to provide a first-of-its-kind bibliometric assessment and visualization of T&H research produced by the Arab world spanning from 1993 to 2022.

A comprehensive collection of 1,327 scientific publications related to T&H research contributed by the Arab world was acquired from the Web of Science Core Collection database. To perform a large-scale bibliometric analysis, encompassing performance analysis, science mapping and network analysis, this study used state-of-the-art analytical tools, namely, Bibliometrix package of R Studio and VOSviewer.

The findings of this study show that the Arab world’s research on T&H has significantly surged since COVID-19, contributing nearly half (50.56%) of the total literature in the T&H domain between 2020 and 2022. Elshaer IA (Suez Canal University, Egypt) emerged as the most productive author, while Nusair K (Sultan Qaboos University, Oman) was identified as the most impactful author in the T&H domain in the Arab world. The most productive journal was found to be Sustainability (MDPI), while Tourism Management (Elsevier) was identified as the most impactful journal in the field of T&H. Furthermore, the thematic analysis highlights that research themes in T&H are not static but rather constantly evolving in response to dynamic changes in the industry, such as emerging trends, shifts in tourist preferences and the impact of global events like the COVID-19 pandemic.

To the best of the authors’ knowledge, this is the first bibliometric analysis of T&H research contributed by the Arab world, specifically covering the period from 1993 to 2022. This study's findings can inform the development of strategies and policies for the sustainable and competitive growth of the T&H industry in the Arab world. This study highlights the importance of continued research and collaboration among industry professionals, academics and policymakers to promote innovation and drive positive change in the T&H sector in the Arab world.

阿拉伯世界已经目睹了其旅游和酒店（T&H）行业增长的显著激增, 将其定位为可持续发展的重要基石。然而, 在过去30年中, 即1993年至2022年, 尚未进行关于阿拉伯世界贡献的T&H研究的专属文献计量分析。因此, 这项研究代表了提供阿拉伯世界自1993年至2022年间T&H研究的首创性文献计量评估和可视化的先驱努力。

从Web of Science核心合集数据库收集了1327篇与阿拉伯世界贡献的T&H研究相关的科研论文。为进行大规模的计量分析, 包括性能分析、科学映射和网络分析, 我们采用了先进的分析工具, 即R Studio的Bibliometrix软件包和VOSviewer。

研究结果显示, 自COVID-19以来, 阿拉伯世界对T&H的研究显著增加, 占2020年至2022年期间发表文献总数的近一半（50.56%）。关键词分析揭示了阿拉伯世界T&H领域的当前研究热点, 包括“旅游”、 “影响”、“满意度”、“管理”、“酒店业”、“绩效”、“决定因素”、“感知”、“忠诚度”、“质量”和“顾客满意度”。然而, 阿拉伯世界的T&H学者和从业者需要进一步研究一些研究空白, 包括“器官移植旅游”、“伦理领导”、“消费者感知”、“生态足迹”、“员工参与”、“爱彼迎”、“目的地营销”、“顾客不文明行为”、“可持续旅游发展”和“环境可持续性”等主题。主题分析突显了T&H领域的研究主题不断随行业动态变化而不断演化, 如新兴趋势、游客偏好变化以及全球事件如COVID-19大流行的影响。

据我们所知, 这是首次对阿拉伯世界贡献的T&H研究进行的计量分析, 特别涵盖了1993年至2022年的时期。研究结果可为阿拉伯世界T&H行业可持续和竞争性增长的战略和政策提供信息。这项研究强调了继续研究和行业专业人员、学者和政策制定者之间的合作的重要性, 以促进创新并推动阿拉伯世界T&H行业的积极变革。

El mundo árabe ha presenciado un notable aumento en el crecimiento de su industria de turismo y hostelería (T&H), posicionándola como una piedra angular vital para el desarrollo sostenible. Sin embargo, aún no se ha realizado un análisis bibliométrico exclusivo de la investigación en T&H realizada por el mundo árabe en los últimos 30 años, es decir, de 1993 a 2022. Por lo tanto, este estudio se erige como el esfuerzo pionero en proporcionar una evaluación bibliométrica y visualización sin precedentes de la investigación en T&H producida por el mundo árabe desde 1993 hasta 2022.

Se recogieron 1327 publicaciones científicas relativas a la investigación en T&H elaboradas por el mundo árabe, a partir de la base de datos Web of Science Core Collection. Para llevar a cabo un análisis bibliométrico a gran escala que abarcara el análisis de rendimiento, el mapeo científico y el análisis de redes, se emplearon herramientas analíticas de última generación, como el paquete Bibliometrix de R Studio y VOSviewer.

Los resultados muestran que la investigación del mundo árabe en T&H ha aumentado significativamente desde la COVID-19, representando casi la mitad (50.56%) de la literatura total publicada entre 2020 y 2022. El análisis de palabras clave reveló que “turismo,” “impacto,” “satisfacción,” “gestion,” “hospitalidad,” “rendimiento,” “determinantes,” “percepción,” “lealtad,” “calidad” y “satisfacción del cliente” son los temas de investigación actuales más destacados en T&H en el mundo árabe. Sin embargo, existen varias lagunas de investigación que requieren una investigación adicional por parte de académicos y profesionales de T&H en el mundo árabe, incluyendo temas como “turismo de trasplante,” “liderazgo ético,” “percepción del consumidor,” “huella ecológica,” “compromiso de los empleados,” “Airbnb,” “marketing de destinos,” “incivilidad del cliente,” “desarrollo de turismo sostenible,” y “sostenibilidad ambiental.” El análisis temático destaca que los temas de investigación en T&H evolucionan constantemente en respuesta a cambios dinámicos en la industria, como tendencias emergentes, cambios en las preferencias de los turistas y el impacto de eventos globales como la pandemia de COVID-19.

Hasta dónde llega nuestro conocimiento, este es el primer estudio bibliométrico de la investigación en T&H realizada por el mundo árabe, cubriendo específicamente el período de 1993 a 2022. Los hallazgos del estudio pueden desplegar el desarrollo de estrategias y políticas para el crecimiento sostenible y competitivo de la industria de T&H en el mundo árabe. Este estudio resalta la importancia de la investigación continua y la colaboración entre profesionales de la industria, académicos y responsables políticos para promover la innovación y generar un cambio positivo en el sector de T&H en el mundo árabe.

The aim was not to perform a systematic review but firstly to search in PubMed, Science Direct, Scopus and Web of Science databases on the papers published in the last five years using tools for reviewing the statement of preferred information item for systematic reviews without focusing on a randomized analysis and secondly to perform a bibliometric analysis on the properties of films and coatings added of tocopherol for food packaging.

On January 24, 2022, information was sought on the properties of films and coatings added of tocopherol for use as food packaging published in PubMed, Science Direct, Scopus and Web of Science databases. Further analysis was performed using bibliometric indicators with the VOSviewer tool.

The searches returned 33 studies concerning the properties of films and coatings added of tocopherol for food packaging, which were analyzed together for a better understanding of the results. Data analysis using the VOSviewer tool allowed a better visualization and exploration of these words and the development of maps that showed the main links between the publications.

In the area of food science and technology, the development of polymers capable of promoting the extension of the shelf life of food products is sought, so the knowledge of the properties is vital for this research area since combining a biodegradable polymeric material with a natural antioxidant active is of great interest for modern society since they associate environmental preservation with food preservation.

Given the magnitude of the literature, a researcher must be selective of research papers and publications in general. In other words, only papers that meet strict standards of academic integrity and adhere to reliable and credible sources should be referenced. The purpose of this paper is to approach this issue from the prism of scientometrics according to the following research questions: Is it necessary to judge the quality of scientific production? How do we evaluate scientific production? What are the tools to be used in evaluation?

This paper presents a comparative study of scientometric evaluation practices and tools. A systematic literature review is conducted based on articles published in the field of scientometrics between 1951 and 2022. To analyze data, the authors performed three different aspects of analysis: usage analysis based on classification and comparison between the different scientific evaluation practices, type and level analysis based on classifying different scientometric indicators according to their types and application levels and similarity analysis based on studying the correlation between different quantitative metrics to identify similarity between them.

This comparative study leads to classify different scientific evaluation practices into externalist and internalist approaches. The authors categorized the different quantitative metrics according to their types (impact, production and composite indicators), their levels of application (micro, meso and macro) and their use (internalist and externalist). Moreover, the similarity analysis has revealed a high correlation between several scientometric indicators such as author h-index, author publications, citations and journal citations.

The interest in this study lies deeply in identifying the strengths and weaknesses of research groups and guides their actions. This evaluation contributes to the advancement of scientific research and to the motivation of researchers. Moreover, this paper can be applied as a complete in-depth guide to help new researchers select appropriate measurements to evaluate scientific production. The selection of evaluation measures is made according to their types, usage and levels of application. Furthermore, our analysis shows the similarity between the different indicators which can limit the overuse of similar measures.

Numerous research tools exist but their usage among researchers across the different phases of the research cycle of scholarly communication remains unknown. This research aims to address this knowledge gap by mapping the research tools frequently used by global researchers against the various phases of the research cycle of scholarly communication.

This research adopts a descriptive research design and conducts a cross-tabulation of secondary data consisting of 20,663 useable responses in a global survey of research tools for scholarly communication. This research also administered a survey to academic experts to classify the research tools according to traditional, modern, innovative and experimental categories.

This research reveals the six phases of the research cycle (i.e. discovery, analysis, writing, publication, outreach and assessment) and the research tools of scholarly communication frequently used by researchers worldwide in each phase as a whole and by roles, disciplines, regions and career stages. Notably, this research indicates that most of the research tools used by researchers are classified as “modern” and “innovative”.

The original insights herein should be useful for both established and early career researchers to gain and share research insights, as well as policymakers and existing and aspiring service providers who wish to improve the utility and usage of research tools for scholarly communication. Notably, this research represents a seminal endeavor at enhancing a global survey (secondary research) using a follow-up expert survey (primary research), which enabled the organization of research tools for scholarly communication into four refined categories. In doing so, this research contributes finer-grained insights that showcase the importance of keeping up with the advancement of technology through the use of modern, innovative and experimental research tools, thereby highlighting the need to go beyond traditional research tools for scholarly communication.

This study aims to investigate future trends evident in the literature. It systematically reviews continuing professional development (CPD) practices, covering a range of CPD channels, benefits and challenges.

The study used a systematic literature review approach following the PRISMA 20 framework. Literature published between 2017 and 2023 was sourced from Scopus and Web of Science databases and the researcher's prior collection. An extensive search strategy was devised, yielding 1,740 results for initial screening. Finally, 25 studies were thoroughly scrutinized, each fulfilling the criteria for inclusive and exclusive with descriptive and interrogative analysis.

The trend observed in literature over the years indicates a dynamic professional development of library and information science (LIS) professionals. This evolution encompasses foundational qualitative studies, expansive global assessments and technology-driven interventions, reflecting the field's adaptability to the evolving needs of LIS professionals. However, several impediments hinder professionals from actively participating, such as financial constraints, lack of institutional and senior support, difficulties in the workplace, the absence of well-defined CPD policies, personal commitments, family obligations and diverse staff attitudes. The study proposes seamless integration of information and communication technology, a global perspective and well-structured CPD programs focusing on lifelong learning that will shape the future of LIS professionals.

This study offers valuable insights into the present state of professional development among LIS professionals toward global collaboration and a dedication to lifelong learning, aiming to aid stakeholders in formulating suitable strategies and policies.