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Institutional ethnography is a method of inquiry that brings attention to people’s everyday work while simultaneously highlighting broader sites of administration and governance that may be organising that work. The purpose of this paper is to argue that the integration of institutional ethnography in health information practice research represents an important shift in the way that Library and Information Science professionals and researchers study and understand these practices.

This paper first explores the key tenets and conceptual underpinnings of Dorothy Smith’s institutional ethnography, illuminating the importance of moving between translocal and the local contexts and identifying ruling relations. Drawing from a library and information science study that combined interviews and textual analyses to examine the social organisation of family caregivers’ health-related information work, the paper then explores the affordances of starting in the local particularities and then moving outwards to the translocal.

The paper concludes with an overall assessment of what institutional ethnography can contribute to investigations of health information practices. By pushing from the local to the translocal, institutional ethnography enables a questioning of existing library and information science conceptualisations of context and of reappraising the everyday-life information seeking work/non-work dichotomy. Ultimately, in considering both the local and the translocal, institutional ethnography casts a wider net on understanding individuals’ health information practices.

With only two retrieved studies that combine institutional ethnography with the study of health information practices, this paper offers health information practice researchers a new method of inquiry in which to reframe the application of methods used.

Seeks to provide a historical case study of the founding and development of the Journal of Business & Industrial Marketing from the perspective of the two editors of the journal covering the first 20 years of publication.

The editors report on their experiences of establishing and nurturing the journal over a 20‐year period. Individual experiences are reported along with specific historical events and specific journal contents.

The paper provides information about the history of the journal and its founding, indicating the difficulties and managerial skills necessary to accomplish such a task. The paper also recognizes the 20‐year growth and contribution of the journal and those who contributed to it.

The viewpoints of the editors are anecdotal and recall events as far back as 20 years. They summarize the events of a 20‐year period in the article, relying on memory and information from archival files.

The paper provides one description of the founding and development of a leading journal in the field of business and industrial marketing. A list is presented summarizing Special Issues and significant milestones of the journal. The paper is a must‐read for anyone contemplating starting a new journal.

This article presents the only complete history of the Journal of Business & Industrial Marketing.

By 2030, one in six people in the world will be aged 60 years or over. As the average age of population increases, governments are increasingly called upon to implement policies to address the needs and interests of older people, including those related to housing, employment, health care, social protection, and other forms of intergenerational solidarity. Public libraries, as trusted community hubs, have the opportunity to serve as an environment for reflection and dialogue on age and aging. In this chapter, the authors reflect on the broader contexts and social trends that are shaping older adults’ engagement with public libraries and identify those older adults-focused public library practices that align with specific UN Sustainable Development Goals: Goal 3: Good Health and Well-Being, Goal 4: Quality Education, Goal 8: Decent Work and Economic Growth, Goal 10: Reduce Inequalities, and Goal 16: Peace, Justice, and Strong Institutions. While public libraries are already meeting many facets of UN Sustainable Development Goals, to ensure that libraries can responsively meet older adults’ changing needs and expectations, the authors conclude with suggestions to enhance public libraries’ cross-sector coordination for maximum reach and impact on older patrons’ everyday lives.

This paper aims to present recently published resources on library instruction and information literacy providing an introductory overview and a selected annotated bibliography of publications covering all library types.

This paper introduces and annotates English-language periodical articles, monographs, dissertations, reports and other materials on library instruction and information literacy published in 2018.

The paper provides a brief description of all 422 sources, and highlights sources that contain unique or significant scholarly contributions.

The information may be used by librarians and anyone interested as a quick reference to literature on library instruction and information literacy.

This chapter provides an analysis of images produced and employed in protests against surveillance in Germany in 2008 and 2009. For this purpose, a method of visual analysis is developed that draws mainly on semiotics and art history. Following this method, the contribution examines a selection of images (pictures and graphic design) from the anti-surveillance protests in three steps: description of components, detection of conventional signs, and contextual analysis. Furthermore, the analysis compares the images of the two major currents of the protest (liberal and radical left) in order to elucidate the context in which images are created and used. The analysis shows that images do not merely illustrate existing political messages but contribute to movements’ systems of meaning creation and transportation. The two currents in the protests communicate their point of view through the images both strategically and expressively. The images play a crucial role in formulating groups’ different strategies as well as worldviews and identities. In addition, the analysis shows that the meaning of images is contested and contextual. Images are produced and received in specific national as well as issue contexts. Future research should address the issue of context and reception in greater depth in order to further explore the effects of visual language on mobilization. Overall, the contribution demonstrates that systematic visual analysis allows our understanding of social movements’ aims, strategy, and collective identity to be deepened. In addition, visual analysis may provide activists with a tool to critically assess their visual communication.

Adopting an EU policy lens, this chapter primarily addresses the proposed pivotal role of firm-level innovation capability (FLIC) in small and medium-sized enterprises (SMEs) as a stimulant of sustainable development (SD) and green growth in Ireland/Wales. The chapter specifically examines the scale and scope of the green economy (GE), and considers the importance of organizational inherent “green” innovation capabilities (GICs) to achieve it. Underpinning the study is the methodology and concept of utilizing a facilitated cross-border multi-stakeholder learning network to enable knowledge transfer and exchange practices to flourish between partners, acting as a significant predictor of the development of SME GICs structures. Specifically, against the backdrop of the Green Innovation and Future Technologies (“GIFT” hereafter) INTERREG 4A Project, the research assesses how academic–industry partner exchange and inter-group learning and cooperation facilitates the development of GICs in smaller enterprises to realize a sustainable smart green economy in Ireland.

The objective of the Contemporary Marketing Practices (CMP) research program is to develop an understanding of how firms relate to their markets in a manner that integrates both traditional and more modern views of marketing, and incorporates an understanding of both the antecedents and consequences of different practices. This paper aims to review its first decade.

The paper adopts a theoretical approach. It reviews the history of CMP research and its outcomes. The assessment concludes with a discussion of the program's contribution to marketing knowledge and some issues and challenges for future research.

Now a decade old, the CMP research program has undertaken research in over 15 countries. The study finds that it has made a unique contribution to marketing knowledge by bridging the gap between theory and practice.

By adopting a multi‐paradigm philosophy and a multi‐method approach, a broad perspective has been achieved that integrates the traditional managerial view of marketing with relational and process arguments.

Many employers express concern over consumer response to employees with criminal histories. However, consumers' responses may be less negative than employers assume. The authors examine consumers' response to organizations that hire employees with criminal histories.

The authors surveyed participants randomly assigned to one of two conditions: purchasing services from an employer that hires individuals with criminal histories or from an employer whose inclination to hire individuals with criminal histories is unknown. The authors considered four service providers, among which the length of customers' time and involvement with employees varies: a grocery store, restaurant, auto-repair shop, and hotel.

Participants were no more or less likely to patronize the restaurant, the repair shop, or the grocery store that hired individuals with criminal histories, and no more or less likely to alter their willingness to pay for these services. Consumers were less likely to stay at a hotel that hired employees with criminal histories, but this difference was mitigated when customers were provided with an explanation of the benefits of hiring individuals with criminal histories.

This study highlights the need for further research on perceptions that limit hiring of individuals with criminal histories and other similarly marginalized populations.

This research addresses a common justification – consumer concern – for not hiring individuals with criminal histories.

Increased employment improves individual outcomes, such as access to stable housing and food, as well as larger outcomes, such as public safety.

This paper highlights a population often marginalized in the hiring process. The findings challenge a common justification for not hiring individuals with criminal histories.

The purpose of this paper is to describe the development of Real Lives: a community interest company that provides peer support for people who face significant mental health challenges using personal budgets.

The paper offers a descriptive summary of the vision behind Real Lives and the successful realisation of this vision in practice based on interviews by the first author with the directors, Operational Manager, Cafe Manager and “Peers and Allies for in Living” who provide support to clients.

The successful development of Real Lives shows that it is possible to utilise peer support and personal budgets to a create small, values based, financially viable organisation outside the statutory sector that is part of its community and can provide outside the statutory sector. A service for people facing significant mental health challenges that is personalised, recovery-focused and puts the client in control and is focused on helping them to do the things they want to do and pursue their aspirations.

Real Lives is an innovative recovery-focused service that is part of its community and offers a model for utilising Self-Directed Support and personal budgets and that might be replicated by others.