Less power to the people

Abstract

To gain access to one of America's toll‐roads you must first throw the appropriate coins into a basket at steering wheel height. Then a traffic light changes from red to green, and the toll‐machine flashes the words ‘Thank you’ in your direction. From seeming fear that the machine may feel that its courtesy is unappreciated, there is now a gadget on the market. For $39.95 you can become the proud possessor of an electronic device which attaches to the front of a car and accepts the toll‐booth's gratitude with the words ‘You're welcome’.

Citation

Mayes, K. (1972), "Less power to the people", Industrial Management, Vol. 72 No. 9, pp. 49-52. https://doi.org/10.1108/eb056231