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Airtel, the leading mobile operator in India was going to launch the “Airtel Zero” platform that would charge service providers and OTT providers on the internet for mobile data traffic but would allow end consumers free access to the web sites that were signed up for the platform. The case revolves around the questions of pricing these data services to the service providers in a market where the price to one set of customers (the end consumer) was not independent of the price to another set of customers (the OTT service providers) - typical of two sided markets. Issues of net neutrality and competition have been considered alongside.

Multidimensional products, such as telecommunications, often distinguish themselves by a considerable number of spillovers. The creator of the spillovers wants to commercialize the spillovers but cannot if the parameters on which the ability to charge is proprietary to another firm in the economy. These actors then need to agree upon an efficient pricing contract to be able to charge. As an effect, the direction of revenue in the transaction may not be self‐evident, turning previous customers into suppliers and vice versa. The paper presents data from the mobile Internet market to validate this claim empirically and make suggestions of possible solutions to the pricing problem facing these actors with the introduction of mobile multimedia.

Most carbon accounting consists of valuing what has not happened; such absent entities and their materialisation through simulated calculations can enact political participation, however. By using Marres’s (2012) notion of an “experimental site of material politics”, this paper aims to investigate the mediating role of simulated calculations of prevented carbon emissions in deploying environmental politics’ discourses. Here, such calculations become seductive forces for public engagement and help performing engaging spaces for supporting the diffusion of innovation technologies.

The empirical analysis concerns a simulated calculative device developed by Autostrade, a motorway management firm, in its work to translate questions about capacity utilisation, through the fluidity of traffic, into reductions in CO₂ emissions. These reductions took the form of a simulation that required an apparatus to be performed and involved alternative scenarios focussing on hypothetical rather than absolute CO₂ reductions.

The Autostrade case highlights how simulated calculations of absent CO₂ emissions participate in the construction of a collective experience by interfacing concerns that encompass the rationalities of the domestication of technological innovation and make motorway mobility a responsible and ac-countable action.

The paper shows how simulated and experimental calculations on absent carbon emissions act as mediators between public engagement and the deployment of environmental politics discourses. They both extend political participation and propagate and reproduce the trials, which, from time to time, challenge the enticement and forcefulness of a technological innovation.

The paper suggests a different dimension of politics that relies on material politics. Rather than considering human centric discursive acts, it looks at the power of technical objects and their augmented calculative devices in engaging the public in environmental politics. This is where absence, which is made visible and materialised through simulations, deploys affordances that reframe power relationships.

This is the first case study that addresses the issue of the role of accounting calculation on absent carbon emissions in enabling innovation and engaging publics in environmental politics.

The Built Operate Transfer (BOT) model has been increasingly used in transportation investments in Vietnam. However, there is still an inadequacy of risk management applications in these projects and lack of research in this area. The study aims to improve the success of projects implemented through the BOT model in Vietnam.

The study followed a sequential design including interviews and a questionnaire survey to investigate the perception of stakeholders from public and private sector regarding the probability of occurrence and the severity of impact of risks in BOT transportation projects in Vietnam. Quantitative data from the survey was subjected to descriptive and inferential statistics to explore the priority of risks as well as the differences in the perception between the public and private sectors.

The results showed that the top five most significant risks in BOT transportation projects in Vietnam are: (1) problems with land acquisition and compensation, (2) inappropriate location of toll booths, (3) public resistance to pay, (4) high toll rate and (5) lack of cash flow. With the exception of “lack of cash flow,” there were no statistically significant differences in the rankings of individual risks between the public and private sector. In addition, there is a significant positive correlation in the overall rankings of all risks for both sectors.

This study contributes to the body of knowledge by exploring the probability of occurrence and the severity of the impact of risks in BOT transportation projects in a developing country like Vietnam which has not been extensively explored yet. Second, it provides an insight into the perception of stakeholders from the public and private sector regarding the level of risks which is very useful for potential stakeholders in making decisions when they intend to participate in such partnerships. Third, it enables the Vietnamese government to establish suitable policies related to such projects. These contributions are very important in improving risk management in PPPs in developing countries.

Conjoint analysis is a class of techniques for analyzing consumers’ preferences and trade‐offs regarding their selection of products and services. Typically, conjoint analysis has been applied to established markets such as frequently purchased packaged goods, consumer durables, communication services, and business‐to‐business products. Recently, marketing researchers have extended conjoint methodology to cope with the measurement of buyer trade‐offs associated with “really new” products and services, for which there is little or no prior buyer knowledge or experience. The researcher’s task is twofold: to educate the potential buyer regarding the pros and cons of the new product/service while, at the same time, obtaining the respondent’s evaluation of the new product/service itself. This article describes the application of conjoint techniques to a new service, TrafficPulse, that enables subscribers to obtain continuous 24/7 updates on traffic conditions, travel times, and alternative routes, should congestion occur. In particular, describes how traditional conjoint analysis can be embellished to obtain relevant information about consumer evaluations of new goods and services prior to their actual use by prospective consumers. In short, the prospective consumer can be “educated” about the new product/service before obtaining evaluation of its potential worth. The paper also shows how conjoint analysis can be modified to accommodate restrictions on various attribute levels, how the use of BASES‐like norms can be incorporated, and how optimization algorithms can be used at either the single product or multiple product (i.e. product line) level.

This article aims to discuss challenges to Radio-Frequency Identification (RFID)-based services from a user perspective located within sociology, anthropology and science and technology studies.

Two cases of toll/ticketing RFID technologies are explored: the mature AutoPASS (tolling on public roads) and the newly implemented Flexus/Ruter Travelcard (public transport) in Norway. A methodologically triangulation of qualitative data is applied to trace the history of RFID implementation, and to compare the benefits proclaimed by suppliers with the hands-on experience of users.

The RFID benefits proclaimed by suppliers were, to a large extent, shared by users in the case of AutoPASS, but to a lesser extent in the case of Flexus/Ruter Travelcard. The cases illustrate that RFID applications are heterogeneous products with different levels of maturity and complexity, applied to fields and services with varied user-groups, functional requirements and privacy concerns. Vital to the success of RFID-based services is good management, compliance with Data Protection Regulations and providing user’s an experience of greater ease-of use and added-value in their everyday lives in comparison to previous systems.

Future research should broaden perspectives and methodologies to better grasp the complex interplay among RFID applications, users and the environment. This entails moving beyond a focus on discursive adoption to ethnographic studies of appropriation and how technology affects social practice.

RFID is undergoing an extremely expansive usability phase – commercially and socially. Research on RFID is scare and fragmented with few contributions from social science. Studies that privilege user perspectives tend to address the needs and concerns of business rather than of users.

To gain access to one of America's toll‐roads you must first throw the appropriate coins into a basket at steering wheel height. Then a traffic light changes from red to green, and the toll‐machine flashes the words ‘Thank you’ in your direction. From seeming fear that the machine may feel that its courtesy is unappreciated, there is now a gadget on the market. For $39.95 you can become the proud possessor of an electronic device which attaches to the front of a car and accepts the toll‐booth's gratitude with the words ‘You're welcome’.

The aim is to review the latest management developments across the globe and pinpoint practical implications from cutting‐edge research and case studies.

The briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

With hundreds of millions of vehicle journeys along the super highway in Taiwan, collecting tolls manually seemed an outdated process, delaying drivers who had to stop and queue at payment booths and requiring the hiring of a considerable number of employees to collect the money. So it seemed common sense for the government to contract a private company to develop and operate an electronic toll collection system which would detect by infra‐red rays a device within the vehicle, automatically deducting the charge from a pre‐paid card that drivers could buy at service stations. Drivers would incur the initial cost of buying and installing the onboard unit and buying their value‐storage card but had the benefit of never again having to stop and wait at tollgates or having to have small change handy.

The article provides strategic insights and practical thinking that have influenced some of the world's leading organizations.

The article provides strategic insights and practical thinking that can have a broader social impact.

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