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1 – 10 of 24
Article
Publication date: 3 December 2020

Zahra Seyedghorban, Dayna Simpson and Margaret Jekanyika Matanda

The purpose of this study is to explore the dynamics of trust creation in an early buyer–supplier relationship phase at the interpersonal level. The authors use a brand-based…

Abstract

Purpose

The purpose of this study is to explore the dynamics of trust creation in an early buyer–supplier relationship phase at the interpersonal level. The authors use a brand-based communication approach to investigate the trust–risk–commitment link.

Design/methodology/approach

Survey data from 204 senior managers in small and medium-size enterprises (SMEs) in Australia were collected and analyzed.

Findings

Results indicate that ability, credibility, benevolence and persona of supplier brand representatives (SBRs) relate significantly to a buyers’ trust in SBR, leading to diminished perceived risk, and increased relationship commitment between the parties. These findings support the importance of using individual representatives who are able to broadcast their supplier’s brand values, and increase trust in exploratory buyer–supplier relationships.

Research limitations/implications

This research focused on SMEs in Australia, investigating exploratory phase of the interpersonal relationships. Future research can investigate large firms interacting in different relationship phases in the light of brand-based communication.

Practical implications

The study describes several strategies for both buying and supplying firms to use, to best use brand-based communication as a means to build trust in the early phases of buyer–supplier relationships.

Originality/value

Prior research has focused on interorganizational trust and established or mature buyer–supplier relationships. This study investigates the initial phase of buyer–supplier relationships, and at the interpersonal exchange level. It also incorporates a role for brand-based communication in the buyer–supplier relationship which has received limited attention in the literature.

Details

Journal of Business & Industrial Marketing, vol. 36 no. 7
Type: Research Article
ISSN: 0885-8624

Keywords

Article
Publication date: 20 February 2009

António Carrizo Moreira

The purpose of this paper is to understand how suppliers have managed to accumulate knowledge in their relationship with large multinational clients.

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Abstract

Purpose

The purpose of this paper is to understand how suppliers have managed to accumulate knowledge in their relationship with large multinational clients.

Design/methodology/approach

The methodology was based on four case studies' qualitative data, collected from semi‐structured, in‐depth interviews. The buyers were selected among the largest MNEs of the electronics, automotive and footwear industries and the suppliers were selected among the set of SMEs supplying to those MNEs. The objective was to assess the supplier's knowledge transfer‐oriented capabilities and the buyer's interaction‐oriented capabilities in the SBR.

Findings

The paper highlights the important leading role of the client in the buyer‐supplier relationship involving SMEs as well as the knowledge‐sharing atmosphere of successful cooperative relationships. Although it confirms the advantages of alliances for SMEs, knowledge transfer‐oriented capabilities, are used by SMEs in order to sustain client satisfaction and to strengthen their core competencies. Despite all efforts of SMEs, if clients are not willing to use interaction‐oriented capabilities, buyer‐supplier relationships are doomed to failure.

Research limitations/implications

One practical implication is that, if SMEs are adequately supported by public policies, it is possible to transfer knowledge from more advanced to less endowed economies . The main limitation stems from the fact that it is not possible to claim generalisation as the research is the result of a series of four case studies.

Originality/value

The paper uses dyadic relationships as a viable option to compensate internal knowledge deficiencies of SMEs in their relationship with MNEs. It complements former research as little is known about the importance of alliances in the context of knowledge acquisition and learning in SMEs. It contributes to the SME scientific literature by investigating how SMEs learn from their alliance partners.

Details

Journal of Small Business and Enterprise Development, vol. 16 no. 1
Type: Research Article
ISSN: 1462-6004

Keywords

Book part
Publication date: 13 June 2023

Mohamed Ismail Sabry

This chapter explores how state–business relations (SBR) in the Arab world influence public policy on industrial clusters and the resulting economic benefits from these clusters…

Abstract

This chapter explores how state–business relations (SBR) in the Arab world influence public policy on industrial clusters and the resulting economic benefits from these clusters on innovation and productivity. The main SBR actors are identified as the state, big capitalists (or tycoons), and small and medium business managers and owners (entrepreneurs). The framework used here focuses on interactors' power relations. Such power relations are reflected in the ability/inability of the state to enforce its will with less consultation with and/or favorite treatment to nonstate actors. It is also reflected in the ability/inability of nonstate actors to act individually or organize in order to defend their interests and influence government policy formulation and implementation. Such power relations are reflected in the ability of nonstate actors to organize – especially entrepreneurs – and the level of favoritism provided by state officials to tycoons. The power dynamics in SBR lead to different SBR modes and different economic outcomes, one of which is the development of industrial clusters and how efficient they are in fostering innovation and productivity in Arab countries. This chapter suggests that the development of industrial clusters in the Arab world necessitates institutional reform, addressing the power relations governing SBR in the region. A more open political system allowing the independence and growth of broad-based business associations and curbing favoritism is necessary for realizing the benefits from implementing recommended policies, leading to cluster development and reaping the economic benefits from such development. Using statistical and regression analysis, empirical evidence supporting these arguments is provided.

Article
Publication date: 1 May 2001

N. GIL, I.D. TOMMELEIN, R.L. KIRKENDALL and G. BALLARD

Specialty contractors have knowledge to contribute to the early design of architecture, engineering, and construction (AEC) products. In current practice, however, they are seldom…

Abstract

Specialty contractors have knowledge to contribute to the early design of architecture, engineering, and construction (AEC) products. In current practice, however, they are seldom involved in early design, but evidence suggests that their early involvement is increasing. Lean construction theory advocates such involvement. The practice of involving suppliers in product development efforts and manufacturing has proven to be highly successful. The paper reports on empirical research that identified the contributions of specialty contractor (SO knowledge to early design, which led to gains in process efficiency and improvements in product quality. These contributions are categorized and illustrated by means of examples that stem from current practice or present potential opportunities for improvement. Reasons are given why SC knowledge is often ignored in design. Changes in AEC practices nevertheless suggest that organizations are creating conditions to increase interaction between designers and SCs. Such interactions will help AEC organizations to retain and share the knowledge of individuals as well as learn to develop new knowledge.

Details

Engineering, Construction and Architectural Management, vol. 8 no. 5/6
Type: Research Article
ISSN: 0969-9988

Keywords

Article
Publication date: 25 January 2022

Claudio G. Muller, Fernanda Canale and Allan Discua Cruz

Over the past few years, several scholars have focused on green innovation in the agri-food industry. In line with this research stream, the purpose of this paper is to cover some…

Abstract

Purpose

Over the past few years, several scholars have focused on green innovation in the agri-food industry. In line with this research stream, the purpose of this paper is to cover some unexplored areas regarding if stakeholder pressures have a positive influence on family engagement to implement green innovation practices and socially responsible practices.

Design/methodology/approach

By adopting a qualitative research methodology, mainly based on a multiple case study, this paper seeks to cover some unexplored areas regarding the understanding the relationship between stakeholders, family involvement and business practices in green innovation. The authors analyze eight cases from five Latin American countries selected, all are family firms focused on agricultural production.

Findings

Latin American family firms from agri-food industry, have a positive influence from internal/external stakeholder to implement green innovation initiatives and socially responsible practices, that result in short/long term business practices.

Originality/value

The originality of the proposed conceptual model stems from the need to overcome the previous theoretical models based on the stakeholder theory, which deals separately with internal/external influence over the firm.

Details

British Food Journal, vol. 124 no. 7
Type: Research Article
ISSN: 0007-070X

Keywords

Article
Publication date: 30 November 2007

Tanay Kumar Nandi and Ritankar Sahu

It is to be noted that there is prevalent widespread opposition, specially by the left parties towards FDI in retail trade in India. May be in the early 1990s employing safeguards…

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Abstract

It is to be noted that there is prevalent widespread opposition, specially by the left parties towards FDI in retail trade in India. May be in the early 1990s employing safeguards to protect domestic retailers was the need of the day. Almost more than one and a half decades down the line there is a need for Foreign Direct Investment in retail trade. It is a flawed argument that the Wal‐Marts’, Tescos’ and Asdas’ will lead to the winding up of the small scale domestic retailers. Instead it is going to provide a stiff competition to the Pantaloons’ and the Westsides’. This paper starts by stressing the need of FDI in India. It uses the argument that FDI is allowed in multiple sectors and the effects have been quite good without harming the domestic economy tries to stress on the fact that FDI in retail sector must be allowed.

Details

Journal of International Trade Law and Policy, vol. 6 no. 2
Type: Research Article
ISSN: 1477-0024

Keywords

Article
Publication date: 25 May 2018

Qiong Tao and Yingjiao Xu

Fashion subscription service is a newly emerged retailing model that provides an innovative way of shopping to meet consumers’ fashion needs. From the perspective of innovation…

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Abstract

Purpose

Fashion subscription service is a newly emerged retailing model that provides an innovative way of shopping to meet consumers’ fashion needs. From the perspective of innovation adoption, the purpose of this paper is to provide an insight of consumers’ perceptions as well as adoption intention of this innovative retailing format.

Design/methodology/approach

This research is qualitative in nature, utilizing focus group study approach. In this paper, content analysis was applied to analyze the data.

Findings

While possessing varying degrees of knowledge about fashion subscription retailing, the participants shared the following perceptions of relative advantages, including convenience, personalization, consumer excitement, opportunities to try new styles, and opportunity to better manage their apparel budget. Concerns mainly focused on missing social shopping experiences and the hassle in the cancellation process. The overall adoption intention was high.

Research limitations/implications

Due to the nature of this research, the sample size was limited and results may not be generalized. This research paid less attention to individual differences, in terms of demographic and psychographic characteristics.

Practical implications

Future marketing could focus more on educating consumers about the attributes of the services they provide. Retailers can strategically leverage the positively perceived advantages in their marketing communications to enhance consumers’ adoption intention of their services.

Originality/value

The paper fills a gap in the literature on consumer behavior toward fashion subscription retailing and sheds light for companies in their endeavors to excel in this new retailing venue.

Details

Journal of Fashion Marketing and Management: An International Journal, vol. 22 no. 4
Type: Research Article
ISSN: 1361-2026

Keywords

Article
Publication date: 1 March 1989

ICS‐Texicon recently attracted agents from more than 30 countries to Newbury for its annual international conference.

Abstract

ICS‐Texicon recently attracted agents from more than 30 countries to Newbury for its annual international conference.

Details

Pigment & Resin Technology, vol. 18 no. 3
Type: Research Article
ISSN: 0369-9420

Article
Publication date: 7 August 2018

François Fulconis, Gilles Pache and Emmanuelle Reynaud

The paper aims to introduce the issue of supply chain management in the context of increasingly rare and costly resources and to define the notion of frugal supply chain, in…

Abstract

Purpose

The paper aims to introduce the issue of supply chain management in the context of increasingly rare and costly resources and to define the notion of frugal supply chain, in particular, in reference to the development of circular economy. The challenges of frugal supply chain are detailed for a set of private and public stakeholders.

Design/methodology/approach

As a programmatic viewpoint, this paper aims at developing debates regarding the future of supply chains, building upon current technical and managerial innovations.

Findings

Frugal supply chains constitute a new business perspective. It transforms the way value creation process is considered, in reference to the models of circular economy, and the systems in which companies evolve. The circular economy represents many opportunities for new forms of growth in the context of rare resources, and it raises several challenges for a variety of stakeholders, more or less, involved in the management of closed loop supply chains.

Practical implications

Frugal strategies in a supply chain context may provide both a source of competitive advantage for companies and an enhancement of their commitment to society.

Social implications

The practices described in the paper aim at stimulating a new view of logistics management, based on the principles of sustainable development. Frugal supply chains offer the possibility of reflecting on a more moderate, sensible and effective use of several commons by taking part in the conservation of rare resources for future generations.

Originality/value

This viewpoint introduces the concept of frugal supply chains, rarely approached in the literature, and it offers the opportunity to open debates on managerial and societal challenges linked to logistics strategies and, more broadly, to inter-organizational relations.

Details

Society and Business Review, vol. 14 no. 3
Type: Research Article
ISSN: 1746-5680

Keywords

Open Access
Article
Publication date: 27 March 2024

Sara Osama Hassan Hosny and Gamal Sayed AbdelAziz

The current study aims to propose and empirically investigate a conceptual model of the most relevant antecedents and consequences of Corporate Social Responsibility (CSR…

Abstract

Purpose

The current study aims to propose and empirically investigate a conceptual model of the most relevant antecedents and consequences of Corporate Social Responsibility (CSR) attribution, thus providing a practical and concise model as well as examining brand attachment as a mediator explaining the relationship between CSR attribution and its consequences.

Design/methodology/approach

A between-subjects experimental design was employed. The study included two experimental conditions; intrinsic and extrinsic CSR attribution and a control condition. An online self-administered survey was utilised for data collection. The sample was a convenience sample of 336 university students. Both one-way between-groups ANOVA and Partial Least Squares-Structural Equation Modelling (PLS-SEM) were utilised for hypotheses testing.

Findings

The most significant antecedents of CSR attribution in order of importance are the firm's approach to CSR communication, past corporate social performance, CSR type and the firm's call for customers' participation in its CSR. CSR attribution exerted a significant direct positive impact on brand attachment and trust. Three significant indirect consequences of CSR attribution were PWOM intention, purchase intention and brand loyalty intention. Whereas trust played a significant mediating role between CSR attribution and its three indirect consequences, brand attachment exerted significant mediation only between CSR attribution and brand loyalty intention. Brand attachment might mediate the relationship between CSR attribution and purchase intention. However, brand attachment failed to play a mediating role between CSR attribution and PWOM intention.

Originality/value

Several studies marginally investigated CSR attribution. Despite the vital role of CSR attribution in how consumers receive firms' CSR engagement, the availability of CSR attribution-centric studies is limited. By introducing a model of the most relevant antecedents and consequences of CSR attribution, this study aids in understanding the psychological mechanism underlying consumers' CSR attribution and provides valuable implications.

Details

Journal of Humanities and Applied Social Sciences, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2632-279X

Keywords

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